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Hampton Inn & Suites Rochester/Henrietta

Property class: 2.5
Hotel near Rochester Institute of Technology in Rochester

Choose dates to view prices

Photo gallery for Hampton Inn & Suites Rochester/Henrietta

Lobby
Desk, iron/ironing board, free cribs/infant beds, rollaway beds
Minibar
Exterior
Indoor pool

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
280 Clay Rd, Rochester, NY, 14623
  • Place, Marketplace Mall
    ‪13 min walk‬
  • Place, Monroe Community College
    ‪18 min walk‬
  • Place, Tim Hortons Iceplex
    ‪4 min drive‬
  • Airport, Rochester, NY (ROC-Greater Rochester Intl.)
    ‪12 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(70 reviews)
  • 775 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(40 reviews)
  • 775 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Standard Room, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(3 reviews)
  • 775 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed

Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Studio, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(42 reviews)
  • 1100 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Hearing Accessible)

Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Standard Room, 2 Queen Beds, Accessible (Hearing Accessible)

9.0 out of 10
Wonderful
(12 reviews)
  • 775 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Bathtub)

Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Standard Room, 2 Queen Beds, Accessible (Bathtub)

9.6 out of 10
Exceptional
(15 reviews)
  • 775 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible

Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Standard Room, 1 King Bed, Accessible

9.2 out of 10
Wonderful
(12 reviews)
  • 775 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible

Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Standard Room, 1 King Bed, Accessible

9.6 out of 10
Exceptional
(11 reviews)
  • 775 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Room, 1 King Bed, Accessible

9.6 out of 10
Exceptional
(5 reviews)
  • 775 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Room, 1 King Bed, Accessible

8.0 out of 10
Very good
(1 review)
  • 775 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed with Sofa bed, Accessible

Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Studio, 1 King Bed with Sofa bed, Accessible

7.4 out of 10
Good
(3 reviews)
  • 1100 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Accessible

Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Studio, 1 King Bed with Sofa bed, Accessible

10.0 out of 10
Exceptional
(1 review)
  • 1100 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Accessible

Free toiletries, hair dryer, towels

Studio, 1 King Bed with Sofa bed, Accessible

  • 1100 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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Holiday Inn Hotel & Suites Rochester - Marketplace by IHG

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  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
4.0 out of 5, Very Good, 1,000 reviews
$118 nightly
The price is $135
Apr 26 - Apr 27
Total with taxes and fees
Holiday Inn Hotel & Suites Rochester - Marketplace by IHG

About the neighborhood

Rochester

In shopping district.Within 2 miles (3 km) of this Rochester hotel, you'll find Marketplace Mall and Monroe Community College. Tim Hortons Iceplex and Cinemark Movies 10 are also within 3 miles (5 km).

What's nearby

  • Marketplace Mall - 13 min walk - 0.7 miles
  • Monroe Community College - 18 min walk - 1.0 mile
  • Tim Hortons Iceplex - 4 min drive - 1.8 miles
  • Rochester Institute of Technology - 10 min drive - 4.5 miles
  • University of Rochester - 12 min drive - 4.0 miles

Getting around

  • Rochester Station - 18 min drive
  • Greater Rochester Intl. Airport (ROC) - 13 min drive

Restaurants

  • ‪McDonald's - ‬17 min walk
  • ‪Chick-fil-A - ‬9 min walk
  • ‪BJ's Restaurant & Brewhouse - ‬7 min walk
  • ‪Shake Shack - ‬2 min walk
  • ‪Panera Bread - ‬4 min walk

About this property

Hampton Inn & Suites Rochester/Henrietta

Hotel near Rochester Institute of Technology in Rochester
Hampton Inn & Suites Rochester/Henrietta offers its guests an indoor pool and a 24-hour fitness center. There's a snack bar/deli on site. Free breakfast is available daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

There are 2 meeting rooms available. Multilingual staff, tour/ticket assistance, and coffee/tea in a common area are also featured at the business-friendly Hampton Inn & Suites Rochester/Henrietta. Free self parking is available.

This Rochester hotel is smoke free.

  • 126 guestrooms or units
  • 4 levels
  • Meeting rooms
  • Built in 2013
  • Buffet breakfast (free)
  • Deli
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Computer for guest use
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
Hampton Inn & Suites Rochester/Henrietta offers 126 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. 37-inch flat-screen televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Similar properties

Bar (on property)
Holiday Inn Hotel & Suites Rochester - Marketplace by IHG
Rochester
  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
4.0 out of 5, Very Good, 1,000 reviews
$118 nightly
The price is $135
Apr 26 - Apr 27
Total with taxes and fees
Holiday Inn Hotel & Suites Rochester - Marketplace by IHG

Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 37-inch flat-screen TV with premium cable channels
  • Pay movies

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive smart lock details
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, and debit cards. Cash is not accepted. 

We should mention

  • Pool access available from 8:00 AM to 11:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Henrietta
Hampton Inn Henrietta Hotel
Hampton Inn Henrietta Hotel Rochester
Hampton Inn Rochester Henrietta
Hampton Inn Rochester/Henrietta
Hampton Inn Rochester/Henrietta Hotel Rochester
Hampton Inn Rochester/Henrietta Hotel
Hampton Inn Rochester/Henrietta Rochester
Hampton Inn Suites Rochester/Henrietta

Frequently asked questions

How close is Hampton Inn & Suites Rochester/Henrietta to the airport?

Hampton Inn & Suites Rochester/Henrietta is 7.7 mi (13-min drive) away from the Greater Rochester Intl. Airport (ROC) airport, the closest popular airport to the property.

