For customer service, call us toll-free at 1-800-397-3342. For customers outside the US, please call 1-404-728-8787. International calling rates will apply.
Your stay at this Marina Vallarta property places you within 3 miles (5 km) of Bay of Banderas and La Isla. Malecon is within 6 miles (10 km) and Vallarta Adventures is within 9 miles (15 km).
All-inclusive
This all-inclusive property features 4 restaurants, 2 outdoor tennis courts, and an outdoor pool. Spend a day at the beach kayaking, or relax with sun loungers and beach umbrellas. There's fun for all ages with a free kid's club and mini golf, and families will appreciate the onsite laundry facilities.
Soaking tubs, free WiFi
The 324 individually furnished guestrooms offer free WiFi and room service. Plasma TVs come with cable channels, and other amenities include free minibar items and balconies.
Melia Puerto Vallarta All Inclusive ratings based on 31 Verified Reviews
Review Summary
3.5
out of 5
3.5 out of 5.0
Room cleanliness4.0 out of 5.0
Service & staff4.0 out of 5.0
Room comfort3.5 out of 5.0
Hotel condition3.5 out of 5.0
Guest reviews for Melia Puerto Vallarta All Inclusive
Everyone (9)Couples (1)Family (4)
3 out of 5
The hotel and staff were were nice. The rooms are old and need to be updated.
Posted by a verified traveler on Mar 13, 2020
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Comment from Hotel Management
Mar 14, 2020
by Juan Carlos Parra / Juan Carlos Parra
Dear Anonymous
We appreciate your preference for choosing Meliá Puerto Vallarta to spend your recent vacation, in the same way, we appreciate the time you took to provide us with your feedback.
On behalf of the entire Meliá team, we are glad to know that your stay has been to your liking, we also regret the inconvenience caused during your stay, I have shared your comments with our corresponding departments to create improvement actions.
We hope to welcome you, your family and your friends back in this your Meliá Puerto Vallarta home.
Cordially
Carlos Parra
Experience
5 out of 5
Posted by a verified traveler on Feb 22, 2020
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Comment from Hotel Management
Feb 24, 2020
by Juan Carlos Parra / Equipo de Experiencias
Dear Anonymous
We appreciate your preference when choosing Meliá Puerto Vallarta to spend your recent vacation, in the same way, we appreciate the time you took to provide us with your feedback.
On behalf of the entire Meliá team, we are glad to know that your stay has exceeded your expectations. We appreciate your feedback as reviews like yours help us to improve continuously.
We look forward to having the opportunity to welcome you again in this one again in this house Meliá Puerto Vallarta.
Cordially
Carlos Parra
Experience Team
5 out of 5
The property was clean and the service was exceptional. The resort was beautiful and I will definitely stay there again.
Posted by a verified traveler on Jan 30, 2020
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Comment from Hotel Management
Jan 31, 2020
by MELIÁ VALLARTA
Dear Guest, thank you for your posting. These comments are very motivating for all of us to continue offering the best. We look forward to welcoming you back. Once again, thank you for SHARING!
3 out of 5
The service was great. The guy’s at the pool serving drinks were excellent.
Posted by a verified traveler on Nov 9, 2019
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Comment from Hotel Management
Nov 11, 2019
by MELIÁ VALLARTA
Dear guest,
Thank you very much for your kind feedback regarding your stay at Melia Puerto Vallarta. These comments are very motivating for all of us to continue offering the best. We look forward to welcoming you back. Once again, thank you for SHARING!
3 out of 5
Impressive obsolete architecture. Customer service could be better. I didn’t like not having a coffee shop/ice cream bar to hang out at!
Posted by a verified traveler on Sep 5, 2019
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Comment from Hotel Management
Sep 9, 2019
by MELIÁ VALLARTA
Dear Guest,
Thank you very much for your feedback regarding your stay at Melia Puerto Vallarta. That is very useful to continue improving on a daily basis. We appreciate any suggestions, we strive to continually improve our facilities and service to provide best possible experience. It would be a pleasure to have you back soon !
