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4.1 out of 5

"Parking has complicated fees . Plenty of families with small children. " More

By a verified traveler on Thu 28 Dec 2017

Hotel Description

4-star hotel near Pasadena Convention Center

In historical district

With a stay at this well-placed hotel, you'll be half a mile (1 km) from Pasadena Convention Center and within 2 miles (3 km) of Norton Simon Museum. California Institute of Technology and Rose Bowl Stadium are also within 3 miles (5 km).

Business services

This hotel features a restaurant, an outdoor pool, and a poolside bar. Traveling on business? Take advantage of the business center, express check-out, and valet parking. You'll appreciate the 24-hour fitness center, bar/lounge, and coffee shop.

Comfy beds, WiFi

The 350 guestrooms feature comforts like pillowtop beds and premium bedding, while refrigerators and coffee/tea makers offer the conveniences of home. TVs come with cable channels, and other amenities include WiFi and 24-hour room service.

Classic Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
$159 per night

Executive Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

The Westin Pasadena ratings based on 29 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Westin Pasadena

Everyone (11) Family (2)
4 out of 5

Posted by on May 6, 2019

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Comment from Hotel Management

May 14, 2019 by Siamak

Thank you for staying with us and your feedback.

5 out of 5
Really comfortable bed, very pleasant staff, central location near Paseo Colorado.

Posted by on Apr 21, 2019

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Comment from Hotel Management

May 28, 2019 by Siamak

Thank you for staying with us and your feedback.

5 out of 5
The hotel lobby was beautiful, the room was clean and updated, helpful and friendly staff.

Posted by on Mar 26, 2019

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Comment from Hotel Management

May 14, 2019 by Siamak

Thank you for staying with us and your feedback.

5 out of 5

Good location

Parking has complicated fees . Plenty of families with small children.

Posted by , from bakersfield on Dec 28, 2017

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5 out of 5

excellent overall

Pros: facilities top notch
nice hotel, excellent attentive staff, would stay there again

Posted by , from Palm Springs ca on Dec 28, 2017

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5 out of 5

it was nice experience

it was nice experience, hotel has the shuttle if needed for Pasadena downtown free service and they can get to their and Pick you up

Posted by on Dec 27, 2017

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5 out of 5

Beautiful hotel close to Pasadena Convention Ctr

Pros: Excellent customer service, easy check in (no line), ample self-parking at a decent rate, very clean, modern looking, comfortable room.
Cons: Water pressure in the shower could be improved.
This is a wonderful property within walking distance of the Pasadena Convention Center (they offer a shuttle as well - limited radius but a nice option). Wonderful room with comfortable bed...love the bed! Easy check in and check out, ample self-parking in the garage for only $10. Will definitely try to stay here again for a repeat trip to Pasadena.

Posted by on Aug 14, 2017

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4 out of 5

Everything as advertised

Did not know hotel was under renovation. The was some noice in the morning but we were checking out early so it was not a problem. We asked for 2 beds and were provided, but room was small and difficult to get to closets and to use coffee pot. Experience would be improved if pool was indoor so it can be used in cool season; free breakfast; free parking.

Posted by on Feb 25, 2017

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2 out of 5

Nice place, terrible check in

Pros: Good location, clean
Cons: Check in
Location: Close to Old town Pasadena
Check in, very bad, room not ready, when we came back, they had given our room to someone else after holding it for us.

Posted by on Feb 1, 2016

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4 out of 5
Nice hotel, friendly personal, clean. Good breakfast.

Posted by on Jan 6, 2016

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Property Features

The Westin Pasadena offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have WiFi for a fee. A business center and limo/town car service are available. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly The Westin Pasadena. Parking is available for a fee. This 4-star Pasadena hotel is smoke free.

  • 350 guestrooms or units
  • 12 levels
  • Dining venue
  • Bar by the pool
  • Bar or lounge
  • Coffee shop
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Concierge
  • Wedding services available
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Refrigerator

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Los Angeles, CA (LAX-Los Angeles Intl.) (45.1 km / 28 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

The Westin Pasadena offers 350 air-conditioned accommodations with safes and complimentary newspapers. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. Televisions come with premium cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Pasadena hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding. Renovation of all guestrooms was completed in May 2017.

  • Pillowtop beds
  • In-room dining (24 hours)
  • Television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Pillow options
  • Shower and tub combination
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to 11 AM.

Ventanas - This restaurant specializes in Californian cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

The Living Room Lobby - Onsite bar.

The Store - This café serves light fare only.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 2 AM

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Cribs (infant beds) are not available.

Pets

  • Pets are welcome and stay free
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Minimum Spring Break check-in age is 21 years old. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Minimum Spring Break check-in age is 21 years old.

  • Only service animals are allowed
  • No cribs (infant beds) available
  • Pets allowed (no fees)

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 16 and USD 20 per person (approximately)
  • Fee for in-room wireless Internet: USD 11.95 per night (rates may vary)
  • Fee for in-room wired Internet: USD 11.95 per night (rates may vary)
  • Fee for wireless Internet in public areas: USD 11.95 per day (rates may vary)
  • Self parking fee: USD 14.00 per night
  • Valet parking fee: USD 19.00 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Pasadena Westin
  • Westin Hotel Pasadena
  • Westin Pasadena
  • Westin Pasadena Hotel
  • The Westin Pasadena Hotel Pasadena

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.