Hotel Riu Palace Pacifico - Adults Only - All Inclusive

4.5 star property
4.5-star beachfront property near Nuevo Vallarta Beach

Choose dates to view prices

Photo gallery for Hotel Riu Palace Pacifico - Adults Only - All Inclusive

3 outdoor pools, pool umbrellas, sun loungers
Sundeck
Aerial view
6 bars/lounges, swim-up bar, poolside bar
Lobby sitting area

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free WiFi

Explore the area

View in a map
Av de los Cocoteros - Lote 2, Nuevo Nayarit, NAY, 63732
  • Place, Nuevo Vallarta Beach
    ‪2 min drive‬
  • Place, Flamingos Golf Club
    ‪3 min drive‬
  • Place, Playa Bucerías
    ‪6 min drive‬
  • Airport, Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪25 min drive‬

Room options

Junior Suite, 1 King Bed (M)

8.0 out of 10
Very good
(7 reviews)
  • 355 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite (U)

9.4 out of 10
Exceptional
(108 reviews)
  • 355 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Partial Ocean View (U)

9.0 out of 10
Wonderful
(141 reviews)
  • 355 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (U)

9.8 out of 10
Exceptional
(12 reviews)
  • 355 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (M)

9.4 out of 10
Exceptional
(9 reviews)
  • 355 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Partial Ocean View (M)

9.6 out of 10
Exceptional
(17 reviews)
  • 355 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (L)

  • 355 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (E)

  • 355 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Partial Ocean View (B2C-US)

  • 355 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (B2C-US)

  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Family Suite, 2 Bedrooms, Partial Ocean View (U)

9.6 out of 10
Exceptional
(4 reviews)
  • 354 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

Junior Suite, Ocean View (M)

  • 355 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Partial Ocean View (L)

  • 355 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (L)

  • 355 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Family Suite, 2 Bedrooms, Partial Ocean View (B2C-US)

  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Junior Suite, Ocean View (E)

  • 355 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Family Suite, 2 Bedrooms, Partial Ocean View (B2C-CA)

  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Twin Bed

Junior Suite (B2C-CA)

  • 355 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Partial Ocean View (B2C-CA)

  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (B2C-CA)

  • 355 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Family Suite, 2 Bedrooms, Partial Ocean View (C)

10.0 out of 10
Exceptional
(1 review)
  • 355 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

Junior Suite, Ocean View (C)

10.0 out of 10
Exceptional
(6 reviews)
  • 355 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Partial Ocean View (C)

9.4 out of 10
Exceptional
(53 reviews)
  • 355 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (C)

9.2 out of 10
Wonderful
(66 reviews)
  • 355 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (Elite Club, U)

10.0 out of 10
Exceptional
(27 reviews)
  • 355 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (Elite Club, U)

8.8 out of 10
Excellent
(13 reviews)
  • 355 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Suite, Oceanfront (Elite Club, U)

8.4 out of 10
Very good
(5 reviews)
  • 753 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (Elite Club, B2C-US)

  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (Elite Club, B2C-US)

  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Suite, Oceanfront (Elite Club, B2C-US)

  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (Elite Club, M)

9.6 out of 10
Exceptional
(4 reviews)
  • 355 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (Elite Club, M)

10.0 out of 10
Exceptional
(1 review)
  • 355 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Suite, Oceanfront (Elite Club, M)

  • 753 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

Junior Suite, Ocean View (Elite Club, E)

  • 355 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (Elite Club, E)

  • 355 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Suite, Oceanfront (Elite Club, E)

  • 753 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (Elite Club, L)

  • 355 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (Elite Club, L)

  • 355 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (Elite Club, B2C-CA)

  • Sleeps 2
  • 1 King Bed

Suite, Oceanfront (Elite Club | B2C-CA)

  • Sleeps 2
  • 1 King Bed

Junior Suite (B2C-US)

  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (Elite Club | B2C-CA)

  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (Elite Club, C)

8.4 out of 10
Very good
(5 reviews)
  • 355 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (Elite Club | C)

9.4 out of 10
Exceptional
(3 reviews)
  • 355 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, Oceanfront (Elite Club, C)

  • 753 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, 2 Bedrooms (U)

  • 355 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 4 Double Beds OR 2 King Beds

Junior Suite, 2 Bedrooms, Partial Ocean View (U)

10.0 out of 10
Exceptional
(1 review)
  • 355 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 4 Double Beds OR 2 King Beds

Junior Suite, Connecting Rooms (C)

10.0 out of 10
Exceptional
(1 review)
  • 334 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds OR 4 Double Beds