5 out of 5
The staff was excellent throughout out stay. Fast and friendly pool staff. Margarito and Freddy were excellent.
Posted by a verified traveler on Jun 21, 2019
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Comment from Hotel Management
Jun 22, 2019
by MELIÁ VALLARTA
Dear Guest, Thank you very much for sharing your experince at Melia Puerto Vallarta. Comments like yours, motivates us to continue working day by day to serve you in the best way. It would be a pleasure to have you back soon !
4 out of 5
The property and facilities are outdated and need upgrade badly. Many things in the rooms don't work or malfunction. However staff is very nice and responsive, all requests are promptly addressed. Food is ok, though its variety is mediocre compared to other all inclusive hotels we visited. In general we had a good time.
Posted by Michael, from Mount Prospect, IL, USA on Apr 7, 2019
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Comment from Hotel Management
Apr 8, 2019
by MELIA VALLARTA
Dear Michael,
Thank you very much for your feedback regarding your stay at Melia Puerto Vallarta. Comments like yours, motivates us to continue working day by day to serve you in the best way. We appreciate any suggestions; we strive to continually improve our facilities and service to provide best possible experience. We hope you return in the future to experience our improvements, it would be a pleasure to attend you!
3 out of 5
The a.c. didn't work good a fan was provide after
The staff were all in bad moods if need anything extra it was hard to get a bar in the pool children were sitting with parents uncomfortable seen
Posted by rudy, from los angeles on Jun 8, 2018
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Comment from Hotel Management
Jun 20, 2018
by MELIA VALLARTA
Dear Mr./Mrs Rudy,
first of all we thank you for your stay with us and for your valuable time sharing your comments on this forum, thanks to this we have the opportunity to continue improving on a daily basis, our goal is to exceed our guest satisfaction in every service aspect.
We hope you give us your vote of confidence and return in the future to experience our improvements.
Best regards!
1 out of 5
Our worst experience
We took 3 planes to get there, no problems at all. The minute we got to the resort’s lobby there were people complaining about their accommodations but we didn’t pay attention to that. We got to our room and it was a mess. Dirt, cockroaches, the bed wasn’t made no coffee maker no mini bar, the bathroom was a total dump, the AC was broken and the smell was terrible. The paint job is a disaster, you’ll see paint all over the place, some hallways don’t eve have electricity. We had to argue with the staff to get another room, basically the same thing. The food OMG was horrible, always cold no variety of choices and the menu.. why even waste my time on that bunch of crap. Room service is terrible if you even get it. Is a decent place for kids only because the pool is ok and not too deep, but anyone will steal your towels if you leave it unattended. The drinks are good although not too many choices for guests. The one thing I would recommend to everyone is the show they have every night. These guys are trully professional in their craft, really entertaining and they will ask your kids to participate which is a plus. That was what we really enjoy and look forward every night. These guys deserve to be performing in Vegas, that’s how good they are. If you want to ruin your family vacation go to this dump but I will never get near this HORRIBLE dump. This is the most horrible place in Mexico, what a waste of vacation,money and time.
Posted by Alex, from USA on Jan 4, 2018
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Comment from Hotel Management
Jan 8, 2018
by MELIA VALLARTA
Dear Mr. Alex, first of all we thank you very much for your visit, we also thank you for sharing your opinion on this forum so that we have the opportunity to continue improving on a daily basis. I express my most sincere concern and apologies as Our goal is to exceed our guest satisfaction in every service aspect. I would like to share with you that the hotel has been working and investing by upgrading the facility and rooms.
I have taken special attention from all and each one of the points that you signalize. Please if may I have the room number that you occupied and If you would like to let me know more concerns, please feel free to do so writing an email or call me directly to my Office at the Hotel. We hope you will come back here at Melia Hotels and Resorts to give us another opportunity to show you how unique and memorable your vacation can be!
My best,
Michel Albahary / General Director
4 out of 5
Dining,
Pros:The beautiful large open facility and grounds. The rooms are large, clean and the bed was very comfortable. Some of the elevators did not work.
Cons:The quality of the food.
