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"If you are booking more than one room be sure to call to get them together. We had to complain for a couple of days before they moved us next to each
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4.5-star beachfront property near Emerald Bay Beach
Beachside getaway
At this Rokers Point property, you'll be within half a mile (1 km) of Emerald Bay Beach and 6 miles (10 km) of Coco Plum Beach. Pig Beach is within 9 miles (15 km) and Hoopers Bay is within 12 miles (20 km).
All-inclusive
This all-inclusive property features a marina, 6 outdoor tennis courts, and a restaurant. Enjoy beachfront dining and relax with beach cabanas and sun loungers. Enjoy the fitness center and free perks like buffet breakfast and free self parking.
Free WiFi, LED TVs
In addition to LED TVs with cable channels, the 183 guestrooms offer free WiFi and balconies or patios. Room service, coffee/tea makers, and free bottled water are also available.
Honeymoon Villa, 1 Bedroom, Ocean View (Prime Minister Beachfront Walkout)
Bed Count1 King BedMaximum Occupancy
2 Max
Luxury Room, 1 Bedroom, Ocean View (Beach House Grande Luxe Walkout)
Bed Count1 King BedMaximum Occupancy
2 Max
Club Suite, 1 Bedroom, Ocean View (Beach House Oceanview Club Level)
Sandals Emerald Bay - ALL INCLUSIVE Couples Only ratings based on 7 Verified Reviews
Review Summary
3.4
out of 5
3.5 out of 5.0
Room cleanliness4.5 out of 5.0
Service & staff3.5 out of 5.0
Room comfort4.5 out of 5.0
Hotel condition5.0 out of 5.0
Guest reviews for Sandals Emerald Bay - ALL INCLUSIVE Couples Only
Everyone (1)
4 out of 5
Nice hotel but be careful when booking
Pros:Food was very good. Beds are comfortable
If you are booking more than one room be sure to call to get them together. We had to complain for a couple of days before they moved us next to each other. Room pictures advertised on here are not the views you will get.
Posted by a verified traveler on May 10, 2016
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5 out of 5
Awesome!!!
Stayed six nights and didn't wanna leave! We didn't use the butler service. We probably will next time. Everything is still great without the butler service.
I recently visited this resort after doing much research on the destination but unfortunately found the resort to be far less than one would expect from reading about the place beforehand. The staff and food is nothing more than 1 star. The staff are untrained, or very poorly and insuffiently trained at most, which result in the service received everywhere in this resort, appalling and downright unaacceptable given the fact that one expexts 5 stars, as advertised.
Location: The beach was beautiful and the rooms were nice. That is the extent of it.
Food: The food was mediocre at best. There are two restaurants; which require reservations. At an all inclusive resort, reservations should be optional. Nothing I read indicated that at the Bahama Bay restaurant, the lunch buffet would consist of what was leftover from breakfast....really!!!
Service: There was none. There were 2 people that were actually good at their jobs. The woman in the Paris Cafe was very friendly and was a joy to talk to. The young man in the martini bar was polite and remembered your drinks from the night before which was a nice touch. Everyone else was rude; didn't look at you and they were not helpful at all. The woman making omelets in the morning just about looked at you and if she spoke it was a grunt at best. The bartenders would run out of ice, soda etc and make no attempt to try to get you what you asked for from another bar.
BUGS! Millions of them. I thought that the can of Deep Woods OFF was left by the person who had the room before me; nope, they are complimentary because the amount of bugs is staggering. We saw someone spray around lunchtime; ONCE. DISGUSTING!!
Check out: We were told we would receive instructions the night before. We never received them, so the following morning after breakfast we asked about checkout. We advised them they could pick up our bags at 8:30 AM. We waited in the room until 9:40 - called the front desk 3 times only to be told that someone was on their way. We ended up walking our bags to the main office. We had to walk by at least 7 people who worked there who didn't bother to offer to help us, or offer to call someone to take our bags.
My impression of the staff at the Bahamas Emerald Bay is LAZY AND IGNORANT.
I will never return and will let everyone know what kind of experience we had.
