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Hotel Florencia

3.0 star property
3-star hotel near Galerías Querétaro Shopping Center

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Photo gallery for Hotel Florencia

Living area
Superior Room, 1 King Bed | Desk, free WiFi, bed sheets
Restaurant
Superior Room, 1 King Bed | Desk, free WiFi, bed sheets
Living area

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available

Explore the area

View in a map
Av. Prolongacion Zaragoza 101, Col Jardines de Hacienda, Querétaro, QUE, 76180
  • Place, HILVANA Shoe & Fashion Outlet
    ‪10 min walk‬
  • Place, Galerías Querétaro Shopping Center
    ‪15 min walk‬
  • Place, Plaza Santa Maria Bullring
    ‪19 min walk‬
  • Airport, Querétaro, Querétaro (QRO-Querétaro Intl.)
    ‪57 min drive‬

Room options

View all photos for Superior Room, 1 King Bed

A hotel room with a large bed, a nightstand, a window with curtains, and a view of the outside.

Superior Room, 1 King Bed

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Double Room, 2 Double Beds

A hotel room with two beds, a desk, a chair, and a large window with curtains.

Standard Double Room, 2 Double Beds

  • 237 sq ft
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Junior Suite, 1 King Bed

A hotel room with a large bed, a wooden chair, a desk, and a small table.

Junior Suite, 1 King Bed

  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room

Standard Room | Desk, free WiFi, bed sheets

Standard Room

  • 237 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Double Room

A hotel room with two beds, a desk, a chair, and a large window with curtains.

Superior Double Room

  • 280 sq ft
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Triple Room

A hotel room with two beds, a desk, a chair, and a window with curtains.

Standard Triple Room

  • 280 sq ft
  • Sleeps 6
  • 3 Double Beds
  • Free WiFi

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About the neighborhood

Querétaro

Downtown Querétaro stay.Your stay at this Downtown Querétaro hotel places you within 2 miles (3 km) of Galerías Querétaro Shopping Center and Plaza Santa Maria Bullring. Autonomous University of Querétaro and Alameda Hidalgo Park are also within 3 miles (5 km).

What's nearby

  • HILVANA Shoe & Fashion Outlet - 10 min walk - 0.6 miles
  • Galerías Querétaro Shopping Center - 15 min walk - 0.8 miles
  • Plaza Santa Maria Bullring - 19 min walk - 1.0 mile
  • Acueducto & Mirador - 7 min drive - 1.5 miles
  • Aqueduct of Santiago de Querétaro - 13 min drive - 3.3 miles

Getting around

  • Queretaro Intl. Airport (QRO) - 40 min drive

Restaurants

  • ‪Karnes En Su Jugo - ‬3 min walk
  • ‪Los Dogos Querétaro - ‬2 min walk
  • ‪El Fogón Del Pastor - ‬1 min walk
  • ‪Hamburguesas El Galan - ‬2 min walk
  • ‪¡Qué Tortas! - ‬1 min walk

About this property

Hotel Florencia

3-star hotel near Galerías Querétaro Shopping Center
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business center and a meeting room are available.

WiFi is free in public spaces. An outdoor pool, a terrace, and tour/ticket assistance are also featured at the business-friendly Hotel Florencia. Free self parking is available.

This 3-star Querétaro hotel is smoke free.

  • 73 guestrooms or units
  • Business facilities
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Terrace
  • Garden
  • Elevator
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue
Hotel Florencia offers 73 air-conditioned accommodations with complimentary bottled water and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include showers. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

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Jul 19 - Jul 20
Total with taxes and fees
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Property amenities

Family friendly

  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 1:00 PM for a fee: MXN 200 for adults and MXN 140 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Outdoor pool

Accessibility

  • Elevator

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 200 for adults and MXN 140 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Charges for extra guests may apply and vary according to property policy.
A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, debit cards, and cash. Noise-free guestrooms cannot be guaranteed. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 8:00 AM to 9:00 PM.

