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Melia Puerto Vallarta - All inclusive

3.5 star property
Beachfront property near La Isla

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Photo gallery for Melia Puerto Vallarta - All inclusive

Outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas, sun loungers
Creator video - submitted by Top Spot Vibes
Outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas, sun loungers
Premium Suite, 1 Bedroom, Ocean View | Beach/ocean view
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • All inclusive
  • Parking included
  • Free WiFi

Explore the area

View in a map
Paseo De La Marina Sur Lot H-7, Puerto Vallarta, JAL, 48335
  • Place, Marina Vallarta Golf Club
    ‪5 min walk‬
  • Place, El Faro Lighthouse
    ‪5 min walk‬
  • Place, Vallarta Casino
    ‪14 min walk‬
  • Airport, Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪4 min drive‬

Room options

View all photos for Melia Room, Room, Ocean View

Melia Room, Room, Ocean View | Free minibar, in-room safe, individually furnished, blackout drapes

Melia Room, Room, Ocean View

8.2 out of 10
Very good
(80 reviews)
  • 420 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Premium Ocean Front

Premium Ocean Front | Free minibar, in-room safe, individually furnished, blackout drapes

Premium Ocean Front

8.4 out of 10
Very good
(18 reviews)
  • 420 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Family Room

Family Room | Free minibar, in-room safe, individually furnished, blackout drapes

Family Room

8.4 out of 10
Very good
(19 reviews)
  • 420 sq ft
  • Sleeps 5
  • 2 Double Beds and 1 Twin Bunk Bed

View all photos for Premium Suite, Garden View (Junior)

Free minibar, in-room safe, individually furnished, blackout drapes

Premium Suite, Garden View (Junior)

7.4 out of 10
Good
(3 reviews)
  • 420 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Suite, 1 Bedroom (Master)

Premium Suite, 1 Bedroom (Master) | Private kitchen | Eco-friendly cleaning products

Premium Suite, 1 Bedroom (Master)

9.4 out of 10
Exceptional
(3 reviews)
  • 830 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Suite, 1 Bedroom, Ocean View

Premium Suite, 1 Bedroom, Ocean View | Beach/ocean view

Premium Suite, 1 Bedroom, Ocean View

  • 430 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, Ocean View

Junior Suite, Ocean View | Free minibar, in-room safe, individually furnished, blackout drapes

Junior Suite, Ocean View

9.4 out of 10
Exceptional
(6 reviews)
  • 829 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Room Standard with Garden View

Free minibar, in-room safe, individually furnished, blackout drapes

Room Standard with Garden View

  • 419 sq ft
  • Sleeps 4

View all photos for Single Room Standard with Garden View

Free minibar, in-room safe, individually furnished, blackout drapes

Single Room Standard with Garden View

8.0 out of 10
Very good
(1 review)
  • 419 sq ft
  • Sleeps 1

View all photos for Deluxe Room, Garden View

Deluxe Room, Garden View | Free minibar, in-room safe, individually furnished, blackout drapes

Deluxe Room, Garden View

  • 420 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

View all photos for Deluxe Room, Ocean View

Deluxe Room, Ocean View | Free minibar, in-room safe, individually furnished, blackout drapes

Deluxe Room, Ocean View

8.0 out of 10
Very good
(1 review)
  • 420 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Family Room -5 guests- Standard with Garden View

