Your stay at this South Hotel Zone property places you within 2 miles (3 km) of Malecon and Playa de los Muertos. Olas Altas Street and Cruise Ship Terminal are also within 3 miles (5 km).
A full-service spa, 2 restaurants, and 2 outdoor pools are all featured at this smoke-free property. Families will appreciate the children's club, onsite laundry facilities, and in-room childcare. Enjoy the 4 outdoor tennis courts and free buffet breakfast each morning.
Comfy beds, WiFi
The 473 individually decorated guestrooms offer WiFi and comfy beds. Other amenities include 24-hour room service, minibars (stocked with some free items), and flat-screen TVs with cable channels.
May 13, 2021 by Anonymous
Dear guest, We thank you for the comments presented through this platform, your feedback is really valuable for our improvement in our product and service. We regret to learn that your experience was far from pleasant. Please be certain that this situation does not meet the usual standards from our resort and brand and we will take the proper measures to prevent reoccurrences like this in the future. Best regards,
Nov 27, 2020 by Anonymous
¡Gracias por alojarse con nosotros! Su opinión es muy importante para nosotros.
Feb 29, 2020 by General Manager Assistant
Thank you for your feedback, we appreciate your comments. Warm regards.
Feb 27, 2020 by General Manager Assistant
Thank you for sharing with us your feedback. Best regards.
Feb 6, 2020 by General Manager Assistant
Thank you for taking the time to share such a detailed overview of your stay through this mean. Our guest’s feedback is truly appreciated in our constant commitment to improve our service levels. Best regards.
Dec 30, 2019 by General Manager Assistant
Dear Sandra, We regret to learn that your experience was far from pleasant. Please be certain that this situation does not meet the usual standards from our resort and brand and we will take the proper measures to prevent reoccurrences like this in the future.
Dec 20, 2019 by General Manager Assistant
We have taken note in our opportunity areas kindly mentioned on your overview. Please feel confident that we will take the proper measures to prevent reoccurrences like this in the future. Best regards.
Sep 17, 2019 by General Manager Assistant
Dear Chuey, We appreciate the time that you have invested on writing an overview of your stay with us. Our guest’s feedback is truly appreciated in our constant commitment to improve our service levels. Kind Regards,
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Sheraton Buganvilias Resort - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Enjoy the umbrellas and sun loungers for a relaxing day at the beach. At Sheraton Buganvilias Resort - All Inclusive you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. Free breakfast is served daily. There are 2 restaurants on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a swim-up bar. Public spaces have WiFi for a fee. This all-inclusive property also offers outdoor tennis courts, a health club, and a spa tub. The property offers extended parking privileges. This 4-star Puerto Vallarta property is smoke free.
Available in all rooms: WiFi (surcharge)
Available in some public areas: WiFi (surcharge)
Sheraton Buganvilias Resort - All Inclusive offers 473 accommodations with minibars (stocked with some free items) and safes. Each accommodation is individually decorated. Select Comfort beds feature down comforters and premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers. This Puerto Vallarta property provides wireless Internet access for a surcharge. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.
Guests are served free buffet breakfast daily from 11 AM to 1:00 PM.
La Villita - Overlooking the ocean and garden, this family restaurant serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.
Las Gaviotas - This restaurant specializes in Mexican cuisine and serves dinner only.
24-hour room service is available.
2 outdoor swimming pools are on site along with a spa tub. Other recreational amenities include outdoor tennis courts, a health club, and a sauna.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the property's full-service spa, Spa Buganvilias. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a spa tub.
Guests under 12 years old are not allowed in the spa.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. This property accepts credit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer. Individually-wrapped food options are available through room service. Each guestroom is kept vacant for a minimum of 24 hours between bookings.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.