Junior Suite, Connecting Rooms, Partial Ocean View (C)

10.0 out of 10
Exceptional
(1 review)
  • 344 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds OR 4 Double Beds

Junior Suite, Connecting Rooms (B2C-CA)

  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds OR 4 Double Beds

Junior Suite, Connecting Rooms, Partial Ocean View (B2C-CA)

  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds OR 4 Double Beds

Junior Suite, 2 Bedrooms, Partial Ocean View (B2C-US)

  • 2 bedrooms
  • Sleeps 4
  • 4 Double Beds OR 2 King Beds

Junior Suite, 2 Bedrooms (B2C-US)

  • 2 bedrooms
  • Sleeps 4
  • 4 Double Beds OR 2 King Beds

Junior Suite, Connecting Rooms (L)

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (Elite Club | U)

  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Family Suite, 2 Bedrooms, Partial Ocean View (E)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Partial Ocean View (E)

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, 2 Bedrooms, Partial Ocean View (E)

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, 2 Bedrooms (E)

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

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About the neighborhood

Nuevo Nayarit

On the beach.Stay at this Nuevo Nayarit property and you'll be within half a mile (1 km) of Bay of Banderas and 2 miles (3 km) of Nuevo Vallarta Beach. Playa Bucerías and Flamingos Golf Club are also within 2 miles (3 km).

What's nearby

  • Nuevo Vallarta Beach - 2 min drive - 1.7 miles
  • Flamingos Golf Club - 3 min drive - 1.5 miles
  • Playa Bucerías - 6 min drive - 1.7 miles
  • Nayar Vidanta Golf - 11 min drive - 5.0 miles
  • The Nayar Course - 12 min drive - 5.7 miles

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 24 min drive

Restaurants

  • ‪Riu Palace Piano Bar - ‬2 min walk
  • ‪Don Rafael - ‬17 min walk
  • ‪Restaurante Piccolo - ‬18 min walk
  • ‪Reflect Krystal Sky Bar - ‬2 min walk
  • ‪Villa Bar - ‬12 min walk

About this property

Hotel Riu Palace Pacifico - Adults Only - All Inclusive

4.5-star beachfront property near Nuevo Vallarta Beach
Hotel Riu Palace Pacifico - Adults Only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Hit the beach and work on your tan in the sun loungers (chaise longues) or relax in the shade with free beach club on site and umbrellas. At Hotel Riu Palace Pacifico - Adults Only - All Inclusive you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. There are 9 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 6 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces. This Art Deco property also offers a health club and a garden. Free self parking is available. A complete renovation of Hotel Riu Palace Pacifico - Adults Only - All Inclusive was completed in December 2023.

Smoking is allowed in designated areas at this 4.5-star Nuevo Nayarit property.

  • 1 building
  • 445 guestrooms or units
  • 8 levels
  • 9 dining venues
  • 6 bars or lounges
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Wedding services available
  • Pool or billiards table
  • Convenience store
  • Garden
  • Gift shop
  • Beauty salon
  • Computer for guest use
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar by the pool
  • Swim-up bar
Hotel Riu Palace Pacifico - Adults Only - All Inclusive offers 445 accommodations with minibars and laptop-compatible safes. Rooms open to balconies. Accommodations offer separate sitting areas and include dining tables. Plasma televisions come with satellite channels.

Bathrooms include showers with rainfall showerheads, bathrobes, designer toiletries, and complimentary toiletries. This Nuevo Nayarit property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of towels. Housekeeping is provided on request.

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Massages are available on the beach and in the spa; other services include facials, body wraps, and body treatments. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:30 AM
  • 6 bars/lounges
  • 9 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • 3 outdoor pools
  • Billiards/pool table
  • Fitness classes
  • Free beach club
  • Full-service spa
  • Health club
  • Kayaking
  • Sailing
  • Shopping
  • Snorkeling
  • Surfing/bodyboarding
  • TV in common areas
  • Volleyball
  • Water sports equipment

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • Plasma TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dining table
  • Free bottled water
  • Minibar
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Connecting rooms available
  • Dryer
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Riu Palace Pacifico - Adults Only - All Inclusive

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU).

Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Palace Pacifico
Palace Pacifico Riu
Riu Pacifico
Riu Pacifico Palace
Riu Palace Pacifico
Riu Palace Pacifico All Inclusive
Riu Palace Pacifico All Inclusive Nuevo Vallarta
Riu Palace Pacifico Nuevo Vallarta
Riu Palace Pacifico Hotel Riviera Nayarit
Riu Palace Pacifico All Inclusive All-inclusive property
Riu Pacifico Inclusive inclus
Riu Palace Pacifico All Inclusive
Riu Palace Pacifico Adults Only All Inclusive

Frequently asked questions

How close is Hotel Riu Palace Pacifico - Adults Only - All Inclusive to the airport?

