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Hotel Description

3.5-star all-inclusive property near Playa Bucerias

Seaside stay

Within 2 miles (3 km) of this La Cruz de Huanacaxtle property, you'll find Playa Bucerias and Marina Riviera Nayarit at La Cruz. La Cruz Sunday Market and La Cruz Square are also within 2 miles (3 km).

All-inclusive

A full-service spa, 2 restaurants, and 2 outdoor tennis courts are all featured at this all-inclusive property. Unwind with a drink at one of the 2 bars/lounges and enjoy free perks like free self parking and a beach shuttle. You'll appreciate the outdoor pool, poolside bar, and coffee shop.

Free WiFi, flat-screen TVs

The individually decorated guestrooms offer free WiFi and free bottled water. Flat-screen TVs come with satellite channels, and other amenities include free minibar items and premium bedding.

Club Room Family, 2 Kids Free Under 12, Attend a Club Presentation

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Club Jr Suite Room, Couples Only, Attend a Club Presentation

Bed Count 1 King Bed Maximum Occupancy 2 Max

Club Mountain Bay at Matlali - All Inclusive ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Club Mountain Bay at Matlali - All Inclusive

Everyone (1)
5 out of 5

Posted by on Nov 2, 2020

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Comment from Hotel Management

Nov 3, 2020 by YPJ Travel

Dear guest, We thank you for taking the time to share your review with us. We hope that it won’t be too long before you let us give you again an unforgettable experience. Best Regards, YPJ Travel

Renovations + Closures

The property is closed between August 27 and December 30.

All-inclusive Details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

  • All meals, snacks, and beverages included

  • All available beverages included
  • All meals included

Property Features

Club Mountain Bay at Matlali - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Club Mountain Bay at Matlali - All Inclusive offers its guests a full-service spa, outdoor tennis courts, and an outdoor pool. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces. Spa services, a terrace, and a garden are also featured at Club Mountain Bay at Matlali - All Inclusive. Self parking is free. A complete renovation of Club Mountain Bay at Matlali - All Inclusive was completed in December 2019. This Mediterranean La Cruz de Huanacaxtle property is smoke free.

  • 143 guestrooms or units
  • 2 dining venues
  • 2 bars or lounges
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Front desk (24 hours)
  • Concierge
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Coffee shop
  • Bar by the pool

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Free beach shuttle
  • Parking: Free self parking

Room Amenities

Club Mountain Bay at Matlali - All Inclusive offers 143 air-conditioned accommodations with free minibar items and safes. Each accommodation is individually decorated. Beds feature premium bedding. 40-inch flat-screen televisions come with satellite channels. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

  • Stocked minibar (free)
  • Flat-screen television
  • Satellite channels
  • Coffee maker
  • Luxury bedding
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Air conditioning
  • Unique decor

Food & Drink

Club Mountain Bay at Matlali - All Inclusive has 2 restaurants on site.

Nearby Activities

Recreational amenities at the property include outdoor tennis courts and an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Basketball on site
  • Ecotours on site
  • Beach volleyball on site

Spa Services

MAKAWE has 8 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna.

The spa is open daily.

  • Number of treatment rooms 8
  • Outdoor treatment areas
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Thalassotherapy treatments
  • Hydrotherapy treatments
  • Ayurvedic treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Prenatal massage
  • Thai massage
  • Reflexology
  • Sports massage
  • Detoxification wrap
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible path to elevator

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 25

Special check-in instructions:

To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children 18 and younger are not allowed at this property. All guests older than 18 are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Gap period enforced between guest stays - 24 hours

Hotel Names

  • Club Mountain Bay at Matlali
  • CLUB MOUNTAIN BAY AT MATLALI BY YPJ
  • Club Mountain Bay at Matlali by YPJ All Inclusive

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Children 18 years old and younger aren't allowed at this property.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.