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4.4 out of 5

"The check in clerk was not super helpful about where to park, nor was it clear from the website that you had to pay for parking if you did not get the ... " More

By a verified traveler on Sun 24 Apr 2022

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Hotel Description

3-star hotel near Senator John Heinz Regional History Centre

Heart of Pittsburgh

You'll be steps from Senator John Heinz Regional History Centre and within a 10-minute walk of David L Lawrence Convention Center with a stay at this Downtown Pittsburgh hotel. Also, Benedum Center is within half a mile (1 km) and Heinz Hall is within 2 miles (3 km).

Free breakfast

This hotel features an indoor pool, a gym, and a restaurant. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Relax with a drink at the bar/lounge and enjoy the free on-the-go breakfast each morning.

Basic Studio Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max
$127* Per night/room Mar 5 - Mar 6

Suite, 1 Bedroom, 1 King Bed, Accessible (Tub)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Premium Studio, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 Bedroom, 1 King Bed, Accessible (Roll-in Shower)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Premium Deluxe Suite, 1 Bedroom, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Suite, 1 Bedroom, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Homewood Suites by Hilton Pittsburgh Downtown ratings based on 18 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Homewood Suites by Hilton Pittsburgh Downtown

Everyone (7) Couples (3) Family (6)
5 out of 5

Posted by on Oct 21, 2022

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3 out of 5
The check in clerk was not super helpful about where to park, nor was it clear from the website that you had to pay for parking if you did not get the “parking package.” Lock on door was damaged and sheets on one bed stained. Staff handed us more sheets and seemed unconcerned about door lock. Pool needed to be cleaned.

Posted by on Apr 24, 2022

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Comment from Hotel Management

Apr 25, 2022 by GM

Dear Emilie, I am sorry to hear that we let you down and you didn't enjoy your stay. We never want to leave our guests with a poor impression of our Homewood Suites. I apologize for our shortcomings and hope that we have the chance to redeem ourselves to you on a future visit. Sincerely, Adam Poirier General Manager

5 out of 5

Posted by , from Salisbury on Mar 8, 2022

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5 out of 5
Everything was great

Posted by , from PASADENA on Jan 9, 2022

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Comment from Hotel Management

Jan 10, 2022 by GM

Dear AMANDA, Thank you for taking the time to write a review. I’m pleased to learn that your stay was enjoyable. We appreciate your compliments and humbly request a return visit. Best, Adam Poirier General Manager

2 out of 5
Good location. Room was not cleaned for the second day and we had to ask for towels.

Posted by on Nov 16, 2021

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Comment from Hotel Management

Nov 16, 2021 by GM

Dear Steven, Guest satisfaction is our highest priority so I regret that we weren't able to deliver a more positive experience. Your feedback is welcome and we appreciate you taking the time to share your review with us. Sincerely, Adam Poirier General Manager

5 out of 5
Clean, friendly staff, neighborhood was nice, very close to Heinz field and restaurants

Posted by on Oct 13, 2021

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Comment from Hotel Management

Oct 14, 2021 by GM

Dear Lulu, What a great review! It is always appreciated when guests take a moment to let us know that they enjoyed their time at our Homewood Suites. We are in the service business and work to make guests happy above all else. Thank you for your kind words and please consider a return trip. Best, Adam Poirier General Manager

5 out of 5

Posted by , from DULELS on Sep 19, 2021

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4 out of 5
The location in the Strip

Posted by on Aug 16, 2021

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Comment from Hotel Management

Aug 17, 2021 by GM

Dear Anonymous, Thank you for taking the time to share your feedback. I’m pleased to hear our convenient location made for an enjoyable stay. We appreciate your kind comments and look forward to your return. Best, Adam Poirier General Manager

5 out of 5

Posted by on Aug 12, 2021

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5 out of 5
This property was beautiful and very clean. Especially nice since we’re still under the covid cloud, though we didn’t use the pool or exercise room they did look very clean. The staff was very friendly and helpful. Definitely recommend this place and we will stay here again

Posted by on Feb 20, 2021

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Comment from Hotel Management

Feb 24, 2021 by GM

Dear Anonymous, Our associates understand and believe that our valued guests deserve an exceptional stay and we will continue to push daily to find new ways to WOW our guests. I will be sure to share your very nice comments with our team; they work hard to ensure guests feel comfortable and safe. I appreciate you taking the time to write a review and we look forward to seeing you again on a return visit. Best, Adam Poirier General Manager

About the Homewood Suites by Hilton Pittsburgh Downtown

Location 1410 Smallman Street, Pittsburgh, PA 15222

Property Features

Homewood Suites by Hilton Pittsburgh Downtown offers its guests an indoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi. A 24-hour business center and a meeting room are available. Event space at this hotel measures 6728 square feet (625 square meters) and includes conference space. A terrace, barbecue grills, and laundry facilities are also featured at the business-friendly Homewood Suites by Hilton Pittsburgh Downtown. Parking is available for a fee. This 3-star Pittsburgh hotel is smoke free.

  • 150 guestrooms or units
  • 7 levels
  • 6728 sq ft of conference space
  • 625 sq m of conference space
  • Built in 2015
  • To-go breakfast (free)
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Grocery service (free)
  • Terrace
  • BBQ grill(s)
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Separate dining area
  • Full-sized refrigerator/freezer
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Pittsburgh Station (6.6 km / 4.1 mi)
  • Metro station: Steel Plaza Station (0.9 km / 0.6 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Homewood Suites by Hilton Pittsburgh Downtown offers 150 air-conditioned accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas and include dining tables. Beds feature premium bedding. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • In-room kitchen
  • Dining room
  • Sitting area
  • Television
  • Premium channels
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Telephone
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet
  • Desk chair

Food & Drink

Guests are served free on-the-go breakfast daily.

Homewood Suites by Hilton Pittsburgh Downtown has a restaurant on site.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • In-room accessibility (in select rooms)
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 6:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 per room (weight limit: 50 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and debit cards. Cash is not accepted.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton). This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property follows sanitization practices of COVID-19 Guidelines (CDC)
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in
  • Cashless transactions are available
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Property does not use a professional cleaning service
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Security system
  • Food service has been amended for enhanced safety
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • Carbon monoxide detector
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 250.00 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 19 per day (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Homewood Suites Hilton Pittsburgh Downtown Hotel
  • Homewood Suites Hilton Pittsburgh Downtown
  • Homewood Suites by Hilton Pittsburgh Downtown Pittsburgh
  • Homewood Suites Hilton Pittsburgh Downtown Hotel
  • Hotel Homewood Suites by Hilton Pittsburgh Downtown Pittsburgh
  • Pittsburgh Homewood Suites by Hilton Pittsburgh Downtown Hotel
  • Hotel Homewood Suites by Hilton Pittsburgh Downtown
  • Homewood Suites Hilton Hotel
  • Homewood Suites Hilton
  • Homewood Suites by Hilton Pittsburgh Downtown Hotel
  • Homewood Suites by Hilton Pittsburgh Downtown Pittsburgh
  • Homewood Suites by Hilton Pittsburgh Downtown Hotel Pittsburgh

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.