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 Rokers Point •1 Room
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Sandals Emerald Bay - ALL INCLUSIVE Couples Only

4.5-star property
EMERALD BAY, QUEENS HIGHWAY, Rokers Point, ASD 1-855-201-7819

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3.4 out of 5
See all 7 Travelocity Reviews

"If you are booking more than one room be sure to call to get them together. We had to complain for a couple of days before they moved us next to each ... " More

By a verified traveler on Tue 10 May 2016

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Hotel Description

4.5-star beachfront property near Emerald Bay Beach

On the beach

At this Rokers Point property, you'll be within half a mile (1 km) of Emerald Bay Beach and 6 miles (10 km) of Coco Plum Beach. Pig Beach is within 9 miles (15 km) and Hoopers Bay is within 12 miles (20 km).

All-inclusive

A golf course, a marina, and 3 outdoor pools are all featured at this all-inclusive property. Enjoy beachfront dining and relax with beach cabanas and sun loungers. Enjoy the 6 outdoor tennis courts and free perks like buffet breakfast and free self parking.

Free WiFi, LED TVs

In addition to LED TVs with cable channels, the 249 guestrooms offer free WiFi and balconies or patios. Room service, coffee/tea makers, and free bottled water are also available.

Honeymoon Villa, 1 Bedroom, Ocean View (Prime Minister Beachfront Walkout)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Luxury Room, 1 Bedroom, Ocean View (Beach House Grande Luxe Walkout)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Club Suite, 1 Bedroom, Ocean View (Beach House Oceanview Club Level)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Honeymoon Villa, 1 Bedroom, Ocean View (Beachfront HM Butler Villa Suite)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Club Suite, 1 Bedroom, Garden View (Beach House Club Level Junior Suite)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Villa, 1 Bedroom, Ocean View (Beachfront Walkout Butler)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Sandals Emerald Bay - ALL INCLUSIVE Couples Only ratings based on 7 Verified Reviews

Review Summary
3.4 out of 5 3.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Sandals Emerald Bay - ALL INCLUSIVE Couples Only

Everyone (1)
4 out of 5

Nice hotel but be careful when booking

Pros: Food was very good. Beds are comfortable
If you are booking more than one room be sure to call to get them together. We had to complain for a couple of days before they moved us next to each other. Room pictures advertised on here are not the views you will get.

Posted by on May 10, 2016

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5 out of 5

Awesome!!!

Stayed six nights and didn't wanna leave! We didn't use the butler service. We probably will next time. Everything is still great without the butler service.

Posted by , from SC, USA on Jun 13, 2013

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1 out of 5

Disaster!

Cons: No free Internet, Poor breakfast, bugs, lazy workers, no service, terrible food
I recently visited this resort after doing much research on the destination but unfortunately found the resort to be far less than one would expect from reading about the place beforehand. The staff and food is nothing more than 1 star. The staff are untrained, or very poorly and insuffiently trained at most, which result in the service received everywhere in this resort, appalling and downright unaacceptable given the fact that one expexts 5 stars, as advertised. Location: The beach was beautiful and the rooms were nice. That is the extent of it. Food: The food was mediocre at best. There are two restaurants; which require reservations. At an all inclusive resort, reservations should be optional. Nothing I read indicated that at the Bahama Bay restaurant, the lunch buffet would consist of what was leftover from breakfast....really!!! Service: There was none. There were 2 people that were actually good at their jobs. The woman in the Paris Cafe was very friendly and was a joy to talk to. The young man in the martini bar was polite and remembered your drinks from the night before which was a nice touch. Everyone else was rude; didn't look at you and they were not helpful at all. The woman making omelets in the morning just about looked at you and if she spoke it was a grunt at best. The bartenders would run out of ice, soda etc and make no attempt to try to get you what you asked for from another bar. BUGS! Millions of them. I thought that the can of Deep Woods OFF was left by the person who had the room before me; nope, they are complimentary because the amount of bugs is staggering. We saw someone spray around lunchtime; ONCE. DISGUSTING!! Check out: We were told we would receive instructions the night before. We never received them, so the following morning after breakfast we asked about checkout. We advised them they could pick up our bags at 8:30 AM. We waited in the room until 9:40 - called the front desk 3 times only to be told that someone was on their way. We ended up walking our bags to the main office. We had to walk by at least 7 people who worked there who didn't bother to offer to help us, or offer to call someone to take our bags. My impression of the staff at the Bahamas Emerald Bay is LAZY AND IGNORANT. I will never return and will let everyone know what kind of experience we had.

Posted by , from Cranston, RI on Jun 27, 2012

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4 out of 5

The grounds and beach very beautiful!

Pros: Close restaurants
The hotel was beautiful, bright flowers, tropical greenery, and of course unbelieveable water. The food was great. The room was great( clean, great beds). The only problem was just a few customer service issues. There were times when the staff could have been more helpful. At times they seemed to not know the answers to very simple questions and not even know where to find the answer. Didn't ruin trip though, all and all great place to vacation.

