2/10 Terrible
Deborah A.
18 may. 2025
what a disappointment!
This house could be so sweet. The furnishings and decor are really pretty and the location is lovely. Unfortunately, there were so many problems, we left after one night. The house is remarkably dirty - very dusty, cloudy windows, dead bugs and spider webs on the window sills, sticky/greasy surfaces in the kitchen, food crusted on trash can lids, mildewed shower curtain. The coffee maker needed to be washed before using; the dishwasher had been run but two pans that were in it were still caked with food. Cooking supplies are sparse and many are rusty. Worse than all that, though, was being unable to connect with a human when we had questions. Neither the wifi or TV were working. We contacted Vacasa's customer service and had a long "conversation" with a bot - couldn't get thru to a person. The bot said it would notify their local office, but we never heard from them.And, finally, one of the bedrooms was without electricity: no lights and no power in the outlets. Quite the bummer all the way around!
Deborah A.
Se hospedó 2 noches en mayo de 2025