Skip to main content
Beginning of main content

Enter dates to see availability

"Place was very clean. The beds were like sleeping on a cloud. Lets not forget the shampoo and conditioner that is absolutely amazing (upset you cant p ... " More

By a verified traveler on Sun 09 Feb 2020

Hotel Description

3.5-star hotel near Children's Museum of Richmond

Near the airport

You'll find Children's Museum of Richmond and Carytown within 3 miles (5 km) of this Richmond hotel. Science Museum of Virginia and Virginia Museum of Fine Arts are also within 3 miles (5 km).

Free perks

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the fitness center and free perks like self-serve breakfast and free self parking.

Free Internet, refrigerators

Featuring conveniences like refrigerators and microwaves, the 142 guestrooms offer free WiFi and free wired Internet, as well as TVs with cable channels. Other amenities include coffee/tea makers, free local calls, and hair dryers.

Executive Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max
$101* Per night/room Mar 1 - Mar 2

Standard Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Holiday Inn Express Richmond - Midtown ratings based on 34 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Holiday Inn Express Richmond - Midtown

Everyone (5) Family (6)
5 out of 5
Place was very clean. The beds were like sleeping on a cloud. Lets not forget the shampoo and conditioner that is absolutely amazing (upset you cant purchase it anywhere)

Posted by on Feb 9, 2020

Was this review helpful to you?
4 out of 5
cleanness and convenience are what I like. The condition of the elevator is what I don't like the most. It's scary, likely breaking at any moment.

Posted by on Jan 24, 2020

Was this review helpful to you?
4 out of 5
Very personable and helpful staff. Clean room. Elevator “beat all to hell” and hallway had heavy bleach smell.

Posted by on Dec 15, 2019

Was this review helpful to you?
2 out of 5
Property was under construction. Check-in, and rooms were average and expected. Woke up to noises of construction workers and power tools. Disappointing this was not brought to attention before booking. Wouldn't have booked. Would not recommend staying until construction is completed.

Posted by on Sep 15, 2019

Was this review helpful to you?
2 out of 5
Hotel is under construction and not stated on website. Pool was closed which was one reason for booking room due to extreme heat this week. Do not look at pic and think this is what the builing looks like now!!!!

Posted by on Jul 21, 2019

Was this review helpful to you?
2 out of 5
Property under construction but no prior notification given of this. Requested non-smoking room, but the room reeked of cigarette smoke. Were moved to another room, and tv didn’t work. Moved to third room, and there was no phone.

Posted by on Mar 24, 2019

Was this review helpful to you?
4 out of 5

Posted by on Dec 30, 2018

Was this review helpful to you?
1 out of 5

Read reviews before you stay here!

Pros: The staff was polite, soft spoken, and friendly.
Cons: If I thought I could have gotten my money back for my reservation after being there five minutes, I would have left.
This might have been the most miserable experience I've ever had at a hotel. First, I had intended to check in at the earliest (3:00) time possible, because I was in town to take a big certification exam the next day and wanted to study. My room wasn't available until almost 5:00, so I was just wandering around for two hours waiting to get in. Then my key didn't work. The front desk guy had to take me up to my room with a master key and let me in, and said that he'd have to reset the system for my keys to work. There were two other guests complaining about the same thing while I was in the lobby, and my keys never did work, even the next morning. When asked what time breakfast was, they said they didn't have breakfast. AT ALL. Not only had I paid for a room that said it included hot breakfast, the site also stated that they had a restaurant. Big nope. The hotel was in disrepair. The elevator shook alarmingly and groaned as it crept up or down, and the trim was peeling off the inside. The wallpaper was bubbling off of the walls in the room, the carpet made my socks dirty (never took them off), there was mildew in the tub, dead bugs and dirt in the floor behind the toilet, the toilet paper was just on the shelf below the sink because the dispenser was broken, and even a half-dried-up pee puddle behind the seat on the toilet. The air conditioner rattled and screeched every time it kicked on every couple hours and kept waking me up. There's more but I'm out of space

Posted by , from Virginia on Jan 2, 2018

Was this review helpful to you?
4 out of 5

Very nice hotel for the money

Nice clean rooms and lobby at a reasonable price. Convenient to highways and short drive to downtown. Very good value.

