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Best Western Knoxville Suites - Downtown

2.5 star property
Knoxville hotel in Inskip area

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Photo gallery for Best Western Knoxville Suites - Downtown

Lobby
Lobby
Free daily full breakfast
Indoor pool
In-room safe, iron/ironing board, free cribs/infant beds, free WiFi

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Hot tub
  • Pet friendly
  • Parking included
  • Free WiFi

Explore the area

View in a map
5317 Pratt Rd, Knoxville, TN, 37912
  • Place, Knoxville Expo Center
    ‪4 min drive‬
  • Place, Knoxville Convention Center
    ‪6 min drive‬
  • Place, University of Tennessee
    ‪6 min drive‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪23 min drive‬

Room options

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Dining Table;with Sofabed)

In-room safe, iron/ironing board, free cribs/infant beds, free WiFi

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Dining Table;with Sofabed)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Queen Bed, Accessible, Bathtub (with Sofabed)

In-room safe, iron/ironing board, free cribs/infant beds, free WiFi

Suite, 1 Queen Bed, Accessible, Bathtub (with Sofabed)

  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

In-room safe, iron/ironing board, free cribs/infant beds, free WiFi

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

8.0 out of 10
Very good
(6 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Queen Bed, Accessible, Non Smoking (with Sofabed)

In-room safe, iron/ironing board, free cribs/infant beds, free WiFi

Suite, 1 Queen Bed, Accessible, Non Smoking (with Sofabed)

  • Sleeps 4
  • 1 Queen Bed

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About the neighborhood

Knoxville

Inskip stay.With a stay at this Inskip hotel, you'll be within 2 miles (3 km) of Knoxville Expo Center and 6 miles (10 km) of University of Tennessee. Victor Ashe Dog Park and Knoxville Children's Theatre are also within 6 miles (10 km).

What's nearby

  • Knoxville Expo Center - 4 min drive - 1.5 miles
  • Knoxville Convention Center - 6 min drive - 5.9 miles
  • University of Tennessee - 6 min drive - 6.1 miles
  • Neyland Stadium - 7 min drive - 6.8 miles
  • Thompson–Boling Arena - 8 min drive - 6.8 miles

Getting around

  • McGhee Tyson Airport (TYS) - 22 min drive

Restaurants

  • ‪McDonald's - ‬12 min walk
  • ‪Cracker Barrel - ‬9 min walk
  • ‪Popeyes Louisiana Kitchen - ‬3 min drive
  • ‪Austin's Steak & Homestyle Buffet - ‬19 min walk
  • ‪Ingles Market - ‬2 min walk

About this property

Best Western Knoxville Suites - Downtown

Knoxville hotel in Inskip area
Best Western Knoxville Suites - Downtown offers its guests an indoor pool, a hot tub, and a fitness center. WiFi and wired Internet are free in public spaces. You'll find a 24-hour business center on site. Free breakfast is served daily. A vending machine, multilingual staff, and complimentary newspapers in the lobby are also featured at Best Western Knoxville Suites - Downtown. Free self parking is available.

This Knoxville hotel is smoke free.

  • 58 guestrooms or units
  • 4 levels
  • Full breakfast (free)
  • Business center (24 hours)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Convenience store
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
Best Western Knoxville Suites - Downtown offers 58 air-conditioned accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas and include sofa beds. LCD televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

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Comfort Suites Knoxville North
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  • Breakfast included
  • Parking included
  • Free WiFi
4.5 out of 5, Wonderful, 1,000 reviews
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The price is $110
Jan 19 - Jan 20
Total with taxes and fees
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Property amenities

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Gym
  • Hot tub
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (68 inch wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)

Room amenities

Entertainment

  • LCD TV with cable channels

Bedroom

  • Bedsheets provided
  • Free crib
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 15.00 per pet, per night

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15.00 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Knoxville
Best Western Knoxville Suites Downtown Hotel
Best Western Suites Hotel Knoxville
Best Western Suites Knoxville
Knoxville Best Western
Knoxville Suites
Best Western Knoxville Hotel Knoxville
Best Western Knoxville Suites Hotel
Best Western Knoxville Suites Downtown
Knoxville Suites Knoxville
Best Western Knoxville Suites - Downtown Hotel
Best Western Knoxville Suites - Downtown Knoxville
Best Western Knoxville Suites - Downtown Hotel Knoxville

Frequently asked questions

How close is Best Western Knoxville Suites - Downtown to the airport?

Best Western Knoxville Suites - Downtown is 17.3 mi (22-min drive) away from the McGhee Tyson Airport (TYS) airport, the closest popular airport to the property.

How much does it cost to stay at Best Western Knoxville Suites - Downtown?

As of Jan 7, 2026, prices found for a 1-night stay for 2 adults at Best Western Knoxville Suites - Downtown on Jan 13, 2026 start from $88.87, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Best Western Knoxville Suites - Downtown have an airport shuttle?

Airport shuttle services are not available at Best Western Knoxville Suites - Downtown.

Does Best Western Knoxville Suites - Downtown offer free breakfast?

Best Western Knoxville Suites - Downtown offers free full breakfast every day from 6:00 AM to 9:00 AM.

