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4.0 out of 5

"The staff is very helpful and friendly. Hotel is beautiful and very clean. I always stay here when in the area. " More

By a verified traveler on Fri 02 Mar 2018

Hotel Description

3.5-star spa hotel near New Mexico State University

In Las Cruces

At this Las Cruces hotel, you'll be within half a mile (1 km) of Mesilla Valley Mall and 3 miles (5 km) of New Mexico State University. New Mexico Farm and Ranch Heritage Museum and Sonoma Ranch Golf Course are also within 3 miles (5 km).

Full-service spa, dining

This smoke-free hotel features a full-service spa, a nightclub, and a restaurant. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Relax with a drink at one of the 3 bars/lounges and enjoy perks like free self parking.

Free WiFi, LED TVs

The 203 guestrooms have LED TVs with cable channels and offer free WiFi and room service. Coffee/tea makers, free local calls, and hair dryers are also available.

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
$98* Per night/room Sep 25 - Sep 26

Junior Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Executive Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Hotel Encanto de Las Cruces ratings based on 44 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Hotel Encanto de Las Cruces

Everyone (15) Family (2)
5 out of 5
From the moment we drove up, the property was clean. Whet I checked in the hotel clerk was very friendly and professional, she took an extra effort to give us a room with an outstanding view. This a beautiful property.

Posted by on Jul 28, 2019

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5 out of 5
Excellent customer service Very clean Outstanding value

Posted by on Jul 23, 2019

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3 out of 5
Was not able to sleep as there was so much noise outside. Also, for the cost of the rooms, there should at minimum be a free coffee bar in the morning.

Posted by on Jun 24, 2019

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5 out of 5
Friendly staff, clean rooms and an awesome pool area with large fireplace and heated pool.

Posted by on Mar 16, 2019

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Comment from Hotel Management

May 9, 2019 by Kelsey H- Social Media Coordinator

We are thrilled you enjoyed a splash in our pool as well as your accommodations! We hope you will come for another stay soon!

1 out of 5
It was unique that they book more rooms then they can accomadate cars for those rooms

Posted by on Mar 4, 2019

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1 out of 5

Posted by on Mar 3, 2019

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5 out of 5

Posted by on Jan 12, 2019

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Comment from Hotel Management

Jan 14, 2019 by Colton L.

Thank you so much for your wonderful review of our hotel! We appreciate all feedback, and look forward to hosting you again soon!

4 out of 5

Posted by on Jan 2, 2019

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Comment from Hotel Management

Jan 4, 2019 by Colton L.

Thank you so much for your awesome review of our property! We value your feedback greatly, so thank you and we look forward to hosting you again!

5 out of 5
Very unique hotel with a lot of charm. Stayed there because my husband was having a medical procedure the next morning. Wish we could have enjoyed the restaurant and bar area because they looked very inviting.

Posted by , from Alamogordo NM on Oct 6, 2018

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Comment from Hotel Management

Oct 29, 2018 by Colton L

Thank you so much for your great review of our hotel! Next time you'll have to try the restaurant for breakfast, lunch, or dinner, the food is absolutely delicious.

2 out of 5
Called ahead to confirm our reservation. When we arrived about 30 minutes after check in time we were told that rooms hadn't been cleaned and it would be a couple of hours. When we finally did get to check in we were told because of the long wait we were be given a room with a mountain view away from everyone so we could relax and enjoy Las Cruces. That didn't happen. They put a family with 3 kids in the adjoining room and it was loud and unable to sleep. All the staff could say was not their problem. Definitely not worth what we paid.

Posted by on Sep 19, 2018

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Comment from Hotel Management

Sep 23, 2018 by Amanda

Thank you for sharing your review although less than ideal. We did our absolute best to accommodate every guest that day and were able to provide a room 10 minutes after your arrival. We were able to accommodate your mountain view request but were a full house that weekend as well. Please allow our sincerest apologies as delayed check in times are not a typical process. We hope you allow us another opportunity to serve you again.

About the Hotel Encanto de Las Cruces

Location 705 S Telshor Blvd, Las Cruces, NM 88011

Property Features

Hotel Encanto de Las Cruces offers its guests a full-service spa, an outdoor pool, and a spa tub. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 5000 square feet (465 square meters) and includes conference space. A nightclub, a 24-hour fitness center, and a library are also featured at the business-friendly Hotel Encanto de Las Cruces. Free self parking is available. This 3.5-star Las Cruces hotel is smoke free.

  • 1 building
  • 203 guestrooms or units
  • 7 levels
  • 3 bars or lounges
  • 5000 sq ft of conference space
  • 465 sq m of conference space
  • Built in 1986
  • Dining venue
  • Nightclub
  • Bar by the pool
  • Coffee shop
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Refrigerator (on request)
  • Microwave (on request)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Hotel Encanto de Las Cruces offers 203 accommodations with coffee/tea makers and hair dryers. 40-inch LED televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries. This Las Cruces hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Microwaves and refrigerators can be requested. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • LED television
  • Cable channels
  • Refrigerator available
  • Microwave available
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6 AM to 11 AM.

Gardunos - This restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding nearby
  • Bicycle rentals nearby
  • Water skiing nearby
  • Ecotours nearby
  • Golfing nearby
  • Ski lessons available nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Downhill skiing nearby

Spa Services

Movado Salon Day Spa has 2 treatment rooms including rooms for couples. Services include facials, body wraps, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy.

The spa is open select days.

  • Number of treatment rooms 2
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Facial treatments
  • Aromatherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 1:00 AM
  • Minimum check-in age is 21

Special check-in instructions:

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation.

Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.
  • Free cribs (infant beds)!

Pets

  • Pets: USD 25 per accommodation, per day
  • Maximum 2 per room (weight limit: 75 lbs)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Noise-free guestrooms cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Noise-free guestrooms cannot be guaranteed.

  • Only service animals are allowed
  • Noise-free rooms not guaranteed
  • Service animals exempt from fees/restrictions

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 5 and USD 15 per person (approximately)
  • Pet fee: USD 25 per accommodation, per day
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Encanto de
  • Encanto de Las Cruces
  • Encanto Hotel
  • Hotel Encanto
  • Hotel Encanto de
  • Hotel Encanto de Las Cruces
  • Hotel Las Cruces
  • Las Cruces Hotel
  • Hotel Encanto Las Cruces
  • Encanto Las Cruces
  • Encanto
  • Encanto Las Cruces Las Cruces
  • Hotel Encanto de Las Cruces Hotel
  • Hotel Encanto de Las Cruces Las Cruces
  • Hotel Encanto de Las Cruces Hotel Las Cruces

You should know

  • Pool access available from 8:00 AM to 10:00 PM.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
url importing https://www.travelocity.com/Las-Cruces-Hotels-Hotel-Encanto-de-Las-Cruces.h21267-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.