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"Great place for overnight or longer. Just stopping through for a night before continuing trip. " More

By a verified traveler on Wed 19 Jun 2019

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Hotel Description

Enjoy the free WiFi at this Cary hotel

In Cary

You'll find Fresenius Medical Care at Wakemed Raleigh Hospital and Koka Booth Amphitheater within 2 miles (3 km) of this hotel. Lochmere Golf Club and Hemlock Bluffs Nature Preserve are also within 2 miles (3 km).

Free breakfast

This hotel features free WiFi in public areas, a safe deposit box, and laundry facilities. Enjoy the free on-the-go breakfast each morning. Staff at the 24-hour front desk can provide around-the-clock assistance.

Free WiFi, kitchens

The 121 guestrooms feature well-equipped kitchens with refrigerators, stovetops, and microwaves, as well as flat-screen TVs with cable channels. Free WiFi, coffee/tea makers, and phones are also available. Housekeeping is available on request.

Studio, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Studio, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Studio, 1 Queen Bed, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Studio, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Extended Stay America Suites Raleigh Cary Regency Parkway N ratings based on 19 Verified Reviews

Review Summary
3.1 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Extended Stay America Suites Raleigh Cary Regency Parkway N

Everyone (9) Couples (2) Family (2)
5 out of 5

Posted by on Nov 28, 2019

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4 out of 5

Posted by on Oct 5, 2019

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1 out of 5
After making reservations the hotel says they have no rooms, this is second extended stay where there is no room, this is not acceptable

Posted by on Aug 13, 2019

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Comment from Hotel Management

Aug 14, 2019 by Hotel Management

Thank you for taking the time to provide your feedback, and we are sorry our hotel was overbooked and unable to accommodate you. We offer no excuses for this mix-up, and we apologize for the inconvenience this caused to you. We understand the frustration and sincerely hope you will provide us another opportunity to serve you. Sincerely, Hotel Management

4 out of 5

Posted by on Aug 11, 2019

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5 out of 5
Great place for overnight or longer. Just stopping through for a night before continuing trip.

Posted by on Jun 19, 2019

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Comment from Hotel Management

Jun 20, 2019 by Hotel Management

Thank you for the fantastic feedback of Extended Stay America. We are delighted to know you had a great time with us and that our ideal location made your stay a memorable one. Thank you once more for the great review. Please come and see us again! Sincerely, Hotel Management

1 out of 5
I did not stay here but I was charged for it anyway

Posted by on Jun 14, 2019

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Comment from Hotel Management

Jun 17, 2019 by Hotel Management

Dear Guest, Thank you for bringing this to our attention. We take these matters very seriously and will take the necessary actions to ensure this is properly addressed. Sincerely, Hotel Management

3 out of 5
First. We were greeted by a nice young man,at check in. Our room was okay,however the shower was stopped up,as well as the toilet. When I went to the lobby,for morning coffee,I asked the desk clerk,Carmen, where is the sugar for coffee? She said with a snotty voice,"We don't have none." I said, "no sugar?" She again was very rude and snapped at me and said,"NO!". I took offense by this,very much. You do not treat your customers this way. Carmen had mentioned to another customer that this was only her second or third day there. I suggest you look into her attitude! The other employees were very nice! The rooms were okay,but dirty. The dressers had dirt film.The shower was not cleaned before we came.(Old soap scum). I did not recommend this motel to my son's in-laws,when they come to town.Julie H.

Posted by on Apr 23, 2019

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Comment from Hotel Management

May 17, 2019 by Hotel Management

It was a pleasure to have you as our guest. We are glad to read you liked our overall service and had a comfortable stay. However, we are sorry for the unpleasant experience with one of our associates. We value your feedback and will use it to make sure we are more consistent in our service delivery. Your concern regarding the cleanliness will be shared with our housekeeping team. We hope you consider staying with us again as we would welcome the opportunity to restore your confidence in our hotel. Sincerely, Hotel Management

1 out of 5
Went to check into our room, they gave our room away but charged us for it. We are currently having to dispute charges to get our money back. Ruined our weekend and still charged.

Posted by on Apr 1, 2019

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Comment from Hotel Management

May 17, 2019 by Hotel Management

Dear Guest, thank you for reaching out to us with your review. We are sorry our hotel was overbooked and unable to accommodate you. We offer no excuses for this mix-up, and we apologize for the inconvenience. Please reach out to the booking agent used, we are confident they can assist you with any billing issues. We understand the frustration and truly hope you will offer us another opportunity to serve you. Thank you. Sincerely, Hotel Management

5 out of 5
I love the stuff & the room r nice and I like the location

Posted by on Feb 20, 2019

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Comment from Hotel Management

Feb 21, 2019 by Hotel Management

Thank you for being our guest at Extended Stay America. Our team is so pleased to learn you enjoyed our ideal location, found your suite comfortable and our staff friendly and professional. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management

5 out of 5
very good location to area's venues,pleasantly quite inside and out.

Posted by on Jul 16, 2018

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Comment from Hotel Management

Jul 16, 2018 by Hotel Management

It was a pleasure to have you as our guest. We’re delighted to know everything went great for you during your visit and that our wonderful location made it even better. Thank you for choosing Extended Stay America. We look forward to your next stay! Sincerely, Hotel Management

About the Extended Stay America Suites Raleigh Cary Regency Parkway N

Location 1500 Regency Pkwy, Cary, NC 27511

Property Features

Free breakfast is available daily. WiFi is free in public spaces. The business-friendly Extended Stay America Suites Raleigh Cary Regency Parkway N also features coffee/tea in a common area, laundry facilities, and complimentary use of a nearby fitness facility. This Cary hotel is smoke free.

  • 121 guestrooms or units
  • 3 levels
  • Built in 1998
  • To-go breakfast (free)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: Cary Station (6.8 km / 4.2 mi)

Room Amenities

Extended Stay America Suites Raleigh Cary Regency Parkway N offers 121 accommodations with coffee/tea makers and irons/ironing boards. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered on request and hair dryers can be requested.

  • In-room kitchen
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Stove
  • Coffee maker
  • Kitchenware
  • Shower and tub combination
  • Housekeeping (on request)
  • Hair dryer available
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests are served free on-the-go breakfast daily from 6 AM to 9:30 AM.

Nearby Activities

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

If you are planning to arrive after 9:00 AM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Guests arriving after 9:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 25 per pet, per day (maximum USD 150 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 per room
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

No onsite parking is available

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No onsite parking is available. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas.

  • One child stays free
  • Masks are compulsory at the property
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per day (maximum USD 150 per stay)
  • Housekeeping fee: USD 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Extended Stay America Raleigh Regency Parkway N
  • Extend Stay America Raleigh R
  • Extended Stay America Raleigh Regency Parkway N Hotel Cary
  • Extended Stay America Regency Parkway
  • Extended Stay America Raleigh Cary Regency Parkway N Aparthotel
  • Extended Stay America Raleigh Regency Parkway N Aparthotel
  • Extended Stay America Raleigh Cary Regency Parkway N
  • Extended Stay America Suites Raleigh Cary Regency Parkway N Cary

You should know

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.