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"The room is a little small, and the décor is a little dated, but the room was very clean and comfortable. I had a problem with my reservation and the ... " More

By a verified traveler on Mon 02 Jul 2018

Hotel Description

Hotel near Kenan Stadium, connected to a shopping center in Chapel Hill

Close to shopping

You'll find Kenan Stadium and University of North Carolina within 3 miles (5 km) of this Chapel Hill hotel. Franklin Street and University Mall are also within 3 miles (5 km).

Free shuttle, parking

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Enjoy the fitness center and perks like free self parking and a free area shuttle. A 24-hour business center, free WiFi in public areas, and a picnic area are also on offer.

Free WiFi, flat-screen TVs

In addition to flat-screen TVs with satellite channels, the 132 guestrooms offer free WiFi and room service. Coffee/tea makers, free local calls, and ironing boards are also available.

Executive Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Two Double beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Double Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Two Room Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Double Room, 2 Double Beds, Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Chapel Hill University Inn ratings based on 36 Verified Reviews

Review Summary
3.3 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Chapel Hill University Inn

Everyone (19) Family (3)
3 out of 5
I did not like that there were bugs found in our room. the housekeeping was really good

Posted by on Aug 12, 2019

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Comment from Hotel Management

Aug 15, 2019 by Chapel Hill University Inn

We certainly do appreciate you for your review. We do apologize for any inconveniences that you came across during your stay. The experience is not acceptable and we will be addressing the problem directly.

4 out of 5
Had a great stay at the University Inn. It was clean and staff was helpful. Had an issue with air conditioner not cooling the staff was very quick to send someone to check the unit. When the air conditioner could not be fixed we were given another room

Posted by on Jul 20, 2019

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Comment from Hotel Management

Jul 22, 2019 by Chapel Hill University Inn

We certainly do appreciate you for your review. We do apologize for any inconveniences that you came across during your stay. We are definitely staying on top of all AC issues and we're working to insure it doesn't happen again. We look forward to seeing you in the future.

5 out of 5
Everything was good. The only thing the bathroom sink was clogged

Posted by on Jun 25, 2019

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Comment from Hotel Management

Jun 26, 2019 by Chapel Hill University Inn

Thank you so much for your review. We appreciate you staying with us and we certainly want to make sure that we are steadily improving our guests' experience here, so thank you very much for voicing your experience with us. We hope to see you again soon!

3 out of 5
It was okay. No microwave nor refrigerator in the room. No microwave available to use for the customers.

Posted by on Dec 4, 2018

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Comment from Hotel Management

Dec 5, 2018 by Chapel Hill University Inn

We certainly do appreciate you for your review. We do apologize for any inconveniences that you came across during your stay. We will be sure to improve in those areas. We look forward to seeing you in the future.

2 out of 5
Room felt damp and sticky. There were smokers outside the door. No ventilation in the bathroom. Price was good but next time I will spend more and hope for a better room.

Posted by on Oct 13, 2018

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Comment from Hotel Management

Oct 15, 2018 by Chapel Hill University Inn

Thank you so much for your response.

4 out of 5
Basic comfort hotel near Chapel Hill, North Carolina. The staff is friendly and helpful, especially the housekeeping staff.

Posted by , from Palm Desert, CA on Sep 20, 2018

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Comment from Hotel Management

Sep 20, 2018 by Chapel Hill University Inn

Thank you so much Ellie for your review. We appreciate you staying with us. We hope to see you again soon!

2 out of 5

Expected Better

Pros: Location, pool
Cons: Needs updating and cosmetic repairs, working appliances, pool supervision
Location: close to shopping, restaurants, services
I stayed here for a weekend visit with my daughter who recently graduated from College. I chose it for the price and the pictures of the pool looked inviting. Which it was, until unruly and unsupervised children became just too much to deal with. Even the children who were supervised came with a parent too attached to their phone to care if the kids were acting like animals. Some of the guests appeared more like long term residents, like they were living there - and we got just a bit of a seedy vibe from some of the people hanging around. Stale cigarette smoke permeated the room, the hair dryer didn't work, there were no pool towels for guests, the curtains were falling down, there were cracks in the walls, ugh....HOWEVER, the room was clean, there were no bugs, the beds were comfortable and the price was right. I would not stay here again.

