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Papago Inn, Ascend Hotel Collection

3-star property
7017 E Mcdowell Rd, Scottsdale, AZ 1-855-201-7819
3.6 out of 5
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See all 17 travelocity Reviews

"The rooms are big and clean, check in was fast and easy, not even 5 mins. " More

By a verified traveler on Fri 24 Dec 2021

Points Of Interest

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Hotel Description

3-star hotel near Old Town

South Scottsdale stay

Your stay at this South Scottsdale hotel places you within 2 miles (3 km) of Old Town and Phoenix Zoo. Desert Botanical Garden and Papago Park are also within 2 miles (3 km).

Business services

This hotel features an outdoor pool and a gym. Traveling on business? Take advantage of the business center and free WiFi in public areas. Free self parking, a garden, and dry cleaning are also offered.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and coffee/tea makers, the 58 guestrooms also offer free WiFi and TVs with cable channels. Other amenities include free local calls, ceiling fans, and hair dryers.

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$74* Per night/room May 23 - May 24

Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Suite, 1 King Bed with Sofa, Accessible Tub, Non Smoking (Efficiency, Upgrade)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 2 Queen Beds, Non Smoking (Upgrade)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, Sofa, 1 King Bed, Roll-in Shower, Accessible, Non Smoking (Efficiency, Upgrade)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room 1 King Bed, Accessible, 1st floor, Non-Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Papago Inn, Ascend Hotel Collection ratings based on 17 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Papago Inn, Ascend Hotel Collection

Everyone (8) Couples (1) Family (7)
1 out of 5
We booked this hotel based on online photos. Evidently they have a master photographer because while the property looked similar it was OLD and in need of major updating. Filthy air vents, ugly patch jobs on drywall, missing and/or dirty wood base boards, stained chair seats, janky doors, LOW ceilings … I could go on and on. Don’t stay here - you’ll regret it.

Posted by on Apr 1, 2022

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Comment from Hotel Management

Apr 2, 2022 by Papago Inn

We are very sorry to hear that there were issues during your stay Mark. Please know that we appreciate your feedback and it will be used to make improvements to our property and guest experience. Thank you and please take care.

5 out of 5
The rooms are big and clean, check in was fast and easy, not even 5 mins.

Posted by on Dec 24, 2021

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Comment from Hotel Management

Dec 31, 2021 by Bryce Olson

Thank you for staying with us Crystal!

5 out of 5

Posted by on Sep 5, 2021

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1 out of 5
Nothing

Posted by on Aug 4, 2021

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Comment from Hotel Management

Aug 5, 2021 by Bryce Olson

We are very sorry to hear that you had issues with your stay. Please leave us detailed feedback on ways that we can improve. Thank you and please take care.

1 out of 5
Very dirty hotel. There was blood/ketchup? on the curtains, stains on the floor, filthy outdoor area. Pool area appeared clean but the rest of the facility was in poor shape.

Posted by on Jul 29, 2021

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Comment from Hotel Management

Jul 31, 2021 by Bryce Olson

We are very sorry to hear that you had issues during your stay. Please know that we appreciate your feedback and it will be used to make improvements to our property and guest experience. Thank you and please take care.

2 out of 5
BEWARE. This place is a dive. I chose Papago because reviews were very positive and pictures showed bright happy clean rooms. What I got was a dingy, dirty, sad room. Carpet was torn with many stains. Molding and window frame had not been wiped in a while. Unvaccumed food under the bed. Pool furniture has not been wiped in a long time. Hoping the bites on my arms and legs are from no-see-ums at pool, not bed bugs. Hair dryer can only be used on low, taking 5 minutes to dry my short pixie cut. Mostly quiet at least..

Posted by on May 22, 2021

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Comment from Hotel Management

May 27, 2021 by Bryce Olson

We are sorry to hear that you had issues with your stay. We appreciate your feedback and it will be used to improve our services. Please take care.

5 out of 5

Posted by on Apr 1, 2021

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Comment from Hotel Management

Apr 14, 2021 by management

Thank you for the for the high review, we apricated your stay with us.

1 out of 5
This hotel experience was the worst I've ever had. I dont ever write reviews but felt compelled to warn people not to spend their hard earned money to stay here. We waited at the so called lobby for 15 minutes waiting to be checked in.....nobody was around.... We had no fresh towels or maid service of any kind the whole time we were there...even though we asked politely twice. It was noisy and run down and 1 staff member was extremely rude. But the worst thing was how maintenance unclogged a sewer drain at the back of the hotel (right where we had to walk to get to our car) and LEFT IT laying all over the sidewalk and parking lot!!!!!! For 4 days we looked at that and it was still there when we left. Absolutely disgusting. I will spare you the details but i have photos. Please print this review so people can be warned!!!

Posted by on Mar 26, 2021

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Comment from Hotel Management

Mar 27, 2021 by Papago Inn

We are very sorry to hear that this happened during your stay. Please know that it will be reviewed with staff so that these issues do not happen again. Please take care.

5 out of 5
Love love loved my stay here. Staff was very nice and helpful. I have to say from the outside looks like a trap motel but when i stepped foot inside and saw how pleasant and peaceful and the bird cage and the water fountain I knew i made a good decision going there. Will visit again!

Posted by , from Scottsdale on Jun 18, 2020

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Comment from Hotel Management

Jun 18, 2020 by Bryce Olson

We are so happy you enjoyed staying with us!

5 out of 5

Posted by on Feb 16, 2020

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About the Papago Inn, Ascend Hotel Collection

Location 7017 E Mcdowell Rd, Scottsdale, AZ 85257

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Papago Inn, Ascend Hotel Collection offers its guests an outdoor pool and a fitness center. WiFi and wired Internet are free in public spaces. Business amenities include a business center and a meeting room. The business-friendly Papago Inn, Ascend Hotel Collection also features multilingual staff, a garden, and complimentary newspapers in the lobby. Free self parking is available. This 3-star Scottsdale hotel is smoke free.

  • 58 guestrooms or units
  • 2 levels
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • Garden
  • Newspapers in lobby (free)
  • No smoking on site
  • 1 conference room

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Wireless internet access , Internet access (complimentary)

Available in some public areas: Free WiFi , Free wired internet , Internet access - wireless

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Papago Inn, Ascend Hotel Collection offers 58 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Scottsdale hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

  • Television
  • Cable channels
  • Refrigerator
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ceiling fan
  • Connecting rooms available

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Assistive listening devices available
  • Accessible bathroom
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150.00 per accommodation, per stay
  • Resort fee: USD 4.00 per accommodation, per night

The resort fee includes:

  • Pool access
  • Parking

We've listed all charges provided to us by the property.

Optional extras

Hotel Names

  • Best Western Plus Papago
  • Best Western Plus Papago Inn & Resort
  • Best Western Plus Papago Scottsdale
  • Magnuson Hotel Papago Inn Scottsdale
  • Magnuson Hotel Papago Inn
  • Magnuson Papago Scottsdale
  • Magnuson Papago
  • Best Western Plus Papago Inn Resort
  • Magnuson Hotel Papago Inn
  • Papago Inn, Ascend Collection
  • Papago Inn, Ascend Hotel Collection Hotel
  • Papago Inn, Ascend Hotel Collection Scottsdale
  • Papago Inn, Ascend Hotel Collection Hotel Scottsdale

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.