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"Super nice reception and clean and safe property " More

By a verified traveler on Mon 11 Dec 2023

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Hotel Description

Motel near Pasadena Convention Center in Pasadena

In shopping district

Stay at this Pasadena motel and you'll be within half a mile (1 km) of Pasadena Convention Center and 2 miles (3 km) of California Institute of Technology. Also, Rose Bowl Stadium is within 3 miles (5 km) and California State University-Los Angeles is within 6 miles (10 km).

Free perks

A restaurant and an outdoor pool are featured at this motel. Business travelers can take advantage of the 24-hour business center. Guests will appreciate freebies like continental breakfast and free self parking.

Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max
$99* Per night/room Apr 22 - Apr 23

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

GreenTree Pasadena Inn ratings based on 14 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for GreenTree Pasadena Inn

Everyone (5) Couples (1) Family (4)
5 out of 5
Super nice reception and clean and safe property

Posted by on Dec 11, 2023

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Comment from Hotel Management

Jan 12, 2024 by GREENTREE INN

Thank you so much for taking the time to share your feedback with us! We're glad that you had enjoyed your stay with us.

5 out of 5

Posted by on Oct 22, 2023

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5 out of 5
Staff very nice. Good location.

Posted by , from Tulsa on May 29, 2023

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Comment from Hotel Management

Jul 6, 2023 by Supervisor

Thank you for choosing to stay with us, we're glad to hear that everything went well. We appreciate your feedback!

4 out of 5

Posted by on Nov 11, 2022

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Comment from Hotel Management

Apr 11, 2023 by GREENTREE INN

Please know that we value you as our guest and appreciate your business. We hope to see you again at our brand when your travel plans require a night's lodging.

2 out of 5
Not anything like the pics!! Tiny, cold swimming pool in the middle of a parking lot. Rooms dark and gloomy. Stains on window treatments, tiles, bathtub and floor. Manager switched us to much larger room due to no hairdryer mounted on first room, but still dingy. Bed and pillows were comfy. Good location.

Posted by , from RENO on Apr 26, 2022

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3 out of 5
We have stayed at the property in South Pasadena often and are always pleased. They were full, so we went to the Green Tree in Pasadena Inn. All was great as specified before, but there were three issues of importance. First, it actually took about 5 minutes to get the hot water in the shower going. I wondered if the tank was broken. I took a luke warm shower, as I got tired of waiting, and thought it was the best I was going to get. By the end of the shower, it was hot. The most major issue was the AC/Heater pad. We turned the heat on, and it never came on. We reset the pad, it showed locked in, and never came on. We got it to act like it was going to get warm, and we would check to see what was wrong, and it was off. We are familiar with this pad, and all three of us spent the night getting up to fix it, not knowing we had all tried it several times. We honestly had goose bumps. What made this more difficult, was the thin blanket over a sheet. We thought the maids forgot to put our blankets on. I was so cold, I was going to grab a towel to add to the covers, but we used the three we had. All was so clean, but this was one miserable night. I can't imagine this not being an issue with everyone who stays in our room, or the blanket thinness in all of them. It truly felt close to two sheets. If other showers take as long as ours did, the amount of wasted water is close to the amount being used. Very pretty place, but it was a miserable night.

Posted by , from MCKINNEY on Jan 29, 2022

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4 out of 5
I didn’t realize there was an extra $100 deposit until I checked in.

Posted by on Nov 11, 2021

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5 out of 5
Close to sights. Friendly people.

Posted by , from Greenwell Springs on Sep 7, 2021

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Comment from Hotel Management

Sep 30, 2021 by Management

Hello Donna, thank you for staying with us!

3 out of 5
Basic 2 star motel. Room was sparsely stocked (1 towel, soap/shampoo in pump bottles). Air conditioner was off when I first entered the room. Breakfast consisted of cold bagels unable to toast, bananas or apples, and worst of all, no hot coffee available at the counter. Fortunately for me i was at the motel for less than 10 hours only to spend the night on business.

Posted by on Aug 7, 2021

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Comment from Hotel Management

Aug 8, 2021 by Management

Hello, please accept our sincerest apologies that your experience was less than satisfactory. Please know that we value you as our guest and appreciate your business. Thank you for bringing this to our attention and we hope to see you again at our brand when your travel plans require a night's lodging.

2 out of 5
Price for me was $99 from Travelocity but you could get it cheaper by booking direct through the hotel website (figured that out afterward) Pros: The Staff is excellent at the front desk for check in and check...they do a great job Cons: (no particular order) 1. No soap in room (had to call down for that) and shower wash cloth hanger not in shower (Staff brought it up when I called-which was great) 2. Shower head does not swivel and water pressure in shower is unable to be lowered 3. TV- blue vertical line running down TV indicating it's broken since it's older 4. Breakfast....THE worst I've ever had - frozen burrito from pack of 20 from store and an apple which was bigger than the burrito even. P.S. burrito dries out in the microwave when heated up 5. Noise - you'll have plenty of street noise/lot noise and walkway noise permeating your zzzz attempts 6. Might see a drug deal going down in the parking area like I did when I arrived; but since I'm from the hood; no biggie for me (they plan on charging for parking so that should dissipate soon) All in all, an alright budget place to stay in Pasadena during a pandemic

Posted by on Feb 25, 2021

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Comment from Hotel Management

Feb 25, 2021 by GreenTree Inn Management

Thank you for your time and feedback. We are sorry to hear of your bad experience. We hope you give us another chance to host you.

About the GreenTree Pasadena Inn

Location 400 S Arroyo Pkwy, Pasadena, CA 91105

Property Features

There's a restaurant on site. Free breakfast is available daily. There's an onsite 24-hour business center. An outdoor pool, tour/ticket assistance, and a vending machine are also featured at the business-friendly GreenTree Pasadena Inn. Self parking is free. This Pasadena motel is smoke free.

  • 69 guestrooms or units
  • 3 levels
  • Built in 1950
  • Continental breakfast (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Television in lobby
  • Elevator
  • No smoking on site
  • Dining venue

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Wireless internet access , Internet access (complimentary)

Available in some public areas: Free WiFi , Internet access - wireless

Parking

Free self parking

Transport

  • Train station: Pasadena Station (1 km / 0.6 mi)
  • Metro station: Del Mar Station (0.4 km / 0.3 mi)
  • Parking: Free self parking

Room Amenities

GreenTree Pasadena Inn offers 69 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Guests can make use of the in-room refrigerators and microwaves. Rooms have partially open bathrooms. Bathrooms include showers and hair dryers. Televisions come with premium cable channels. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

  • Bathrooms are partially open
  • Television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower
  • Housekeeping (on request)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Exterior corridor access
  • Air conditioning
  • Wheelchair accessible

Food & Drink

Guests are served free continental breakfast daily from 6:30 AM to 9:30 AM.

Galanga Take Two - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.

Nearby Activities

Recreational amenities at the motel include an outdoor pool.

  • Health or beauty spa nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

An adult age 18 or older must assume all liability for the booking. Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 12.2 per accommodation, per night

The resort fee includes:

  • Beach towels
  • Faxes
  • Housekeeping
  • In-room coffee
  • Internet access
  • Newspaper
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Inn Pasadena
  • Pasadena Inn
  • Pasadena Best Western
  • Best Western Pasadena Hotel Pasadena
  • GreenTree Pasadena Inn Motel
  • GreenTree Pasadena Inn Pasadena
  • GreenTree Pasadena Inn Motel Pasadena
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.