For customer service, call us toll-free at 1-800-397-3342. For customers outside the US, please call 1-404-728-8787. International calling rates will apply.
Within a 10-minute walk of this Downtown Reno condo, you'll find Club Cal-Neva Casino and Reno Arch. Also, National Bowling Stadium is within half a mile (1 km) and Reno Events Center is within 2 miles (3 km).
Family-friendly fun
This condo features an indoor pool and a fitness center. There's fun for all ages with mini golf and an arcade/game room, and families will appreciate the onsite laundry facilities. Enjoy the a rooftop terrace and perks like free self parking and free WiFi.
Free WiFi, kitchens
Boasting spring water baths, the 93 condos also offer free WiFi and kitchens. TVs come with cable channels, and other amenities include washers/dryers and microwaves.
Legacy Vacation Resorts Reno ratings based on 15 Verified Reviews
Review Summary
3.5
out of 5
3.5 out of 5.0
Room cleanliness3.5 out of 5.0
Service & staff3.5 out of 5.0
Room comfort3.0 out of 5.0
Hotel condition3.0 out of 5.0
Guest reviews for Legacy Vacation Resorts Reno
Everyone (6)Couples (1)Family (4)
3 out of 5
Posted by a verified traveler on Sep 3, 2019
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Comment from Hotel Management
Sep 3, 2019
by Management
Thank you for choosing to vacation at Legacy Vacation Resorts and for your feedback! Our goal is to provide exceptional vacation experiences that will give you memories of a lifetime. We appreciate you taking the time to comment on the time you've spent at Legacy Vacation Resorts.
We look forward to seeing you again on your next visit!
Sincerely,
Legacy Vacation Resorts Management
4 out of 5
We liked the refreshing pool and the hot sauna to warm us back up.
Posted by a verified traveler on Aug 19, 2019
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Comment from Hotel Management
Aug 20, 2019
by Management
Thank you for your comments and feedback. We are pleased you enjoyed your stay at Legacy Vacation Resorts. We look forward to seeing you again on your next visit!
Legacy Vacation Resorts Management
4 out of 5
Location The people did a good job at the desk took long to long
Posted by a verified traveler on Aug 5, 2019
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Comment from Hotel Management
Aug 6, 2019
by Management
Thank you for your comments and feedback. We are pleased you enjoyed your stay at Legacy Vacation Resorts. We look forward to seeing you again on your next visit!
Legacy Vacation Resorts Management
5 out of 5
Great location. Older room where the climate control was not great. Loved the pool and the location. Had a separate bedroom with a door and nice kitchenette. Great value for the price.
Posted by a verified traveler on Jul 23, 2019
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Comment from Hotel Management
Jul 23, 2019
by Management
Thank you for your comments and feedback. We are pleased you enjoyed your stay at Legacy Vacation Resorts. We look forward to seeing you again on your next visit!
Legacy Vacation Resorts Management
3 out of 5
Noisy, stained, old and no parking.
This is an older building. The carpets are stained and dirty. Little to no parking on site. Shower was very small.
The staff was friendly.
Posted by a verified traveler on Jun 18, 2018
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Comment from Hotel Management
Jun 21, 2018
by Management
We apologize that you did not have a comfortable stay. This certainly is not what most guests experience at our resort. We wished this information was brought to our attention. Our front desk is very quick and diligent to get a manager or supervisor to handle any issue or situation you have during your stay with us.
Again thank you for your review as it helps us to be a better resort. We hope that you will consider staying with us again so that we have another opportunity to provide you with superior service & accommodations.
Best Regards,
Legacy Vacation Club
1 out of 5
Hotter than HELL!!!!
Pros:Room is nice and big and the location is great. Not too close to downtown but not too far.
