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4.4 out of 5

"I booked a breakfast for 2 rate, the Sky restaurant on-site is closed. I was not informed until we were checking in, at check-in I received a form to ... " More

By a verified traveler on Mon 08 Mar 2021

Hotel Description

3-star hotel near North Carolina State Capitol

Heart of Raleigh

Within a 15-minute walk of this Downtown Raleigh hotel, you'll find North Carolina State Capitol and Raleigh Convention Center. Also, Marbles Kids Museums is within half a mile (1 km) and Duke Energy Center for the Performing Arts is within 2 miles (3 km).

Dining, 24-hour fitness

This hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. WiFi in public areas is free. Self parking, a 24-hour business center, and a snack bar/deli are also offered.

Free Internet, flat-screen TVs

The 203 guestrooms offer free WiFi and free wired Internet, flat-screen TVs with satellite channels, and room service. Coffee/tea makers, free newspapers, and hair dryers are also available.

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$119* Per night/room Aug 9 - Aug 10

Room, 1 King Bed, Non Smoking (Leisure)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Non Smoking (Upgraded Amenities)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, Accessible, Non Smoking (Hearing, Mobility Tub)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Holiday Inn Raleigh Downtown - Capital, an IHG Hotel ratings based on 12 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Holiday Inn Raleigh Downtown - Capital, an IHG Hotel

Everyone (6) Couples (2) Family (2)
3 out of 5
I booked a breakfast for 2 rate, the Sky restaurant on-site is closed. I was not informed until we were checking in, at check-in I received a form to fill out for breakfast that had pricing on it. I had to confirm with the front desk that I already bought a breakfast rate so they would not double charge me. On the form it had things like "breakfast bowl" where we left a note to take out the meat, was not informed that these were prepackaged frozen dinner meals until we received them. So with all that being said, be careful to double check if the restaurant is opened up before planning that. Other than that the staff and hotel were great.

Posted by on Mar 8, 2021

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Comment from Hotel Management

Mar 22, 2021 by dl

Hello, sorry you weren't notified ahead of time about breakfast. Thank you for letting us know that you weren't notified. I'm so pleased that you enjoyed our staff. Please stay again we appreciate your feedback.

5 out of 5

Posted by on Mar 8, 2020

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Comment from Hotel Management

Mar 11, 2020 by Charles Woolard Reservations Coordinator

Hi there, thanks for staying here with us at the Holiday Inn Raleigh downtown

4 out of 5
The host at check in was pleasant ant helpful. The location is convenient and parking on site. The hotel was clean.

Posted by on Dec 4, 2019

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Comment from Hotel Management

Dec 5, 2019 by Charles Woolard Reservations Coordinator

Hello, thank you so much for staying here with us. We appreciate the review.

5 out of 5
The front desk staff especially jamal was very accommodating..courteous...knowledgeable..polite...informative...gracious....helpful

Posted by on Nov 10, 2019

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Comment from Hotel Management

Nov 11, 2019 by Charles Woolard Reservations Coordinator

Hi there , thank you for taking a moment to share your feedback from your recent stay with us it was truly a pleasure. I have shared the wonderful praise mention to Jamel. We hope to see you again if in the Raleigh downtown area.

5 out of 5
Great property and very convent to downtown things to do.

Posted by on Oct 7, 2019

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Comment from Hotel Management

Oct 7, 2019 by Charles Woolard Reservations Coordinator

Hi there, thank you so much for taking a moment to share your stay with us. We look forward to see you again if ever back in the downtown Raleigh area

4 out of 5
The view from the lounge was spectacular!! Staff were so welcoming We were dropping off our daughter at NCSU and it was hard They showed interest to her and empathy to us about the moment.Above and beyond their job description

Posted by on Aug 18, 2019

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Comment from Hotel Management

Aug 19, 2019 by Charles Woolard Reservations Coordinator

Hello, Thank you for staying with us here while dropping your daughter off. We wish her much success while at NCSU. We hope to see you guys here again next time your in the Raleigh area.

