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Best Western Knoxville Suites - Downtown

2.5 star property
Knoxville hotel in Inskip area

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Photo gallery for Best Western Knoxville Suites - Downtown

Lobby
Free daily full breakfast
Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Third bed is a Sofabed) | In-room safe, iron/ironing board, free cribs/infant beds, free WiFi
Business center
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Hot Tub
  • Pool
  • Pet friendly
  • Housekeeping
  • Parking included

Explore the area

View in a map
5317 Pratt Rd, Knoxville, TN, 37912
  • Place, Knoxville Expo Center
    ‪2 min drive‬
  • Place, University of Tennessee
    ‪7 min drive‬
  • Place, Neyland Stadium
    ‪8 min drive‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪25 min drive‬

Room options

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Dining Table;with Sofabed)

Combined shower/tub, eco-friendly toiletries, hair dryer, towels

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Dining Table;with Sofabed)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Queen Bed, Accessible, Bathtub (with Sofabed)

In-room safe, iron/ironing board, free cribs/infant beds, free WiFi

Suite, 1 Queen Bed, Accessible, Bathtub (with Sofabed)

  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | In-room safe, iron/ironing board, free cribs/infant beds, free WiFi

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Queen Bed, Accessible, Non Smoking (with Sofabed)

In-room safe, iron/ironing board, free cribs/infant beds, free WiFi

Suite, 1 Queen Bed, Accessible, Non Smoking (with Sofabed)

  • Sleeps 4
  • 1 Queen Bed

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About the neighborhood

Knoxville

Inskip stay.With a stay at this Inskip hotel, you'll be within 2 miles (3 km) of Knoxville Expo Center and 6 miles (10 km) of University of Tennessee. Neyland Stadium and Victor Ashe Dog Park are also within 6 miles (10 km).

What's nearby

  • Knoxville Expo Center - 2 min drive - 1.3 miles
  • Knoxville Convention Center - 6 min drive - 5.6 miles
  • University of Tennessee - 7 min drive - 5.8 miles
  • Neyland Stadium - 8 min drive - 6.4 miles
  • Knoxville Zoo - 10 min drive - 7.6 miles

Getting around

  • McGhee Tyson Airport (TYS) - 22 min drive

Restaurants

  • ‪McDonald's - ‬12 min walk
  • ‪Cracker Barrel - ‬9 min walk
  • ‪Austin's Steak & Homestyle Buffet - ‬19 min walk
  • ‪Popeyes Louisiana Kitchen - ‬3 min drive
  • ‪Domino's Pizza - ‬14 min walk

About this property

Best Western Knoxville Suites - Downtown

Knoxville hotel in Inskip area
Best Western Knoxville Suites - Downtown offers its guests an indoor pool, a hot tub, and a fitness center. WiFi and wired Internet are free in public spaces. You'll find a 24-hour business center on site. Free breakfast is served daily. A vending machine, multilingual staff, and complimentary newspapers in the lobby are also featured at Best Western Knoxville Suites - Downtown. Free self parking is available.

This Knoxville hotel is smoke free.

  • 58 guestrooms or units
  • 4 levels
  • Full breakfast (free)
  • Business center (24 hours)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Convenience store
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
Best Western Knoxville Suites - Downtown offers 58 air-conditioned accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas and include sofa beds. LCD televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

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Alfresco dining, open daily

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  • Pet friendly
  • Free WiFi
  • Restaurant
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Total with taxes and fees
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Property amenities

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Gym
  • Hot tub
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (68 inch wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)

Room amenities

Entertainment

  • LCD TV with cable channels

Bedroom

  • Bedsheets provided
  • Free crib
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 15.00 per pet, per night

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15.00 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Knoxville
Best Western Knoxville Suites Downtown Hotel
Best Western Suites Hotel Knoxville
Best Western Suites Knoxville
Knoxville Best Western
Knoxville Suites
Best Western Knoxville Hotel Knoxville
Best Western Knoxville Suites Hotel
Best Western Knoxville Suites Downtown
Knoxville Suites Knoxville
Best Western Knoxville Suites - Downtown Hotel
Best Western Knoxville Suites - Downtown Knoxville
Best Western Knoxville Suites - Downtown Hotel Knoxville

Frequently asked questions

How close is Best Western Knoxville Suites - Downtown to the airport?

Best Western Knoxville Suites - Downtown is 17.3 mi (22-min drive) away from the McGhee Tyson Airport (TYS) airport, the closest popular airport to the property.

Does Best Western Knoxville Suites - Downtown have an airport shuttle?

Airport shuttle services are not available at Best Western Knoxville Suites - Downtown.

Does Best Western Knoxville Suites - Downtown offer free breakfast?

Best Western Knoxville Suites - Downtown offers free full breakfast every day from 6:00 AM to 9:00 AM.

Is there a casino at Best Western Knoxville Suites - Downtown?

No, there is no casino at this hotel.

What time is check-in at Best Western Knoxville Suites - Downtown?

Check-in start time: 3 PM; Check-in end time: 6 AM.

Is there free parking at Best Western Knoxville Suites - Downtown?

