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Crowne Plaza Knoxville Downtown University by IHG

3.5 star property
3.5-star hotel near University of Tennessee

Choose dates to view prices

Photo gallery for Crowne Plaza Knoxville Downtown University by IHG

Relax in a comfortable seating area with plush sofa and chairs, surrounded by lush floral arrangements.
Grand piano takes center stage in this spacious room, featuring a plush sofa and staircase leading to an upper level.
Banquet hall with a long table, stage area, and modern seating for formal events.
Traditional home surrounded by a beautifully maintained garden with a variety of flowering plants.
Experience the iconic NCAA Basketball Hall of Fame building, featuring a striking circular design and a glass facade.

Popular amenities

  • 24/7 front desk

Explore the area

Map
401 W Summit Hill Dr, Knoxville, TN, 37902
  • Knoxville Convention Center
    ‪8 min walk‬
  • University of Tennessee
    ‪12 min walk‬
  • Neyland Stadium
    ‪2 min drive‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪20 min drive‬

Room options

View all photos for Standard Room

Standard Room | 1 bedroom, in-room safe, desk, iron/ironing board

Standard Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(30 reviews)
  • 300 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 2 Queen Beds

9.6 out of 10
Exceptional
(81 reviews)
  • 300.00 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Double Beds, Hearing Accessible (Mobility, Transfer Shower)

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 2 Double Beds, Hearing Accessible (Mobility, Transfer Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • 300.00 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed with Sofa bed

Standard Room, 1 Queen Bed with Sofa bed | 1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 1 Queen Bed with Sofa bed

9.6 out of 10
Exceptional
(22 reviews)
  • 300 sq ft
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Double Beds, Roll-in Shower (Mobility)

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 2 Double Beds, Roll-in Shower (Mobility)

9.6 out of 10
Exceptional
(16 reviews)
  • 300 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | 1 bedroom, in-room safe, desk, iron/ironing board

Suite, 1 Bedroom

  • 600.00 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Hearing Accessible (Mobility, Transfer Shower)

1 bedroom, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Hearing Accessible (Mobility, Transfer Shower)

9.6 out of 10
Exceptional
(5 reviews)
  • 300.00 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | 1 bedroom, in-room safe, desk, iron/ironing board

Suite, 1 Bedroom

  • 600.00 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (Top Floor)

1 bedroom, in-room safe, desk, iron/ironing board

Premium Room, 1 King Bed (Top Floor)

9.6 out of 10
Exceptional
(4 reviews)
  • 300 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Knoxville

Heart of Knoxville.Within a 15-minute walk of this Downtown Knoxville hotel, you'll find University of Tennessee and Knoxville Convention Center. Knoxville Visitors Center and Tennessee Vallley of Authority are also within half a mile (1 km).

What's nearby

  • Market Square - 2 min walk - 0.1 miles
  • Tennessee Theatre - 5 min walk - 0.3 miles
  • Knoxville Convention Center - 8 min walk - 0.4 miles
  • University of Tennessee - 12 min walk - 0.7 miles
  • Neyland Stadium - 2 min drive - 1.1 miles

Getting around

  • McGhee Tyson Airport (TYS) - 20 min drive

Restaurants

  • ‪Stock & Barrel - ‬4 min walk
  • ‪Downtown Grill & Brewery - ‬4 min walk
  • ‪J.C. Holdway - ‬5 min walk
  • ‪Coffee & Chocolate - ‬5 min walk
  • ‪Chivo Taqueria - ‬2 min walk

About this property

Crowne Plaza Knoxville Downtown University by IHG

3.5-star hotel near University of Tennessee
Crowne Plaza Knoxville Downtown University by IHG offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site. Business amenities include a 24-hour business center and 10 meeting rooms.

Public spaces have free WiFi. Event space at this hotel measures 15670 square feet (1456 square meters) and includes conference space. A vending machine, gift shops/newsstands, and concierge services are also featured at the business-friendly Crowne Plaza Knoxville Downtown University by IHG. For a fee, parking is available.

