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"I really liked the location. It was easy to get to and close to everything we wanted to see/go to. " More

By a verified traveler on Sun 27 Aug 2023

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Hotel Description

Hotel near Club Cal-Neva Casino in Reno

Downtown Reno stay

A stay at this Downtown Reno hotel places you steps from Club Cal-Neva Casino and within a 5-minute walk of National Bowling Stadium. Reno Arch and Reno Events Center are also within half a mile (1 km).

Round-the-clock service

Free WiFi in public areas, a snack bar/deli, and luggage storage are available at this hotel. Multilingual staff at the 24-hour front desk can provide around-the-clock assistance.

Standard Double Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$64* Per night/room Oct 1 - Oct 2

Standard Room, 2 Double Beds, Accessible

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Superior Suite, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Superior Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Suite, 1 King Bed with Sofa bed (Chairman)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Reno Suites ratings based on 35 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Reno Suites

Everyone (22) Couples (6) Family (6)
4 out of 5

Posted by on Aug 31, 2023

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Comment from Hotel Management

Sep 20, 2023 by Front Desk Staff

Stephanie, thank you for staying with us. We appreciate your feedback!

4 out of 5
I really liked the location. It was easy to get to and close to everything we wanted to see/go to.

Posted by on Aug 27, 2023

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Comment from Hotel Management

Aug 28, 2023 by Bob Daugherty, General Manager

Sheri,Thank you for your feedback. We are happy you enjoyed your stay with us.

5 out of 5

Posted by , from Berkeley on Aug 8, 2023

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5 out of 5
Fast checkin. Parking was easy and efficient. The room had great views. Fast elevators.

Posted by on Aug 8, 2023

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Comment from Hotel Management

Aug 8, 2023 by Bob Daugherty, General Manager

Darrell,Thank you for your feedback. We are happy you enjoyed your stay with us.

5 out of 5
Parking garage is a little dirty and inconvenient but motel is great. Security guard in lobby helps guests feel safe. They sent a text message asking usbto text them with questions or concerns.

Posted by on Aug 7, 2023

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Comment from Hotel Management

Aug 7, 2023 by Bob Daugherty, General Manager

Darrell,Thank you for your feedback and your kind words for security. We are happy you enjoyed your stay with us.

5 out of 5
We were hesitant about staying there after seeing the surrounding area, but would give it 4 stars. It was conveniently located to all other casinos/ hotels. We were there for Hot August a nights, and felt safe walking back to the hotel after dark. It is also patrolled by the police very well. Only suggestion is to maybe update the carpeting, put in a mini market for essentials. Staff was friendly too.

Posted by on Aug 6, 2023

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5 out of 5

Posted by , from Doha on Aug 1, 2023

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Comment from Hotel Management

Sep 1, 2023 by Katie

Thank you for staying with us and we appreciate your rating!

4 out of 5
Move

Posted by on Jul 16, 2023

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Comment from Hotel Management

Jul 16, 2023 by Katie

Thank you for staying with us and we appreciate your feedback.

4 out of 5

Posted by on Jul 16, 2023

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Comment from Hotel Management

Aug 5, 2023 by Front Desk Staff

Sandra, thank you for staying with us. We appreciate your feedback!

5 out of 5
Check in went well. Staff was very helpful.

Posted by , from DELEVAN on Jun 24, 2023

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Comment from Hotel Management

Jun 24, 2023 by Front Desk Staff

Julie, thank you for staying with us. We appreciate your feedback!

Renovations + Closures

The property will be renovating from December 31 2022 to December 31 2023 (completion date subject to change). The following areas are affected:

  • Dining venue(s)
  • Elevator
  • Exterior
  • Front desk
  • Guestrooms
  • Hallway
  • Lobby

During renovations, the hotel will make every effort to minimize noise and disturbance.

Property Features

There's a snack bar/deli on site. Public spaces have free WiFi. Reno Suites also features multilingual staff and an elevator. This Reno hotel is smoke free.

  • 1 building
  • 390 guestrooms or units
  • 26 levels
  • Deli
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free parking nearby

Transport

  • Train station: Reno Station (0.2 km / 0.2 mi)

Room Amenities

Reno Suites offers 390 air-conditioned accommodations with safes and coffee/tea makers. 30-inch LED televisions come with cable channels and Netflix. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

  • LED television
  • Cable channels
  • Netflix
  • Coffee maker
  • Hypo-allergenic bedding
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Air conditioning
  • Ensuite bathroom
  • Wardrobe or closet
  • Change of towels (on request)
  • Change of bedsheets (on request)

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • In-room accessibility (in select rooms)
  • Wheelchair-accessible path to elevator
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at 3:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Guests will receive an email 72 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.

Guests will receive an email 72 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Long-term renters welcome

Safety features at this property include a smoke detector

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. Long-term renters welcome. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Long-term renters welcome
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Food service not has not been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Guests will receive an email with special check-in instructions
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Parking height restrictions apply

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 25.00 per accommodation, per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 25 (subject to availability)
  • Late check-out fee: USD 25 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Reno Suites Reno
  • Reno Suites Hotel
  • Reno Suites Hotel Reno

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Alcohol isn't served at Reno Suites.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.