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"Specifically chose Ramkota due to it's listing on Travelocity stating it had a casino on premise. Front desk informed us after we checked in that thei ... " More

By a verified traveler on Fri 05 Jan 2018

Hotel Description

Family-friendly 3-star hotel near Rushmore Mall

In Rapid City

A stay at this hotel places you within half a mile (1 km) of Rushmore Mall and 3 miles (5 km) of Main Street Square. Also, Art Alley is within 3 miles (5 km) and Dinosaur Park is within 6 miles (10 km).

Free water park, dining

This smoke-free hotel features free water park access, 2 indoor pools, and a restaurant. There's fun for all ages with a children's pool and a waterslide, and families will appreciate the onsite laundry facilities. Unwind with a drink at one of the 2 bars/lounges and enjoy free perks like free self parking and a roundtrip airport shuttle.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 267 guestrooms also offer free WiFi and TVs with cable channels. Other amenities include room service, coffee/tea makers, and hair dryers.

Standard Room, 1 King Bed, Accessible, Non Smoking (Bathtub)

Bed Count 1 King Bed Maximum Occupancy 2 Max
$64* Per night/room Oct 27 - Oct 28

Standard Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (with Sofabed and Jetted Tub)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Business Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Business Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Best Western Ramkota Hotel ratings based on 21 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Best Western Ramkota Hotel

Everyone (10) Couples (1) Family (1)
4 out of 5

Posted by on Aug 12, 2019

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Comment from Hotel Management

Aug 14, 2019 by Wade

Thank you for taking the time to review your recent stay at the Best Western Ramkota. We appreciate you choosing to stay with us and we hope you can return again soon. Safe Travels,

4 out of 5

Posted by on Aug 11, 2019

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Comment from Hotel Management

Aug 12, 2019 by Wade

Thank you for leaving this review about the Best Western Ramkota. We appreciate your business and we hope you can return in the near future. Thank you,

5 out of 5

Posted by on Jul 25, 2019

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Comment from Hotel Management

Jul 25, 2019 by Wade

Thank you for the 5 Star Review. We appreciate you letting us know what your observations were during your recent stay at the Best Western Ramkota. Thank you and we hope you can return and stay with us again soon.

5 out of 5
Nice, large rooms. Attractive courtyard area. Lots of on-site amenities like workout room, pool, & wet world.

Posted by on Jul 22, 2019

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Comment from Hotel Management

Jul 22, 2019 by Wade

Thank you for the 5 Star Review. We appreciate you letting us know what your observations were during your recent stay at the Best Western Ramkota. The Hotel just finished a complete remodel of all of our rooms last year and the free Water Park is great for the kids. Thank you and we hope you can return and stay with us again soon.

5 out of 5
Rooms are a little out dated. But it was clean. Easy to get to but the parking is lousy.

Posted by on Jul 2, 2019

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Comment from Hotel Management

Jul 2, 2019 by Wade

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

1 out of 5
floor in pool area is way to slippery. outside door into pool area doesn’t lock and kids were opening the door to create fog. fire alarm was pulled at 2am shower water in the morning was ice cold. empty beer cans left in the pool area floor. pool water temperature was so cold we couldn’t even swim. we only booked there because of the water park

Posted by on Mar 10, 2019

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Comment from Hotel Management

Mar 12, 2019 by Guest Services

Thanks so much for choosing our hotel for your stay. Please accept our apologies for the issues you described. I will share your feedback with our team.

3 out of 5
Hotel has a great waterpark for kids, However, the pool area needs to be cleaned.

Posted by on Dec 17, 2018

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Comment from Hotel Management

Dec 17, 2018 by Michelle L

Thanks so much for staying with us and for providing feedback about your experience. We hope to serve you again in the future.

4 out of 5

Inaccurate advertising

Specifically chose Ramkota due to it's listing on Travelocity stating it had a casino on premise. Front desk informed us after we checked in that their casino had closed permanently December 16, 2017. Also, only 1 bath towel in room.

