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"The pool was drained, but the front staff gave us the pool hours upon arrival. Also we went to the breakfast at 9 am and it was completely empty. Th ... " More

By a verified traveler on Thu 16 Sep 2021

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Hotel Description

Enjoy the indoor pool at this West Long Branch hotel

In West Long Branch

Within 2 miles (3 km) of this West Long Branch hotel, you'll find Monmouth Mall and Monmouth Park. Oceanfirst Bank Center and Monmouth University are also within 3 miles (5 km).

Free perks

This hotel features an indoor pool and a gym. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Guests will appreciate freebies like buffet breakfast and free self parking.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and coffee/tea makers, the 128 guestrooms also offer free WiFi and flat-screen TVs with satellite channels. Free weekday newspapers, free local calls, and hair dryers are also available.

Standard Room, 1 Double Bed, Accessible (Accessible Tub)

Bed Count 1 Full Bed Maximum Occupancy 2 Max
$110* Per night/room Oct 27 - Oct 28

Standard Room, 1 King Bed (Leisure)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room

Bed Count 2 Full Beds Maximum Occupancy 2 Max

Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed with Sofa bed, Accessible (Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 1 Double Bed, Accessible (Roll-In Shower)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Holiday Inn Express Hotel & Suites West Long Branch, an IHG Hotel ratings based on 18 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Holiday Inn Express Hotel & Suites West Long Branch, an IHG Hotel

Everyone (6) Couples (4) Family (8)
4 out of 5
The pool was drained, but the front staff gave us the pool hours upon arrival. Also we went to the breakfast at 9 am and it was completely empty. They said they had not checked on it.

Posted by on Sep 16, 2021

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Comment from Hotel Management

Sep 17, 2021 by Julia C

We're so sorry about the issues you experienced, but we're confused because our pool wasn't drained during your stay and there was lots of food at breakfast. We invite you to contact us with more information, and we'll keep investigating. We hope you'll visit us again and we'll do everything we can to make it a fantastic stay!

5 out of 5
A

Posted by on Jul 13, 2021

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5 out of 5
Quite

Posted by on Jun 22, 2021

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Comment from Hotel Management

Jun 22, 2021 by Julia S C

Thank you!

3 out of 5
The heater/AC unit fan would not shut off; air was blowing from unit ALL night, rather noisy.

Posted by on Feb 25, 2021

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2 out of 5
The room was dusty not fully cleaned and had stains on the bed

Posted by , from New Jersey on Dec 29, 2020

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Comment from Hotel Management

Dec 29, 2020 by Julia C

We are so sorry that we failed to meet our room cleanliness standards during your stay. We invite you to contact us with more information so we can identify the room number and take immediate action. We also hope you'll give us another chance in the future and wish you safe and happy travels.

5 out of 5

Posted by on Oct 4, 2020

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Comment from Hotel Management

Oct 5, 2020 by Julia C

Thank you!

3 out of 5
Terrible and rude front desk clerk. Clean hotel though.

Posted by , from 11735 on Sep 16, 2020

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Comment from Hotel Management

Sep 18, 2020 by Julia C

We're so sorry that you had a negative experience at the front desk. We invite you to contact us with more information so we can determine who helped you at the front desk and coach them to do better next time. Thank you!

4 out of 5
Very god very fast very mobil vghjj hjgffhj bfuujbvf

Posted by on Jul 7, 2020

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Comment from Hotel Management

Jul 22, 2020 by Melissa

Thank you!

4 out of 5
Condition of the property was excellent, room attractive and modern, well kept, very clean. Breakfast was above average.

Posted by on Feb 1, 2020

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Comment from Hotel Management

Feb 3, 2020 by Julia C

Thank you kindly!

4 out of 5

Posted by on Oct 24, 2019

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About the Holiday Inn Express Hotel & Suites West Long Branch, an IHG Hotel

Location 294 Highway 36 East, West Long Branch, NJ 07764

Property Features

Holiday Inn Express Hotel & Suites West Long Branch, an IHG Hotel offers its guests an indoor pool and a fitness center. WiFi is free in public spaces. There's an onsite 24-hour business center. Free breakfast is available. The business-friendly Holiday Inn Express Hotel & Suites West Long Branch, an IHG Hotel also features multilingual staff, complimentary newspapers in the lobby, and laundry facilities. Self parking is free. This West Long Branch hotel is smoke free.

  • 1 building
  • 128 guestrooms or units
  • 4 levels
  • Buffet breakfast (free)
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave (on request)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Holiday Inn Express Hotel & Suites West Long Branch, an IHG Hotel offers 128 air-conditioned accommodations with safes and coffee/tea makers. 32-inch flat-screen televisions come with premium satellite channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This West Long Branch hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and microwaves can be requested.

  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave available
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Wardrobe or closet

Food & Drink

Guests are served free buffet breakfast.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, and cash

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, and cash.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Guests are provided with hand sanitizer and masks are required in public areas for unvaccinated guests. Contactless check-out is available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Masks are compulsory at the property for guests without full COVID-19 vaccination
  • Individually-wrapped food options are not available
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per stay

We've listed all charges provided to us by the property.

Optional extras

Hotel Names

  • Holiday Inn Express Hotel West Long Branch
  • Holiday Inn Express West Long Branch
  • Holiday Inn Express Hotel And Suites West Long Branch
  • Holiday Inn West Long Branch
  • West Long Branch Holiday Inn
  • West Long Branch Holiday Inn
  • Holiday Inn West Long Branch
  • Holiday Inn Express Hotel Suites West Long Branch
  • Holiday Inn Express Hotel Suites West Long Branch

You should know

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.