"Nice, but the property and the area around it all seem to be under renovations " More
Downtown Reno stay
A stay at this Downtown Reno hotel places you steps from Club Cal-Neva Casino and within a 5-minute walk of National Bowling Stadium. Reno Arch and Reno Events Center are also within half a mile (1 km).
Round-the-clock service
This hotel doesn't skimp on freebies - guests receive free WiFi and free self parking. A snack bar/deli, luggage storage, and laundry facilities are also on offer.
Jul 4, 2022 by Bob Daugherty, General Manager
Tammy, We are happy you enjoyed your stay. The property is indeed undergoing major renovations. This will allow us to offer a vastly improved product in the future.
Apr 29, 2022 by Katie
Thank you for staying with us and we appreciate your feedback. We have several great restaurants near us as well as locally owned restaurants in the river walk district. I'm sorry this was not offered to you at the front desk. We will also ensure the flap is fixed. Thank you for letting us know and we hope to see you again soon.
Mar 28, 2022 by Lesly
Hello Sherice, we appreciate you for giving us an opportunity to serve you. We currently are undergoing renovations and are planning to open our Starbucks soon. Please look forward to seeing our finished renovations this year. We hope you have a wonderful night!
Mar 20, 2022 by Katie
Due to COVID protocols, housekeeping cannot enter your room unless you request them to, either in person at the front desk, or by placing your "make up room" sign on the door. I apologize if this was not mentioned to you at check-in. Thank you for your feedback and we will have the issue addressed.
Dec 22, 2021 by Bob Daugherty, General Manager
Suzanne, We are happy you enjoyed your stay.
Nov 2, 2021 by Bob Daugherty, General Manager
Jordan, Thank you for your feedback and I am sorry for the issues you experienced. We are working hard to improve and through the renovation this will happen.
Sep 26, 2021 by Lesly
Hello Mr. Tito unfortunately due to the fact you made us aware of the issues only after you checked out we were not able to fix the problems while you were with us. However, the AGM has graciously posted a discount to your account after you made her aware and fixed the issues you mentioned. Have a great day!
There's a snack bar/deli on site. Public spaces have free WiFi. Reno Suites also features multilingual staff, laundry facilities, and a front desk safe. Self parking is free. This Reno hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking , Free parking nearby
Reno Suites offers 390 air-conditioned accommodations with safes and coffee/tea makers. 30-inch LED televisions come with cable channels and Netflix. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Guests will receive an email 72 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.
Guests will receive an email 72 hours before arrival with check-in information. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Long-term renters welcome
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. Long-term renters welcome. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.