Posted by NeverReturningtoSandals, from Cranston, RI on Jun 27, 2012
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4 out of 5
The grounds and beach very beautiful!
Pros:Close restaurants
The hotel was beautiful, bright flowers, tropical greenery, and of course unbelieveable water. The food was great. The room was great( clean, great beds). The only problem was just a few customer service issues. There were times when the staff could have been more helpful. At times they seemed to not know the answers to very simple questions and not even know where to find the answer. Didn't ruin trip though, all and all great place to vacation.
Posted by liveforvacation1234, from Houston, TX, USA on May 10, 2012
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5 out of 5
Excellent rest and relaxation honeymoon
Pros:Free breakfast, Close restaurants, Quiet
Cons:No free Internet
Accommodations, food quality and variety, cleanliness, friendly and attentive service-- all of it was great. Only negative on our trip was that we rarely got to partake in any of the water sports in the 4 nights and 5 days we spent there. 90% of the time the "red flag" was up meaning weather wasn't stable enough for us to get out on the water for any sort of sport like scuba diving or snorkeling... and that was one of the main reasons we wanted to go to the Bahamas!
Posted by carolineotr, from Mountain View, CA, USA on May 7, 2012
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1 out of 5
Not a lot of Bang for the Buck, over priced under staffed.
Pros:Free breakfast
Cons:Nothing close
Name spelled wrong on airline reservation had to pay to change ticket after being assured by Sandals I would not. Could not access room upon arrival, could not exit room for fourteen hour once access was gained, no control A/C in room max cool had to open doors to warm up, room was not cleaned on second day. Hotel moved us into another room which was nice but the bathroom light switch was broke and the light could not be turn off, we were told no switch was on hand to replace the defective one. Food service needs to be improved.
Posted by NEWPORT, from florida on Oct 20, 2011
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4 out of 5
Beautiful location, great staff... food? Um...
Pros:Close restaurants, Free Internet, Quiet
Cons:scuba off-site, butlers are an unnecessary expense
This was my wife's and my second vacation with Sandals... last year we stayed at the Grande in St. Lucia. This resort was a fair amount smaller than the Grande, and as a result had a bit less to offer in terms of a few amenities... e.g., scuba was across the street vs. in St. Lucia where it was merely down at the end of the property... no car ride required. Minor issue for us, nothing big.
This is one of the smaller Sandals resorts or so we were told by other more seasoned Sandals guests. The size wasn't an issue for us, but the food was. It was not as good as what we experienced in St. Lucia at the Grande. Not SIGNIFICANTLY inferior, but noticeably so to be sure.
The staff was very friendly and helpful, although I would say the "butler" service was entirely unnecessary, and not cheap considering the customary gratuity that's expected at the end of your stay... 5% of your overall tab. All to avoid the "labor" of getting your own drinks, walking yourselves to the resort restaurants etc. We didn't pay EXTRA for it, rarely used it and would ASSUREDLY not ask or pay for it in the future. An additional $250-300+ in tips for avoiding the laborious swim over to the swim up bar? No thanks.
The beach and the turquoise waters were some of the most beautiful we'd seen. Amazing. Oddly, few guests really frequented the beach. Go figure... better for us I guess. Amazing water... really. Not to mention a near-perfect temperature/climate... insanely comfortable.
We will most definitely hit a Sandals again, but as I mentioned, the food left something to be desired (a 5-6 on a 10 scale) and the lack of on-resort scuba was a disappointment as well. But we had a great time and it was exactly what we needed... peace and quiet in a beautiful environment.
One last thing... if you're on a honeymoon or some other special occasion, you will have access to another level of "cuisine" on your trip via special meal considerations etc. The best food we had while there was on the 130' Sandals yacht... there's a returning Sandals guest dinner when the boat's docked there. GREAT food. It was SUPPOSED to be a sailing trip, but the TRIP was scuttled due to "wind." I'd say the price of gas more like, but hey... the food was a marked improvement anyway.