Property is also known as

Florencia Queretaro
Hotel Florencia
Hotel Florencia Queretaro
Hotel Florencia Hotel
Hotel Florencia Querétaro
Hotel Florencia Hotel Querétaro

Frequently asked questions

How close is Hotel Florencia to the airport?

Hotel Florencia is 22.7 mi (40-min drive) away from the Queretaro Intl. Airport (QRO) airport, the closest popular airport to the property.

Does Hotel Florencia have an airport shuttle?

Airport shuttle services are not available at Hotel Florencia.

Does Hotel Florencia offer free breakfast?

Free breakfast isn’t provided at Hotel Florencia, but buffet breakfast is offered for a fee of MXN 200 for adults and MXN 140 for children. It's available every day from 7:00 AM to 1:00 PM.

Is there a casino at Hotel Florencia?

No, there is no casino at this hotel.

What time is check-in at Hotel Florencia?

Check-in start time: 3:00 PM; Check-in end time: 5:00 PM.

Is there free parking at Hotel Florencia?

This hotel offers free self parking.

Does Hotel Florencia have a pool?

Hotel Florencia features an outdoor pool. Guests can enjoy pool access from 8:00 AM to 9:00 PM.

Does Hotel Florencia have a restaurant?

Yes, there is a restaurant on site.

Does Hotel Florencia have a spa?

There are no spa services available at this hotel.

How close is Hotel Florencia to downtown Querétaro?

Hotel Florencia is 2.1 mi away from Querétaro.

Hotel Florencia Reviews

Reviews

6.8
Rating 10 - Excellent. 141 out of 647 reviews
Rating 8 - Good. 195 out of 647 reviews
Rating 6 - Okay. 136 out of 647 reviews
Rating 4 - Poor. 85 out of 647 reviews
Rating 2 - Terrible. 90 out of 647 reviews

6.8/10

Cleanliness

7.0/10

Staff & service

6.2/10

Amenities

6.4/10

Property conditions & facilities

Reviews

Verified

2/10 Terrible

Angelica

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
False advertising, so hot in the room
Stayed 2 nights in Sep 2023
Verified

8/10 Good

Neil

Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 1 night in May 2024
Verified

6/10 Okay

Laura

Disliked: Amenities
They hard mattresses and pillows are incomfortable to rest on, they facilites, in general, require maintenance.
Stayed 2 nights in Aug 2023
Verified

6/10 Okay

Prof.

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
0
Stayed 1 night in Mar 2023
Verified

4/10 Poor

Araceli

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was not warm water for the shower. Some light bulbs were defective. The remote control had to be replaced four times.
Stayed 1 night in Aug 2023
Verified

6/10 Okay

Manuel

Liked: Staff & service, property conditions & facilities
I am torn regarding the review that I want to give to this hotel. First it looks like an abandoned hotel from a video game or a movie. Which is scary but at the same time thrilling. It's a very safe place to be honest and the staff were nice. Its is cheap but not crappy, just old. I was a little scared just because it looks abandoned however once that I was over my prejudices it was a nice stay. The room was very spacious, quiet and clean. They told me at reception that they didn’t have hot water, but I took a shower and the water was hot. I definitely would stay there again and would take some creepy pictures in the process. If you have a twisted sense of humor like I do, you would love it.
Stayed 1 night in Mar 2023
Verified

6/10 Okay

Guadalupe

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
El hotel está bonito pero las instalaciones están deterioradas, guarda un olor como a humedad o Moo
Stayed 1 night in Oct 2025
Verified

8/10 Good

Karina

Liked: Cleanliness
El personal no es tan amable y en algunas ocasiones se notaba que no estaban informados de los trámites porque tardaban mucho en resolver
Stayed 5 nights in Dec 2025
Verified

6/10 Okay

Lucrecia Ceja

Liked: Cleanliness, staff & service
El hotel es lindo y áreas muy amplias, personal muy amable, pero le falta muuuucho mantenimiento, alfombras rotas, el baño olía a drenaje, y el desayuno apenas tibio.
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Armando

