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Finest Playa Mujeres by The Excellence Collection - All Inclusive

5.0 star property
Upscale beachfront property with 10 outdoor pools

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Photo gallery for Finest Playa Mujeres by The Excellence Collection - All Inclusive

Exterior
Property video
Golf
View from room
Aerial view

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • All inclusive
  • Parking included

Explore the area

View in a map
Vialidad Paseo Mujeres Mz 1, Lt 10 Sm 3, Playa Mujeres, Punta Sam, QROO, 77400
  • Place, Mujeres Beach
    ‪10 min walk‬
  • Place, Punta Sam Beach
    ‪2 min drive‬
  • Place, Playa Mujeres Golf Club
    ‪3 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪41 min drive‬

Room options

View all photos for Junior Suite Spa Or Pool View

Premium bedding, pillowtop beds, free minibar items, in-room safe

Junior Suite Spa Or Pool View

8.6 out of 10
Excellent
(73 reviews)
  • 771 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Swim-Up Suite

View from room

Junior Swim-Up Suite

10.0 out of 10
Exceptional
(11 reviews)
  • 943 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite With Private Pool

View from room

Junior Suite With Private Pool

8.8 out of 10
Excellent
(14 reviews)
  • 1550 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Family Suite

Premium bedding, pillowtop beds, free minibar items, in-room safe

Family Suite

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 947 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed, 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for Pool Family Suite

View from room

Pool Family Suite

8.0 out of 10
Very good
(3 reviews)
  • 1701 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Two-Story Rooftop Terrace Suite with Plunge Pool

View from room

Two-Story Rooftop Terrace Suite with Plunge Pool

8.0 out of 10
Very good
(1 review)
  • 1600 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Finest Club Junior Suite Ocean View

View from room

Finest Club Junior Suite Ocean View

7.2 out of 10
Good
(15 reviews)
  • Ocean view
  • 775 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Finest Club Junior Swim-Up Suite

View from room

Finest Club Junior Swim-Up Suite

8.8 out of 10
Excellent
(5 reviews)
  • Beach view
  • 800 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Finest Club Family Suite

Finest Club Family Suite | View from room

Finest Club Family Suite

  • Ocean view
  • 947 sq ft
  • Sleeps 5
  • 1 King Bed, 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for Finest Club Two-Story Rooftop Terrace Suite with Plunge Pool

View from room

Finest Club Two-Story Rooftop Terrace Suite with Plunge Pool

8.2 out of 10
Very good
(14 reviews)
  • Ocean view
  • 1550 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Excellence Club Junior Suite Ocean View

View from room

Excellence Club Junior Suite Ocean View

8.8 out of 10
Excellent
(12 reviews)
  • Ocean view
  • 775 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Junior Swim-up Suite

View from room

Excellence Club Junior Swim-up Suite

9.0 out of 10
Wonderful
(2 reviews)
  • Beach view
  • 775 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Two-Story Rooftop Terrace Suite with Plunge Pool

Premium bedding, pillowtop beds, free minibar items, in-room safe

Excellence Club Two-Story Rooftop Terrace Suite with Plunge Pool

9.8 out of 10
Exceptional
(6 reviews)
  • Ocean view
  • 1600 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Finest Club Junior Suite Pool View

View from room

Finest Club Junior Suite Pool View

  • 775 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Excellence Club Junior Suite Pool View

View from room

Excellence Club Junior Suite Pool View

9.4 out of 10
Exceptional
(6 reviews)
  • 755 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for FREE UPGRADE TO EXCELLENCE CLUB JUNIOR SUITE OCEAN VIEW

View from room

FREE UPGRADE TO EXCELLENCE CLUB JUNIOR SUITE OCEAN VIEW

9.0 out of 10
Wonderful
(2 reviews)
  • Sea view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for FREE UPGRADE TO FINEST CLUB JUNIOR SUITE POOL VIEW

View from room

FREE UPGRADE TO FINEST CLUB JUNIOR SUITE POOL VIEW

  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for FREE UPGRADE TO TWO-STORY ROOFTOP TERRACE SUITE WITH PLUNGE POOL

View from room

FREE UPGRADE TO TWO-STORY ROOFTOP TERRACE SUITE WITH PLUNGE POOL

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for FREE UPGRADE TO FINEST CLUB JUNIOR SUITE OCEAN VIEW

View from room

FREE UPGRADE TO FINEST CLUB JUNIOR SUITE OCEAN VIEW

  • Sea view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for FREE UPGRADE TO EXCELLENCE CLUB TWO-STORY ROOFTOP TERRACE SUITE WITH PLUNGE POOL

