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"I liked the area. I didnt like that there was free breakfast " More

By a verified traveler on Tue 03 Mar 2020

Hotel Description

3.5-star ski hotel near Santa Fe Plaza

Near the slopes

Within 2 miles (3 km) of this well-placed hotel, you'll find Santa Fe Plaza and Loretto Chapel. The Harrell House of Natural Oddities and Bug Museum and Santa Fe River Park are also within 2 miles (3 km).

Full-service spa, dining

A full-service spa, an outdoor pool, and a restaurant are all featured at this smoke-free hotel. There's a ski shuttle, and ski passes and ski storage are available on site. Enjoy the fitness center and perks like free WiFi.

Digital TV

The 128 guestrooms offer TVs with digital channels, along with coffee/tea makers and hair dryers. Phones, ironing boards, and desks are also available.

Traditional Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
$89* Per night/room Mar 10 - Mar 11

Deluxe Suite, 1 King Bed, Balcony (Mini)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, Balcony (Kiva)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Junior Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Suite, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Suite, 1 King Bed (Mini)

Bed Count 1 King Bed Maximum Occupancy 3 Max

The Lodge at Santa Fe ratings based on 31 Verified Reviews

Review Summary
3.1 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for The Lodge at Santa Fe

Everyone (12) Couples (6) Family (13)
5 out of 5
I liked the area. I didnt like that there was free breakfast

Posted by on Mar 3, 2020

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3 out of 5
The furniture should have been replaced years ago. The room was very cold when we arrived and it took a long time for it to warm up. I couldn’t get the shower to warm up this morning so we left without showering. They charged a $15.00 “service charge” for amenities - free wi-fi, 2 bottles of water, 2 breakfast bars and coffee. Total rip off. I would never stay there again.

Posted by on Feb 1, 2020

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4 out of 5

Posted by on Dec 8, 2019

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Comment from Hotel Management

Jan 6, 2020 by Kelsey H- Social Media Coordinator

Thank you for your support!

4 out of 5
Staff very nice & helpful. Restaurant food was very good; we arrived less than 30 minutes before closing & were tired & stressed. The server was wonderful, even staying late until we finished our meal & relaxed a few minutes. Extra kudos to her! Beds comfortable, climate control effective. Room was clean, except vacuuming clearly does not include anywhere near the baseboards. For safety, The property needs additional exterior lighting & is a bit run down (chipped paint on door frames, worn carpet). I would definitely stay at this property again.

Posted by on Sep 27, 2019

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3 out of 5
It was just okay. It was a bed and a shower. That's all I needed.

Posted by on Sep 18, 2019

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3 out of 5
The hotel is getting old and the rooms are on the smallish side. Initially we had to be moved to a new room because the first one smelled bad. After we settled in we began to enjoy the place. The hotel is a ways away from the Plaza but the shuttle bus made staying at the place doable. The decor is very southwest and the views are lovely.

Posted by on Aug 22, 2019

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2 out of 5
There are no amenities, they charge for everything, even room coffee. The bedding is worn out, maid service doesn’t use a vac. Building needs major renovation. Will never stay at a Heritage property again

Posted by on Aug 21, 2019

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2 out of 5
The rooms were dated, the bath was old, I have a better tv in my garage, the furniture was old and damaged. I think they took an old hotel and put on new clothes to dress it up but never addressed the basics. Price WAY over what you get. $15.00 dollar RESORT charge gets you bottled water and granola bars.

Posted by on Aug 19, 2019

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4 out of 5
The location overlooking Santa Fe is beautiful and we were impressed by the shuttle service to downtown.

