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"Awesome Hotel , Great view at the pool area and very clean. The Food was not pleasant, at times it was cold, needs more variety of food like Caribbean ... " More

By a verified traveler on Sat 09 Nov 2019

Hotel Description

4-star all-inclusive property near Dominicus Beach

Close to the beach

You'll be within half a mile (1 km) of Dominicus Beach and 2 miles (3 km) of Bayahibe Beach with a stay at this San Rafael del Yuma property. Monumento Natural Punta Bayahibe and East National Park are also within 3 miles (5 km).

All-inclusive

This all-inclusive property features 4 outdoor pools and 3 bars/lounges. Business travelers can take advantage of the free WiFi in public areas. Enjoy a meal from the restaurant and perks like free buffet breakfast and a free beach shuttle.

Free WiFi, balconies

In addition to flat-screen TVs with cable channels, the 283 guestrooms offer free WiFi and furnished balconies. Other amenities include refrigerators, ceiling fans, and hair dryers.

Ocean Front Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Partial Ocean View Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Economy Double

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Economy Single Room

Bed Count 1 Full Bed Maximum Occupancy 1 Max

Standard Room, Balcony

Bed Count 1 Full Bed Maximum Occupancy 4 Max

whala!bayahibe - All inclusive ratings based on 7 Verified Reviews

Review Summary
2.7 out of 5 2.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 2.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for whala!bayahibe - All inclusive

Everyone (2) Couples (3) Family (2) Other (1)
4 out of 5
Awesome Hotel , Great view at the pool area and very clean. The Food was not pleasant, at times it was cold, needs more variety of food like Caribbean Food. The Natural Juice were watery. Drinking Water had an unpleasant taste. Room service needs to provide Toothpaste and not have people go to pharmacy and buy toothpaste. The drinks at the snack bar were unpleasant as well , too sugary and did have the actual taste .

Posted by on Nov 9, 2019

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1 out of 5
DO NOT BOOK THIS HOTEL!! They never picked up thief phone or offer any kind of assistance.

Posted by on Jul 25, 2019

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1 out of 5
Unprofessional and lacked quality customer service .

Posted by on May 10, 2019

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5 out of 5
The location is spectacular, and our room was exactly as described. The food was different each day which was a pleasant surprise for all inclusive. The staff were so friendly! Trip would have been 100% percent perfect except guests were allowed to put towels on sun beds at the crack of dawn and would not show up to use them until the afternoon. So when we would arrive to the pool area at 8/9am there were none available. Hotel should be removing towels from beds that have been unused for more than an hour.

Posted by on Apr 7, 2019

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2 out of 5
We got stuck in a room for a day since door key didn't work properly. Then we were moved to another room and drain was plagued. Finally, everything was fixed. Also bed mattress is horrible like for students in dormitory.

Posted by on Nov 30, 2018

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4 out of 5

Hotel pools and appearance is great

Nice hotel and the layout is good. Wish they had evening entertainment

Posted by on Aug 15, 2018

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2 out of 5

Don't go until issues are addressed by resort!

Pros: the pools and beach was nice however the beach is all cliffs. unless you are a good swimmer stay away. not great for kids
Cons: the food, service, drinks, drinks in room. management
Like many people i thought i'd go here and save some money haha. When we arrived we found 3 bottles of water in our mini fridge. When we asked for more water we were told to refill our bottles in the dispenser in the hall, why not just bring me a hose. Had to make a deposit to get beach towels and had to pay 3$ a day for a safe. There was no hair dryer or iron in the room. My wife, kid, and i all got sick from the food towards the end. 2 were vomiting and one had diarrhea for 3 days. We had to take the kid to a nearby clinic and pay another 100$ there but thankfully they were able to help. One of the days our son vomited on the bedroom floor we waited for cleaning service for over an hour and after multiple calls i had to clean it myself with the beach towels. . no shows at all, except a couple dancing for an hour one night. food is very bland. I also noticed they reused alot of the meats left over from the buffet in their snack area by the beach. The chicken from lunch was re-fried and served as a snack. the people in charge of the resort are clueless to what is going on. also forget about getting sleep at night. there were a lot of drunk people walking around hallways shouting and no one would say anything. at one point this place turned into a nude beach. Many things on the menu are not in the "all inclusive option" and the all inclusive option only runs from 7am to 11pm. if you like that espresso in the morning it's not free. resort for peasant,save your money!

Posted by , from Buffalo on Jan 29, 2018

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All-inclusive Details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Property Features

Whala!bayahibe - All inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Whala!bayahibe - All inclusive offers its guests 4 outdoor swimming pools. There's a restaurant on site. You can unwind with a drink at one of the 3 bars/lounges. Free breakfast is available daily. WiFi is free in public spaces. A terrace, tour/ticket assistance, and multilingual staff are also featured at the business-friendly whala!bayahibe - All inclusive. A complete renovation of whala!bayahibe - All inclusive was completed in October 2017. Smoking is allowed in designated areas at this 4-star San Rafael del Yuma property.

  • 283 guestrooms or units
  • 5 levels
  • 4 buildings
  • 3 bars or lounges
  • Buffet breakfast (free)
  • Dining venue
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Number of outdoor pools - 4
  • Free WiFi
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Property shuttles: Free beach shuttle

Room Amenities

Whala!bayahibe - All inclusive offers 283 accommodations with hair dryers and complimentary toiletries. Rooms open to furnished balconies. Flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • Private balcony (furnished)
  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Bathtub or shower
  • Housekeeping (daily)
  • Hair dryer
  • Safe (surcharge)
  • Toiletries (free)
  • Telephone
  • Desk
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

Guests are served free buffet breakfast daily from 7:30 AM to 9:30 AM.

Onsite venue - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.

Onsite venue #2 - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Open daily.

Nearby Activities

4 outdoor swimming pools are on site.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 10:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a smoke detector

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.Individually-wrapped food options are available for breakfast.

  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • In-room safe fee: USD 3 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.