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4.2 out of 5

"The room was great the food was good the rest staff was great but the check in person was not good not very helpful " More

By a verified traveler on Mon 26 Aug 2019

Hotel Description

4-star eco-friendly hotel near Richmond Night Market

On river

Within a 15-minute walk of this Richmond City Centre hotel, you'll find Richmond Night Market and Great Canadian Casino. Richmond Olympic Oval and Richmond Centre Mall are also within 2 miles (3 km).

Business services

A restaurant and a bar/lounge are featured at this hotel. Traveling on business? Take advantage of the 5 conference rooms, 24-hour business center, and valet parking. WiFi in public areas is free.

Soaking tubs, comfy beds

Boasting deep soaking bathtubs, the 188 guestrooms also offer wired Internet and pillowtop beds. LCD TVs come with cable channels, and other amenities include iPod docks and refrigerators.

Traditional Room, 2 Queen Beds, Non Smoking, City View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$148* Per night/room May 14 - May 15

Traditional Room, 1 King Bed, Non Smoking, City View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed, Non Smoking, Mountain View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed, City View, Corner

Bed Count 1 King Bed Maximum Occupancy 2 Max

Club Room, 2 Queen Beds, Non Smoking, City View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Club Room, 1 King Bed, Non Smoking, City View

Bed Count 1 King Bed Maximum Occupancy 2 Max

The Westin Wall Centre, Vancouver Airport ratings based on 13 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for The Westin Wall Centre, Vancouver Airport

Everyone (8) Business (1) Couples (3) Family (1)
4 out of 5

Posted by on Mar 14, 2020

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Comment from Hotel Management

Mar 17, 2020 by Wall Centre Team

Dear Anonymous, Thank you for your kind feedback. We look forward to your next stay.

5 out of 5

Posted by on Feb 16, 2020

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Comment from Hotel Management

Feb 17, 2020 by Kim Arychuk

Thank you for taking the time to rate your stay at the Wall Centre. We are glad to hear you enjoyed your experience and hope to see you again soon!

5 out of 5

Posted by on Jan 3, 2020

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Comment from Hotel Management

Jan 3, 2020 by Kim Arychuk

Thank you for taking the time to rate your stay at the Wall Centre. We are happy to hear that you had a pleasant experience and hope to see you again soon!

5 out of 5

Posted by on Dec 27, 2019

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Comment from Hotel Management

Dec 28, 2019 by Cassandra Glode

Dear Guest, Thank you so much for taking the time to rate your stay at the Wall Centre. We are so glad to hear you enjoyed the hotel! We hope to see you again soon.

5 out of 5

Posted by on Oct 21, 2019

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Comment from Hotel Management

Oct 21, 2019 by Wall Centre Team

Dear Anonymous, Thank you for choosing to stay with us and taking the time to provide your honest feedback. We look forward to serving you again in the future.

3 out of 5
The room was great the food was good the rest staff was great but the check in person was not good not very helpful

Posted by on Aug 26, 2019

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Comment from Hotel Management

Aug 26, 2019 by Wall Centre Team

Hello Anonymous, Thank you for your honest feedback. We are happy to hear that you enjoyed the food and the staff and regret to hear that you did not find the agent who checked you in very helpful. We will continue to work hard to ensure the entire team are consistently providing great service to all our valued guests. We look forward to having the opportunity to serve you again in the near future.

5 out of 5
The food at the hotel restaurant was excellent! It was fresh, locally sourced, tasty and it was presented beautifully! Loved every bite.

Posted by on Jul 2, 2019

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Comment from Hotel Management

Jul 2, 2019 by Suzy Both

We're happy to hear you enjoyed our restaurants delicious food. Thank you for your feedback!

4 out of 5
Very clean and bright. Warm welcome after long trip

Posted by on Jun 8, 2019

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Comment from Hotel Management

Jun 8, 2019 by Kim Arychuk

Thank you very much for taking the time to comment on your most recent stay at the Wall Centre. We are happy to hear that you had a nice stay and we hope to have you stay with us again soon.

5 out of 5

Posted by on Jan 10, 2019

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Comment from Hotel Management

Jan 10, 2019 by Cassandra Glode

Dear Guest, Thank you for your feedback and taking the time to comment on your recent experience at the Wall Centre. It has been a pleasure to have you stay with us and we are glad to read that everything has been to your satisfaction. Greetings from Richmond. Wall Centre Hotels.

3 out of 5

was ok but did not get the view I was promised

Pros: just fair
Cons: keep to your promise of a good room
Location: n/a
just fair that's all I could say ........................,........, ..............,

Posted by , from london on Sep 9, 2016

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Comment from Hotel Management

Sep 23, 2016 by Guest Relations Manager

Dear abdul, thank you for connecting with us and taking the time to comment on your latest stay experience at the Wall Centre. We truly appreciate your feedback and will ensure to make any adjustments as necessary in order to create an even more comfortable stay experience for our loyal guests, such as yourself, moving forward. We hope to welcome you again in the near future. Warm regards. Your Wall Centre Team.

About the The Westin Wall Centre, Vancouver Airport

Location 3099 Corvette Way, Richmond, BC V6X4K3

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. You'll find a 24-hour business center on site. WiFi and wired Internet are free in public spaces. Event space at this hotel measures 8029 square feet (746 square meters) and includes conference space. The eco-friendly The Westin Wall Centre, Vancouver Airport also features multilingual staff, concierge services, and complimentary newspapers in the lobby. Parking is available for a fee. This 4-star Richmond hotel is smoke free.

  • 1 building
  • 188 guestrooms or units
  • 14 levels
  • 8029 sq ft of conference space
  • 746 sq m of conference space
  • Built in 2009
  • Dining venue
  • Bar or lounge
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Wired Internet access (surcharge)

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

The Westin Wall Centre, Vancouver Airport offers 188 air-conditioned accommodations with iPod docking stations and laptop-compatible safes. Pillowtop beds feature premium bedding. 37-inch LCD televisions come with premium cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, complimentary toiletries, and hair dryers. In-room wired Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

  • Pillowtop beds
  • Deep soaking tub
  • IPod dock
  • HD television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Separate shower and tub
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6:30 AM to 11:00 AM.

The Apron - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Nearby Activities

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Rock climbing nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Casino nearby
  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 19

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 30.
  • Free cribs (infant beds)!

Pet Policy

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Maximum 1 per room
  • Food and water bowls are available

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available through room service. Each guestroom is kept vacant for a minimum of 48 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott). This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global) and Ecolab (3rd party expert - Global).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Credit card pre-authorization
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Pets allowed (no fees)
  • Contactless food service / room service is available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available through room service
  • Gap period enforced between guest stays - 48 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: CAD 16 per person (approximately)
  • Fee for in-room wired Internet: CAD 9.95 per day (rates may vary)
  • Self parking fee: CAD 26.68 per night (in/out privileges)
  • Valet parking fee: CAD 34.29 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Westin Wall
  • Westin Wall Centre Vancouver Airport
  • Westin Wall Hotel
  • Westin Wall Hotel Vancouver Centre Airport
  • Westin Wall Centre Vancouver Airport Hotel Richmond
  • Westin Wall Centre Vancouver Airport Hotel
  • The Westin Wall Centre, Vancouver Airport Hotel
  • The Westin Wall Centre, Vancouver Airport Richmond
  • The Westin Wall Centre, Vancouver Airport Hotel Richmond

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.