Premium bedding, pillowtop beds, free minibar items, in-room safe

FREE UPGRADE TO EXCELLENCE CLUB TWO-STORY ROOFTOP TERRACE SUITE WITH PLUNGE POOL

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for FREE UPGRADE TO FINEST CLUB TWO-STORY ROOFTOP TERRACE SUITE WITH PLUNGE POOL

Premium bedding, pillowtop beds, free minibar items, in-room safe

FREE UPGRADE TO FINEST CLUB TWO-STORY ROOFTOP TERRACE SUITE WITH PLUNGE POOL

  • Ocean view
  • Sleeps 4
  • 1 King Bed

About the neighborhood

Punta Sam

Beachside getaway.Your stay at this Playa Mujeres property places you within 2 miles (3 km) of Mujeres Beach and Punta Sam Ferry Terminal. Punta Sam Beach and Playa Mujeres Golf Club are also within 2 miles (3 km).

What's nearby

  • Mujeres Beach - 10 min walk - 0.5 miles
  • Punta Sam Beach - 2 min drive - 0.9 miles
  • Punta Sam Ferry Terminal - 2 min drive - 0.9 miles
  • Playa Mujeres Golf Club - 3 min drive - 1.6 miles
  • North Beach - 46 min drive - 5.7 miles

Getting around

  • Cancun Intl. Airport (CUN) - 40 min drive

Restaurants

  • ‪The Press - ‬19 min walk
  • ‪El Suspiro - ‬7 min drive
  • ‪Don Fernando Lobby Bar - ‬6 min drive
  • ‪Twiggy - ‬19 min walk
  • ‪Mike's Coffee - ‬7 min walk

About this property

Finest Playa Mujeres by The Excellence Collection - All Inclusive

Upscale beachfront property with 10 outdoor pools
Finest Playa Mujeres by The Excellence Collection - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Step outside to unwind on the white sand beach. Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. At Finest Playa Mujeres by The Excellence Collection - All Inclusive you can cool off in one of the 10 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 12 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 swim-up bars and 16 bars/lounges. This all-inclusive property also offers a complimentary water park, a complimentary children's club, and a children's pool. Self parking and valet parking are free. The property offers extended parking privileges.

Smoking is allowed in designated areas at this 5-star Punta Sam property.

  • 450 guestrooms or units
  • 4 levels
  • 12 buildings
  • 12 dining venues
  • 2 bars by the pool
  • 2 swim-up bars
  • 16 bars or lounges
  • Built in 2015
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Terrace on the roof
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Coffee in lobby
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Smoking in designated areas
  • Bar on the beach
Finest Playa Mujeres by The Excellence Collection - All Inclusive offers 450 accommodations with minibars (stocked with some free items) and minibars. Rooms open to furnished balconies or patios. Pillowtop beds feature premium bedding. A pillow menu is available. 46-inch Smart televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with jetted bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

This Punta Sam property provides complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes, as well as phones; free international calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

One Spa has 19 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. Children under 13 years old are not allowed in the spa without adult supervision.

Similar properties

Exterior
SLS Playa Mujeres – ALL Inclusive Collection
Playa Mujeres
  • On private beach
  • Pool
  • Hot tub
  • All Inclusive
4.5 out of 5, Wonderful, 870 reviews
$393 nightly
The price is $474
May 5 - May 6
Total with taxes and fees
SLS Playa Mujeres – ALL Inclusive Collection

Property amenities

Family friendly

  • 10 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • Playground
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site
  • Extended parking on site

Food and drink

  • 12 restaurants
  • 16 bars/lounges
  • 2 poolside bars
  • 2 swim-up bars
  • A beach bar
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 10 outdoor pools
  • 14 hot tubs
  • Beach volleyball
  • Children's pool
  • Fishing
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Golf driving range
  • Gym
  • Kayaking
  • Outdoor tennis court
  • Pilates classes
  • Playground
  • Scuba diving
  • Shopping
  • Snorkeling
  • Steam room
  • Tennis lessons
  • Wine tasting room
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No elevator

Room amenities

Entertainment

  • 46-inch smart TV with premium satellite channels

Bedroom

  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free minibar (limited items)

More

  • Cleaning products are eco-friendly
  • Composting
  • Desk
  • Energy-saving switches in guestrooms
  • Free international calls
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
All guests are required to present a valid government-issued ID card and a credit card at check-in for incidental charges.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 3904.21 per vehicle (roundtrip, maximum occupancy 2)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses wind energy, plus a grey water recycling system and eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property uses wind energy, plus a grey water recycling system and eco-friendly cleaning products. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

No shows require payment in full, including taxes and service fee.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Finest Excellence Group Hotel
Finest Excellence Group Hotel Playa Mujeres
Finest Playa Mujeres Excellence Group
Finest Playa Mujeres Excellence Group All inclusive
Finest Excellence Group All inclusive
Finest Excellence Group
Finest Playa Mujeres by Excellence Group
Finest Playa Mujeres by Excellence Group All inclusive
Finest Excellence Group All inclusive All-inclusive property
Finest Excellence Group inclu
Finest Playa Mujeres by The Excellence Collection All inclusive

Frequently asked questions

How close is Finest Playa Mujeres by The Excellence Collection - All Inclusive to the airport?

