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 Rapid City • 1 Room
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Grand Gateway Hotel

3.5-star property
1721 N Lacrosse St, Rapid City, SD 1-855-201-7819
3.7 out of 5
Good!
See all 31 travelocity Reviews

"The property was in clean shape had Perkins attached so easy for food. Also had a nice lounge . Great time . " More

By a verified traveler on Tue 07 Sep 2021

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Hotel Description

Family-friendly 3.5-star hotel near Main Street Square

Close to airport

Stay at this Rapid City hotel and you'll be within half a mile (1 km) of Pirate's Cove Adventure Golf and 2 miles (3 km) of Rushmore Mall. Main Street Square and Journey Museum & Learning Center are also within 3 miles (5 km).

Casino, dining

This smoke-free hotel features a casino, a nightclub, and a restaurant. There's fun for all ages with a waterslide and an arcade/game room, and barbecue grills are available on site. Enjoy the indoor pool and perks like free self parking and free WiFi.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 132 guestrooms also offer free WiFi and TVs with cable channels. Other amenities include room service, coffee/tea makers, and free local calls. Change of towels is available on request.

Superior Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$67* Per night/room Nov 4 - Nov 5

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Grand Gateway Hotel ratings based on 31 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Grand Gateway Hotel

Everyone (9) Couples (3) Family (16)
5 out of 5
The property was in clean shape had Perkins attached so easy for food. Also had a nice lounge . Great time .

Posted by on Sep 7, 2021

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Comment from Hotel Management

Sep 7, 2021 by Amber Salas

Thank you, Tony, for taking the time to review your stay. We will look forward to seeing you again.

5 out of 5
It was a good stopping point on my journey

Posted by on Sep 6, 2021

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Comment from Hotel Management

Sep 6, 2021 by Connie

Thank you Mike, That was a nice review!!! we appreciate your comment.

4 out of 5
Hotel was fair. Some staff was not very friendly. Room was fine. Pool was nice. Older feel to the hotel.

Posted by on Aug 25, 2021

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Comment from Hotel Management

Aug 25, 2021 by Connie

Thank You Casey for your nice review, we are doing an update this fall, we have been trying for 3 years and hopefully we can find labor this fall we have everything ready to order.

1 out of 5
This was the most disgusting hotel I have ever been in. The pictures were NOTHING like were on the website. The decor was old/ disgusting and the carpet was brown dirty and patched in places. The carpet was brown and there was old brown wallpaper. I immediately canceled my second night and would have left had I known I could get a refund!! There were also ants in the bathroom and on the sink. NOT acceptable for any one to stay at.

Posted by on Aug 23, 2021

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Comment from Hotel Management

Sep 10, 2021 by Amber Salas

We are sorry that you didn't have an enjoyable stay. We are on older building, we work hard to try to satisfy all our guests but sometimes fall short.

3 out of 5
It was OK

Posted by on Aug 9, 2021

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Comment from Hotel Management

Aug 11, 2021 by connie

Thank You

5 out of 5
Ok

Posted by on Aug 3, 2021

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Comment from Hotel Management

Sep 18, 2021 by connie

Thank You John, a super review score, glad you were happy!!!!

4 out of 5
The Perkins restaurant was not open (had closed all day for some reason) and dining within walking distance was limited to a bar across the street with a limited menu. The property is older, but it is well-kept, and rates are more reasonable that most places in the area.

Posted by on Jul 20, 2021

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Comment from Hotel Management

Jul 21, 2021 by connie

Did you know that the country and world are having huge labor problems, Everyone is staying home taking vacations with their stimulus money

2 out of 5
Staff were extremely limited and could not provide any help including checkout, rooms were dark and some lights lamp were not plugged in. Bathroom had problems

Posted by on Jul 13, 2021

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Comment from Hotel Management

Jul 18, 2021 by connie

Sorry will send this to housekeeping

5 out of 5
Clean and with a good restaurant next door

Posted by on Jul 9, 2021

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3 out of 5
Was an ok place to spend one night. It's very dated and the room had a strange smell.

Posted by on Jul 8, 2021

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Comment from Hotel Management

Jul 8, 2021 by Connie

Did you contact Front Desk??? They are more than willing to assist you with your request.

About the Grand Gateway Hotel

Location 1721 N Lacrosse St, Rapid City, SD 57701

Property Features

As a guest of Grand Gateway Hotel, you'll find an indoor pool, a waterslide, a spa tub, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. There's an onsite business center. Event space at this hotel measures 12000 square feet (1115 square meters) and includes a conference center. A casino, a nightclub, and tour/ticket assistance are also featured at the family-friendly Grand Gateway Hotel. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Free self parking is available. This 3.5-star Rapid City hotel is smoke free.

  • 1 building
  • 132 guestrooms or units
  • 4 levels
  • 12000 sq ft of conference space
  • 1115 sq m of conference space
  • Casino
  • Dining venue
  • Nightclub
  • Karaoke
  • Bar or lounge
  • Conference center
  • Business facilities
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Convenience store
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Microwave in a common area

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Waterslide
  • Free WiFi
  • Grocery/convenience store
  • Arcade/game room
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free long-term parking , Free self parking , Free RV, bus, truck parking

Transport

  • Property shuttles: Airport shuttle and area shuttle
  • Parking: Free self parking, extended parking, and RV/bus/truck parking

Room Amenities

Grand Gateway Hotel offers 132 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Premium cable television is provided. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

Perkins - This restaurant serves breakfast, lunch, and dinner. Open 24 hours.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a waterslide and a fitness center.

Children under 17 years old are not allowed in the swimming pool or spa tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding nearby
  • Golfing nearby
  • Snowmobiling nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Downhill skiing nearby
  • Cross-country skiing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Grand Gateway Hotel

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts Visa, Mastercard, American Express, Discover, and Diners Club; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; guests are provided with hand sanitizer; cashless payment methods are available for all transactions. Contactless check-out is available. Enhanced food service safety measures are in place.

  • Credit card pre-authorization
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Security system
  • Staff does not wear personal protective equipment
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per night
  • Destination fee: USD 10.00 per accommodation, per night. This fee does not apply to children under 1 year of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 15.00 per person (one-way)
  • Early check-in is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Grand Gateway
  • Grand Gateway Hotel
  • Grand Gateway Hotel Rapid City
  • Grand Gateway Rapid City
  • Hotel Grand Gateway
  • Grand Gateway Hotel Hotel
  • Grand Gateway Hotel Rapid City
  • Grand Gateway Hotel Hotel Rapid City

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.