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MainStay Suites Phoenix North

3.0 star property
3-star hotel in North Mountain

Choose dates to view prices

Photo gallery for MainStay Suites Phoenix North

Outdoor pool, pool umbrellas, sun loungers
Lobby
Desk, laptop workspace, blackout drapes, iron/ironing board
Desk, laptop workspace, blackout drapes, iron/ironing board
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Housekeeping
  • 24/7 front desk
  • Kitchen
  • Laundry

Explore the area

Map
2536 W Beryl Ave, Phoenix, AZ, 85021
  • Metrocenter
    ‪10 min walk‬
  • Castles N' Coasters
    ‪12 min walk‬
  • Grand Canyon University
    ‪7 min drive‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪19 min drive‬

Room options

View all photos for Efficiency, Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Efficiency, Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Efficiency, Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Efficiency, Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Efficiency, Suite, 1 King Bed with Sofa bed, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Efficiency, Suite, 1 King Bed with Sofa bed, Non Smoking

9.0 out of 10
Wonderful
(23 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Efficiency, Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Efficiency, Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

9.8 out of 10
Exceptional
(6 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

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About the neighborhood

Phoenix

North Mountain stay.Your stay at this North Mountain hotel places you within 2 miles (3 km) of Metrocenter and Castles N' Coasters. Arizona State University-West Campus and Sahuaro Ranch Park are also within 6 miles (10 km).

What's nearby

  • Metrocenter - 10 min walk - 0.6 miles
  • Castles N' Coasters - 12 min walk - 0.7 miles
  • Arizona State University-West Campus - 6 min drive - 4.0 miles
  • Grand Canyon University - 7 min drive - 5.6 miles
  • Biltmore Fashion Park - 14 min drive - 10.1 miles

Getting around

  • Montebello-19th Ave Station - 8 min drive
  • Phoenix Sky Harbor Intl. Airport (PHX) - 23 min drive

Restaurants

  • ‪In-N-Out Burger - ‬16 min walk
  • ‪Raising Cane's Chicken Fingers - ‬14 min walk
  • ‪Chick-fil-A - ‬3 min drive
  • ‪Texas Roadhouse - ‬19 min walk
  • ‪Olive Garden - ‬14 min walk

About this property

MainStay Suites Phoenix North

3-star hotel in North Mountain
MainStay Suites Phoenix North offers its guests an outdoor pool and a 24-hour fitness center. Public spaces have free WiFi and wired Internet. A 24-hour business center and meeting rooms are available. Event space at this hotel measures 924 square feet (86 square meters) and includes conference space. Barbecue grills, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly MainStay Suites Phoenix North. Self parking is free.

This 3-star Phoenix hotel is smoke free.

  • 1 building
  • 126 guestrooms or units
  • 5 levels
  • Meeting rooms
  • 924 sq ft of conference space
  • 86 sq m of conference space
  • Built in 1998
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Grocery service (free)
  • Convenience store
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site
MainStay Suites Phoenix North offers 126 air-conditioned accommodations with coffee/tea makers and bathrobes. Accommodations offer separate sitting areas and include sofa beds. Premium cable television is provided. Accommodations at this 3-star hotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Phoenix hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Languages

English, Hebrew, Spanish

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Property amenities

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Pool gate
  • Separate in-room dining area

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • 24-hour gym
  • Basketball
  • Outdoor pool
  • Tennis
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Grab bar in bathtub (33 inches high)
  • Grab bar in shower (33 inches high)
  • Handrails in stairways (49 inches high)
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 32-inch TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Sofa bed

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Refrigerator
  • Separate dining area
  • Stovetop

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:30 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75.00 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and debit cards. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Homewood Suites Hilton Metro
Homewood Suites Hilton Metro Hotel
Homewood Suites Hilton Metro Hotel Phoenix Center
Homewood Suites Hilton Phoenix Metro Center
Homewood Suites Hilton Phoenix Metro Center Hotel
Homewood Suites Hilton Metro Center Hotel
Homewood Suites Hilton Metro Center

Frequently asked questions

How close is MainStay Suites Phoenix North to the airport?

MainStay Suites Phoenix North is 9.8 mi (16-min drive) away from the Phoenix Deer Valley Airport (DVT) airport, the closest popular airport to the property.

How much does it cost to stay at MainStay Suites Phoenix North?

As of Jul 5, 2025, prices found for a 1-night stay for 2 adults at MainStay Suites Phoenix North on Jul 11, 2025 start from $84.15, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does MainStay Suites Phoenix North have an airport shuttle?

Airport shuttle services are not available at MainStay Suites Phoenix North.

Does MainStay Suites Phoenix North offer free breakfast?

MainStay Suites Phoenix North does not offer free breakfast.

Is there a casino at MainStay Suites Phoenix North?

No, there is no casino at this hotel, but Desert Diamond Casino - West Valley (19-min drive) is nearby.

What time is check-in at MainStay Suites Phoenix North?

Check-in start time: 3:00 PM; Check-in end time: 1:30 AM.

Is there free parking at MainStay Suites Phoenix North?

This hotel offers free self parking.