Cons:AC working or something in the website to notify guests that they could potentially have this issues. Honest feedback from the front desk & security
I was excited about our mini vacation, I have visited this resort several times in the last few years and have never had any issues. We arrived Friday 5/19 and I was really pleased that I would be able to check in early as our room was ready. When we entered the room my excitement quickly melted away. As soon as we entered the room we felt the heat, I tried to adjust the temperature that was measuring at 89 degrees at the time. I couldn't figure it out so I called the front desk and they advised me that hey were having issues and that they were waiting for the water to go down before the air kicked in... whatever that meant. So we waited and waited and nothing, we went about our day and when we returned we were sure that the issue would be resolved. Unfortunately it was not, it was super hot, my husband went down to the front desk and advised them and they said "they were working on it" he told them we have a toddler and a young kid who are not feeling well because of the heat. They advised him that they would try to get us some fans to help in the meantime. They brought one fan for 6 people. My son and daughter were so sick the entire weekend with headaches and stomach ache because of the heat. We would have booked another hotel but they kept on telling us that it would be fixed in "20 min" "they're working on it" etc. I have never had any issues with this resort and I really like the rooms and the location but this weekend really just did it for us... never again.
Posted by Claudia, from Vallejo, CA on May 23, 2017
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Comment from Hotel Management
May 31, 2017
by Management
Dear Claudia,
Thank you for taking the time to review our property regarding your recent stay with us. We service many guests in our resort and our main goal is to provide clean and comfortable accommodation and an exceptions customer service.
Consequently, we're very concerned we failed with our services. We're very sorry you were disappointed with the location of your accommodation. On behalf of our entire team please accept my sincerest apology. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.
We hope that you will consider staying with us again so that we have another opportunity to provide you with superior service.
Best Regards,
Legacy Vacation Club
5 out of 5
Great Customer Service
Had a nice little trip. Easy check in, the room was really nice for the price. The location wasn't the best but the inside of suite was clean and very comfortable. We would stay here again for sure. I read the reviews on here was kind of scared to book here but I had no problems getting my deposit back and the staff were very nice. They also let me check in early when we arrived. Thank you we will book through here again.
Posted by Jennifer , from sacramento on Mar 6, 2017
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Comment from Hotel Management
Mar 10, 2017
by Management
Dear Jennifer,
Thank you for your comments and feedback. We are pleased you enjoyed your stay at Legacy Vacation Club. We look forward to seeing you again on your next visit!
Legacy Vacation Club Management
3 out of 5
Don't expect much
Pros:Location.
Cons:- staffing speed
- temperature control in room
-parking
Location:- River walk
- theater
- Cal Neva
- Patagonia store
Hotel is old but conveniently close to downtown Reno (theater, river walk, Cal-Neva, etc). Staffing is sparse, and their reservation system is slow. Their room thermometer does not work... it may appear that you have temp control but you don't. I tried to set it at 65 deg but it kept blowing hot air (it's winter so it "kinda worked out... the room temp was about 78 degrees the entire time... even with the blowers off). The rooms were remodeled but still smelled old and funny. Parking sucked.
Posted by Ron, from California on Dec 27, 2016
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Comment from Hotel Management
Dec 30, 2016
by Management
Dear Ron,
We apologize that you did not have a comfortable stay. This certainly is not what most guests experience at our resort. We are in the process of planning to upgrade several areas around the resort. As we constantly making upgrades to the property and the resort, we hope that you will visit us again in the future.
Best Regards,
Legacy Vacation Club
1 out of 5
Avoid it like the plague!
Pros:nothing!
100.00 refundable fee. no bedding for sofabed. dirty floor. Bathroom dirty. wall paint chipped.
Posted by a verified traveler on Jan 29, 2016
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Comment from Hotel Management
Feb 2, 2016
by Management
Thank you for your comments. We apologize that you did not have a comfortable stay. The $100 deposit is clearly stated on your confirmation and website. We hope that you will consider staying with us again so that we have another opportunity to provide you with superior service & accommodations.
Best Regards,
Legacy Vacation Club
3 out of 5
Hotel close to downtown and easy to access
Pros:Fast wifi
Cons:We stayed for two nights but we didn't get our room clean. Also, but it's not the hotel's fault, the persons above our room very noisy
Location:Near downtown Reno and casinos
It was ok. Room rate a little expensive though. But I has said if you reserve with more time you can get a better price.
Posted by Maribel, from Vallejo California on Oct 19, 2015
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Comment from Hotel Management
Oct 22, 2015
by Management
Thank you for choosing to vacation at Legacy Vacation Club and for your feedback! Our goal is to provide exceptional vacation experiences that will give you memories of a lifetime. We appreciate you taking the time to comment on the time you've spent at Legacy Vacation Club.
