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"no buffet but every thing was excellent. " More

By a verified traveler on Sun 13 Jun 2021

Hotel Description

3-star hotel near North Carolina Museum of Natural Sciences

In Raleigh

Your stay at this Northeast Raleigh hotel places you within 2 miles (3 km) of Raleigh Flea Market and Duke Raleigh Hospital. Duke university affiliated physicia and Marsh Creek Park are also within 3 miles (5 km).

Business services

This hotel doesn't skimp on freebies - guests receive free WiFi and free self parking. Traveling for business? Take advantage of the business center, express check-in, and conference space. There's an outdoor pool on site, and laundry facilities and free newspapers are also offered.

Free WiFi, flat-screen TVs

The 139 guestrooms have flat-screen TVs with cable channels and offer free WiFi and coffee/tea makers. Free weekday newspapers, free local calls, and hair dryers are also available.

Standard Room, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 2 Max
$68* Per night/room Jul 1 - Jul 2

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Double Beds, Accessible, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max

Best Western Raleigh North-downtown ratings based on 27 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Best Western Raleigh North-downtown

Everyone (7) Couples (4) Family (13)
5 out of 5
no buffet but every thing was excellent.

Posted by on Jun 13, 2021

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Comment from Hotel Management

Jun 14, 2021 by Randy

We appreciate the feedback and hope to have some form of the hot breakfast back in about 2 weeks.

1 out of 5
Nothing. Good about my experience. It stinks .

Posted by on Jun 13, 2021

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Comment from Hotel Management

Jun 14, 2021 by Randy

We do apologize, if you would like to discuss any of the issues you encountered during your stay, please feel free to reach out to me directly.

2 out of 5
The hotel needs some fixes to the room and furnishings and a good cleaning, especially dusting. On a positive note, the staff were friendly and hotel was relatively quiet.

Posted by on May 31, 2021

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Comment from Hotel Management

Jun 1, 2021 by Randy

We appreciate the feedback and are working hard to bring this location back up to where it should be....I am part of the new management team and we do hope to see you again.

1 out of 5
This property need some help!!! First off check in is at 3. My room was t ready, they were two cleaning ladies still cleaning when I got to my room. Waited another 45 mins. Then there’s no remote for the tv, no coffee pot , no iron and the tub was still dirty. I was supposed to stay 3 nights but stayed only one! With all the stuff that’s wrong they also had roaches!!!!! I complained to the manager and he seemed to be very upset and called his boss but had to leave a message! No one has gotten back to me and I’m very upset ! I’m not from NC so I wasn’t familiar with the hotels in that area, but the reviews were cool . Apparently people live differently then I do!!!!!

Posted by on May 10, 2021

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Comment from Hotel Management

Jun 1, 2021 by Randy

We appreciate the feedback and as part of the new management team, we are working hard to fix many of the issues you noted above. We do hope you will give us another try if back in the area.

1 out of 5
THE CIGARETTE SMELL WAS HORRIBLE. THE VIEW IN THE BALCONY WAS ABOUT TRASH

Posted by on Apr 5, 2021

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Comment from Hotel Management

May 17, 2021 by Randy

We appreciate the feedback and are working hard to address the smoking issue at this location. We will be installing in room detectors that will notify the desk anytime a guest smokes anything in our rooms. We do hope you will give us another try when back in the area.

2 out of 5
Never again. It was dirty and sketchy. Let's didn't work on the outside door. Didn't feel safe.

Posted by on Mar 15, 2021

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3 out of 5
Liked breakfast but not prepared for the volume of guests. Ran out of basic foods but replenished reasonably. Room no not cleaned very well,rug dirty and bathroom needed to be cleaned properly

Posted by on Mar 9, 2020

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2 out of 5
The location worked well for our purposes. However, the room was not very clean. There were a lot of loose hairs on the bathroom floor and some orange stains on the pillowcases. The quality of the room was a get what you pay for situation. The king mattress was not comfortable and the water pressure was minimal (on the 3rd floor). If we go to Raleigh again we will spend a bit more to stay in a more comfortable room and hotel.

Posted by on Jan 31, 2020

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5 out of 5
Very clean facilities. Location is excellent. Staff was so polite and attentive

Posted by on Dec 30, 2019

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3 out of 5
Check in was quick and accurate. The property is old but clean. It was noisy, lots of children running the halls.

Posted by on Dec 15, 2019

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About the Best Western Raleigh North-downtown

Location 2715 Capital Blvd, Raleigh, NC 27604

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Public spaces have free WiFi. Business amenities include a business center and a meeting room. An outdoor pool, multilingual staff, and complimentary newspapers in the lobby are also featured at the business-friendly Best Western Raleigh North-downtown. Self parking is free. This 3-star Raleigh hotel is smoke free.

  • 139 guestrooms or units
  • 3 levels
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Airport: Raleigh-Durham International Airport (RDU) (25.7 km / 16 mi)
  • Train station: Raleigh Station (7.2 km / 4.5 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Best Western Raleigh North-downtown offers 139 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy continental breakfast on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 10:00 AM.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available for breakfast

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: USD 0.01 for adults and USD 0.01 for children (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Hotel Raleigh North Downtown
  • Best Western Raleigh North Downtown
  • Best Western Raleigh North Hotel Raleigh
  • Raleigh Best Western
  • Best Western Raleigh North-downtown Hotel
  • Best Western North-downtown Hotel
  • Best Western Raleigh North-downtown
  • Best Western North-downtown
  • Best Raleigh Downtown Raleigh
  • Best Western Raleigh North-downtown Hotel
  • Best Western Raleigh North-downtown Raleigh
  • Best Western Raleigh North-downtown Hotel Raleigh

You should know

  • The seasonal pool will open in May and close in September.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.