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"Good price, centrally located,, They closed the pool when I got here,, its more like a working mans stopover, no frills. " More

By a verified traveler on Wed 11 Sep 2019

Hotel Description

Motel near Count Basie Theater in Eatontown

In Eatontown

Within 3 miles (5 km) of this Eatontown motel, you'll find Count Basie Theater and Monmouth Mall. Parker Family Health Center and Two River Theater are also within 3 miles (5 km).

Outdoor pool

A seasonal outdoor pool is featured at this motel, along with free WiFi in public areas and a terrace. A garden, a snack bar/deli, and a picnic area are also on offer.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 77 guestrooms also offer free WiFi and TVs with cable channels. Ironing boards, desks, and free toiletries are also available.

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$98* Per night/room Aug 2 - Aug 3

Standard Double Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Crystal Inn Eatontown ratings based on 15 Verified Reviews

Review Summary
2.7 out of 5 2.5 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 2.0 out of 5.0

Guest reviews for Crystal Inn Eatontown

Everyone (8) Couples (2) Family (3)
1 out of 5
The non smoking room smelled completely like smoke. Other guest were loud early in the morning

Posted by on Jun 18, 2021

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3 out of 5
Good price, centrally located,, They closed the pool when I got here,, its more like a working mans stopover, no frills.

Posted by on Sep 11, 2019

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4 out of 5
It was a Good for the night while I was in town. The Front desk staff was very kind and helpful.

Posted by , from NY on Jul 31, 2019

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2 out of 5
The staff was great but the place is very run down.

Posted by on Jun 9, 2019

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1 out of 5
The bathroom was disgusting-mold, holes in walls, and ceiling. The bed was very uncomfortable. The springs were popping up, it felt like sleeping on a pull out sofa. If you stay on the lower level be prepared for the noice from you neighbors above you. They claim a complimentary breakfast which consists of cheerios and milk. Very disappointing and won't be back

Posted by , from ny on Jul 18, 2018

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1 out of 5

Lots of problems

1) Supposed to be 100% smoke free, but you could smell the smoke in the room 2) very loud air conditioner 3) toilet didn't work from the moment So got there 4) Bed was extremely hard, unable to sleep on it, so I had to bring in my air mattress to sleep on 5) I will say that Eric (the desk clerk) was very nice and helpful and even carried my air mattress into the room. 6) Although this was not their fault, but the power went out 5-6 am and was out for almost 2 hours. No way to call the front desk, so I contacted the power conpany, and they sent a repair person there--who actually called me. He told me that The Crystal Inn had NOT called them to report that there was a power outage--just me. Very innapropriate!!! 67) I was way too exhausted to look for another place to stay, so I decided to put up with the poor conditions. And when I requested to spend another night, was told that I could. Then, the next morning when I called the front desk, I was notified that there was a glitch in the system, and that my room had already been reserved for someone else. So, I had to pack up all my stuff and find another place to stay--which was problematic because it is very difficult to find a motel that will allow you to check in before 3:00pm. I had to beg and plead to finally get The Red Roof Inn to agree to let me check in before noon. Red Roof Inn did cost quite a bit more, but it was a much more comfortable experience. I requested to be compensated for everything I went through

Posted by , from E on May 22, 2017

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1 out of 5

Never Again....

Pros: I booked it based on the pictures. I should have read the reviews!
Cons: I get that it's a cheap motel, but the potential improvements are too many to list with the character limitations.
I wanted to write the motel directly, but there is no digital contact information on their website. Please note that I do not have proof, but feel very strongly that someone working at the motel compromised my credit card. By the time I made it home, someone tried to use my credit card information (without it present...not the card used to reserve, but the one I used at check in). The Crystal Inn was the only place I used my recently activated card. Thankfully, my bank's fraud department flagged the attempt and shut down my account immediately. I was willing to overlook the shadiness of the clientele who hung out being loud at all hours until I realized what happened to my card. Again, I don't have proof and would have loved to make the allegation directly to the motel, but there was no "Contact Us" on their website. If someone at the motel is, in fact, using customer's credit card information this on line complaint is the least of their worries. Going forward, I will gladly pay more to stay somewhere else.

Posted by , from Richmond, VA on Aug 9, 2016

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3 out of 5

Inexpensive close to beach car needed

If your looking for a roof over your head and a quarter to save this is the place - nothing to write home about - however with a clean pool and close enough to beach and able to bring your own small BBQ Grill and enjoy dinner under one of two Gazebo's with an interesting Cast of Tenants ~ We went their on a Weekend night but it could be "LOUD". A couch in the room or chairs would help - out of a 10 I rate my experience a 6.5 plus ~

Posted by on Sep 10, 2015

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Comment from Hotel Management

Sep 23, 2015 by Sonal

Thank you for your feedback. I am glad you enjoyed your stay with us. We do our best to keep the noise level at a volume where everyone can still enjoy themselves. If there is ever a time where you have any concerns, our front desk is open 24 hours and able to help!

1 out of 5

It was horrible

Guest walking around with open liquor bottles. Where drunk 2am fight happens. Tried to throw someone over the railing. Police came. Scared my kids check out next day. Did compete our stay. Not clean. Old and smelled. Will NEVER stay there again

Posted by , from Pennsylvania on Jul 22, 2015

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1 out of 5

Avoid this hotel...

We couldn't park in the spot in front of the room because there was a construction cone in the way. We reserved a non-smoking room. When we walked into the room it reeked of stale smoke. It was disgusting. My husband asked at the desk for a different room, they said they were full. There were people sitting outside drinking and smoking. Even with the door shut we could hear every foul word. Some of the furniture was broken. The top blanket felt sticky. We went back to the desk and got a refund. There was no way we were going to stay.

Posted by on Jul 2, 2015

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Property Features

There's a snack bar/deli on site. Public spaces have free WiFi. A seasonal outdoor pool, a terrace, and a garden are also featured at the business-friendly Crystal Inn Eatontown. Smoking is allowed in designated areas at this Eatontown motel.

  • 77 guestrooms or units
  • Deli
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Terrace
  • Garden
  • Outdoor picnic space
  • Smoking in designated areas

Family Friendly Amenities

  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: Liberty Intl. Airport (EWR) (59.8 km / 37.1 mi)

Room Amenities

Crystal Inn Eatontown offers 77 accommodations, which are accessible via exterior corridors and feature irons/ironing boards and complimentary toiletries. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations. This Eatontown motel provides complimentary wireless Internet access. Premium cable television is provided. Housekeeping is offered daily and hair dryers can be requested.

  • Television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer available
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wheelchair accessible

Nearby Activities

Recreational amenities at the motel include a seasonal outdoor pool.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 11:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 25.00 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 per room
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and cash

Safety features at this property include a smoke detector

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards and cash.

For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff. Contactless check-in and contactless check-out are available.

  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Guests are not provided with hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 20 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Crystal Eatontown
  • Crystal Inn
  • Crystal Inn Eatontown
  • Eatontown Crystal Inn
  • Crystal Hotel Eatontown
  • Crystal Inn Eatontown Motel
  • Crystal Inn Eatontown Eatontown
  • Crystal Inn Eatontown Motel Eatontown

You should know

  • The seasonal pool will open in May and close in September.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.