How much does it cost to stay at Hampton Inn & Suites Rochester/Henrietta?

As of Apr 22, 2026, prices found for a 1-night stay for 2 adults at Hampton Inn & Suites Rochester/Henrietta on Apr 28, 2026 start from $149, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hampton Inn & Suites Rochester/Henrietta have an airport shuttle?

Airport shuttle services are not available at Hampton Inn & Suites Rochester/Henrietta.

Does Hampton Inn & Suites Rochester/Henrietta offer free breakfast?

Hampton Inn & Suites Rochester/Henrietta offers free buffet breakfast every day.

Is there a casino at Hampton Inn & Suites Rochester/Henrietta?

No, there is no casino at this hotel.

What time is check-in at Hampton Inn & Suites Rochester/Henrietta?

Check-in start time: 4:00 PM; Check-in end time: midnight.

Is there free parking at Hampton Inn & Suites Rochester/Henrietta?

This hotel offers free self parking.

Does Hampton Inn & Suites Rochester/Henrietta have a pool?

Hampton Inn & Suites Rochester/Henrietta features an indoor pool. Guests can enjoy pool access from 8:00 AM to 11:00 PM.

Does Hampton Inn & Suites Rochester/Henrietta have a spa?

There are no spa services available at this hotel.

How close is Hampton Inn & Suites Rochester/Henrietta to downtown Rochester?

Hampton Inn & Suites Rochester/Henrietta is 4.9 mi away from Rochester.

Hampton Inn & Suites Rochester/Henrietta Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 636 out of 1003 reviews
Rating 8 - Good. 228 out of 1003 reviews
Rating 6 - Okay. 80 out of 1003 reviews
Rating 4 - Poor. 28 out of 1003 reviews
Rating 2 - Terrible. 31 out of 1003 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

JON

Stayed 2 nights in Jan 2026

10/10 Excellent

Shadoe

Stayed 2 nights in Jan 2026

8/10 Good

William

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Clean room. Nice staff
Stayed 1 night in Jan 2026

10/10 Excellent

KIMBERLY

Stayed 3 nights in Jan 2026

10/10 Excellent

Mamie

Stayed 1 night in Jan 2026

10/10 Excellent

Renee

Liked: Cleanliness, amenities, property conditions & facilities
Room is spotless. Pool was awesome. Very good stay so far
Stayed 1 night in Jan 2026

2/10 Terrible

Jian, Flushing

Stayed 1 night in Jan 2026

10/10 Excellent

Marlin, Dillsburg

Stayed 1 night in Jan 2026

10/10 Excellent

Meghan

Stayed 1 night in Jan 2026

10/10 Excellent

Alvan

Stayed 1 night in Dec 2025

8/10 Good

Michael

Stayed 2 nights in Dec 2025

10/10 Excellent

Kathren, REDMOND

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet, spacious room. Conveniently located near shopping, restaurants, and more. Staff was helpful and friendly.
Stayed 1 night in Dec 2025

10/10 Excellent

Huiming

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Spacious room and good breakfast
Stayed 1 night in Dec 2025

10/10 Excellent

Tina

Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 1 night in Aug 2025

10/10 Excellent

Thomas

Stayed 3 nights in Dec 2025

2/10 Terrible

Blake

Stayed 1 night in Dec 2025

8/10 Good

Adrian

Stayed 3 nights in Dec 2025

8/10 Good

Malinda

Liked: Cleanliness, staff & service, amenities
Property seemed to be an older hotel recently remodeled. Interior very clean. Rooms nice but I have two complaints. Shower caulking was very dirty with mold and areas around the building had debris and trash that could be easily cleaned up by maintenance but it doesn’t appear to be regularity done. Lost gloves bags mini liquor bottles etc..
Stayed 1 night in Dec 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities
G
Stayed 3 nights in Dec 2025

10/10 Excellent

Gale

Liked: Cleanliness, amenities, property conditions & facilities
Great deal! Clean, comfortable, and convenient for low price.
Stayed 1 night in Dec 2025

8/10 Good

Cindy

Liked: Cleanliness, amenities, property conditions & facilities
Enjoy staying here Never any issues but I will say shower pressure on 4th floor not the greatest
Stayed 2 nights in Dec 2025

8/10 Good

George

Good value for money hotel
Stayed 1 night in Dec 2025

10/10 Excellent

Lauren

Stayed 1 night in Dec 2025

2/10 Terrible

Tajwer

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Horrible experience. Not indicated anywhere that this hotel was under serious construction with many amenities unavailable. Room was decent, but everything else was terrible. Breakfast area was relocated to a small room and with limited items, many of which would quickly run out. Entire main lobby was off limits, only one working elevator which was slow and busy, no gym or pool access, dust everywhere and contractors working around the clock, blocking the entrance due to laying tiles and other work. Our room was never serviced during a three night stay, even though the standard was already low at 'only every other day' being the policy. This was frustrating to navigate with a young baby and at the very least we would've appreciated a cleaned up room. When checking the Hilton website, there is only a small note which says 'Guest room renovations from September 1 until December 1', with no other information. Given that our stay was Nov 27-30, I can tell you that this hotel is nowhere near complete even with contractors working at all hours. We felt very misled and I'm sure many others did as well when they came and saw the condition of the hotel - the place was sadly packed because of American Thanksgiving and people having limited options. We would've never stayed here had we known about this. Extremely disappointing, especially given that the rate was the standard instead of being reduced or discounted.
Stayed 3 nights in Nov 2025

2/10 Terrible

Alessio

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Been there few years ago. Facilty has changed lots. Looks like new management downgraded the place and service.
Stayed 2 nights in Dec 2025