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4.2 out of 5

"The room was fine with the exception of the air conditioner unit. When operation it was very noisy and even when it was not cooling the room it still ... " More

By a verified traveler on Tue 25 Jul 2017

Hotel Description

3-star ski hotel near Sri Venkateswara Temple

Near the slopes

Within a 5-minute walk of this Monroeville hotel, you'll find Monroeville Convention Center and Monroeville Mall. Sri Venkateswara Temple and Boyce Park Ski Area are also within 6 miles (10 km).

Business services

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. There's a 24-hour fitness center on site, and a 24-hour front desk and a convenience store are also provided.

Free wired Internet, cable TV

In addition to TVs with cable channels, the 191 guestrooms offer free wired Internet and room service. WiFi, premium bedding, and coffee/tea makers are also available.

2 Queens NS

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$96* Per night/room Oct 24 - Oct 25

King Corner

Bed Count 1 King Bed Maximum Occupancy 2 Max

Two Queen Beds, Non-Smoking, Accessible

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

One King Bed, Non-Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

One King Bed, Non-Smoking, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max

King Bed NS

Bed Count 1 King Bed Maximum Occupancy 2 Max

DoubleTree by Hilton Pittsburgh - Monroeville Convention Ctr ratings based on 19 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for DoubleTree by Hilton Pittsburgh - Monroeville Convention Ctr

Everyone (6) Family (4)
4 out of 5
went to the bar to get a drink and nobody was there (behind the bar)

Posted by on Sep 15, 2019

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2 out of 5
We loved the breakfast for an additional dollar we got a full breakfast buffet. Unfortunately the bathroom in our room smelled like strong pee on the floor, the furniture in the room was ripped, the pool was dirty, we had to call 4xs to get towels and on the last night of the stay when I came back to my room at 11:30pm I had to wake my family knocking on the door because my room key did not work - they said there was a computer issue but never told me until I asked the next morning.

Posted by on Jul 15, 2019

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5 out of 5
location it was nice and clean, wish they would give you more cookies

Posted by on Apr 1, 2019

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3 out of 5

Noisy Air Conditioning

Pros: Generally clean and a very pleasant staff.
Cons: You might want them to have a look at the A/C unit in room 213
The room was fine with the exception of the air conditioner unit. When operation it was very noisy and even when it was not cooling the room it still made a considerable amount of noise. When it clicked on in the middle of the night it woke me up. The land line telephone didn't work. Not a big deal as everyone has cell phones but it did prevent me from calling the front desk with a question.

Posted by , from Boise, Idaho on Jul 25, 2017

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Comment from Hotel Management

Aug 7, 2017 by Cassandra Washington, Director of Revenue

Thank you for your review, we will share your comments with the management staff. We apologize that we did not exceed your expectation but will work toward solutions for the future.

4 out of 5
Had to request another room due to disheveled condition of the bed. Second room was clean and bed properly made up.

Posted by , from Maryland on Jul 20, 2016

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5 out of 5

Perfect location close to mall.

Booked hotel online through Travelocity and 10 minutes later checked in. Hotel was perfect, staff was helpful, room clean and comfortable, and morning breakfast was good. Only complaint is that I thought the breakfast was included and it was not either way though I would certainly recommend and stay again myself

Posted by , from allentown pa on Dec 21, 2015

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1 out of 5

Horrible customer service

It was my wedding anniversary. I requested a king room and was given a room with 2 beds. They charged my card a 50.00 incidental fee for both nights and when I went to inquire I got 2 different answers from each person at the desk. Upon discharge, I expressed my discontent and the clerk did nothing to help or fix the issue although they have something posted stating that if a guest is dissatisfied they will fix it. This is not the 1st time they have practiced bad customer service during a stay there.

Posted by , from Pgh, Pa on Oct 12, 2015

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5 out of 5

Nice Hotel close to restaurants and activities

Pros: I was given a room for handicapped due to being a senior (I think) and only on the second floor.
Cons: na
Location: There were many restaurants in the area and places to shop nearby.
My room was clean and the staff were very courteous. I LOVED the warm cookie when checking in. The pool and exercise facilities great! I grew up in this area and had moved out of state for 10 years. I was visiting family and friends.

Posted by , from Valley City, ND on Sep 3, 2015

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4 out of 5
We came to Pittsburgh for a Steelers night game and stayed here in Monroeville. The room was neat and clean. The staff were pleasant and accomodating.

Posted by , from Harrisburg, PA on Sep 27, 2013

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5 out of 5

We thoroughly enjoyed our stay at the Doubletree starting with the warm chocolate chip cookie.

Pros: Free Internet, Quiet
This hotel is beautiful, well situated, and comfortable.

Posted by , from Mechanicsburg, PA, USA on Oct 31, 2012

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About the DoubleTree by Hilton Pittsburgh - Monroeville Convention Ctr

Location 101 Mall Blvd, Monroeville, PA 15146

Property Features

After a day on the snow, enjoy a swim in the indoor swimming pool or use the hotel's other facilities, which include a 24-hour fitness center. When the sun goes down, sip après-ski drinks in the hotel's bar. There's a restaurant on site. A computer station is on site and WiFi is free in public spaces. Parking is available for a fee. This 3-star Monroeville hotel is smoke free.

  • 1 building
  • 191 guestrooms or units
  • 14 levels
  • 17000 sq ft of conference space
  • 1579 sq m of conference space
  • Built in 1970
  • Dining venue
  • Bar or lounge
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Convenience store
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Grocery/convenience store
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Free wired Internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , RV, bus, truck parking

Transport

  • Airport: Pittsburgh, PA (PIT-Pittsburgh Intl.) (49.6 km / 30.8 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

DoubleTree by Hilton Pittsburgh - Monroeville Convention Ctr offers 191 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. Premium cable television is provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Monroeville hotel provides complimentary wired Internet access. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.

Share - This bistro specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snow tubing nearby

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 21

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Noise-free guestrooms cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Noise-free guestrooms cannot be guaranteed.

  • Only service animals are allowed
  • Noise-free rooms not guaranteed
  • Debit cards not accepted
  • No rollaway/extra beds available
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 15 per person (approximately)
  • Fee for in-room wireless Internet: USD 0.00 per night (rates may vary)
  • Self parking fee: USD 0.00 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • DoubleTree by Hilton Pittsburgh Monroeville Convention Ctr
  • DoubleTree Hilton Pittsburgh Convention Hotel Monroeville Ctr
  • DoubleTree Hilton Pittsburgh Monroeville Convention Ctr
  • DoubleTree Hilton Pittsburgh Monroeville Convention Ctr Hotel
  • DoubleTree Hilton Pittsburgh Convention Ctr Hotel
  • DoubleTree Hilton Pittsburgh Monroeville Convention Ctr Hotel
  • DoubleTree Hilton Pittsburgh Convention Ctr
  • DoubleTree Hilton Pittsburgh Convention Ctr Hotel
  • DoubleTree Hilton Pittsburgh Monroeville Convention Ctr
url importing https://www.travelocity.com/Pittsburgh-Hotels-DoubleTree-by-Hilton-Pittsburgh---Monroeville-Convention-Ctr.h17055-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.