Location:The resort was very close to the Marina and bus service is at the curb. Plenty of things to do. Easy bus ride down town.
The food at this resort is not as good as it could be. I have stayed at many all inclusive resorts and this resort is about in the middle as far as dining goes. Some of the food served was not even warm when it should have been hot. Not a good thing as far as food safety is concerned.
Posted by Jerry, from Denver, CO on Dec 20, 2017
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Comment from Hotel Management
Dec 27, 2017
by General Manager
Dear Jerry, thank you very much for sharing your comments, such thing is very useful, because reading this we can be sure about the things we are doing well and things we can improve. We will be working arduously to reach and keep the best quality as our main goal is satisfying our guests on each and every service aspect. I hope that you visit us once again or at any our magnificent Melia resorts around the world in a near future.
This property is closed from 22 April 2020 to 30 June 2020 (dates subject to change).
All-inclusive Details
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages
All buffet and à la carte meals, snacks, and beverages included
Basic alcoholic beverages included
In-room minibar (all beverages included)
Activities and facilities/equipment All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.
Water activities
Kayaking
Surfing/boogie boarding
Land activities
Fitness facilities
Miniature golf
Soccer
Tennis
Volleyball
Lessons/classes/games
Dancing
Yoga
Kids' club
Supervised activities for children ages 15 years old and younger
Entertainment
Onsite entertainment and activities
Onsite live performances
Not included
Motorized water sports
Scuba-diving excursions
Scuba-diving lessons
Room service
Airport transfers
Childcare
Laundry/dry cleaning services
Spa/beauty facilities and services
Wireless Internet access
Offsite tours
Kayaking included
Surfing/boogie boarding included
Taxes included
All meals served buffet-style
Buffet and à la carte dining
Basic alcoholic beverages included
Airport transfers not included
Fitness facilities included
Wireless Internet access not included
Tennis included
Laundry/dry cleaning services not included
Volleyball included
Childcare not included
Soccer (football) included
Scuba diving excursions not included
Motorized water sports not included
Spa/beauty facilities and services not included
Miniature golf included
Offsite tours not included
Room service not included
Scuba diving lessons not included
Yoga classes/lessons included
Dancing classes/lessons included
Onsite entertainment and activities included
Gratuities included
Additional gratuities accepted
All food and beverages included
Food and beverage restrictions apply
Minibar (all beverages included)
Onsite live performances included
All non-motorized water sports included
All land activities, and recreational facilities and equipment included
Property Features
Melia Puerto Vallarta All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. Have fun in the sun at Melia Puerto Vallarta All Inclusive with summer activities like kayaking, mini golf, and rowing/canoeing. Free breakfast is served daily. There are 4 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a swim-up bar. WiFi is free in public spaces. This all-inclusive property also offers a complimentary children's club, an outdoor pool, and a children's pool. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 3.5-star Puerto Vallarta property.
Melia Puerto Vallarta All Inclusive offers 324 air-conditioned accommodations with free minibar items and safes. Rooms open to balconies. Each accommodation is individually furnished. Plasma televisions come with cable channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
Private balcony
Deep soaking tub
Stocked minibar (free)
In-room dining (limited hours)
Plasma television
Cable channels
Shower and tub combination
Housekeeping (daily)
Childcare in room (surcharge)
Hair dryer
Safe
Toiletries (free)
Telephone
Iron and ironing board
Blackout drapes
Air conditioning
Unique furnishings
Connecting rooms available
Wheelchair accessible
Food & Drink
Guests are served free buffet breakfast daily from 7 AM to 11:30 AM.
Quetzal - Overlooking the garden, this buffet restaurant specializes in international cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Vitrales - This fine-dining restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Los Azulejos - This fine-dining restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required. Open daily.
La Palapa - This fine-dining restaurant specializes in international cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.
