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"Excellent customer service, clean rooms. Would definitely recommend to anyone " More

By a verified traveler on Sun 07 Feb 2021

Hotel Description

3.5-star spa hotel near New Mexico State University

In Las Cruces

You'll be within half a mile (1 km) of Mesilla Valley Mall and 2 miles (3 km) of MountainView Regional Medical Center with a stay here. Advanced Care Hospital of Southern New Mexico and Fresenius Medical Care at Memorial Medical Center are also within 2 miles (3 km).

Full-service spa, dining

This smoke-free hotel features a full-service spa, a nightclub, and a restaurant. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Relax with a drink at one of the 3 bars/lounges and enjoy perks like free self parking.

Free WiFi, LED TVs

In addition to LED TVs with cable channels, the 203 guestrooms offer free WiFi and room service. Coffee/tea makers, free local calls, and hair dryers are also available.

Superior Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$88* Per night/room Mar 4 - Mar 5

Junior Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Executive Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Hotel Encanto de Las Cruces ratings based on 20 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hotel Encanto de Las Cruces

Everyone (14) Family (6)
5 out of 5
Excellent customer service, clean rooms. Would definitely recommend to anyone

Posted by on Feb 7, 2021

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3 out of 5

Posted by , from Glenwood, NM on Oct 15, 2020

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Comment from Hotel Management

Dec 9, 2020 by Front Office Manager

Thank you for your review! We hope next time we can deliver a 5 star experience! Happy Holidays!

5 out of 5
the first night we were in a room facing the valley, and a fair amount of traffic noise came through the single-pane windows, we moved to a room facing the mountains for the second night, and it was very quiet - overall we were very happy with the hotel and price and we will stay there again

Posted by , from Albuquerque on Mar 14, 2020

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5 out of 5
Always enjoy staying here. Have stayed here previously and had good service and a good restaurant on site.

Posted by on Oct 8, 2019

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5 out of 5
From the moment we drove up, the property was clean. Whet I checked in the hotel clerk was very friendly and professional, she took an extra effort to give us a room with an outstanding view. This a beautiful property.

Posted by on Jul 28, 2019

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5 out of 5
Excellent customer service Very clean Outstanding value

Posted by on Jul 23, 2019

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3 out of 5
Was not able to sleep as there was so much noise outside. Also, for the cost of the rooms, there should at minimum be a free coffee bar in the morning.

Posted by on Jun 24, 2019

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5 out of 5
Friendly staff, clean rooms and an awesome pool area with large fireplace and heated pool.

Posted by on Mar 16, 2019

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Comment from Hotel Management

May 9, 2019 by Kelsey H- Social Media Coordinator

We are thrilled you enjoyed a splash in our pool as well as your accommodations! We hope you will come for another stay soon!

1 out of 5
It was unique that they book more rooms then they can accomadate cars for those rooms

Posted by on Mar 4, 2019

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1 out of 5

Posted by on Mar 3, 2019

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About the Hotel Encanto de Las Cruces

Location 705 S Telshor Blvd, Las Cruces, NM 88011

Property Features

Hotel Encanto de Las Cruces offers its guests a full-service spa, an outdoor pool, and a spa tub. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 5000 square feet (465 square meters) and includes conference space. A nightclub, a 24-hour fitness center, and a library are also featured at the business-friendly Hotel Encanto de Las Cruces. Free self parking is available. This 3.5-star Las Cruces hotel is smoke free.

  • 1 building
  • 203 guestrooms or units
  • 7 levels
  • 3 bars or lounges
  • 5000 sq ft of conference space
  • 465 sq m of conference space
  • Built in 1986
  • Dining venue
  • Nightclub
  • Bar by the pool
  • Coffee shop
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Refrigerator (on request)
  • Microwave (on request)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Hotel Encanto de Las Cruces offers 203 accommodations with safes and coffee/tea makers. 40-inch LED televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Microwaves and refrigerators can be requested. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • LED television
  • Cable channels
  • Refrigerator available
  • Microwave available
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6 AM to 11 AM.

Gardunos - This restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding nearby
  • Bicycle rentals nearby
  • Water skiing nearby
  • Ecotours nearby
  • Golfing nearby
  • Ski lessons available nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Downhill skiing nearby

Spa Services

Movado Salon Day Spa has 2 treatment rooms including rooms for couples. Services include facials, body wraps, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy.

The spa is open select days.

  • Number of treatment rooms 2
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Aromatherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75 per accommodation, per stay
  • Maximum 2 per room (weight limit: 75 lbs)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 48 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • gap period enforced between guest stays 48 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 5 and USD 15 per person (approximately)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Encanto de
  • Encanto de Las Cruces
  • Encanto Hotel
  • Hotel Encanto
  • Hotel Encanto de
  • Hotel Encanto de Las Cruces
  • Hotel Las Cruces
  • Las Cruces Hotel
  • Hotel Encanto Las Cruces
  • Encanto Las Cruces
  • Encanto
  • Encanto Las Cruces Las Cruces
  • Hotel Encanto de Las Cruces Hotel
  • Hotel Encanto de Las Cruces Las Cruces
  • Hotel Encanto de Las Cruces Hotel Las Cruces

You should know

  • Pool access available from 8:00 AM to 10:00 PM.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.