Posted by on Jul 29, 2019

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2 out of 5

Posted by on Jul 26, 2019

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About the The Lodge at Santa Fe

Location 744 Calle Mejia, Santa Fe, NM 87501

Renovations + Closures

The following facilities or services will be unavailable from December 1 2020 to June 1 2021 (dates subject to change):

  • Dining venue(s)

Property Features

Indulge in a treatment at the full-service spa or enjoy a swim in the outdoor swimming pool after a day on the slopes. Getting to the slopes is a breeze with the hotel's ski shuttle (surcharge). The Lodge at Santa Fe helps provide the perfect winter holiday with ski storage and ski passes. At the end of the day, order après-ski drinks at the hotel's bar. There's a restaurant on site, as well as a snack bar/deli. A computer station is on site and WiFi is free in public spaces. You'll have access to the outdoor pool and health club at a partner property. This 3.5-star Santa Fe hotel is smoke free.

  • 128 guestrooms or units
  • 3 levels
  • 2 buildings
  • Dining venue
  • Bar or lounge
  • Deli
  • Ski lift tickets
  • Ski equipment storage
  • Business center (24 hours)
  • Conference center
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in some public areas: Free WiFi

Transport

  • Airport: Albuquerque International Sunport (ABQ) (106.4 km / 66.1 mi)
  • Train station: Santa Fe Depot (2.1 km / 1.3 mi)
  • Property shuttles: Airport shuttle, train station pick-up, ski shuttle, casino shuttle, shopping center shuttle, and bus station shuttle

Room Amenities

The Lodge at Santa Fe offers 128 accommodations with coffee/tea makers and hair dryers. Premium digital television is provided. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

  • Television
  • Digital channels
  • Premium channels
  • Coffee maker
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Connecting rooms available

Food & Drink

Hill Top Restaurant - This restaurant specializes in regional cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Hilltop Bar - This bar serves light fare only. Guests can enjoy alfresco dining (weather permitting). Happy hour is offered.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding nearby
  • Golfing nearby
  • Rock climbing nearby
  • Mountain biking nearby
  • Snowshoeing nearby
  • Fishing nearby
  • Hot springs nearby
  • Casino nearby
  • Downhill skiing nearby
  • Health or beauty spa nearby
  • Cross-country skiing nearby
  • Horse riding nearby
  • Sledding nearby
  • Hunting nearby
  • Bicycle rentals nearby
  • Ecotours nearby
  • Snow tubing nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Hiking/biking trails nearby
  • Snow sports gear
  • Scooter/moped rentals nearby

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa, Nidah Spa @ Eldorado Hotel & Loretto Spa. Services include facials and body treatments. The spa is equipped with a steam room.

The spa is open select days. Children under 13 years old are not allowed in the spa without adult supervision.

  • Body treatments
  • Facial treatments
  • Steam room in spa
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Handrails in stairways
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 35 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 75 lbs)
  • An off-leash area is available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and mobile payments; cash is not accepted

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards and mobile payments. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 48 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Mobile payments
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Car recommended
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Gap period enforced between guest stays - 48 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: USD 10.84 per accommodation, per night
  • Resort fee: USD 10.84 per accommodation, per night

The resort fee includes:

  • Pool access
  • Fitness center access
  • Partner property pool access
  • Nearby fitness center access
  • Ski storage
  • Bicycle storage
  • Business center/computer access
  • Internet access
  • Phone calls
  • Faxes
  • In-room coffee
  • Concierge service
  • Self parking
  • Parking
  • Housekeeping
  • Additional inclusions

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee per child: USD 55 (one-way)
  • Pet fee: USD 35 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Lodge Santa Fe
  • Santa Fe Lodge
  • The Lodge At Santa Fe Hotel Santa Fe
  • The Lodge At Santa Fe Hotel
  • Hotel Santa Fe
  • Lodge Santa Fe
  • The Lodge at Santa Fe Hotel
  • The Lodge at Santa Fe Santa Fe
  • The Lodge At Santa Fe Hotel Santa Fe

You should know

  • The Lodge at Santa Fe offers transfers from the airport and train station (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details.
  • Hot springs access available from 10:00 AM to 5:00 PM.
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.