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Hotel Xcaret Tierra - Family Premier

5.0 star property
5-star beachfront property near Mahi Golf Course

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Photo gallery for Hotel Xcaret Tierra - Family Premier

6 outdoor pools, pool umbrellas, sun loungers
Lobby lounge
Lobby sitting area
Couples treatment rooms, sauna, steam room, body treatments
Bar (on property)

Popular amenities

  • Pool
  • All inclusive
  • Bar
  • Housekeeping
  • Room service
  • Laundry

Explore the area

View in a map
Carr. Chetumal - Puerto Juarez Km. 282, Playa del Carmen, QROO, 77710
  • Place, Cenote Santa Cruz
    ‪3 min walk‬
  • Place, Xcaret Eco Theme Park
    ‪16 min walk‬
  • Place, Xplor Theme Park
    ‪3 min drive‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

View all photos for Premier Family Garden

1 bedroom, Egyptian cotton sheets, premium bedding, free minibar

Premier Family Garden

  • 575 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Family Partial Ocean View

1 bedroom, Egyptian cotton sheets, premium bedding, free minibar

Premier Family Partial Ocean View

  • 575 sq ft
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Premier Family Ocean Front

1 bedroom, Egyptian cotton sheets, premium bedding, free minibar

Premier Family Ocean Front

  • 575 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Premier Family Swim Up Garden

1 bedroom, Egyptian cotton sheets, premium bedding, free minibar

Premier Family Swim Up Garden

  • 575 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Premier Family Junior Suite Garden

1 bedroom, Egyptian cotton sheets, premium bedding, free minibar

Premier Family Junior Suite Garden

  • 1356 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Family Junior Suite Ocean Front

1 bedroom, Egyptian cotton sheets, premium bedding, free minibar

Premier Family Junior Suite Ocean Front

  • 1356 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Family Master Suite Ocean Front

Premier Family Master Suite Ocean Front | Living area | 55-inch flat-screen TV with premium channels, TV, iPad

Premier Family Master Suite Ocean Front

  • 2476 sq ft
  • 2 bedrooms
  • Ocean view
  • Sleeps 5
  • 1 King Bed OR 2 Double Beds

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About the neighborhood

Playa del Carmen

Beachfront retreat .You'll find Cenote Santa Cruz and Xcaret Eco Theme Park within 2 miles (3 km) of this property. Also, Xplor Theme Park is within 2 miles (3 km) and Mahi Golf Course is within 6 miles (10 km).

What's nearby

  • Xcaret Eco Theme Park - 16 min walk - 0.9 miles
  • Xplor Theme Park - 3 min drive - 1.1 miles
  • Ferry to Cozumel - 5 min drive - 1.4 miles
  • Playa del Carmen Maritime Terminal - 10 min drive - 6.6 miles
  • Playacar Golf Club - 12 min drive - 5.7 miles

Getting around

  • Cancun Intl. Airport (CUN) - 57 min drive

Restaurants

  • ‪Occidental Vacation Club First Club Lounge at Grand Xcaret - ‬9 min walk
  • ‪Arriba Baja - ‬16 min walk
  • ‪The Buffete - ‬2 min walk
  • ‪Costero - ‬16 min walk
  • ‪Mercado de la Merced - ‬10 min walk

About this property

Hotel Xcaret Tierra - Family Premier

5-star beachfront property near Mahi Golf Course
Hotel Xcaret Tierra - Family Premier is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Hotel Xcaret Tierra - Family Premier offers its guests a full-service spa, 6 outdoor swimming pools, an outdoor tennis court, and a waterslide. There are 8 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 poolside bars and a beach bar. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. A children's pool, a health club, and spa services are also featured at the luxury Hotel Xcaret Tierra - Family Premier.

  • 181 guestrooms or units
  • 6 levels
  • 3 buildings
  • 8 dining venues
  • 2 bars by the pool
  • 2 swim-up bars
  • Meeting rooms
  • Built in 2017
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Garden
  • BBQ grill(s)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Bar on the beach
Hotel Xcaret Tierra - Family Premier offers 181 air-conditioned accommodations with iPads and free minibar items. Rooms open to furnished balconies. Accommodations are furnished with double sofa beds. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 55-inch flat-screen televisions come with pay movies. Bathrooms include separate bathtubs and showers with jetted bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

Muluk Spa & Wellness has 18 treatment rooms including rooms for couples. Services include facials, body wraps, and body treatments. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

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  • Breakfast included
  • All inclusive
  • Spa
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Property amenities

Family friendly

  • 6 outdoor pools
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • In-room babysitting (surcharge)
  • In-room crib
  • In-room sofa bed
  • Living room
  • Playground
  • Separate bedroom
  • Snack bar/deli
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Airport shuttle on request
  • Wheelchair-accessible parking available

Food and drink

  • 2 poolside bars
  • 2 swim-up bars
  • 8 restaurants
  • A beach bar
  • Snack bar/deli

Things to do

  • 24-hour gym
  • 6 outdoor pools
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Kayaking
  • Outdoor tennis court
  • Playground
  • Shopping
  • Snorkeling
  • TV in common areas
  • Waterslide
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 55-inch flat-screen TV with premium channels
  • iPad
  • Pay movies

Bedroom

  • Blackout drapes
  • Double sofa bed
  • Egyptian cotton sheets
  • Free crib
  • Pillow menu

Bathroom

  • Bathrobes
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Living room
  • Phone

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, and American Express.

Property is also known as

Xcaret Mexico Tierra Family Premier All Inclusive
Xcaret Mexico Tierra Family P
Hotel Xcaret Mexico Tierra Family Premier All Inclusive
Hotel Xcaret Tierra All Xcaret Parks Included Family Premier

Frequently asked questions

How close is Hotel Xcaret Tierra - Family Premier to the airport?

Hotel Xcaret Tierra - Family Premier is 18.3 mi (253-min drive) away from the Cozumel Intl. Airport (CZM) airport, the closest popular airport to the property.

Does Hotel Xcaret Tierra - Family Premier have an airport shuttle?

Airport shuttle services are not available at Hotel Xcaret Tierra - Family Premier.

How close is Hotel Xcaret Tierra - Family Premier to the beach?

This property is on the beach. Don't forget your sunscreen!

Does Hotel Xcaret Tierra - Family Premier offer free breakfast?

Hotel Xcaret Tierra - Family Premier does not offer free breakfast.

Is there a casino at Hotel Xcaret Tierra - Family Premier?

No, there is no casino at this property, but Riviera Gran Casino (11-min drive) is nearby.

What time is check-in at Hotel Xcaret Tierra - Family Premier?

Check-in begins at 3 PM.

Is there free parking at Hotel Xcaret Tierra - Family Premier?

Free parking is not available at this property.

Does Hotel Xcaret Tierra - Family Premier have a pool?

Hotel Xcaret Tierra - Family Premier features 6 outdoor pools and a children's pool.

Does Hotel Xcaret Tierra - Family Premier have a restaurant?

Hotel Xcaret Tierra - Family Premier is home to Mercado 360, which features Mexican cuisine.

Does Hotel Xcaret Tierra - Family Premier have a spa?

Pamper yourself with a day at Muluk Spa & Wellness, where you can enjoy Ayurvedic treatments, hydrotherapy, and body wraps.

How close is Hotel Xcaret Tierra - Family Premier to downtown Playa del Carmen?

Hotel Xcaret Tierra - Family Premier is 1.7 mi away from Xcaret.