Posted by EDogg62, from VA, USA on May 9, 2011
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About the Sandals Emerald Bay - ALL INCLUSIVE Couples Only
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes Gratuities and taxes are included. Additional gratuities at guests' discretion are not accepted.
Food and beverages
All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
Activities and facilities/equipment All onsite activities and use of facilities and equipment are included.
Water activities
Kayaking
Rowing/canoeing
Sailing
Snorkeling
Windsurfing
Land activities
Fitness facilities
Tennis
Volleyball
Access to 18-hole golf course
2 rounds of golf during stay
Use of golf cart
Golf green fees
Transportation to golf course
Lessons/classes/games
Aerobics
Water fitness
Entertainment
Onsite entertainment and activities
Access to onsite clubs
Onsite live performances
Theme parties
Other inclusions
Roundtrip airport transfers
Not included
Use of golf equipment
Scuba-diving certification
Scuba-diving lessons
Tennis lessons
Laundry/dry cleaning services
Spa/beauty facilities and services
Offsite tours
Transportation to offsite activities
Kayaking included
Access to onsite clubs included
Rowing/canoeing included
Sailing included
Windsurfing included
Taxes included
24-hour room service
Buffet and à la carte dining
Airport transfers included (roundtrip)
Fitness facilities included
Tennis included
Water fitness classes/lessons included
Volleyball included
Laundry/dry cleaning services not included
Scuba diving certification not included
All available beverages included
Use of golf equipment not included
Spa/beauty facilities and services not included
Transportation to offsite activities not included
Golf included
Offsite tours not included
Golf - number of holes 18
Golf - number of games per stay per guest included 2
Golf - green fees included
Scuba diving lessons not included
Golf - use of golf cart included
Golf - transportation to golf course included
Aerobics classes/lessons included
Tennis lessons not included
Onsite entertainment and activities included
Gratuities included
Additional gratuities not accepted
All food and beverages included
Minibar (all beverages included)
All onsite activities, and facilities and equipment included
Onsite live performances included
Theme parties included
Snorkeling included
Property Features
Sandals Emerald Bay - ALL INCLUSIVE Couples Only is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Hit the beach and work on your tan in the sun loungers (chaise longues) or relax in the shade with cabanas (surcharge) and umbrellas. Summer fun is a breeze at Sandals Emerald Bay - ALL INCLUSIVE Couples Only with activities like snorkeling, scuba diving, and windsurfing. Free breakfast is available daily. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces. This all-inclusive property also offers outdoor tennis courts, a spa tub, and a sauna. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 4.5-star Rokers Point property.
183 guestrooms or units
3 levels
6 buildings
Built in 1970
Buffet breakfast (free)
Dining venue
Bar by the pool
Bar or lounge
Cabanas on the beach (surcharge)
Beach lounge chairs
Towels for the beach
Umbrellas for the beach
Poolside lounge chairs
Umbrellas for the pool
Conference center
Business facilities
Dry cleaning
Self-service laundry
Front desk (24 hours)
Storage area for luggage
Front-desk safe
Tour and ticket information
Concierge
Pool or billiards table
Terrace
Garden
Outdoor picnic space
Newspapers in lobby (free)
Onsite shopping
Elevator
Smoking in designated areas
Internet
Available in all rooms:
Free WiFi
Available in some public areas:
Free WiFi
Parking
Free self parking
, Parking (limited spaces)
Transport
Airport: George Town (GGT-Exuma Intl.) (10.5 km / 6.5 mi)
Property shuttles: Free airport shuttle
Parking: Free self parking
Room Amenities
Sandals Emerald Bay - ALL INCLUSIVE Couples Only offers 183 accommodations with safes and complimentary bottled water. Rooms open to balconies or patios. LED televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.
Private balcony or patio
In-room dining
LED television
Cable channels
Coffee maker
Shower
Rollaway beds available
Housekeeping (daily)
Hair dryer
Safe
Toiletries (free)
Iron and ironing board
Climate control (air conditioning)
Ensuite bathroom
Food & Drink
Guests are served free buffet breakfast daily from 7:30 AM to 10:30 AM.
