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4.1 out of 5

"The carpets in the hallway is very dirty The furniture In the rooms is very old ripped up and dirty " More

By a verified traveler on Tue 22 Aug 2023

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Hotel Description

Hotel near North Carolina State Capitol in Raleigh

Downtown Raleigh stay

Within a 10-minute walk of this Downtown Raleigh hotel, you'll find North Carolina State Capitol and Marbles Kids Museums. Also, Raleigh Convention Center is within half a mile (1 km) and Duke Energy Center for the Performing Arts is within 2 miles (3 km).

24-hour fitness

A 24-hour gym, self parking, and laundry facilities are featured at this hotel. WiFi in public areas is free. A 24-hour business center, a garden, and express check-in are also on offer.

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

Bed Count 1 King Bed Maximum Occupancy 2 Max
$156* Per night/room May 19 - May 20

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed (High Floor)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Holiday Inn Raleigh Downtown - Capital, an IHG Hotel ratings based on 17 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Holiday Inn Raleigh Downtown - Capital, an IHG Hotel

Everyone (7) Couples (4) Family (3)
3 out of 5

Posted by , from Louisville on Oct 2, 2023

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3 out of 5
The carpets in the hallway is very dirty The furniture In the rooms is very old ripped up and dirty

Posted by on Aug 22, 2023

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4 out of 5

Posted by on Aug 22, 2023

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4 out of 5
The staff was fantastic! The property itself has some things that need fixed/updated, but they are minor. Apparently they are in the works of planning to tear it down and rebuild, so I’m guessing they aren’t wanting to put any money into it.

Posted by , from Wamego on Feb 22, 2023

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4 out of 5

Posted by on Apr 10, 2022

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5 out of 5
Location was great - rooms were nice and quiet - Jamie at front desk was particularly helpful and attentive

Posted by , from KITTY HAWK on Feb 4, 2022

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4 out of 5
Welcoming staff, clean rooms, could use some love in general corridors- we will be back.

Posted by on Jan 27, 2022

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3 out of 5

Posted by on Sep 26, 2021

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3 out of 5
I booked a breakfast for 2 rate, the Sky restaurant on-site is closed. I was not informed until we were checking in, at check-in I received a form to fill out for breakfast that had pricing on it. I had to confirm with the front desk that I already bought a breakfast rate so they would not double charge me. On the form it had things like "breakfast bowl" where we left a note to take out the meat, was not informed that these were prepackaged frozen dinner meals until we received them. So with all that being said, be careful to double check if the restaurant is opened up before planning that. Other than that the staff and hotel were great.

Posted by on Mar 8, 2021

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Comment from Hotel Management

Mar 22, 2021 by dl

Hello, sorry you weren't notified ahead of time about breakfast. Thank you for letting us know that you weren't notified. I'm so pleased that you enjoyed our staff. Please stay again we appreciate your feedback.

5 out of 5

Posted by on Mar 8, 2020

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Comment from Hotel Management

Mar 11, 2020 by Charles Woolard Reservations Coordinator

Hi there, thanks for staying here with us at the Holiday Inn Raleigh downtown

About the Holiday Inn Raleigh Downtown - Capital, an IHG Hotel

Location 320 Hillsborough St, Raleigh, NC 27603

Property Features

WiFi and wired Internet are free in public spaces. You'll find a 24-hour business center on site. A 24-hour fitness center, a vending machine, and a garden are also featured at Holiday Inn Raleigh Downtown - Capital, an IHG Hotel. Parking is available for a fee. Smoking is allowed in designated areas at this Raleigh hotel.

  • 1 building
  • 203 guestrooms or units
  • 20 levels
  • Built in 1970
  • Charging station for electric cars
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Garden
  • Newspapers in lobby (free)
  • Elevator
  • Smoking in designated areas
  • Water dispenser

Family Friendly Amenities

  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Self parking (surcharge) , RV, bus, truck parking (surcharge)

Transport

  • Train station: Raleigh Union Station (0.8 km / 0.5 mi)
  • Parking: Self parking and RV/bus/truck parking available for a surcharge

Room Amenities

Holiday Inn Raleigh Downtown - Capital, an IHG Hotel offers 203 accommodations with safes and complimentary newspapers. 32-inch flat-screen televisions come with premium satellite channels. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Raleigh hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

  • Bathrooms are partially open
  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Wheelchair accessible
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals on site
  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 2 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Staffed front desk
  • Social distancing measures are in place
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Parking height restrictions apply

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 15 per night
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Capital Hotel Raleigh Downtown
  • Holiday Inn Raleigh Downtown
  • Holiday Inn Raleigh Downtown Capital
  • Holiday Inn Raleigh Downtown Capital Hotel
  • Raleigh Capital, An Ihg
  • Holiday Inn Raleigh Downtown Capital
  • Holiday Inn Raleigh Downtown - Capital, an IHG Hotel Hotel
  • Holiday Inn Raleigh Downtown - Capital, an IHG Hotel Raleigh

You should know

  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.