Posted by , from Houston, TX, USA on May 10, 2012

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5 out of 5

Excellent rest and relaxation honeymoon

Pros: Free breakfast, Close restaurants, Quiet
Cons: No free Internet
Accommodations, food quality and variety, cleanliness, friendly and attentive service-- all of it was great. Only negative on our trip was that we rarely got to partake in any of the water sports in the 4 nights and 5 days we spent there. 90% of the time the "red flag" was up meaning weather wasn't stable enough for us to get out on the water for any sort of sport like scuba diving or snorkeling... and that was one of the main reasons we wanted to go to the Bahamas!

Posted by , from Mountain View, CA, USA on May 7, 2012

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1 out of 5

Not a lot of Bang for the Buck, over priced under staffed.

Pros: Free breakfast
Cons: Nothing close
Name spelled wrong on airline reservation had to pay to change ticket after being assured by Sandals I would not. Could not access room upon arrival, could not exit room for fourteen hour once access was gained, no control A/C in room max cool had to open doors to warm up, room was not cleaned on second day. Hotel moved us into another room which was nice but the bathroom light switch was broke and the light could not be turn off, we were told no switch was on hand to replace the defective one. Food service needs to be improved.

Posted by , from florida on Oct 20, 2011

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4 out of 5

Beautiful location, great staff... food? Um...

Pros: Close restaurants, Free Internet, Quiet
Cons: scuba off-site, butlers are an unnecessary expense
This was my wife's and my second vacation with Sandals... last year we stayed at the Grande in St. Lucia. This resort was a fair amount smaller than the Grande, and as a result had a bit less to offer in terms of a few amenities... e.g., scuba was across the street vs. in St. Lucia where it was merely down at the end of the property... no car ride required. Minor issue for us, nothing big. This is one of the smaller Sandals resorts or so we were told by other more seasoned Sandals guests. The size wasn't an issue for us, but the food was. It was not as good as what we experienced in St. Lucia at the Grande. Not SIGNIFICANTLY inferior, but noticeably so to be sure. The staff was very friendly and helpful, although I would say the "butler" service was entirely unnecessary, and not cheap considering the customary gratuity that's expected at the end of your stay... 5% of your overall tab. All to avoid the "labor" of getting your own drinks, walking yourselves to the resort restaurants etc. We didn't pay EXTRA for it, rarely used it and would ASSUREDLY not ask or pay for it in the future. An additional $250-300+ in tips for avoiding the laborious swim over to the swim up bar? No thanks. The beach and the turquoise waters were some of the most beautiful we'd seen. Amazing. Oddly, few guests really frequented the beach. Go figure... better for us I guess. Amazing water... really. Not to mention a near-perfect temperature/climate... insanely comfortable. We will most definitely hit a Sandals again, but as I mentioned, the food left something to be desired (a 5-6 on a 10 scale) and the lack of on-resort scuba was a disappointment as well. But we had a great time and it was exactly what we needed... peace and quiet in a beautiful environment. One last thing... if you're on a honeymoon or some other special occasion, you will have access to another level of "cuisine" on your trip via special meal considerations etc. The best food we had while there was on the 130' Sandals yacht... there's a returning Sandals guest dinner when the boat's docked there. GREAT food. It was SUPPOSED to be a sailing trip, but the TRIP was scuttled due to "wind." I'd say the price of gas more like, but hey... the food was a marked improvement anyway.

Posted by , from VA, USA on May 9, 2011

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About the Sandals Emerald Bay - ALL INCLUSIVE Couples Only

Location EMERALD BAY, QUEENS HIGHWAY, Rokers Point, ASD

All-inclusive Details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are not accepted.

Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)

Activities and facilities/equipment
All onsite activities and use of facilities and equipment are included.

Water activities

  • Kayaking
  • Rowing/canoeing
  • Sailing
  • Snorkeling
  • Windsurfing

Land activities
  • Fitness facilities
  • Tennis
  • Volleyball
  • Access to 18-hole golf course
  • 2 rounds of golf during stay
  • Use of golf cart
  • Golf green fees
  • Transportation to golf course

Lessons/classes/games
  • Aerobics
  • Water fitness

Entertainment

  • Onsite entertainment and activities
  • Access to onsite clubs
  • Onsite live performances
  • Theme parties

Other inclusions

  • Roundtrip airport transfers

Not included

  • Use of golf equipment
  • Scuba-diving certification
  • Scuba-diving lessons
  • Tennis lessons
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Offsite tours
  • Transportation to offsite activities

  • Kayaking included
  • Access to onsite clubs included
  • Rowing/canoeing included
  • Sailing included
  • Windsurfing included
  • Taxes included
  • 24-hour room service
  • Buffet and à la carte dining
  • Airport transfers included (roundtrip)
  • Fitness facilities included
  • Tennis included
  • Water fitness classes/lessons included
  • Volleyball included
  • Laundry/dry cleaning services not included
  • Scuba diving certification not included
  • All available beverages included
  • Use of golf equipment not included
  • Spa/beauty facilities and services not included
  • Transportation to offsite activities not included
  • Golf included
  • Offsite tours not included
  • Golf - number of holes 18
  • Golf - number of games per stay per guest included 2
  • Golf - green fees included
  • Scuba diving lessons not included
  • Golf - use of golf cart included
  • Golf - transportation to golf course included
  • Aerobics classes/lessons included
  • Tennis lessons not included
  • Onsite entertainment and activities included
  • Gratuities included
  • Additional gratuities not accepted
  • All food and beverages included
  • Minibar (all beverages included)
  • All onsite activities, and facilities and equipment included
  • Onsite live performances included
  • Theme parties included
  • Snorkeling included