Does MainStay Suites Phoenix North have a pool?

MainStay Suites Phoenix North features an outdoor pool.

Does MainStay Suites Phoenix North have a spa?

There are no spa services available at this hotel.

How close is MainStay Suites Phoenix North to downtown Phoenix?

MainStay Suites Phoenix North is 9.5 mi away from Phoenix.

MainStay Suites Phoenix North Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 474 out of 1001 reviews
Rating 8 - Good. 268 out of 1001 reviews
Rating 6 - Okay. 120 out of 1001 reviews
Rating 4 - Poor. 57 out of 1001 reviews
Rating 2 - Terrible. 82 out of 1001 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Jelisa

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience
Stayed 3 nights in Apr 2025

8/10 Good

david j

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Easy access to highway. Lots of dining around
Stayed 4 nights in Jan 2025

8/10 Good

Maya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2025

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean, good breakfast
Stayed 1 night in Jan 2025

8/10 Good

WENDI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Jared

Stayed 1 night in Apr 2025

6/10 Okay

Lisa

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities

Stay somewhere else if you like clean towels

Beautiful property from the outside. Lobby has been renovated and is beautiful. However, the carpet in the hallways is stained and disgusting. The rooms aren’t as updated as the lobby. The breakfast area is beautiful and recently updated but the food was awful. Not a huge selection to pick from, especially on weekends. We ended up having to eat out most days because it just wasn’t edible. Our biggest complaint was that we stayed for 5 nights and they did not clean the room once. There are 2 very tiny trash cans in the room and the only way we could get them emptied was if we put the trash cans in the hallway with a note attached. Same with clean towels. We had to put the dirty ones in the hallway and had to go down to the front desk to request clean towels because they refused to come in and clean. They demand a deposit be paid upon check-in but they won’t even clean the rooms. The sound of the freeway is also VERY loud at night. We were given a room on the opposite side of the hotel (farthest from the freeway) and we could still hear the traffic loud and clear. The walls must be paper thin. Beautiful property for the most part but for how much we paid per night, we deserved better service.
Stayed 5 nights in Mar 2025

8/10 Good

Tiffany

Stayed 3 nights in Mar 2025

10/10 Excellent

Demetrius

Stayed 1 night in Mar 2025

8/10 Good

Cindy

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Spacious rooms
Stayed 1 night in Mar 2025

6/10 Okay

Dominique

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
The beds were horrible. Worst pillows I’ve ever used. I came home with more pain then ever. The couch you would sink all the way to the mattress of the pull out The ac did not work good at all. I think it was a clean room what needs upgrades on the bedding for both.
Stayed 3 nights in Mar 2025

10/10 Excellent

Juan.

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Omar

Stayed 3 nights in Mar 2025

8/10 Good

Bryce

Liked: Cleanliness, staff & service
Staff was friendly
Stayed 4 nights in Mar 2025

8/10 Good

Dean

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Ada Ines

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

8/10 Good

Erika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

2/10 Terrible

Jonathan

Stayed 3 nights in Mar 2025

6/10 Okay

Christopher

Stayed 1 night in Feb 2025

2/10 Terrible

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Exhausted every morning & bad choice hotel suite

Older hotel that had very high rating reviews. Facility repair staff member did an excellent job replacing a fridge/freezer with water line with broken ticking cooling unit / compressor. The new boxed fridge and freezer didn't have an auto ice maker water line. The food prep staff provided excellent coffee and a good breakfast in the mornings. The issues had been reported multiple times to front desk staff , hotels.com customer service and choice hotels staff. 1-5th floor highway side suite was extremely loud and constant traffic. The loud refrigerator ticking lasted three nights, and air cond heater fan noise was louder than highway traffic and that has to be turned off. Contacted frontdesk staff, hotels.com customer service and queen at choice hotels customer support . The general manager for the main stay suites and daily front desk managers were not available on the weekends. I requested a waiver of early departure fee. No one contacted property general manager on the weekend with my concerns! I had contacted the front desk about the cold pool multiple times when front desk staff stayed pool heater was working and maybe turned off early. I asked the daily front desk manager to have facilities staff check the pool temp because the pool temp was cold on 3/24/2025 again. I was told that a third party repair person would finally be contacted about the pool heater not working. The pool was skimmed in the mid morning. Will be requesting a partial refund!
Stayed 5 nights in Mar 2025

10/10 Excellent

Dean W Bartholomew

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Richard

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The check in went very smooth, room was large and clean, the only negative was on the second morning the breakfast sausage wasn't cooked almost raw, and the hash browns was maybe 50% cooked.
Stayed 2 nights in Mar 2025

8/10 Good

Kathleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My allergies were affected with the laundry detergent, or fabric softener. Unscented would be much preferred if I stay in the future. My eyes swelled up miserably.
Stayed 3 nights in Mar 2025

6/10 Okay

Nicholas

Traveled with partner
Property needs some cosmetic upgrade from carpet to ceiling .
Stayed 3 nights in Mar 2025

10/10 Excellent

DANIEL

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff
Stayed 2 nights in Mar 2025