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4.3 out of 5

"The coffee was great. Facility was mediocre. " More

By a verified traveler on Sun 05 Sep 2021

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Hotel Description

Aparthotel near Rushmore Mall in Rapid City

In Rapid City

Stay at this Rapid City aparthotel and you'll be within 2 miles (3 km) of Rushmore Mall and 6 miles (10 km) of Central States Fairgrounds. Monument Health and Dinosaur Park are also within 6 miles (10 km).

Free perks

This aparthotel features an indoor pool and a gym. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and free airport shuttle. Enjoy the spa tub and free perks like continental breakfast and free self parking.

Free Internet, kitchenettes

The 53 apartments feature well-equipped kitchenettes with refrigerators, stovetops, microwaves, and dishwashers. Other amenities include free WiFi, free wired Internet, and dining areas. Weekly housekeeping is available.

Studio, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 4 Max
$44* Per night/room Jan 23 - Jan 24

Room, 1 Bedroom, Non Smoking (Whirlpool)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Studio, 1 Queen Bed, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Suite, 1 Bedroom, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Studio, 2 Queen Beds, Non Smoking (Non-Accessible)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Room, 2 Bedrooms, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

GrandStay Residential Suites - Rapid City ratings based on 27 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for GrandStay Residential Suites - Rapid City

Everyone (13) Business (1) Couples (4) Family (3)
3 out of 5
The coffee was great. Facility was mediocre.

Posted by , from WEST SALEM on Sep 5, 2021

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Comment from Hotel Management

Oct 22, 2021 by Serenity Taylor - Assistant GM

Thank you for taking the time to review on your recent stay with us. We value the opinion of all of our guests. Thank you for choosing to 'Stay Grand'!

3 out of 5
Pros: Large room, nice kitchenette. Good location for exploring the area. We stayed for three nights. Staff were friendly. Cons: Old facility - needs to be updated. Our room had a strange odor (smelled like old cheese). Staff and guests were not wearing masks, despite the local (and nationwide) increases in COVID at the time of our stay.

Posted by on Aug 17, 2021

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Comment from Hotel Management

Oct 28, 2021 by AGM

Thank you for taking the time to review on your recent stay with us. We value the opinion of all of our guests. Thank you for choosing to 'Stay Grand'!

3 out of 5
Good location. Decent rates. Severe staffing issues, though. The employee running breakfast said it was her second day— no one was helping her, or training her. (She was very kind and friendly, not her fault they did not train her) Part of breakfast was inedible one day, likely because of lack of training. Another day, they were running at least 25 minutes behind getting it out. We needed to leave so had to go elsewhere, even though it was included in our stay. The employee at the front desk was also very kind, but was serving as handyman, desk clerk and more. Pool was broken while we were there.

Posted by on Aug 4, 2021

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Comment from Hotel Management

Oct 28, 2021 by AGM

Thank you for taking the time to review on your recent stay with us. We value the opinion of all of our guests. We look forward to seeing you when you are back! Thank you for choosing to 'Stay Grand'!

3 out of 5
The property was conveniently located and the manager was friendly. The hotel overall, however, is very old and needs a lot of work to bring it up to current standards.

Posted by on Aug 1, 2021

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Comment from Hotel Management

Aug 8, 2021 by Crystal - General Manager

We appreciate you taking the time to review on your recent stay with us. We have to agree with you on our location as we feel being right off of i90 helps provide our guests easy access to all main entry points to the attractions in the beautiful Black Hills. Thank you for choosing to "Stay Grand'!

5 out of 5
Very pleasantly surprised. Expected less because so many hotels are similar to one another - which isn’t bad necessarily. Just that the room was bigger and better as were the ammenities.

Posted by on Jul 9, 2021

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Comment from Hotel Management

Aug 8, 2021 by Crystal - General Manager

It is great to hear that we were able to exceed your expectations during your travels to the beautiful Black Hills. With our rooms being so spacious we feel it helps us provide a more comfortable, relaxing stay for all of our valued guests. Thank you for choosing to "Stay Grand'!