Nearby Activities
An outdoor pool and a children's pool are on site. Other recreational amenities include outdoor tennis courts and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Miniature golf on site
Golfing nearby
Snorkeling nearby
Motor boating nearby
Surfing/boogie boarding nearby
Beach volleyball on site
Volleyball on site
Archery on site
Kayaking on site
Yoga classes/instruction on site
Playground on site
Jet skiing nearby
Ecotours nearby
Rowing or canoeing on site
Fitness classes on site
Basketball on site
Swimming nearby
Sailing nearby
Scuba diving nearby
Spa Services
Hot stone massage
Prenatal massage
Number of treatment rooms 6
Reflexology
Massages on beach
Manicures and pedicures
Body wraps
Body treatments
Body scrubs
Aromatherapy treatments
Massages
Accessibility
If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Wheelchair-accessible on-site restaurant
Accessible bathroom
Roll-in shower
Wheelchair accessible parking
Wheelchair-accessible concierge desk
In-room accessibility
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair accessible (may have limitations)
Hotel Policies
Check-in
Check-in time starts at 3:00 PM
Check-in time ends at midnight
Minimum check-in age is: 18
Special check-in instructions:
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Check-out
Check-out by noon
Payment types
Children and extra beds
Children are welcome.
Kids stay free! Up to 2 children 4 years old and younger stay free when using existing bedding.
Rollaway/extra beds are not available.
Cribs (infant beds) are not available.
Pet Policy
Pets and service animals are not allowed at Melia Puerto Vallarta All Inclusive
Policies
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Contactless check-out is available.Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.Contactless check-out is available.Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.
Cash or credit card deposit required
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property is cleaned with disinfectant
Staff wears personal protective equipment
Masks are available to guests
Debit cards not accepted
Gloves are available to guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Staffed front desk
Social distancing measures are in place
No rollaway/extra beds available
No cribs (infant beds) available
Property follows a brand or regulatory agency's sanitization guidelines
Property does not follow a brand or regulatory agency's sanitization guidelines Bureau Veritas (Accor Hotels)
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are available
Service animals not allowed
Individually-wrapped food options are available for breakfast
Individually-wrapped food options are available for lunch
Individually-wrapped food options are available for dinner
Individually-wrapped food options are available through room service
Number of children who can stay free - 2
No gap period between guest stays
Fees
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Early check-in is available for a fee (subject to availability, amount varies)
Late check-out is available for a fee (subject to availability, amount varies)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Melia All Inclusive Puerto Vallarta
Melia Puerto Vallarta
Melia Puerto Vallarta All Inclusive
Puerto Vallarta Melia
Melia Puerto Vallarta All Inclusive Beach Hotel Puerto Vallarta
Sol Melia Puerto Vallarta
Meliá Vacation Club Puerto Vallarta All Inclusive
Meliá Vacation Club Puerto Vallarta
Meliá Vacation Club All Inclusive
Meliá Puerto Vallarta
Melia Puerto Vallarta All Inclusive Beach Hotel
Meliá Puerto Vallarta All Inclusive All-inclusive property
Melia Puerto Vallarta Inclusi
Meliá Puerto Vallarta All Inclusive
Melia Puerto Vallarta All Inclusive Puerto Vallarta
Melia Puerto Vallarta All Inclusive All-inclusive property
You should know
Pool access available from 8:00 AM to 8:00 PM.
Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
Up to 2 children 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions
There are 4 onsite restaurants, offering options like international cuisine and garden views.
This property offers free self parking.
Melia Puerto Vallarta All Inclusive is 1.5 mi (8-min drive) away from the Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.) airport, the closest popular airport to the property.
Melia Puerto Vallarta All Inclusive features an outdoor pool and a children's pool. Guests can enjoy pool access from 8:00 AM to 8:00 PM.
This property is on the beach. Don't forget your sunscreen!
This property doesn't have a spa, but it does offer hot stone massages, body scrubs, and mani/pedis.
Melia Puerto Vallarta All Inclusive offers free buffet breakfast every day from 7 AM to 11:30 AM.
Check-in is from 3:00 PM - midnight. A fee applies for early check-in (amount may vary, subject to availability).
Airport shuttle services are not available at Melia Puerto Vallarta All Inclusive.
No, there is no casino at this property, but Vallarta Casino (18-min walk) is nearby.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