Free minibar, in-room safe, individually furnished, blackout drapes

Family Room -5 guests- Standard with Garden View

  • 419 sq ft
  • Sleeps 5

View all photos for Room Premium with Sea View

Free minibar, in-room safe, individually furnished, blackout drapes

Room Premium with Sea View

  • 419 sq ft
  • Sleeps 4

View all photos for Single Room Premium with Sea View

Free minibar, in-room safe, individually furnished, blackout drapes

Single Room Premium with Sea View

  • 419 sq ft
  • Sleeps 1

View all photos for Double Room Standard with Ocean View

Free minibar, in-room safe, individually furnished, blackout drapes

Double Room Standard with Ocean View

  • 419 sq ft
  • Sleeps 4

View all photos for Single Room Standard with Ocean View

Free minibar, in-room safe, individually furnished, blackout drapes

Single Room Standard with Ocean View

  • 419 sq ft
  • Sleeps 1

View all photos for Suite Junior with Ocean View

Free minibar, in-room safe, individually furnished, blackout drapes

Suite Junior with Ocean View

  • 818 sq ft
  • Sleeps 4

View all photos for Single Suite Junior with Ocean View

Free minibar, in-room safe, individually furnished, blackout drapes

Single Suite Junior with Ocean View

  • 818 sq ft
  • Sleeps 1

View all photos for Double Room Premium with Garden View

Free minibar, in-room safe, individually furnished, blackout drapes

Double Room Premium with Garden View

  • 419 sq ft
  • Sleeps 4

View all photos for Single Room Premium with Garden View

Free minibar, in-room safe, individually furnished, blackout drapes

Single Room Premium with Garden View

  • 419 sq ft
  • Sleeps 1

View all photos for Quadruple Suite Premium with Ocean View

Free minibar, in-room safe, individually furnished, blackout drapes

Quadruple Suite Premium with Ocean View

  • 430 sq ft
  • Sleeps 4

View all photos for Single Room Premium with Ocean View

Free minibar, in-room safe, individually furnished, blackout drapes

Single Room Premium with Ocean View

  • 430 sq ft
  • Sleeps 1

View all photos for Quadruple Suite Premium with Garden View

Bathroom | Eco-friendly toiletries, hair dryer, towels, shampoo

Quadruple Suite Premium with Garden View

  • 839 sq ft
  • Sleeps 4

View all photos for Single Room Master with Garden View

Bathroom | Eco-friendly toiletries, hair dryer, towels, shampoo

Single Room Master with Garden View

  • 839 sq ft
  • Sleeps 1

View all photos for Melia Garden View

Melia Garden View | Free minibar, in-room safe, individually furnished, blackout drapes

Melia Garden View

8.4 out of 10
Very good
(125 reviews)
  • 420 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

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About the neighborhood

Puerto Vallarta

On the beach.A stay at this Marina Vallarta property places you within 3 miles (5 km) of La Isla and 6 miles (10 km) of Malecon. Vallarta Adventures is within 12 miles (20 km) and Puerto Vallarta Botanical Gardens is within 25 miles (40 km).

What's nearby

  • Marina Vallarta Golf Club - 5 min walk - 0.3 miles
  • El Faro Lighthouse - 5 min walk - 0.3 miles
  • Vallarta Casino - 14 min walk - 0.8 miles
  • Puerto Mágico - 4 min drive - 1.7 miles
  • Cruise Ship Terminal - 5 min drive - 1.9 miles

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 12 min drive

Restaurants

  • ‪Mini Latte - ‬7 min walk
  • ‪Fajita Banana - ‬8 min walk
  • ‪La Terrazza Di Roma - ‬7 min walk
  • ‪Chappy's Sports Bar - ‬6 min walk
  • ‪El Faro Bar - ‬8 min walk

About this property

Melia Puerto Vallarta - All inclusive

Beachfront property near La Isla
Melia Puerto Vallarta - All inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Melia Puerto Vallarta - All inclusive like a complimentary children's club and an outdoor pool.

There are 4 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces. This all-inclusive property also offers a children's pool, a health club, and a steam room. Free self parking is available.

This Puerto Vallarta property is smoke free.

  • 324 guestrooms or units
  • 9 levels
  • 3 buildings
  • 4 dining venues
  • Meeting rooms
  • 7061 sq ft of conference space
  • 656 sq m of conference space
  • Built in 1989
  • Karaoke
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Swim-up bar
Melia Puerto Vallarta - All inclusive offers 324 accommodations with free minibar items and safes. Rooms open to balconies. Each accommodation is individually furnished. Plasma televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of towels can be requested.
The onsite spa has 6 treatment rooms including rooms for couples. Massages are available on the beach and in the spa; other services include hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

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Barceló Puerto Vallarta - All Inclusive
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Jan 28 - Jan 29
Total with taxes and fees
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Property amenities

Family friendly

  • Children's games
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Mini golf
  • Outdoor pool
  • Playground
  • Snack bar/deli

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 4 restaurants
  • A bar/lounge
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • Archery
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Evening entertainment
  • Foosball table
  • Free children's club
  • Full-service spa
  • Health club
  • Karaoke
  • Kayaking
  • Mini golf
  • Music library
  • Outdoor pool
  • Playground
  • Rowing/canoeing
  • Shopping
  • Steam room
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator
  • Pool access ramp on site
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