Liked: Cleanliness, property conditions & facilities, room comfort
Todo muy bien
Stayed 3 nights in Nov 2025
Verified

2/10 Terrible

Enrique Arturo

Disliked: Cleanliness, property conditions & facilities
La habitación estaba muy descuidada, la alfombra se veía sucia, tenía restos de basura, el edredón estaba roto y tenía manchas amarillas, toallas viejas, en el baño había basura en el bote antes de usarlo y lo peor fue encontrar cabellos en las sábanas y en las almohadas, decidimos irnos.
El edredón estaba viejo, roto y amarillento.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Enrique

Liked: Cleanliness, staff & service, amenities
Personal amable, habitación limpia. El único detalle fue que el agua caliente tardaba mucho en salir. Y como no hay que ser desperdiciados y menos con el agua, pues tocó baño de agua fría. Lo demás muy bien.
Stayed 3 nights in Nov 2025
Verified

4/10 Poor

BEATRIZ

Disliked: Cleanliness, staff & service
Me hospede dos noches ya que tenia un congreso y el lugar es ideal por cercania, al llegar en la noche nos dimos cuenta que las sabanas,cobija efredon etc estaba sucios (no cambiaron nada del hospedaje anterior) hicimos nuestra queja en recepcion pero solo nos llevaron unas almohadas limpias... y lo demas ? Le importo nada ademas el chico alto de recepcionista muy grosero. No lo recomiendo
Stayed 2 nights in Nov 2025
Verified

6/10 Okay

Sonia

Liked: Cleanliness, staff & service
Para los costos que cobra el hotel le hace falta mantenimiento en instalaciones, la habitación que le tocó a mis papás olía fuertemente a caño, las cobijas que te ponen en están rotas la caja fuerte no funciona los refrigeradores viejos y medio enfrían.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Fernanda

Liked: Cleanliness, staff & service, amenities
La habitación de muy buen tamaño, buen higiene y el personal es amable.
Stayed 1 night in Nov 2025
Verified

2/10 Terrible

Ameli

Disliked: Cleanliness, amenities, property conditions & facilities
NO HABIA AGUA CALIENTE EN NINGUN DIA YBEN NINGUNA HABITACION VENDEN UN SERVICIO FALSO
Stayed 2 nights in Oct 2025
Verified

4/10 Poor

LUIS EDWAR

Disliked: Cleanliness, amenities, property conditions & facilities
La habitación tenía mal olor, no había papel en el baño y las almohadas están sucias
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Jose Salvador

Disliked: Cleanliness
Falta mantenimiento y limpieza a detalle
Stayed 1 night in Oct 2025
Verified

6/10 Okay

Erick

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Hotel sencillo, no se parece a las fotos. Las habitaciones son oscuras, viejas y el baño en mal estado, en general las instalaciones están desgastadas, sucias y algo abandonadas. Positivo es que están insonorizadas y no se escucha nada del exterior al igual que cuentan con estacionamiento gratis.
Stayed 1 night in Oct 2025
Verified

6/10 Okay

MANELY

Liked: Staff & service
El agua para bañar estaba de fría a media tibia…
Stayed 1 night in Oct 2025
Verified

8/10 Good

mario

Liked: Cleanliness, staff & service, property conditions & facilities
Jamás me salió agua caliente en la regadera
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Guillermo

Todo bien
Stayed 1 night in Oct 2025
Verified

6/10 Okay

Carlos

Disliked: Property conditions & facilities
Si
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Lidia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bonito y muy agradable
Stayed 1 night in Oct 2025
Verified

8/10 Good

Vania

Disliked: Cleanliness, property conditions & facilities
El hotel se siente como para personas maduras, no se me hizo muy limpio la verdad, en los sillones a los lados había pelos se veía que no limpian bien.
Stayed 1 night in Oct 2025