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Charming Family Hotel

3.0 star property
3-star guest house in Shellmont

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Photo gallery for Charming Family Hotel

Living area
Exterior
1 bedroom, desk, soundproofing, free WiFi
1 bedroom, desk, soundproofing, free WiFi
Exterior

Reviews

7.6 out of 10
Good

Popular amenities

  • Air conditioning
  • Housekeeping
  • Parking included
  • Free WiFi

Explore the area

View in a map
10100 Francis Rd, Richmond, BC, V6Y 3Z9
  • CF Richmond Centre Mall
    ‪4 min drive‬
  • Steveston Village Historic Waterfront
    ‪10 min drive‬
  • Steveston Fisherman's Wharf
    ‪10 min drive‬
  • Vancouver, BC (YVR-Vancouver Intl.)
    ‪12 min drive‬

Room options

View all photos for Queen Room 1 with Shared Bathroom

1 bedroom, desk, soundproofing, free WiFi

Queen Room 1 with Shared Bathroom

8.0 out of 10
Very good
(7 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Queen Room 2 with Shared Bathroom

1 bedroom, desk, soundproofing, free WiFi

Queen Room 2 with Shared Bathroom

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking

Exterior

Deluxe Room, 2 Queen Beds, Non Smoking

9.2 out of 10
Wonderful
(9 reviews)
  • Sleeps 2
  • 2 Queen Beds

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About the neighborhood

Richmond

Shellmont stay.Your stay at this Shellmont guesthouse places you within 3 miles (5 km) of CF Richmond Centre Mall and Minoru Park. Also, Lansdowne Centre is within 3 miles (5 km) and Aberdeen Centre is within 6 miles (10 km).
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What's nearby

  • CF Richmond Centre Mall - 4 min drive - 2.0 miles
  • Richmond Olympic Oval - 7 min drive - 3.4 miles
  • Richmond Night Market - 7 min drive - 3.5 miles
  • Steveston Village Historic Waterfront - 10 min drive - 4.3 miles
  • Steveston Fisherman's Wharf - 10 min drive - 4.3 miles

Getting around

  • Richmond-Brighouse Station - 4 min drive
  • Vancouver Rocky Mountaineer Station - 29 min drive
  • Vancouver Intl. Airport (YVR) - 19 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Tim Hortons - ‬4 min drive
  • ‪A&W Restaurant - ‬18 min walk
  • ‪Chez Cora - ‬4 min drive
  • Five Guys

About this property

Charming Family Hotel

3-star guest house in Shellmont
As a guest of Charming Family Hotel, you'll find a garden and a picnic area. Public spaces have free WiFi. Free self parking is available.

This 3-star Richmond guesthouse is smoke free.

  • 3 guestrooms or units
  • Storage area for luggage
  • Garden
  • Outdoor picnic space
  • No smoking on site
Charming Family Hotel offers 3 air-conditioned accommodations with slippers and fans. This Richmond guesthouse provides complimentary wireless Internet access. Bathrooms include shower/tub combinations. Housekeeping is provided daily.

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Exterior

Better Bed House

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  • Free WiFi
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4.3 out of 5, Excellent, 268 reviews
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The price is $127
Sep 24 - Sep 25
Total with taxes and fees
Better Bed House

Property amenities

Family friendly

  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Accessibility

  • No elevator

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shower/bathtub combination
  • Slippers
  • Towels provided

Food and drink

  • Cookware, dishware, and utensils
  • Electric kettle

More

  • Air conditioning
  • Desk
  • Fan
  • Heating
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 15

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
Guests can access their accommodation through a private entrance

Renovations and closures

The property is closed between December 23 and January 8.

Access methods

Private entrance

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Housekeeping fee: CAD 30.00 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a private host, not a professional engaged in trade or business. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards in each accommodation.

Property Registration Number H588461752

Property is also known as

Charming Family Hotel Richmond
Charming Family Richmond
Charming Family Hotel Richmond
Charming Family Hotel Guesthouse
Charming Family Hotel Guesthouse Richmond

Frequently asked questions

How close is Charming Family Hotel to the airport?

Charming Family Hotel is 8.6 mi (19-min drive) away from the Vancouver Intl. Airport (YVR) airport, the closest popular airport to the property.

Does Charming Family Hotel have an airport shuttle?

Airport shuttle services are not available at Charming Family Hotel.

How close is Charming Family Hotel to the beach?

This guesthouse is 10.6 mi (21-min drive) from Kitsilano Beach and 11.3 mi (22-min drive) from English Bay Beach. Don't forget your sunscreen!

Does Charming Family Hotel offer free breakfast?

Charming Family Hotel does not offer free breakfast.

Is there a casino at Charming Family Hotel?

No, there is no casino at this guesthouse, but Great Canadian Casino (7-min drive) and Cascades Casino Delta (9-min drive) are nearby.

What time is check-in at Charming Family Hotel?

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM.

Is there free parking at Charming Family Hotel?

