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Downtown Phoenix Hotel

2.5 star property
Golf hotel near The Van Buren

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Photo gallery for Downtown Phoenix Hotel

Desk, laptop workspace, iron/ironing board, free WiFi
Lobby
Laundry
Exterior
Vending machine

Reviews

7.8 out of 10
Good

Popular amenities

  • Free WiFi
  • Laundry
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
424 W Van Buren St, Phoenix, AZ, 85003
  • