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"+ nice location by waterfront - pictures are screwed to the wall... Do people steal pictures? - hotel lobby office staff do double duty in liquor s ... " More

By a verified traveler on Fri 20 Sep 2019

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Hotel Description

Hotel near Gulf of Georgia Cannery in Richmond

In historical district

Your stay at this hotel will put you steps from Gulf of Georgia Cannery and a 5-minute walk from Steveston Village Historic Waterfront. Richmond Olympic Oval and Richmond Centre Mall are also within 6 miles (10 km).

Renovated in 2021

A restaurant and a bar/lounge are featured at this hotel. Business travelers can take advantage of the free WiFi in public areas. Take advantage of the free self parking.

Standard Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$81* Per night/room Oct 16 - Oct 17

Superior Double Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed, Jetted Tub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premier Quadruple Room

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

The Steveston Cafe & Hotel ratings based on 4 Verified Reviews

Review Summary
3.2 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 2.0 out of 5.0

Guest reviews for The Steveston Cafe & Hotel

Everyone (2)
2 out of 5
The front desk employee that checked us in was very friendly and helpful. But the rooms are so dated and unattractive. I had a tube type tv in my room my friends had flat screens in their room. The metal blinds did not work properly for opening and closing. There were plug ins behind the nightstands but only half of it worked. Turning our keys in at the closed front desk was almost impossible. There was no key drop box and no one manning the front desk to turn our keys into when we were checking out in the morning.

Posted by on Aug 21, 2022

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Comment from Hotel Management

Aug 21, 2022 by Management

Dear Denise, thank you for your feedback. I'm sorry your stay wasn't to your expectations. We do have a few rooms that haven't been renovated yet, for that we apologize. We are aiming to have the remaining hotel rooms renovated by early 2023. In the future, I would recommend booking our newly renovated Superior or Junior Suites. Regards,Management

5 out of 5

Posted by on May 28, 2022

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3 out of 5
+ nice location by waterfront - pictures are screwed to the wall... Do people steal pictures? - hotel lobby office staff do double duty in liquor store next door. No one available in morning in lobby office. - Friendly staff I might have missed the currency when ordering, but I thot this Canadian hotel was priced in CAD, nope, its USD on travelocity.

Posted by on Sep 20, 2019

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3 out of 5
Our room had suffered from a smoker in spite of the sign on the door but the staff was very understanding when we pointed that out found us a replacement quickly gave us a voucher for the restaurant next door which pretty much paid for dinner. The only thing we missed was a coffee maker.

Posted by on Mar 15, 2019

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Comment from Hotel Management

Mar 15, 2019 by Management

Thank you for your feedback. Please note we are currently undergoing a full renovation of our guestrooms, amenities, and services to be completed by this summer 2019. After renovations, all rooms will include coffee maker and coffee/tea, hair dryer, iron and board, and upgraded soap and shampoo amenities. We hope to welcome you back in the future. Regards, Management

About the The Steveston Cafe & Hotel

Location 12111 3rd Avenue, Richmond, BC V7E 3K1

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. The business-friendly The Steveston Cafe & Hotel also features room service (during limited hours) and an ATM. Self parking is free. A complete renovation of The Steveston Cafe & Hotel was completed in October 2021. This Richmond hotel is smoke free.

  • 1 floor
  • 19 guestrooms or units
  • Built in 1897
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • ATM
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

The Steveston Cafe & Hotel offers 19 accommodations with coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with premium cable channels. This Richmond hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Housekeeping is provided daily. Renovation of all guestrooms was completed in October 2021.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Housekeeping (daily)
  • Long distance calls (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:30 AM to 1 PM.

Steveston Cafe - This restaurant serves breakfast, lunch, and dinner.

Room service (during limited hours) is available.

Nearby Activities

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Fishing nearby
  • Boat tours nearby

Hotel Policies

Check-in

  • Check-in time ends at 11:00 PM
  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 9:00 AM - 11:00 PM. If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Reception hours are 9 AM-10 PM on December 24 (Christmas Eve), and 10 AM-5 PM on December 25 (Christmas Day). Guests planning to arrive outside of front desk hours must contact this property in advance.

The front desk at this property is open daily from 9:00 AM - 11:00 PM.
Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: CAD 25.00 per accommodation, per night
  • Only dogs are allowed
  • Maximum 1 per room
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, debit cards, and cash.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Security system
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • No cribs (infant beds) available
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between CAD 10 and CAD 20 for adults, CAD 5 and CAD 15 for children (approximately)
  • Pet fee: CAD 25.00 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Steveston Cafe Hotel Richmond
  • Steveston Cafe Hotel
  • Steveston Cafe Richmond
  • Steveston Cafe
  • The Steveston Cafe Hotel
  • The Steveston Cafe &
  • The Steveston Cafe & Hotel Hotel
  • The Steveston Cafe & Hotel Richmond
  • The Steveston Cafe & Hotel Hotel Richmond

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.