Property Features

Sandals Emerald Bay - ALL INCLUSIVE Couples Only is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Hit the beach and work on your tan in the sun loungers (chaise longues) or relax in the shade with cabanas (surcharge) and umbrellas. Summer fun is a breeze at Sandals Emerald Bay - ALL INCLUSIVE Couples Only, where you can play a round of golf at the golf course and cool off in one of the 3 outdoor swimming pools. Free breakfast is served daily. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces. This all-inclusive property also offers outdoor tennis courts, a spa tub, and a sauna. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 4.5-star Rokers Point property.

  • 249 guestrooms or units
  • 3 levels
  • 10 buildings
  • Built in 1970
  • Buffet breakfast (free)
  • Dining venue
  • Bar by the pool
  • Bar or lounge
  • Deli
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Terrace
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Onsite shopping
  • Elevator
  • Smoking in designated areas

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Airport: Exuma Intl. Airport (GGT) (10.5 km / 6.5 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Free self parking

Room Amenities

Sandals Emerald Bay - ALL INCLUSIVE Couples Only offers 249 accommodations with safes and complimentary bottled water. Rooms open to balconies or patios. 42-inch LED televisions come with cable channels. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers. This Rokers Point property provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

  • Private balcony or patio
  • In-room dining
  • LED television
  • Cable channels
  • Coffee maker
  • Shower
  • Rollaway beds available
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests are served free buffet breakfast daily from 7:30 AM to 10:30 AM.

Bahama Bay - This buffet restaurant serves breakfast, brunch, lunch, and dinner.

Barefoot by the Sea - This beachfront restaurant serves lunch and dinner.

Cafe de Paris - This café serves breakfast only.

Dinos Pizzeria - This restaurant specializes in Italian cuisine and serves lunch and dinner.

Il Cielo - Overlooking the pool and garden, this fine-dining restaurant specializes in Italian cuisine and serves breakfast and dinner. Reservations are required.

Room service is available.

Nearby Activities

Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including 6 outdoor tennis courts. 3 outdoor swimming pools are on site along with a spa tub. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snorkeling on site
  • Golf lessons on site
  • Golfing on site
  • Tennis lessons on site
  • Volleyball on site
  • Beach volleyball on site
  • Kayaking on site
  • Windsurfing on site
  • Yoga classes/instruction on site
  • Pilates classes on site
  • Beach yoga on site
  • Ecotours nearby
  • Rowing or canoeing on site
  • Boat tours nearby
  • Fitness classes on site
  • Sailing on site
  • Scuba diving on site

Spa Services

Guests can pamper themselves by indulging in the onsite spa services. There are 16 treatment rooms including rooms for couples and outdoor treatment areas. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

  • Number of treatment rooms 16
  • Outdoor treatment areas
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Ayurvedic treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property caters to couples, including same-sex couples.

Guests who book a room category with butler service included must contact this hotel in advance to provide their preferences.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Sandals Emerald Bay - ALL INCLUSIVE Couples Only

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This property is a couples-only resort. Single occupancy bookings will be relocated.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.

  • Staff temperature checks are conducted regularly
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Minimum guest age is 18

Hotel Names

  • Sandals Emerald Bay Great Exuma
  • Sandals Emerald Bay Great Exuma All Inclusive
  • Sandals Emerald Bay All-inclusive property GREAT EXUMA
  • Sandals Emerald Bay All-inclusive property
  • Sandals Emerald Bay Hotel Great Exuma
  • Great Exuma Four Seasons
  • Tennis And Spa Resort Great Exuma
  • Sandals Emerald Bay - All Inclusive Couples Only Rokers Point
  • Sandals Emerald Bay - All Inclusive Couples Only GREAT EXUMA
  • Sandals Emerald Bay All Inclusive Couples GREAT EXUMA
  • Sandals Emerald Bay - ALL INCLUSIVE Couples Only Rokers Point
  • Sandals Emerald Bay All Inclusive Couples Rokers Point
  • Sandals Emerald Bay All Inclusive Couples All-inclusive property
  • Sandals Emerald Bay All Inclusive Couples
  • Sandals Emerald Bay Great Exuma All Inclusive
  • Sandals Emerald Bay All Inclusive Couples
  • Sandals Emerald Bay
  • Sandals Emerald Bay All Inclusive Couples All-inclusive property
  • Sandals Emerald Bay All Inclusive Couples Only
  • Sandals Emerald Bay
  • Sandals Emerald Bay Great Exuma All Inclusive

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Awards & Affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.