Posted by on Dec 14, 2015

Was this review helpful to you?
Comment from Hotel Management

Dec 18, 2015 by Sarah Holliday

We are delighted to hear that you enjoyed your stay at Holiday Inn Richmond - I-64 West End! Thank you for your comments on our convenient location, clean rooms and great value. We hope we have won your loyalty.

3 out of 5

Weekend trip

Pros: Extra supplies in the bathroom, microwave, fridge in the room, overall nice hotel
Cons: Communication between the front desk staff and maintenance and housekeeping needs improvement
Location: Did not see much to do nearby. The hotel seemed a little off the beaten path but not in a bad way. It was not far from the festival we attended.
The hotel was nice enough. The issue we had was with hotel staff banging on our door at 9:30 both mornings while we tried to sleep in from late nights. On Sunday morning, someone from maintenance banged on our door only to find out they were at the wrong room. On Monday morning; housekeeping banged on our door and then used the room key to get in when my husband couldn't get to the door fast enough! Check out wasn't until noon so I would think the front desk would provide housekeeping with a list of rooms that the guest had not checked out yet?!? Other than that, the hotel was nice and the front desk staff was nice, even when we checked in around midnight on Saturday. The room had plenty of extra towels and wash cloths in the bathroom so we did not require room service for our 2 night stay. There was a restaurant/bar in the lobby and the dining area was set up for the morning breakfast buffet, which we missed both mornings. We did not see much in the way of restaurants nearby; other than a CookOut that was open late.

Posted by , from Greensboro NC on Aug 14, 2015

Was this review helpful to you?
Comment from Hotel Management

Sep 11, 2015 by Sarah Holliday

Thank you for being our guest and for providing us with feedback on your experience. By letting us know what you liked about your stay and how we can improve you are helping us to ensure a superior experience for you and other guests in the future. We look forward to exceeding your expectations on your next stay.

About the Holiday Inn Express Richmond - Midtown

Location 2000 Staples Mill Rd, Richmond, VA 23230

Property Features

Holiday Inn Express Richmond - Midtown offers its guests an outdoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite 24-hour business center. The business-friendly Holiday Inn Express Richmond - Midtown also features multilingual staff, complimentary newspapers in the lobby, and laundry facilities. Self parking is free. This 3.5-star Richmond hotel is smoke free.

  • 1 building
  • 142 guestrooms or units
  • 8 levels
  • Breakfast available (free)
  • Dining venue
  • Bar or lounge
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Airport: Richmond, VA (RIC-Richmond Intl.) (23 km / 14.3 mi)
  • Train station: Richmond Staples Mill Road Station (4.2 km / 2.6 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Holiday Inn Express Richmond - Midtown offers 142 air-conditioned accommodations with safes and coffee/tea makers. Premium cable television is provided. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served free self-serve breakfast on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 10:00 AM.

Holiday Inn Express Richmond - Midtown has a restaurant on site.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 11:30 PM
  • Minimum check-in age is: 21

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Noise-free guestrooms cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Noise-free guestrooms cannot be guaranteed.

  • Only service animals are allowed
  • Noise-free rooms not guaranteed
  • Debit cards not accepted
  • No rollaway/extra beds available

Hotel Names

  • Holiday Inn I 64 West End
  • Holiday Inn I 64 West End Hotel
  • Holiday Inn I 64 West End Hotel Richmond
  • Holiday Inn I 64 West End Richmond
  • Holiday Inn West End
  • West End Holiday Inn
  • Express Richmond Midtown
  • Holiday Inn I 64 West End
  • Holiday Inn Express Richmond - Midtown Hotel
  • Holiday Inn Express Richmond - Midtown Richmond
  • Holiday Inn Express Richmond - Midtown Hotel Richmond

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Guests may experience noise disturbance due to nearby construction work.
  • Alcohol isn't served at Holiday Inn Express Richmond - Midtown.
url importing https://www.travelocity.com/Richmond-Hotels-Holiday-Inn-Express-Richmond---Midtown.h24653-p2.Hotel-Reviews?rm1=a2&