Room amenities

Entertainment

  • Plasma TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Towels provided

Food and drink

  • Free stocked minibar
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 4 years old and younger stay free when using existing bedding.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property uses eco-friendly cleaning products. For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM.
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Up to 2 children 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Melia All Inclusive Puerto Vallarta
Melia Puerto Vallarta
Melia Puerto Vallarta All Inclusive
Puerto Vallarta Melia
Melia Puerto Vallarta All Inclusive Beach Hotel Puerto Vallarta
Sol Melia Puerto Vallarta
Meliá Vacation Club Puerto Vallarta All Inclusive
Meliá Vacation Club Puerto Vallarta
Meliá Vacation Club All Inclusive
Meliá Puerto Vallarta
Melia Puerto Vallarta All Inclusive Beach Hotel
Meliá Puerto Vallarta All Inclusive All-inclusive property
Melia Puerto Vallarta Inclusi

Frequently asked questions

How close is Melia Puerto Vallarta - All inclusive to the airport?

Melia Puerto Vallarta - All inclusive is 3.2 mi (12-min drive) away from the Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) airport, the closest popular airport to the property.

How much does it cost to stay at Melia Puerto Vallarta - All inclusive?

As of Jan 11, 2026, prices found for a 1-night stay for 2 adults at Melia Puerto Vallarta - All inclusive on Jan 25, 2026 start from $277.69, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Melia Puerto Vallarta - All inclusive have an airport shuttle?

Airport shuttle services are not available at Melia Puerto Vallarta - All inclusive.

How close is Melia Puerto Vallarta - All inclusive to the beach?

This property is on the beach. Don't forget your sunscreen!

Does Melia Puerto Vallarta - All inclusive offer free breakfast?

Melia Puerto Vallarta - All inclusive does not offer free breakfast.

Is there a casino at Melia Puerto Vallarta - All inclusive?

No, there is no casino at this property, but Vallarta Casino (3-min drive) and Winclub Casino Platinum (3-min drive) are nearby.

What time is check-in at Melia Puerto Vallarta - All inclusive?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in.

Is there free parking at Melia Puerto Vallarta - All inclusive?

This property offers free self parking.

Does Melia Puerto Vallarta - All inclusive have a pool?

Melia Puerto Vallarta - All inclusive features an outdoor pool and a children's pool. Guests can enjoy pool access from 8:00 AM to 8:00 PM.

Does Melia Puerto Vallarta - All inclusive have a restaurant?

There are 4 onsite restaurants, offering options like international cuisine, garden views, and brunch.

Does Melia Puerto Vallarta - All inclusive have a spa?

This property has a spa, which features body treatments, aromatherapy, and mani/pedis.

How close is Melia Puerto Vallarta - All inclusive to downtown Puerto Vallarta?

Melia Puerto Vallarta - All inclusive is 1.9 mi away from Puerto Vallarta.

Melia Puerto Vallarta - All inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 699 out of 1333 reviews
Rating 8 - Good. 384 out of 1333 reviews
Rating 6 - Okay. 153 out of 1333 reviews
Rating 4 - Poor. 55 out of 1333 reviews
Rating 2 - Terrible. 42 out of 1333 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

8/10 Good

Luis Alberto Hernandez

Liked: Cleanliness, staff & service, property conditions & facilities
The à la carte meals and dinners are really good, the buffet is just okay. The bar service and staff were excellent
Stayed 5 nights in Sep 2025

8/10 Good

Vladimir

Stayed 7 nights in Sep 2025

10/10 Excellent

Viktor Pulo or

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Great staff, great location, but needs cleaning.
Stayed 9 nights in Sep 2025

2/10 Terrible

Lilly Jeanette

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Old, broken lamps, swim up bar children would sit there, snacks were horrible
Stayed 3 nights in Sep 2025

6/10 Okay

Pedro

Traveled with partner
Liked: Cleanliness
The view was very nice. The hotel can use some upgrading, like a shower instead of a tube. It was more of a big family accommodation.
Stayed 2 nights in Sep 2025

8/10 Good

Ileane Alejandra, San Diego

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service all around the hotel, specially the kids club. Clean and spacious room, and well keept all around.
Stayed 7 nights in Sep 2025

