"Security is good and great view of area. Really nice people customer service is awesome. " More
On the beach
Your stay at this Ejidal aparthotel places you within 2 miles (3 km) of Quinta Avenida and Playa del Carmen Main Beach. Cenote Chaak Tun and Central Square are also within half a mile (1 km).
Full-service spa, sauna
2 outdoor tennis courts, an outdoor pool, and a full-service spa are all featured at this aparthotel. Relax with sun loungers and beach umbrellas, and cool off with a drink at the beachside bar. Families will appreciate the playground, onsite laundry facilities, and in-room childcare.
Free WiFi, kitchens
The 300 individually decorated apartments offer free WiFi and balconies. Well-equipped kitchens come with refrigerators, stovetops, and microwaves. Housekeeping is available on request.
Jun 3, 2022 by Mareazul Staff
Good afternoon Mr James. We are very sorry that your stay has not met your expectations, we will take into account all the points you touch to improve them and do not happen again regarding the issue of threats, would you be so kind as to share the telephone number from where they came to you as well as the email to be able to follow up.
Oct 4, 2019 by Operaciones
Thanks for the feedback
Jun 24, 2019 by Liz
Thanks for staying with us. We appreciate your feedback!
Apr 30, 2019 by Operaciones
Hola. Estamos muy agradecidos por sus comentarios nos esforzaremos más para mejorar
Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Mareazul Beach Front Resort Playa del Carmen like an outdoor pool and outdoor tennis courts. There's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a beach bar and a poolside bar. Public spaces have free WiFi. This beach aparthotel also offers a steam room, a fitness center, and a garden. Free self parking is available. Smoking is allowed in designated areas at this 4-star Playa del Carmen aparthotel.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
Mareazul Beach Front Resort Playa del Carmen offers 300 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Rooms open to balconies. These individually decorated accommodations have separate sitting areas. Accommodations at this 4-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers. This Playa del Carmen aparthotel provides complimentary wireless Internet access. 55-inch LCD televisions come with digital channels. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.
Recreational amenities at the aparthotel include outdoor tennis courts, an outdoor pool, a sauna, and a fitness center.
Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the aparthotel's full-service spa, Pure. Services include facials and body treatments. The spa is equipped with a sauna and a spa tub. The spa is open select days.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
The front desk is open daily from 7:00 AM - 8:00 PM. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions and an access code. Front desk staff will greet guests on arrival.
The front desk at this property is open daily from 7:00 AM - 8:00 PM.
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information and an access code. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Long-term renters welcome
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, and American Express. Cash is not accepted. Long-term renters welcome. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place. Contactless check-in and contactless check-out are available. Each guestroom is kept vacant for a minimum of 24 hours between bookings.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.