This 3.5-star Knoxville hotel is smoke free.

  • 1 building
  • 195 guestrooms or units
  • 12 levels
  • Meeting rooms
  • 15670 sq ft of conference space
  • 1456 sq m of conference space
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Gift shop
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Dining venue
Crowne Plaza Knoxville Downtown University by IHG offers 195 accommodations with safes and coffee/tea makers. 55-inch Smart televisions come with satellite channels.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Housekeeping is provided daily.

Languages

English

Similar properties

Relax in the serene outdoor seating area, surrounded by a fire feature, comfortable chairs, and lush greenery.

Hilton Knoxville

  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
4.3 out of 5, Excellent, 1,510 reviews
$105 nightly
The price is $124
Aug 24 - Aug 25
Total includes taxes and fees
Hilton Knoxville

Property amenities

Family friendly

  • In-room crib
  • Indoor pool

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (USD 15 per day; includes in/out privileges)
  • Covered valet parking on site (USD 30 per night; includes in/out privileges)
  • Wheelchair-accessible van parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 20.21 for adults and USD 10.11 for children
  • A restaurant

Things to do

  • 24-hour gym
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 55-inch smart TV with satellite channels

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 43.70 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Weight limit: 50 lbs per pet
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 50.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 20.21 for adults and USD 10.11 for children
  • Self parking fee: USD 15 per day (in/out privileges)
  • Covered valet parking fee: USD 30.00 per night (in/out privileges)
  • Pet fee: USD 43.70 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. This property uses a grey water recycling system. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 6:00 AM to 11:00 PM.
  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel Knoxville Downtown University
Crowne Plaza Hotel University
Crowne Plaza Knoxville Downtown University
Crowne Plaza University

Frequently asked questions

How close is Crowne Plaza Knoxville Downtown University by IHG to the airport?

Crowne Plaza Knoxville Downtown University by IHG is 14.1 mi (20-min drive) away from the McGhee Tyson Airport (TYS) airport, the closest popular airport to the property.

How much does it cost to stay at Crowne Plaza Knoxville Downtown University by IHG?

As of Jul 26, 2025, prices found for a 1-night stay for 2 adults at Crowne Plaza Knoxville Downtown University by IHG on Aug 3, 2025 start from $121.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Crowne Plaza Knoxville Downtown University by IHG have an airport shuttle?

Airport shuttle services are not available at Crowne Plaza Knoxville Downtown University by IHG.

Does Crowne Plaza Knoxville Downtown University by IHG offer free breakfast?

Free breakfast isn’t provided at Crowne Plaza Knoxville Downtown University by IHG, but buffet breakfast is offered for a fee of USD 20.21 for adults and USD 10.11 for children. It's available on weekdays from 7:00 AM to 10:00 AM and weekends from 7:00 AM to 11:00 AM.

Is there a casino at Crowne Plaza Knoxville Downtown University by IHG?

No, there is no casino at this hotel.

What time is check-in at Crowne Plaza Knoxville Downtown University by IHG?

Check-in begins at 3:00 PM.

Is there free parking at Crowne Plaza Knoxville Downtown University by IHG?

Free parking is not available at this hotel. Self parking is available for USD 15 per day, and valet parking for USD 30.00 per night.

Does Crowne Plaza Knoxville Downtown University by IHG have a pool?

Crowne Plaza Knoxville Downtown University by IHG features an indoor pool. Guests can enjoy pool access from 6:00 AM to 11:00 PM.

Does Crowne Plaza Knoxville Downtown University by IHG have a restaurant?

Yes, there is a restaurant on site.

Does Crowne Plaza Knoxville Downtown University by IHG have a spa?

There are no spa services available at this hotel.

How close is Crowne Plaza Knoxville Downtown University by IHG to downtown Knoxville?