Legacy Vacation Resorts Reno offers its guests an indoor pool, a sauna, and a fitness center. WiFi is free in public spaces. A rooftop terrace, an arcade/game room, and concierge services are also featured at the family-friendly Legacy Vacation Resorts Reno. Self parking is free. This 3-star Reno condo is smoke free.
93 guestrooms or units
4 levels
Terrace on the roof
Self-service laundry
Concierge
Game room or arcade
ATM
Elevator
No smoking on site
Family Friendly Amenities
Family property
Indoor pool
Free WiFi
Kitchen
Laundry facilities
Arcade/game room
Miniature golf on site
Washer/dryer
Microwave
Free cribs/infant beds
Internet
Available in all rooms:
Free WiFi
Available in some public areas:
Free WiFi
, Wired Internet access - surcharge
Legacy Vacation Resorts Reno offers 93 accommodations with washers/dryers and safes. Accommodations at this 3-star condo have kitchens with microwaves, cookware/dishes/utensils, and coffee/tea makers. Bathrooms include bathtubs, spring water baths, and hair dryers. This Reno condo provides complimentary wireless Internet access. Televisions come with cable channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains.
In-room kitchen
Washer and dryer
Spring water bath
Television
Cable channels
Microwave
Oven
Coffee maker
Kitchenware
Bathtub
Cribs (free)
Hair dryer
Safe
Iron and ironing board
Desk
Blackout drapes
Climate control (air conditioning)
Ensuite bathroom
Nearby Activities
Recreational amenities at the condo include an indoor pool, a sauna, and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Snowboarding nearby
Ice skating nearby
Miniature golf on site
Golfing nearby
Snowmobiling nearby
Hiking/biking trails nearby
Snowshoeing nearby
Casino nearby
Downhill skiing nearby
Health or beauty spa nearby
Cross-country skiing nearby
Hotel Policies
Check-in
Check-in time starts at 4:00 PM
Check-in time ends at 11:00 PM
Minimum check-in age is: 21
Special check-in instructions:
The front desk is open during the following times:
Sunday - Thursday: 7:00 AM - 11:00 PM
Friday - Saturday: 7:00 AM - midnight
Front desk staff will greet guests on arrival.
This property's front desk is open during the following times:
Sunday - Thursday: 7:00 AM - 11:00 PM
Friday - Saturday: 7:00 AM - midnight
Front desk staff will greet guests on arrival.
Check-out
Check-out by 10 AM
Payment types
Children and extra beds
Children are welcome.
Kids stay free! Children stay free when using existing bedding.
Rollaway/extra beds are not available.
Free cribs (infant beds)!
Pet Policy
No pets allowed
Policies
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards. Cash is not accepted.
For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Masks are required in public areas.
Masks are compulsory at the property
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Property uses a professional cleaning service
Property is cleaned with disinfectant
Contactless check-out is not available
Debit cards not accepted
Property does not follow sanitization practices of any association
Staffed front desk
Contactless check-in is not available
No rollaway/extra beds available
Property confirms they are implementing enhanced cleaning measures
No gap period between guest stays
Fees
Guests will be asked to pay the following charges at the property:
Deposit: USD 100 per stay
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Late check-out is available for a fee (subject to availability, amount varies)
Weekly housekeeping provided; fees apply for additional cleaning
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
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Frequently Asked Questions
Legacy Vacation Resorts Reno does not have a restaurant on site. Nearby dining options include Wild River Grill (3-min walk), Campo (3-min walk), and Ole Bridge Pub (4-min walk).
This condo offers free self parking.
Legacy Vacation Resorts Reno is 3.7 mi (10-min drive) away from the Reno Tahoe Intl. Airport (RNO) airport, the closest popular airport to the property.
Legacy Vacation Resorts Reno features an indoor pool.
There are no spa services available at this condo.
Legacy Vacation Resorts Reno does not offer free breakfast.
Check-in is from 4:00 PM - 11:00 PM.
Airport shuttle services are not available at Legacy Vacation Resorts Reno.
No, there is no casino at this condo, but Casino at Siena Hotel Spa (7-min walk) and Club Cal-Neva Casino (7-min walk) are nearby.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