4/10 Poor

Irlanda Lilian

Stayed 3 nights in Sep 2025

8/10 Good

Lisa

Stayed 4 nights in Sep 2025

10/10 Excellent

Linda Ortiz

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family of three stayed at Melia Puerto Vallarta in September 2025 for five nights, and we had such a wonderful experience. From the moment we arrived, all the staff was incredibly welcoming and friendly throughout our entire stay. For my birthday, we made a reservation at Tauro, their steak restaurant on-site. The food was delicious, but what truly stood out was the amazing service. Our toddler wanted to play outside the restaurant, and the waitress noticed we were struggling to enjoy our meal. She kindly offered to play with him just outside, where we could still see him through the window. Thanks to her kindness, I was able to fully enjoy my birthday dinner—something I’ll never forget. There are so many fun activities for kids, including a playground that my son loved. It’s definitely a great resort for families, with plenty of amenities for children. On top of that, the staff went above and beyond on my birthday by decorating our room with balloons and surprising us with dessert. I felt so special and appreciated. I highly recommend Melia Puerto Vallarta, especially for families looking for both relaxation and kid-friendly fun.
Stayed 5 nights in Sep 2025

6/10 Okay

Maria Elizabeth

Liked: Cleanliness
Stayed 6 nights in Sep 2025

10/10 Excellent

Yamil Díaz

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nuestra estancia en este hotel fue realmente placentera y disfrutamos muchísimo cada día la atención brindada por todo el personal del hotel fue muy cálida y excelente y definitivamente volveremos muy pronto
Stayed 4 nights in Sep 2025

10/10 Excellent

paolo

Stayed 3 nights in Aug 2025

10/10 Excellent

Rodolfo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service all around. Check-in staff were professional and friendly. The waiters, bartenders, and house keeping staff were courteous and attentive. Manager Hector Carrillo truly makes you feel welcomed.. I will be back and highly recommend this resort
Stayed 2 nights in Sep 2025

6/10 Okay

Brian

Stayed 3 nights in Sep 2025

10/10 Excellent

Crane, Kirkland

Stayed 1 night in Sep 2025

10/10 Excellent

Monica

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Check in was amazing with brandon. Monte at customer service is a heaven send. Amongst all the other waiters bartenders room service was all amazing. The roof could use a replacement but overall the people made it epic
Stayed 7 nights in Aug 2025

8/10 Good

Abel

Traveled with group, Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
THE SOME OF STAFF LOOK LIKE THEY DI NOT ENJOY THERE WORK WHEN YOU TRY MAKE RESERVATION THE PERSON THAT WOULD MAKE YOUR RESERVATION MAKE YOU LISTEN THEM ABOUT A CLUB MEMBERSHIP BEFORE MAKING YOUR RESERVATON
Stayed 7 nights in Sep 2025

10/10 Excellent

Kimberly Jones

Liked: Property conditions & facilities
The hotel staff was wonderful!!!😍
Stayed 4 nights in Aug 2025

10/10 Excellent

Limairi

Liked: Cleanliness, staff & service
Stayed 7 nights in Aug 2025

8/10 Good

Chadwick

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our first time coming to Mexico and the staff were very nice, helpful and supported our needs. They had fun events every night and it was a great atomosphere to not only be at but to stay at.
Stayed 5 nights in Aug 2025

8/10 Good

Benedito Pedro De

Liked: Cleanliness, staff & service, property conditions & facilities
All staff are very well trained and extremely friendly.
Stayed 9 nights in Aug 2025

10/10 Excellent

Miguelina

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was nice. The staff was excellent. Héctor reached out to me few days before my trip and he took care of every request I had as this trip was to celebrate my husband 40th birthday and mines while I was there. He did an amazing job. I also want to say Montseratt Arias was very nice and help us with our dinner reservation. I loved to go back and stay at he exact same resort.
Stayed 4 nights in Aug 2025

10/10 Excellent

Luisa

Stayed 7 nights in Aug 2025

8/10 Good

Laurence

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, excellent attention to detail management were very nice and no bullying for a timeshare. Our room was fantastic we really couldn't have got a better view of the gardens and the ocean. This is not a party property its nice and relaxed for people to go about their day at their own pace. We had a really relaxing time here and will be back.
Stayed 7 nights in Aug 2025