1 out of 5

Posted by on May 11, 2021

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Comment from Hotel Management

May 26, 2021 by Ally Thompson, Front Office Manager

Traveler, Thank you for taking a few moments to review your recent stay in Rapid City. We are sorry to hear that your time spent with us was less than satisfactory. We hope to have the opportunity to provide you with a better experience if you are ever in the area, in the future. In the meantime, if there is anything we can do to make this right with you, please don't hesitate to reach out.

2 out of 5
Staff was friendly enough, but the room was really dated. Odd smell and feel of the building was not good, old cooktop seemed unsafe.

Posted by , from Rapid City, SD on Jul 25, 2020

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Comment from Hotel Management

Jul 31, 2020 by Aaron V - Assistant General Manager

Thank you for taking the time to share your recent stay with us. We are sorry to hear that you did not feel the kitchenette cook top was safe. We strive to provide every guest with a clean and comfortable stay and it is clear we have fallen short of that goal for you. Please contact the hotel directly, We would be happy to make this situation right

5 out of 5
Stay was fine. Rooms are large. Full size refrigerator is great. Room had kitchenette and dishwasher. Clean.

Posted by on Jul 20, 2020

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Comment from Hotel Management

Jul 22, 2020 by Aaron V - Assistant General Manager

Thank you for sharing your recent experience with us, We are glad you were able to utilize our kitchenette while you were with us. We hope to see you again on your next trip to the Black Hills!

4 out of 5
Met my expectations. Little skimpy on the sack breakfast (1- banana & 1 breakfast bar).

Posted by , from Utah on Jun 27, 2020

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Comment from Hotel Management

Jun 27, 2020 by Aaron V - Assistant General Manager

Thank you for sharing your recent experience with us. We are glad to hear you enjoyed your stay. We always appreciate any feedback.

5 out of 5
It was far enough off main road that traffic noise was minamal

Posted by on Jan 1, 2020

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Comment from Hotel Management

Jan 7, 2020 by Aaron V - Assistant General Manager

Thank you for your review. We are happy to hear you had a quiet comfortable stay. We hope to see you again on your next trip to the Black Hills!

About the GrandStay Residential Suites - Rapid City

Location 660 Disk Dr, Rapid City, SD 57701

Renovations + Closures

The following facilities or services will be unavailable from September 23 2021 to December 31 2021 (dates subject to change):

  • Spa tub

Property Features

GrandStay Residential Suites - Rapid City offers its guests an indoor pool, a spa tub, and a fitness center. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and a meeting room are available. Free breakfast is served daily. A roundtrip airport shuttle is free (available 24 hours). Barbecue grills, a vending machine, and a picnic area are also featured at the business-friendly GrandStay Residential Suites - Rapid City. Free self parking is available. This Rapid City aparthotel is smoke free.

  • 53 guestrooms or units
  • Continental breakfast (free)
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • Convenience store
  • BBQ grill(s)
  • Outdoor picnic space
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site
  • 1 conference room

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Kitchenette
  • Grocery/convenience store
  • Laundry facilities
  • Separate dining area
  • Full-sized refrigerator/freezer
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Free airport shuttle
  • Parking: Free self parking

Room Amenities

GrandStay Residential Suites - Rapid City offers 53 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. LED televisions are featured in guestrooms. Kitchenettes offer full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided weekly.

  • In-room kitchenette
  • Dining room
  • Sitting area
  • LED television
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Housekeeping (weekly)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Wheelchair accessible
  • Toothbrush and toothpaste available

Food & Drink

Guests are served free continental breakfast daily from 6:00 AM to 10:00 AM.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Children under 14 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 25 per pet, per stay
  • Weight limit: 50 lbs
  • Service animals are exempt from fees

Policies

This property is managed by a professional host

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host.This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Social distancing measures are in place.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Property confirms they are implementing guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • GrandStay Rapid City
  • GrandStay Residential
  • GrandStay Residential Suites
  • GrandStay Residential Suites Hotel Rapid City
  • GrandStay Residential Suites Rapid City
  • GrandStay Residential Suites Rapid City Aparthotel
  • GrandStay Residential Suites Aparthotel
  • Stay Resintial Suites
  • GrandStay Residential Suites - Rapid City Aparthotel
  • GrandStay Residential Suites - Rapid City Rapid City
  • GrandStay Residential Suites - Rapid City Aparthotel Rapid City
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.