Is there a casino at Best Western Knoxville Suites - Downtown?

No, there is no casino at this hotel.

What time is check-in at Best Western Knoxville Suites - Downtown?

Check-in start time: 3 PM; Check-in end time: 6 AM.

Is there free parking at Best Western Knoxville Suites - Downtown?

This hotel offers free self parking.

Does Best Western Knoxville Suites - Downtown have a pool?

Best Western Knoxville Suites - Downtown features an indoor pool.

Does Best Western Knoxville Suites - Downtown have a spa?

There are no spa services available at this hotel.

How close is Best Western Knoxville Suites - Downtown to downtown Knoxville?

Best Western Knoxville Suites - Downtown is 4.5 mi away from Knoxville.

Best Western Knoxville Suites - Downtown Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 400 out of 1001 reviews
Rating 8 - Good. 281 out of 1001 reviews
Rating 6 - Okay. 163 out of 1001 reviews
Rating 4 - Poor. 96 out of 1001 reviews
Rating 2 - Terrible. 61 out of 1001 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Casey

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Room had a very strong musky odor. Breakfast selection was average. Plenty of parking. Friendly staff. Not the best area of town, but an OK spot to stop and get rest before hitting the road again.
Stayed 1 night in Oct 2025

10/10 Excellent

Karla

Stayed 1 night in Oct 2025

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed my short stay, front desk associates were extremely helpful.
Stayed 1 night in Oct 2025

10/10 Excellent

Amanda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Brian

Stayed 1 night in Oct 2025

2/10 Terrible

Justin

Liked: Staff & service
Disliked: Cleanliness
First room smelled like smoke very bad. Second smelled like pee but we were too tired to ask for a third. Not well lit parking in back and some folks were hanging around the church around 1am when we parked - I’m sure fine but felt a tad sketchy. During daytime seemed fine. Would recommend elsewhere.
Stayed 1 night in Oct 2025

10/10 Excellent

Lucas

Liked: Cleanliness, staff & service, property conditions & facilities
It was a very quiet and private hotel, very enjoyable!!
Stayed 1 night in Sep 2025

2/10 Terrible

Jaime

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Not pet friendly.

I booked the pet friendly room. When I got there, it smelled like cat urine. I I. Wristlet tried to cancel my reservation but since I had already checked in, it could not be cancelled. I immediately checked out and stayed next door. Still no refund despite clerk promise.
Stayed 1 night in Aug 2025

8/10 Good

Paula

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice staff. Dated but very clean.
Stayed 2 nights in Sep 2025

10/10 Excellent

Laurie

Stayed 1 night in Sep 2025

4/10 Poor

Jason, Clinton Township

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room had a very weird smell to it. Smelled musty and like dogs.
Stayed 1 night in Sep 2025

10/10 Excellent

m travis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly & helpful staff. Very clean & comfortable. Great value.
Stayed 1 night in Aug 2025

2/10 Terrible

Maria

Disliked: Amenities
I did not feel safe
Stayed 3 nights in Aug 2025

8/10 Good

Brian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Swing of opinions

BWs are hit or miss sometimes. I have stayed at some great and some not so great. This Downtown Knoxville location is not downtown imo, it is close, but you are not walking to your meeting. The bed and bedding was very comfortable, the light shades worked great and I slept very well. The room was quiet even though the hotel was full. I was a bit concerned about parking, I arrived at 1AM, long drive from the midwest, and found parking. I had no issues during my stay. Staff was friendly and helpful. I stayed 3 nights. I found the room a decent size, decor a bit dated but the place was clean and fully functional. The breakfast was basic, waffle and cereal. I do feel an easy improvement would include hard boiled egg, maybe I missed them. Not much for gluten free options, but it was enough for me, I was not on vacation.
Stayed 2 nights in Aug 2025

8/10 Good

Barb

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The breakfast was fine, and the server was terrific. The bed was comfortable. The room smelled of mildew, probably because the air filter needed changing. Our room key needed to be changed out three times in our five day stay because it wouldn't work.
Stayed 5 nights in Aug 2025

10/10 Excellent

John

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked everything about my stay
Stayed 2 nights in Aug 2025

6/10 Okay

daphne

Traveled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

Tristan

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

10/10 Excellent

Michele

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The area was not nice and the hotel was old and run down. The size of the room was good and the bed was comfortable. The hotel did not smell good when we walked in.
Stayed 1 night in Aug 2025

8/10 Good

Mark

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very clean. Breakfast can use some upgrade. Bed was not the most comfortable but was OK.
Stayed 4 nights in Aug 2025

10/10 Excellent

Stacey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was absolutely wonderful and friendly.
Stayed 2 nights in Aug 2025

6/10 Okay

LaKeshia

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities

Not what i expected.

The hotel looks nothing like what you see in the pictures. Its is very out-dated. There was also a strange smell in our room.
Stayed 1 night in Aug 2025

10/10 Excellent

Julie

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2025

8/10 Good

denise ray

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Scott

Traveled with family and small children, Traveled with pets, Traveled with family
The beds were horrible
Stayed 1 night in Aug 2025