Hotel Riu Palace Pacifico - Adults Only - All Inclusive is 9.7 mi (24-min drive) away from the Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) airport, the closest popular airport to the property.

Does Hotel Riu Palace Pacifico - Adults Only - All Inclusive have an airport shuttle?

Airport shuttle services are not available at Hotel Riu Palace Pacifico - Adults Only - All Inclusive.

How close is Hotel Riu Palace Pacifico - Adults Only - All Inclusive to the beach?

This property is on the beach. Don't forget your sunscreen!

Does Hotel Riu Palace Pacifico - Adults Only - All Inclusive offer free breakfast?

Hotel Riu Palace Pacifico - Adults Only - All Inclusive offers free buffet breakfast every day from 7 AM to 11:30 AM.

Is there a casino at Hotel Riu Palace Pacifico - Adults Only - All Inclusive?

No, there is no casino at this property, but Winclub Casino Platinum (16-min drive) and Vallarta Casino (18-min drive) are nearby.

What time is check-in at Hotel Riu Palace Pacifico - Adults Only - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM.

Is there free parking at Hotel Riu Palace Pacifico - Adults Only - All Inclusive?

This property offers free self parking.

Does Hotel Riu Palace Pacifico - Adults Only - All Inclusive have a pool?

Hotel Riu Palace Pacifico - Adults Only - All Inclusive features 3 outdoor pools.

Does Hotel Riu Palace Pacifico - Adults Only - All Inclusive have a restaurant?

Hotel Riu Palace Pacifico - Adults Only - All Inclusive is home to Krystal, which features Fusion cuisine.

Does Hotel Riu Palace Pacifico - Adults Only - All Inclusive have a spa?

This property has a spa, which features facials, body treatments, and beach massages.

How close is Hotel Riu Palace Pacifico - Adults Only - All Inclusive to downtown Nuevo Nayarit?

Hotel Riu Palace Pacifico - Adults Only - All Inclusive is 3.4 mi away from Nuevo Nayarit.

Hotel Riu Palace Pacifico - Adults Only - All Inclusive Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 2886 out of 4037 reviews
Rating 8 - Good. 730 out of 4037 reviews
Rating 6 - Okay. 254 out of 4037 reviews
Rating 4 - Poor. 87 out of 4037 reviews
Rating 2 - Terrible. 80 out of 4037 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

8/10 Good

Heather

Stayed 6 nights in Jan 2026

10/10 Excellent

Jodie

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms and great food
Stayed 7 nights in Jan 2026

10/10 Excellent

ERIC, EDEN PRAIRIE

Stayed 9 nights in Dec 2025

8/10 Good

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Had the best time. Very clean and beach was fantastic. Not much shade but you could rent umbrella for 15 dollars a day. Was well worth it.
Stayed 5 nights in Dec 2025

10/10 Excellent

Karina

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
siasm: This was the best all-inclusive resort I have ever been to. From the hotel room to the food, staff, and overall cleanliness, everything exceeded my expectations. I even made great friends along the way. The food truly stood out—it was high quality, flavorful, and well seasoned. The rooms were spotless, and I never encountered anything that felt unclean. It was clear that cleanliness is taken very seriously throughout the resort. The staff was incredibly friendly, helpful, and professional. They spoke both English and Spanish very well, which made communication easy and comfortable. The entertainment was amazing, from the fun poolside activities during the day to the exciting nighttime shows. Everything was absolutely spectacular. I am definitely planning my next visit back to this
Stayed 8 nights in Dec 2025

8/10 Good

Clint

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Need more evening entertainment
Stayed 5 nights in Dec 2025

6/10 Okay

HOLLAN

Liked: Cleanliness, property conditions & facilities
The good: the staff, the beach, the property, the drinks, the cleanliness, the service, etc etc. Not one complaint about how gorgeous it was or how clean or how accommodating and polite every single staff member was. Everyone worked very hard to provide the best service possible and we were happy. The bad: the food was pretty awful. I get that it’s hard to provide different styles of food for such a large and varied circulation of guests, but when even the tacos are so-so…come on. Anyway, the Steakhouse wasn’t bad, and the buffet was hit or miss. The Italian was bad. Kyoto’s was not good. Room service was terrible. The American Bar was also meh. Pepe’s was ok in a pinch, but overall, all things edible were super disappointing unless it was fruit or pastries. All that being said, I didnt realize how important food is on vacation, and anyone here praising the food is obviously a rube who has never had a decent meal.
Stayed 6 nights in Dec 2025

