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"Very friendly staff. This is a converted super 8. Not very clean. Towels were threadbare.You get what you pay for. The redeeming quality was the very ... " More

By a verified traveler on Sat 25 Jul 2020

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Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Basic Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Basic Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Room

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Hotel Description

Rapid City guestrooms with free WiFi

In Rapid City

Within a 15-minute walk of the hotel, you'll find Pirate's Cove Adventure Golf and Rushmore Mall. Journey Museum & Learning Center and Central States Fairgrounds are also within 3 miles (5 km).

Free perks

This hotel features free WiFi in public areas, laundry facilities, and free self parking. Enjoy the free continental breakfast each morning. Staff at the 24-hour front desk can provide around-the-clock assistance.

Free WiFi, flat-screen TVs

In addition to flat-screen TVs with cable channels, the 116 guestrooms offer free WiFi and sitting areas. Other amenities include free local calls, hair dryers, and safes.

Serena Inn & Suites- Rapid City ratings based on 2 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Serena Inn & Suites- Rapid City

Everyone (1) Family (1)
4 out of 5

Posted by on Aug 9, 2020

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Comment from Hotel Management

Aug 9, 2020 by Jerry

Thank you for your review!

3 out of 5
Very friendly staff. This is a converted super 8. Not very clean. Towels were threadbare.You get what you pay for. The redeeming quality was the very nice staff.

Posted by , from Idaho on Jul 25, 2020

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Comment from Hotel Management

Jul 26, 2020 by Jerry

Thank you for your review!

About the Serena Inn & Suites- Rapid City

Location 2124 N Lacrosse St, Rapid City, SD 57701

Property Features

Free breakfast is available daily. Public spaces have free WiFi. Free self parking is available. This Rapid City hotel is smoke free.

  • 116 guestrooms or units
  • Continental breakfast (free)
  • Self-service laundry
  • Front desk (24 hours)
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Rapid City Regional Airport (RAP) (23.2 km / 14.4 mi)
  • Parking: Free self parking

Room Amenities

Serena Inn & Suites- Rapid City offers 116 air-conditioned accommodations with safes and hair dryers. Accommodations offer separate sitting areas. 42-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries. This Rapid City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

  • Sitting area
  • Flat-screen television
  • Cable channels
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Air conditioning

Food & Drink

Guests are served free continental breakfast daily from 6:00 AM to 9:00 AM.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 3:00 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • Pets: USD 15 per pet, per day
  • Only dogs are allowed
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a carbon monoxide detector and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a carbon monoxide detector and window guards in each accommodation. This property advises that enhanced cleaning measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property is not currently implementing any guest safety measures
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Staffed front desk
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Serena Inn Suites Rapid City
  • Serena Inn & Suites Rapid City
  • Serena Inn & Suites- Rapid City Hotel
  • Serena Inn & Suites- Rapid City Rapid City
  • Serena Inn & Suites- Rapid City Hotel Rapid City
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.