At this Playa del Carmen property, you'll be within half a mile (1 km) of Maroma Beach and 6 miles (10 km) of Tres Rios Ecopark. El Camaleon Mayakoba Golf Course and Grand Coral Golf Riviera Maya are within 9 miles (15 km).
This all-inclusive property features a private beach, a full-service spa, and 7 restaurants. Traveling on business? Take advantage of the free WiFi in public areas, laundry service, and free valet parking. Relax with a drink at one of the 4 bars/lounges and enjoy perks like free self parking.
Free WiFi, plasma TVs
The 407 guestrooms have plasma TVs with cable channels and offer free WiFi and free minibar items. Premium bedding, rainfall showerheads, and coffee/tea makers are also available.
May 8, 2019 by General Manager
Dear guest, I am sorry to read that this is the opinion you have of our services, I tried to locate you however, by signing your comment in that way, you limit me. Our guest service team is always willing to help our guests, I wish you had the confidence to express your concerns, I am sure that the end of your experience would have been different. Thanks for the opportunity and I regret not having met expectations. Best regards.
Apr 25, 2019 by General Manager
Dear Yliana, thank you very much for letting us know how was your stay. Of course we will share your experience with our Food and Beverage Manager, he and our training team will verify that the procedures in the restaurants are being carried out perfectly and the service is good, I regret the experience. In spite of that, we hope to see you next year around here, it will be an honor to serve you and this time, please you 100%. Best regards.
Apr 17, 2019 by General Manager
Dear guest, Thank you for taking the time to rate the service received during your visit, we are happy to know that we meet your expectations. We would be happy to serve you again, I hope you come back soon. Best regards.
The following facilities or services will be unavailable from January 6 2021 to December 31 2021 (dates subject to change):
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Catalonia Playa Maroma All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Simply walk outside to feel the sun on your face at the white sand beach. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Catalonia Playa Maroma All Inclusive like a complimentary children's club and an outdoor pool. There are 7 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can unwind with a drink at one of the 4 bars/lounges. Public spaces have free WiFi. This all-inclusive property also offers a fitness center, a garden, and a terrace. Self parking and valet parking are free. Smoking is allowed in designated areas at this 4-star Playa del Carmen property.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking , Free valet parking
Catalonia Playa Maroma All Inclusive offers 407 air-conditioned accommodations with free minibar items and safes. Beds feature premium bedding. 36-inch plasma televisions come with cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. This Playa del Carmen property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.
El Pajarito - Overlooking the garden, this buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Toscana - This theme restaurant specializes in Italian cuisine and serves dinner only. Open daily.
Adelita - Overlooking the garden, this theme restaurant specializes in Mexican cuisine and serves dinner only. Open daily.
Grill - Onsite theme restaurant.
Ayami - This theme restaurant specializes in Asian cuisine and serves dinner only. Open daily.
Recreational amenities at the property include a private beach, an outdoor pool, and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the property's full-service spa, Alegria Spa. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.
The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Please note: Guests require a ticket to access each a la carte restaurant. Tickets are provided at check-in, based on length of stay. Tickets cannot be purchased.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Each guestroom is kept vacant for a minimum of 24 between bookings.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Green / Sustainable Property
This property participates in Rainforest Alliance Sustainable Tourism Certification, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.