Posted by , from Rapid City, SD on Jan 5, 2018

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Comment from Hotel Management

Jan 10, 2018 by Michelle L

Thanks so much for staying with us. Please accept our apologies for the issues you described above. Our casino was closed in December for remodeling. The space will reopen later this year but we haven't as yet determined the date. I will share your comments with our team and correct our listing based on your feedback. We hope to serve you again in the future.

4 out of 5

Nice hotel close to shopping and interstate

Room was clean, hotel is located close to mall and interstate.

Posted by on Jul 12, 2017

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Comment from Hotel Management

Jul 14, 2017 by Michelle L.

Thanks so much for staying with us. We appreciate your business and hope to serve you again in the future.

3 out of 5

Nice hotel with nice attached restaurant and pools

Pros: nice clean and well decorated rooms
Cons: Parking areas and rules for who can park by guests rooms
Nice clean hotel with two great pools, and a good bar and restaurant attached to the hotel. the reason the review was low was because of the parking! COULD NOT PARK CLOSE TO MY ROOM due to lack of parking and a function using the convention center. This place would benefit from additional parking or separating parking between guests and patrons using the bar/restaurant/ or convention rooms.

Posted by on Mar 17, 2017

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Comment from Hotel Management

Apr 24, 2017 by Michelle L.

Thanks so much for staying with us. We appreciate your business and you taking the time to share your experience with us.

About the Best Western Ramkota Hotel

Location 2111 N LaCrosse Street, Rapid City, SD 57701

Property Features

As a guest of Best Western Ramkota Hotel, you'll find a complimentary water park, 2 indoor swimming pools, a waterslide, and a spa tub. There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. WiFi and wired Internet are free in public spaces. You'll find a business center on site. Event space at this hotel measures 36000 square feet (3240 square meters) and includes a conference center. A children's pool, a fitness center, and tour/ticket assistance are also featured at the family-friendly Best Western Ramkota Hotel. An area shuttle within 10 mi and a roundtrip airport shuttle (available 24 hours) are free. Free self parking is available. This 3-star Rapid City hotel is smoke free.

  • 267 guestrooms or units
  • 2 levels
  • 7 buildings
  • 2 bars or lounges
  • 36000 sq ft of conference space
  • 3240 sq m of conference space
  • Dining venue
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Garden
  • Newspapers in lobby (free)
  • No smoking on site

Family Friendly Amenities

  • Free water park access
  • Number of indoor pools - 2
  • Children's pool
  • Waterslide
  • Free WiFi
  • Free area shuttle
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Property shuttles: Free airport shuttle and area shuttle within 10 mi
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Best Western Ramkota Hotel offers 267 air-conditioned accommodations with safes and coffee/tea makers. Televisions come with cable channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Television
  • Cable channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6:30 AM to 10 AM.

Minervas - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

2 indoor swimming pools are on site along with a children's pool. Other recreational amenities include a complimentary water park, a spa tub, and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 2 AM

Special check-in instructions:

24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to get details.

Airport transportation is offered on request 24 hours a day. Fees may apply. For details, please contact the property in advance.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.

Pets

  • Pets are welcome and stay free
  • Maximum 2 per room (weight limit: 80 lbs)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • Debit cards not accepted
  • No elevators
  • Pets allowed (no fees)

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 4 and USD 12 per person (approximately)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Ramkota
  • Best Western Ramkota Hotel
  • Best Western Ramkota Hotel Rapid City
  • Best Western Ramkota Rapid City
  • Ramkota
  • Ramkota Best Western
  • Ramkota Hotel
  • Best Western Rapid City
  • Rapid City Best Western
  • Best Ramkota Hotel Rapid City
  • Best Western Ramkota Hotel Hotel
  • Best Western Ramkota Hotel Rapid City
  • Best Western Ramkota Hotel Hotel Rapid City

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply. To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
url importing https://www.travelocity.com/Rapid-City-Hotels-Best-Western-Ramkota-Hotel.h429626-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.