Bahama Bay - This buffet restaurant serves breakfast, brunch, lunch, and dinner.
Barefoot by the Sea - This beachfront restaurant serves lunch and dinner.
Cafe de Paris - This café serves breakfast only.
Dinos Pizzeria - This restaurant specializes in Italian cuisine and serves lunch and dinner.
Il Cielo - Overlooking the pool and garden, this fine-dining restaurant specializes in Italian cuisine and serves breakfast and dinner. Reservations are required.
Room service is available.
Nearby Activities
Recreational amenities at the property include outdoor tennis courts, a spa tub, a sauna, and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Snorkeling on site
Golf lessons on site
Golfing on site
Tennis lessons on site
Beach volleyball on site
Volleyball on site
Kayaking on site
Windsurfing on site
Yoga classes/instruction on site
Pilates classes on site
Beach yoga on site
Ecotours nearby
Rowing or canoeing on site
Boat tours nearby
Fitness classes on site
Sailing on site
Scuba diving on site
Spa Services
Number of treatment rooms 16
Outdoor treatment areas
Couples treatment rooms
Manicures and pedicures
Body treatments
Body wraps
Body scrubs
Facial treatments
Aromatherapy treatments
Ayurvedic treatments
Massages
Accessibility
If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Wheelchair accessible path of travel
Accessible bathroom
Roll-in shower
Hotel Policies
Check-in
Check-in time starts at 3:00 PM
Check-in time ends at midnight
Minimum check-in age is: 18
Special check-in instructions:
This property doesn't offer after-hours check-in. Guests arriving late won't be able to check in until the next morning.
24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to get details.
Guests who book a room category with butler service included must contact this hotel in advance to provide their preferences. Contact the office using the information on the reservation confirmation received after booking.
This property caters to couples, including same-sex couples.
This property doesn't offer after-hours check-in. Guests arriving after hours will have to wait until the next morning to check in.
Airport transportation is offered 24 hours a day. Fees may apply. For details, please contact the property in advance.
Check-out
Check-out by 11:00 AM
Payment types
Children and extra beds
Children are welcome.
Rollaway/extra beds are available.
Cribs (infant beds) are not available.
Pets
Pets and service animals are not allowed at Sandals Emerald Bay - ALL INCLUSIVE Couples Only
Policies
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property is a couples-only resort. Single occupancy bookings will be relocated. Guests can contact the property for additional information using the number on the reservation confirmation received after booking.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and window guards in each accommodation.
Debit cards not accepted
No rollaway/extra beds available
No cribs (infant beds) available
No pets or service animals allowed
Minimum guest age is 18
Hotel Names
Sandals Emerald Bay Great Exuma
Sandals Emerald Bay Great Exuma All Inclusive
Sandals Emerald Bay All-inclusive property GREAT EXUMA
Sandals Emerald Bay All-inclusive property
Sandals Emerald Bay Hotel Great Exuma
Great Exuma Four Seasons
Tennis And Spa Resort Great Exuma
Sandals Emerald Bay - All Inclusive Couples Only Rokers Point
Sandals Emerald Bay - All Inclusive Couples Only GREAT EXUMA
Sandals Emerald Bay All Inclusive Couples GREAT EXUMA
Sandals Emerald Bay - ALL INCLUSIVE Couples Only Rokers Point
Sandals Emerald Bay All Inclusive Couples Rokers Point
Sandals Emerald Bay All Inclusive Couples All-inclusive property
Sandals Emerald Bay All Inclusive Couples
Sandals Emerald Bay Great Exuma All Inclusive
Sandals Emerald Bay All Inclusive Couples
Sandals Emerald Bay
Sandals Emerald Bay All Inclusive Couples All-inclusive property
Sandals Emerald Bay All Inclusive Couples Only
Sandals Emerald Bay
Sandals Emerald Bay Great Exuma All Inclusive
You should know
Registered guests are the only ones allowed to be in guestrooms.
Pets and service animals are not allowed on site.
Awards & Affiliations
Green / Sustainable Property This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
