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4.0 out of 5

"Cons: place clean service it was good. Pros: no parking on site no shampoo on bathroom " More

By a verified traveler on Sun 21 Mar 2021

Hotel Description

Hotel near Club Cal-Neva Casino in Reno

Downtown Reno stay

A stay at this Downtown Reno hotel places you steps from Club Cal-Neva Casino and within a 5-minute walk of National Bowling Stadium. Reno Arch and Reno Events Center are also within half a mile (1 km).

Round-the-clock service

Free self parking is available and the hotel's multilingual staff can provide around-the-clock assistance. WiFi in public areas is free. Luggage storage is also provided.

Free WiFi, LED TVs

In addition to LED TVs with cable channels, the 390 guestrooms offer free WiFi and coffee/tea makers. Other amenities include Netflix, free local calls, and free bottled water. Change of towels is available on request.

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max
$69* Per night/room May 10 - May 11

Standard Room, 2 Double Beds, Accessible

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Superior Suite, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Standard Double Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Superior Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Suite, 1 King Bed with Sofa bed (Chairman)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Reno Suites ratings based on 1 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 2.0 out of 5.0

Guest reviews for Reno Suites

Family (1)
4 out of 5
Cons: place clean service it was good. Pros: no parking on site no shampoo on bathroom

Posted by on Mar 21, 2021

Was this review helpful to you?
Comment from Hotel Management

Mar 21, 2021 by Katie

We are glad you enjoyed your stay. I'm sorry you did not have any shampoo in your room. Extra Amenities are always available at the front desk or from housekeeping if you are ever in need of anything. Until construction is complete we only have Valet parking on property in addition to the adjacent complimentary self-parking at the Cal-Neva parking stadium. Thank you for staying with us and we hope to see you again soon.

Property Features

Reno Suites offers its guests multilingual staff and an elevator. Public spaces have free WiFi. Self parking is free. This Reno hotel is smoke free.

  • 1 building
  • 390 guestrooms or units
  • 26 levels
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free valet parking , Free parking nearby

Transport

  • Train station: Reno Station (0.3 km / 0.2 mi)
  • Parking: Free self parking; valet parking available for a surcharge

Room Amenities

Reno Suites offers 390 air-conditioned accommodations with safes and complimentary bottled water. 30-inch LED televisions come with cable channels and Netflix. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

  • LED television
  • Cable channels
  • Netflix
  • Coffee maker
  • Hypo-allergenic bedding
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Air conditioning
  • Ensuite bathroom
  • Wardrobe or closet
  • Change of towels (on request)
  • Change of bedsheets (on request)

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Wheelchair-accessible path to elevator
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Guests will receive an email 72 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.

Guests will receive an email 72 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Long-term renters welcome

Safety features at this property include a smoke detector

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. Long-term renters welcome. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Personal protective equipment, including masks and gloves, will be available to guests. Staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Long-term renters welcome
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Food service not has not been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Guests will receive an email with special check-in instructions
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 25.00 per accommodation, per day
  • Tourism fee: USD 2 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 5.00 per day (in/out privileges)
  • Early check-in fee: USD 25 (subject to availability)
  • Late check-out fee: USD 25 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Reno Suites Reno
  • Reno Suites Hotel
  • Reno Suites Hotel Reno

You should know

  • Alcohol isn't served at Reno Suites.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.