This hotel offers free self parking.

Does Best Western Knoxville Suites - Downtown have a pool?

Best Western Knoxville Suites - Downtown features an indoor pool.

Does Best Western Knoxville Suites - Downtown have a spa?

There are no spa services available at this hotel.

How close is Best Western Knoxville Suites - Downtown to downtown Knoxville?

Best Western Knoxville Suites - Downtown is 4.5 mi away from Knoxville.

Best Western Knoxville Suites - Downtown Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 387 out of 1001 reviews
Rating 8 - Good. 292 out of 1001 reviews
Rating 6 - Okay. 167 out of 1001 reviews
Rating 4 - Poor. 96 out of 1001 reviews
Rating 2 - Terrible. 59 out of 1001 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Kayla

Stayed 3 nights in Jun 2025

6/10 Okay

Mark, Saint John

Traveled with partner
Liked: Cleanliness
Previous repairs in our room were shoddy.
Stayed 1 night in Jun 2025

6/10 Okay

Laura

Traveled with family
Liked: Cleanliness
Front desk staff was nice. A couple times they needed to be woken from a nap or asked to step away from their device as they sat at the counter when we needed to request items such as towels. Housekeeping staff was quick to accomodate and did left the room very clean following service. They were very polite.
Stayed 3 nights in Jun 2025

4/10 Poor

andrea

Traveled with family
The property is old, close to other low end properties and the lock on my door didn’t work. In other words I assumed my door was locked everytime I closed it and it was not. Maintenance had to come up twice in 3 days to fix it.
Stayed 4 nights in Jun 2025

8/10 Good

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the room and the staff was great. This was my 2nd time staying at Best Western Suites Downtown Knoxville and I will return. I had a great time.
Stayed 2 nights in Jun 2025

10/10 Excellent

velva

Stayed 1 night in Jun 2025

10/10 Excellent

Abi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We visit this location on a regular basis for AAU tournaments. The staff is very friendly and provide great customer service! Rooms are always clean and great breakfast.
Stayed 1 night in Jun 2025

10/10 Excellent

Joseph

Stayed 1 night in Jun 2025

4/10 Poor

JEFF

Traveled with partner
Disliked: Amenities
Desk manager had an attitude and the lobby smelled of stale cigarette smoke.
Stayed 1 night in Jun 2025

8/10 Good

Patricia

Stayed 1 night in Jun 2025

10/10 Excellent

Chakara

Stayed 1 night in Jun 2025

6/10 Okay

Neil, Bartlett

Traveled with pets
Liked: Cleanliness, staff & service, amenities
The property is just a bit dated, but bed was comfortable, it was quiet, and everything worked just fine. Carpet was worn and frayed, but I had a cat with me, so maybe I was in a "pet" room. A couple dining options close by and a few more up the road. Easy access from highway.
Stayed 1 night in Jun 2025

4/10 Poor

Tamara

Traveled with family and small children
Disliked: Cleanliness, amenities
Stayed 3 nights in Jun 2025

10/10 Excellent

Kirk, Oceanside

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay here. The bed and pillows were comfortable and it was very quiet and very clean. The room is very big with two sinks and lots of mirrors throughout. Granite everywhere. The people staying here were all nice. I recommend going out for breakfast unless you only eat the waffles..the rest was ok. They did provide biscuits, gravy and eggs just not very tasty.
Stayed 1 night in Jun 2025

10/10 Excellent

Phoenix

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Leroy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Victoria

Traveled with family
Liked: Staff & service, room comfort

Clean and Cheap

Good for the money. If you are looking for a clean inexpensive place to sleep this works. Could use some maintenance. Room was clean. Staff was very kind.
Stayed 1 night in Jun 2025

8/10 Good

Holly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was OK somewhat outdated but clean and had maid service every day. The breakfast was no very good
Stayed 4 nights in Jun 2025

6/10 Okay

Kamila

Stayed 1 night in Jun 2025

8/10 Good

Taylor

Stayed 1 night in Jun 2025

4/10 Poor

Dynamic Delivery

Business traveler, Traveled with family
Disliked: Cleanliness
They need new beds loud squeek every time you moved on both beds
Stayed 1 night in Jun 2025

2/10 Terrible

Chuck

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This motel is crooked and fraudulent I did not stay here did not go anywhere near this motel somehow they charge my debit card $141 I have filed a complaint against them today My advice is do not even click on their site because I don't know what happened how they got my numbers other than just a clicked on their site. Run run run from them stay clear
Stayed 1 night in May 2025

8/10 Good

Pamela

Traveled with family
Liked: Cleanliness, staff & service, room comfort

I hope you're tall

It was a decent room, but the beds were very high and we are not tall people. We won't stay here again for that reason.
Stayed 4 nights in May 2025

8/10 Good

Graham

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place Clean & quiet..
Stayed 5 nights in May 2025

8/10 Good

Debra

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
There were not any luggage carts available on the morning we were checking out. We had to make several trips to carry all our stuff out. The front desk person said they were in a room locked up.
Stayed 2 nights in May 2025