Finest Playa Mujeres by The Excellence Collection - All Inclusive is 17.8 mi (40-min drive) away from the Cancun Intl. Airport (CUN) airport, the closest popular airport to the property.

How much does it cost to stay at Finest Playa Mujeres by The Excellence Collection - All Inclusive?

As of Apr 11, 2026, prices found for a 1-night stay for 2 adults at Finest Playa Mujeres by The Excellence Collection - All Inclusive on May 7, 2026 start from $401, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Finest Playa Mujeres by The Excellence Collection - All Inclusive have an airport shuttle?

Finest Playa Mujeres by The Excellence Collection - All Inclusive offers an airport shuttle 24 hours a day, on request, for a charge of MXN 3904.21 per vehicle, roundtrip.

How close is Finest Playa Mujeres by The Excellence Collection - All Inclusive to the beach?

This property is on a private beach. Don't forget your sunscreen!

Does Finest Playa Mujeres by The Excellence Collection - All Inclusive offer free breakfast?

Finest Playa Mujeres by The Excellence Collection - All Inclusive does not offer free breakfast.

Is there a casino at Finest Playa Mujeres by The Excellence Collection - All Inclusive?

No, there is no casino at this property, but PlayCity Casino (15-min drive) and Royal Yak Casino and Sports Book (16-min drive) are nearby.

What time is check-in at Finest Playa Mujeres by The Excellence Collection - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Finest Playa Mujeres by The Excellence Collection - All Inclusive?

This property offers free self parking and valet parking.

Does Finest Playa Mujeres by The Excellence Collection - All Inclusive have a pool?

Finest Playa Mujeres by The Excellence Collection - All Inclusive features 10 outdoor pools and a children's pool.

Does Finest Playa Mujeres by The Excellence Collection - All Inclusive have a restaurant?

There are 12 onsite restaurants, offering options like Mexican cuisine and al fresco dining.

Does Finest Playa Mujeres by The Excellence Collection - All Inclusive have a spa?

Pamper yourself with a day at One Spa, where you can enjoy facials, body scrubs, and body treatments.

How close is Finest Playa Mujeres by The Excellence Collection - All Inclusive to downtown Punta Sam?

Finest Playa Mujeres by The Excellence Collection - All Inclusive is 0.6 mi away from Punta Sam.

Finest Playa Mujeres by The Excellence Collection - All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1109 out of 1603 reviews
Rating 8 - Good. 223 out of 1603 reviews
Rating 6 - Okay. 140 out of 1603 reviews
Rating 4 - Poor. 60 out of 1603 reviews
Rating 2 - Terrible. 71 out of 1603 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

8/10 Good

Stanley

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly service from most servicr staff
Stayed 4 nights in Jan 2026

4/10 Poor

Hanif

Traveled with family and small children, Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The hotel did not care that we were Platinum status Expedia members and that it was a VIP hotel. They refused to consider an upgrade to a better room, saying we had the largest room in our category. They did not understand that, if available, upgrading to the next class up was what we would get, since they are a VIP hotel. They kept implying that booking directly through the hotel was better than going through Expedia, even though we said we chose this hotel because it was an Expedia VIP hotel, and we get perks as well. We were tired after a long journey with 2 small kids and spent 45 minutes with the check-in person going in circles. We got frustrated and just took what they had so we could start our vacation. The hotel was good, but the lack of having an advantage as a VIP hotel was frustrating. I don't know if Expedia actually has VIP status there, or if they are just ignoring it.
Stayed 2 nights in Jan 2026

6/10 Okay

Michael, Milford

Traveled with partner
Liked: Cleanliness, property conditions & facilities
We have visited Finest Resort four times over the last two years and unfortunately won’t be back. We’ve been very loyal to their brand and definitely don’t feel the loyalty has been reciprocated. More of just a money grab. This last trip, my wife and I were celebrating our wedding anniversary and it wasn’t acknowledged by the resort in any way. Service was subpar and food wasn’t what it previously. Not even close. Lots of better options in the Cancun area for the price.
Stayed 4 nights in Jan 2026

10/10 Excellent

rakesh, warrena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restaurants were nice
Stayed 3 nights in Dec 2025