Crowne Plaza Knoxville Downtown University by IHG is 0.3 mi away from Knoxville.

Crowne Plaza Knoxville Downtown University by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 748 out of 1014 reviews
Rating 8 - Good. 178 out of 1014 reviews
Rating 6 - Okay. 45 out of 1014 reviews
Rating 4 - Poor. 17 out of 1014 reviews
Rating 2 - Terrible. 26 out of 1014 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Rebecca, SAFETY HARBOR

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was nice BUT shower gel dispenser was empty. Room was clean, linens clean,bed was a bit soft for my liking. Over all nice hotel.
Stayed 1 night in Jun 2025

8/10 Good

Lucinda

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Unique property. Very nice hotel for the price. Restaurant was convenient and good. Really liked room layout and comfort. I found tv options/cable to be lacking. Also, did not like how shower was setup. I had to stand right in front of it to turn on and it was set at hardest setting, blasting me right in the face. Also, toilet seat was wet when I used it first time. Told myself it was from cleaning, but not sure. Had to shower just in case because that’s gross.
Stayed 1 night in Apr 2025

10/10 Excellent

Stefanie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Loved the location and breakfast. Staff in the dining area was super friendly and wonderful food.
Stayed 1 night in Apr 2025

10/10 Excellent

Eric

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

4/10 Poor

Metha

Traveled with family and small children
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
My tire rim got damaged from their parking lot and the construction next o them is awful. Definitely not coming back to stay there again. Too many homeless in the town near the hotel. Don’t feel comfortable walking around. Mgr Philip rejected to helped with my damage rim from their property
Stayed 2 nights in Apr 2025

2/10 Terrible

lisa

Stayed 1 night in Apr 2025

10/10 Excellent

Paula

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Anmarie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Paige

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mark and Paige

Stayed 1 night in Apr 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Outstanding Stay!

Everything about my recent stay at the Crown Plaza in downtown Knoxville was excellent! The lobby of the hotel is beautiful and checking in was simple. The room was spotless and offered a beautiful view of the city. Parking was convenient. The stay was perfect!
Stayed 2 nights in Apr 2025

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Room comfort
I had to pay $15 for parking and I almost tore my van up in the small parking garage it’s very tight.
Stayed 1 night in Apr 2025

10/10 Excellent

angela, Traverse City

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

8/10 Good

Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property itself was fine, but I was surprised that there were no recycling containers in the room or throughout the hotel. Does the city not recycle? Also, the American flag was a bit frayed and unkempt looking, should be better upkeep of the flag
Stayed 4 nights in Apr 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
The location and condition of the hotel, along with reasonable parking rates, remain a determining factor in choosing a downtown hotel.
Stayed 1 night in Apr 2025

6/10 Okay

Stacey

Liked: Cleanliness
Disliked: Room comfort
There was staff and others talking and slamming doors outside of our room from 6:30-10am. The blackout curtains didn't close flesh with the wall so also no darkness. So much for sleeping in on our one night 😔 The location was nice for walking. For being the Crowne Plaza, I thought it would be a top notch stay but I was a bit disappointed.
Stayed 1 night in Apr 2025

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Madeline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

8/10 Good

Diane

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Diana

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel cleanliness was great, but sheets, toilet paper & shampoo/conditioner were sub-par
Stayed 1 night in Apr 2025

10/10 Excellent

julie

Stayed 3 nights in Apr 2025

8/10 Good

CATHERINE

Stayed 1 night in Mar 2025

8/10 Good

David

Stayed 1 night in Apr 2025

10/10 Excellent

Caroline

Traveled with family
Liked: Cleanliness, amenities
It was a perfect stay
Stayed 2 nights in Apr 2025

10/10 Excellent

CHRIS

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveler

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Crowne Plaza

The perfect location for the Big Ears Festival. Comfortable, central, friendly, well equipped facility.
Stayed 4 nights in Mar 2025