4 out of 5

Posted by on Aug 6, 2019

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Comment from Hotel Management

Aug 7, 2019 by Charles Woolard Reservations Coordinator

Hello , thank you for staying here with us at the Holiday Inn Raleigh Downtown.

5 out of 5
A little confusion on parking. Garage was full when we came back at night and wasn’t aware of a side lot until going inside but otherwise a good experience.

Posted by on Jul 14, 2019

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Comment from Hotel Management

Jul 15, 2019 by Charles Woolard Reservations Coordinator

Hi there, Sorry for in confusion on parking. We have designated parking in our parking garage for our over night members. During the week the lot does not belong to the hotel for future reference. But we hope to see you again if your in the Raleigh Downtown area.

5 out of 5
Very nice rooms...clean and bed very comfy. Hallways could use some updating otherwise nice hotel

Posted by on Dec 23, 2018

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Comment from Hotel Management

Dec 26, 2018 by Charles Woolard Reservations Coordinator

Hi, Thanks for staying with us. We value our guest feedback. Hope to see you again in the near future.

5 out of 5

Easy and convenient

Hotel was located in good safe downtown location and convenient to all downtown locations. Parking was in garage although there is plenty of street parking in the area.Room was huge and had a great view of the city although the bathroom was unusually small but not a big deal. Room service was awesome food was hot and delicious and very timely. Wouldn’t hesitate to stay again if in Raleigh.

Posted by , from Harrisburg,Pa on Jan 22, 2018

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Comment from Hotel Management

Jan 24, 2018 by Charles W.

Thanks for sharing your thoughts from your stay with us. We look forward to seeing you again in the near future.

About the Holiday Inn Raleigh Downtown - Capital, an IHG Hotel

Location 320 Hillsborough St, Raleigh, NC 27603

Renovations + Closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):

  • Fitness facilities

Property Features

Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. There's an onsite 24-hour business center. Public spaces have free WiFi and wired Internet. Event space at this hotel measures 6500 square feet (604 square meters) and includes conference space. Holiday Inn Raleigh Downtown - Capital, an IHG Hotel also features a 24-hour fitness center, complimentary newspapers in the lobby, and laundry facilities. Parking is available for a fee. Smoking is allowed in designated areas at this 3-star Raleigh hotel.

  • 1 building
  • 203 guestrooms or units
  • 20 levels
  • 6500 sq ft of conference space
  • 604 sq m of conference space
  • Built in 1970
  • Dining venue
  • Bar or lounge
  • Deli
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Newspapers in lobby (free)
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge) , RV, bus, truck parking (surcharge)

Transport

  • Airport: Raleigh-Durham International Airport (RDU) (28 km / 17.4 mi)
  • Train station: Raleigh Station (1 km / 0.6 mi)
  • Parking: Self parking and RV/bus/truck parking available for a surcharge

Room Amenities

Holiday Inn Raleigh Downtown - Capital, an IHG Hotel offers 203 accommodations with safes and complimentary newspapers. 32-inch flat-screen televisions come with premium satellite channels. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Raleigh hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Bathrooms are partially open
  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to 10 AM.

Skye Tower Restaurant - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 2 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a smoke detector

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place and staff at the property wear personal protective equipment.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Staffed front desk
  • Social distancing measures are in place
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Parking height restrictions apply

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 5.00 and USD 19.95 per person (approximately)
  • Self parking fee: USD 10.00 per night
  • Refrigerator fee: USD 10 per night
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Capital Hotel Raleigh Downtown
  • Holiday Inn Raleigh Downtown
  • Holiday Inn Raleigh Downtown Capital
  • Holiday Inn Raleigh Downtown Capital Hotel
  • Raleigh Capital, An Ihg
  • Holiday Inn Raleigh Downtown Capital
  • Holiday Inn Raleigh Downtown - Capital, an IHG Hotel Hotel
  • Holiday Inn Raleigh Downtown - Capital, an IHG Hotel Raleigh

You should know

  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.