10/10 Excellent

Ricky, Bismarck

10/10 Excellent

Larry David, Bismarck

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2025

6/10 Okay

Mikhail

Liked: Staff & service
The room on the sixth floor, number 6040, has a poorly functioning entrance door that sometimes doesn't close. The mirror is old and stained. The door slide is also very poorly constructed and doesn't close. You have to force it to close it. The mattress is very soft and your back hurts after a night's sleep.
Stayed 8 nights in Dec 2025

10/10 Excellent

Peter

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Room was nice, staff was friendly, food was great.
Stayed 7 nights in Dec 2025

8/10 Good

HOLLAN

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The place is beautiful! Spotless, rooms are great, beach is awesome and the water perfect for swimming. The staff is ten out of ten. They work hard to make your experience enjoyable. My only complaint was the food. Not so great. We did the buffet, the Steakhouse, Kyoto,l Italian, the American Bar, and Pepe's. All of it was disappointing. But to be fair, its probably hard to offer so many different varieties of food and make it amazing.
Stayed 6 nights in Dec 2025

10/10 Excellent

Abelino

Liked: Cleanliness
All very good
Stayed 5 nights in Dec 2025

10/10 Excellent

Dan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptionaly clean, amazing food options, great staff and a very friendly cat..
Stayed 7 nights in Dec 2025

10/10 Excellent

Michael

Stayed 7 nights in Dec 2025

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Overall, a short walk from room to beach for an able-bodied person. Everything else, like dining, cafe, bars and entertainment were between those two points. Pristinely upkept grounds. Loved the swim up pool bar. Beautiful beach.
Stayed 5 nights in Dec 2025

8/10 Good

Beverly

Traveled with group
Liked: Cleanliness, property conditions & facilities
its a lovely resort but needs more bathrooms by the pool as well as all the dining rooms-
Stayed 9 nights in Dec 2025

8/10 Good

Henry

Beautiful hotel, comfortable beds with nice pillows and towels. Shampoo, conditioner and shower gel on the wall in the shower. Loved the conditioner! Buffet was average for breakfast and lunch. Ate at three of the specialty restaurants. At Krystal we ate lobster bisque and red snapper. Both excellent. Husband said the octopus was good but not the best he has had. The Asian restaurant was excellent! Steakhouse had lobster mac and cheese and surf and turf. Very good but go early. Love that there are no reservations needed. The poolside snack bar had more than just
Stayed 3 nights in Dec 2025

10/10 Excellent

Denise, Lucas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the finest resort especially if the all inclusive features. Exceptional service, premium liquors and drinks, immaculate rooms and entire premises. Will definitely visit again and highly recommend!
Stayed 6 nights in Dec 2025

10/10 Excellent

Edward

Liked: Cleanliness, amenities, property conditions & facilities
The weather, clean rooms and facilities
Stayed 7 nights in Dec 2025

10/10 Excellent

leah

Stayed 3 nights in Dec 2025

10/10 Excellent

ashlie

Liked: Cleanliness, amenities, property conditions & facilities
Everyone and everything was fantastic. Would definitely recommend. Hotel Riu knows how to make you relax
Stayed 6 nights in Dec 2025

8/10 Good

Joao Paulo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely time. The breakfast buffet has a good variety and should accommodate many/all diet restrictions. The restaurant are below average except for Krystal. We also loved the passion fruit mezcalitas and the mixology bar as it presented different drinks from those available at the other bars. We really dislike the toilets, the fact that they are mounted on the all makes the crack as if they were to break if you are a heavier person. The lunch snack bar with fresh guacamole and grilled meats was delicious. We loved the amount of lounging chairs around the pool and beach area, we never felt that we couldn't find a spot even if we came later to the pool/beach. Room was great and the bed was comfortable. Overall we enjoyed our stay.
Stayed 7 nights in Dec 2025

8/10 Good

Heather L, West Allis

Traveled with partner
Liked: Amenities
We had a great time week stay. The facilities were super clean and staff was very attentive. It was also nice that we didn’t have to make reservations for the restaurants. Our only disappointment was that we are early risers and pool and breakfast didn’t open til 8am and dinner service didn’t start until 6pm. Beach and swimming was fantastic!
Stayed 7 nights in Dec 2025

10/10 Excellent

Grygorii

Liked: Cleanliness, amenities, property conditions & facilities
Always love this place
Stayed 7 nights in Dec 2025