This guesthouse offers free self parking.

Does Charming Family Hotel have a pool?

Charming Family Hotel does not have a pool.

Does Charming Family Hotel have a spa?

There are no spa services available at this guesthouse.

How close is Charming Family Hotel to downtown Richmond?

Charming Family Hotel is 1.6 mi away from Richmond.

Charming Family Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 103 out of 246 reviews
Rating 8 - Good. 54 out of 246 reviews
Rating 6 - Okay. 34 out of 246 reviews
Rating 4 - Poor. 27 out of 246 reviews
Rating 2 - Terrible. 28 out of 246 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

Daniel

Disliked: Staff & service, property conditions & facilities, room comfort
it is a really bad nplace to stay. No AC and opening the window to freshen the room leaves car and truck noise and pollution into your room. Cars and trucks are passing within 10 feet of your bed. It is very noisy
Stayed 1 night in May 2025

6/10 Okay

Antoine

Business traveler
Liked: Cleanliness
Disliked: Amenities
Humm, no ac, no fan, windows open and get hwy traffic. No thanks for seconds.
Stayed 1 night in May 2025

8/10 Good

Mohammad Ali

Liked: Cleanliness
Disliked: Staff & service
Near to the airport- Easy check-in and check-out
Stayed 1 night in May 2025

2/10 Terrible

Avtar

Business traveler
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Rudy

Liked: Property conditions & facilities, room comfort
We were very disappointed with our stay. The shower in our room wasn’t working, and the owner knew about the issue before we arrived but failed to have it fixed. This meant we had to share a bathroom with other guests, even though we specifically booked a room with a private bathroom. It was inconvenient and not what we paid for. Additionally, the room had a teapot and cups, but no tea provided and the only coffee available was very old — making these amenities pointless. Given the amount of money we paid, having to share facilities and endure this level of discomfort was unacceptable. The experience did not match the expectations set by the listing.
Stayed 1 night in May 2025

8/10 Good

Mohammad

Liked: Property conditions & facilities
It was alright. Room didn’t have a good smell and shower wasn’t clean!
Stayed 1 night in May 2025

10/10 Excellent

Xin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Amarjeet

Stayed 1 night in May 2025

4/10 Poor

Daniel

Disliked: Room comfort

Never stay there again!

The check in is to late at 4 pm. I booked for 8 nights and they never changed the bedding or the towels. No kitchen, no tv, no place to have a BBQ. Very interesting why this place is in a hotel register one.
Stayed 8 nights in May 2025

2/10 Terrible

Akhila

Disliked: Cleanliness
It is a home in residential area. Not a hotel
Stayed 1 night in Apr 2025

10/10 Excellent

Ashish

Liked: Cleanliness, staff & service, property conditions & facilities
Nice, clean & quite place.
Stayed 1 night in Apr 2025

10/10 Excellent

Angel

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

4/10 Poor

Richard

Disliked: Staff & service, amenities, property conditions & facilities
Four rooms upstair have to share a bathroom which is no good. There is not even a pantry with a sink or water tap in common area. I regret staying there.
Stayed 3 nights in Apr 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and comfortable. Arrived after
Stayed 1 night in Apr 2025

6/10 Okay

Emelita

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s very old bed and mattress it makes eeek noise even in slight movement. It’s very uncomfortable. I wonder if the owner ever slept on it test the bed. No coffee machine for one cup of coffee. Jar for sugar is dirty and the bathroom is dirty. I don’t think I will stay here again
Stayed 1 night in Apr 2025

10/10 Excellent

Silvia, Kamloops

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The house was beautiful and super clean The host had everything well explained and easy to acces
Stayed 1 night in Mar 2025

10/10 Excellent

Rylee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Angela

Stayed 1 night in Feb 2025

10/10 Excellent

berris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
LY was such a gracious host allowed me to check in with a last minute at 2 am . Her house was very clean and had everything youbwould need to make you feel safe and d at home. Anytime im.in Vancouver i will stay here if shes not over booked
Stayed 1 night in Jan 2025

10/10 Excellent

Ana Gabriela

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Kristi

Liked: Cleanliness, staff & service, property conditions & facilities
Good spot
Stayed 1 night in Dec 2024

6/10 Okay

Abraham

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

4/10 Poor

Reysa

Traveled with group
Disliked: Staff & service, amenities, property conditions & facilities
Bed. Hard mattress, squeak smell old the line can’t breathe sleep uncomfortable.and curtains hard to close. 😌
Stayed 1 night in Dec 2024

10/10 Excellent

Douglas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It worked out fine. We let ourselves in. Had a comfortable stay, and left ourselves. Never saw any staff or owners. We didn’t require any help. Everything went smoothly. We might have missed a tv being in the room a bit. But the wifi worked great for our internet devices. Decor reminded me of my home I grew up in.
Stayed 1 night in Dec 2024

10/10 Excellent

Wen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family setting
Stayed 1 night in Nov 2024