8/10 Good

carolina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2025

8/10 Good

Mina, Canoga Country

Stayed 10 nights in Dec 2025

2/10 Terrible

Abhinav

Traveled with family and small children, Traveled with family
Liked: Cleanliness
Disliked: Staff & service
Horrible food, buffet runs out of food and never gets refilled. Same food every day. Service is super slow and understaffed. Not worth the money. Kids area is so far away from the main pool and beach area. Not expected from an excellence brand.
Stayed 5 nights in Dec 2025

10/10 Excellent

Jared

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Can't say enough good things about Finest Playa Mujeres! Rooms were very nice and huge, plenty of room for our family, food was some of the best we've had at an all-inclusive, grounds were immaculate, staff continually went out of their way to make our stay great, and the beach was 10 out of 10. Also really loved the compact size of the resort which made us comfortable letting our 2 year old nap in the room while we enjoyed some quiet time at the pool.
Stayed 3 nights in Jan 2026

6/10 Okay

Haroop

Stayed 3 nights in Dec 2025

10/10 Excellent

Timothy Michael

Liked: Cleanliness, amenities, property conditions & facilities
Online reviews are always interesting to read because the only people that leave reviews either absolutely loved their experience or they have a large complaint. For anyone thinking of the Finest in Playa Mujeres, I would say the following: the hotel is great for kids. It is spacious enough so it’s never crowded, plenty of things to do, and options to eat and drink. The restaurants are fine- fun variety in theory but in reality, the food is just fine. They are not flying in Tapas chefs from Spain or sushi chefs from Japan so you get pretty standard hotel food. That being said, the food at the buffet is great. And the variety is very enjoyable. The resort does not always run super smooth- many of the hot tubs were broken, some employees are more helpful than others, etc. - but in general it’s a fantastic place. It’s clean, well kept, and peaceful. The beach (at the end of December) was not over run with seaweed and on the days when the wind wasn’t blowing, the water was beautiful. Kids club was great, shows were fun, taco truck was a cool option. Top notch place. Expensive? Yes. But worth it.
Stayed 5 nights in Dec 2025

10/10 Excellent

Siddharth

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Overall a wonderful stay. Great food, amazing hospitality, and a fun atmosphere with a really good crowd. 10/10 would repeat!
Stayed 5 nights in Dec 2025

10/10 Excellent

Christoph E, Beaverton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Dec 2025

10/10 Excellent

Cory J

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I rely on reviews not just on Expedia but other travel sites before I eventually book on Expedia the majority of the time for family vacations. I have found that the majority of the reviews for the Finest were spot on. I’m not in hotel management but from what we observed from the excellent service, the staff must be treated well and compensated fairly. I never felt pressured or treated differently when served either on the beach or by the pool to tip. We did tip occasionally but not every time we were served. Servers on the beach were amazing Adel and Flora. Other servers went out of their way to ask if we needed anything. We did have some AC issues a couple times in our room, but maintenance was attentive and very nice. If it was the hot season, we would have been a bit more inconvenienced from the AC issues. We chose to get a round trip private transportation from their partner Seasons transport and it was flawless and worth the price $150 total for 5 passengers 3 adults 2 kids. Overall, very happy we chose Finest Playa Mujeres. My other possible choice was Grand Fiesta Americana Coral Beach Cancún All Inclusive Spa & Resort due to the reviews. We may choose this resort next vacation and eventually go back to the Finest Playa Mujeres. We like changing it up but we can’t go wrong with the Finest Playa Mujeres.
Stayed 5 nights in Dec 2025

10/10 Excellent

Sowon

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
great staff and amenities
Stayed 3 nights in Nov 2025

10/10 Excellent

Fahim

Stayed 7 nights in Dec 2025

6/10 Okay

Margarita

Traveled with family and small children
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
The resort has gotten worse in terms of food and service quality. They put fake liqueur in top shelf brand bottles. Lots of attitude or ignoring from staff at buffet. Not the same resort that we visited just 9 months prior. Go somewhere else
Stayed 14 nights in Dec 2025

10/10 Excellent

Chris

Stayed 7 nights in Dec 2025

10/10 Excellent

Carlyn

Stayed 5 nights in Dec 2025

8/10 Good

Linda

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean, staff was excellent, room service food was excellent
Stayed 4 nights in Dec 2025

8/10 Good

Nachiket

Stayed 5 nights in Dec 2025

10/10 Excellent

Taylor

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place is really great, well kept, not crowded. It's also a good size, not massive but still lots to do. My main knock is the food is...fine. some dishes are not good, many are mediocre, but always something decent avail. It's fine, but don't go in with too high of expectations on the food. I also wish the alcohol was higher shelf, even if they offered it as an a la carte purchase.
Stayed 3 nights in Dec 2025

4/10 Poor

Lee

Stayed 5 nights in Dec 2025

8/10 Good

Austin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2025

10/10 Excellent

Iliana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2025

6/10 Okay

Lingyu

Bedding
Stayed 5 nights in Dec 2025