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4.7 out of 5

"Very nice room, the fridge had been sanitized and sealed, and the big waterfall shower was fantastic. Good location that’s convenient to Old Pasadena ... " More

By a verified traveler on Mon 06 Jul 2020

Hotel Description

4-star hotel near Pasadena Convention Center

In historical district

You'll be within half a mile (1 km) of Pasadena Convention Center and 2 miles (3 km) of Norton Simon Museum with a stay at this Pasadena hotel. California Institute of Technology and Rose Bowl Stadium are also within 3 miles (5 km).

Business services

This hotel features a restaurant, an outdoor pool, and a poolside bar. Traveling on business? Take advantage of the business center, free WiFi in public areas, and valet parking. You'll appreciate the 24-hour fitness center, bar/lounge, and laundry facilities.

Comfy beds, WiFi

The 350 guestrooms feature comforts like pillowtop beds and premium bedding, while refrigerators and coffee/tea makers offer the conveniences of home. Other amenities include 24-hour room service, WiFi, and TVs with cable channels.

Classic Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
$140* Per night/room Jul 10 - Jul 11

Executive Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

The Westin Pasadena ratings based on 12 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for The Westin Pasadena

Everyone (7) Couples (1) Family (6)
5 out of 5
Very nice room, the fridge had been sanitized and sealed, and the big waterfall shower was fantastic. Good location that’s convenient to Old Pasadena and Paseo Colorado.

Posted by , from Menlo Park on Jul 6, 2020

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Comment from Hotel Management

Jul 6, 2020 by Siamak

Thank you for staying with us and your feedback.

5 out of 5
Reasonable Price for location and hotel brand... courteous front desk people. Bellman kind... ampul parking

Posted by on Mar 12, 2020

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Comment from Hotel Management

Mar 12, 2020 by Siamak Nassirpour

Thank you for staying with us and your feedback.

3 out of 5
Rooms are nice and spacious, Good location. Thanks

Posted by on Sep 4, 2019

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Comment from Hotel Management

Sep 5, 2019 by Westin

Thank you so much for taking the time to provide your honest feedback. We appreciate your continued loyalty to Marriott Hotels and we hope that you will allow us to serve you whenever your travels bring you back to Pasadena. Thank you.

5 out of 5
Great in every way. Good location good facilities nice food and all around happy times

Posted by on Aug 23, 2019

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5 out of 5
Had a wonderful stay and loved the time spent there! Great team of staff in every aspect of the hotel. Beautiful grounds. Room was very nice, comfortable and clean. Close to shopping, sites, restaurants and airport.

Posted by on Aug 13, 2019

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4 out of 5

Posted by on May 6, 2019

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Comment from Hotel Management

May 14, 2019 by Siamak

Thank you for staying with us and your feedback.

5 out of 5
Really comfortable bed, very pleasant staff, central location near Paseo Colorado.

Posted by on Apr 21, 2019

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Comment from Hotel Management

May 28, 2019 by Siamak

Thank you for staying with us and your feedback.

5 out of 5
The hotel lobby was beautiful, the room was clean and updated, helpful and friendly staff.

Posted by on Mar 26, 2019

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Comment from Hotel Management

May 14, 2019 by Siamak

Thank you for staying with us and your feedback.

5 out of 5

Good location

Parking has complicated fees . Plenty of families with small children.

Posted by , from bakersfield on Dec 28, 2017

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5 out of 5

excellent overall

Pros: facilities top notch
nice hotel, excellent attentive staff, would stay there again

Posted by , from Palm Springs ca on Dec 28, 2017

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Property Features

The Westin Pasadena offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. Business amenities include a business center and limo/town car service. A terrace, tour/ticket assistance, and multilingual staff are also featured at the business-friendly The Westin Pasadena. For a fee, parking is available. This 4-star Pasadena hotel is smoke free.

  • 350 guestrooms or units
  • 12 levels
  • Dining venue
  • Bar by the pool
  • Bar or lounge
  • Coffee shop
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Los Angeles Intl. Airport (LAX) (50 km / 31.1 mi)
  • Metro station: Memorial Park Station (0.9 km / 0.6 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

The Westin Pasadena offers 350 accommodations with safes and complimentary newspapers. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. Televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Pasadena hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding. Renovation of all guestrooms was completed in May 2017.

  • Pillowtop beds
  • In-room dining (24 hours)
  • Television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Pillow options
  • Shower and tub combination
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to 11 AM.

Ventanas - This restaurant specializes in Californian cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

The Living Room Lobby - Onsite bar.

The Store - This café serves light fare only.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking.

Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 50 per accommodation, per night
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Minimum Spring Break check-in age is 21 years old. Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Contactless check-out is available.Individually-wrapped food options are available for breakfast and dinner.Each guestroom is kept vacant for a minimum of 48 hours between bookings.The property affirms that it follows sanitization practices of Global Cleanliness Council (Marriott) guidelines.Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Minimum Spring Break check-in age is 21 years old. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Contactless check-out is available.Individually-wrapped food options are available for breakfast and dinner.Each guestroom is kept vacant for a minimum of 48 hours between bookings.The property affirms that it follows sanitization practices of Global Cleanliness Council (Marriott) guidelines.

  • One child stays free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Property does not follow sanitization practices of any association
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Global Cleanliness Council (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for dinner
  • Gap period enforced between guest stays 48 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 16 and USD 20 per person (approximately)
  • Fee for in-room wireless Internet: USD 11.95 per night (rates may vary)
  • Fee for in-room wired Internet: USD 11.95 per night (rates may vary)
  • Self parking fee: USD 15 per night
  • Valet parking fee: USD 21 per night (in/out privileges)
  • Pet fee: USD 50 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Pasadena Westin
  • Westin Hotel Pasadena
  • Westin Pasadena
  • Westin Pasadena Hotel
  • The Westin Pasadena Hotel Pasadena
  • The Westin Pasadena Hotel
  • The Westin Pasadena Pasadena
  • The Westin Pasadena Hotel Pasadena

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.