Posted by , from New Hampshire on Jul 23, 2018

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Comment from Hotel Management

Jul 23, 2018 by Chapel Hill University Inn

We certainly do appreciate you for your review. We do apologize for any inconveniences that you came across during your stay. We will be sure to improve in those areas.

5 out of 5

Very nice and a bargain price

The room is a little small, and the décor is a little dated, but the room was very clean and comfortable. I had a problem with my reservation and the staff was very helpful in getting it straightened out. I'll definitely be back again!

Posted by on Jul 2, 2018

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Comment from Hotel Management

Jul 2, 2018 by Chapel Hill University Inn

Thank you so much for your warm response! We really appreciate you making the Chapel Hill University Inn as your hotel destination. We hope to see you back here soon!

5 out of 5

Perfect

We have stayed here on several occasions because it is a pet friendly hotel. It’s clean and the rooms are nice. The prices are so reasonable. This is our “go to” hotel whenever we are in Chapel Hill. I highly recommend it if you’re looking for a nice clean hotel that allows pets. I give it 5 stars!

Posted by on Jun 18, 2018

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Comment from Hotel Management

Jun 18, 2018 by Chapel Hill University Inn

Thank you so much for your very warm review! We are certainly glad to have you anytime that you are in town and we are excited to have you back with us again soon!

2 out of 5
The place was clean but our bed was terrible and the point of a motel is to sleep. The bed made so much noise if we moved we woke up. Springs were shot. Older motel. Close to UNC though and areas for food. Just not comfortable.

Posted by on Apr 30, 2018

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Comment from Hotel Management

May 2, 2018 by Chapel Hill University Inn

Thank you for your review. We do apologize for any inconveniences that you came across during your stay. We will be sure to improve in those areas. We look forward to seeing you in the future.

About the Chapel Hill University Inn

Location 1301 N Fordham Blvd, Chapel Hill, NC 27514

Renovations + Closures

The following facilities will be closed during November, December, January, February, March, and April:

  • Swimming pool

Property Features

Chapel Hill University Inn offers its guests an outdoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There's an onsite 24-hour business center. Barbecue grills, multilingual staff, and a picnic area are also featured at Chapel Hill University Inn. An area shuttle within 3 mi and a shopping center shuttle are free. Self parking is free. Smoking is allowed in designated areas at this Chapel Hill hotel.

  • 132 guestrooms or units
  • 2 levels
  • 2 buildings
  • Built in 1962
  • Dining venue
  • Bar or lounge
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Free area shuttle
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Airport: Raleigh, NC (RDU-Raleigh - Durham Intl.) (28.2 km / 17.5 mi)
  • Property shuttles: Free area shuttle within 3 mi and shopping center shuttle
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Chapel Hill University Inn offers 132 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and irons/ironing boards. Flat-screen televisions come with premium satellite channels. Bathrooms include shower/tub combinations and complimentary toiletries. This Chapel Hill hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). A nightly turndown service is provided and housekeeping is offered daily.

  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Local calls (free)
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6:30 AM to 10:30 AM.

TLC Bar and Grill - Onsite family restaurant.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 1 AM
  • Minimum check-in age is 18

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10 per night.
  • Free cribs (infant beds)!

Pets

  • Pets: USD 43 per accommodation, per stay, plus a deposit of USD 43.00 per stay
  • Only dogs and cats are allowed
  • Maximum 2 per room (weight limit: 50 lbs)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • No elevators

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 7.00 and USD 10.00 for adults, USD 7.00 and USD 10.00 for children (approximately)
  • Pet deposit: USD 43.00 per stay
  • Pet fee: USD 43 per accommodation, per stay
  • Refrigerator fee: USD 10 per night
  • In-room microwave fee: USD 10.00 per night
  • Rollaway bed fee: USD 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Chapel Hill Inn
  • Chapel Hill University Inn
  • Inn Chapel Hill
  • University Inn Chapel Hill
  • Chapel Hill University Hotel Chapel Hill
  • Chapel Hill Holiday Inn

You should know

  • The seasonal pool will open in May and close in October.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.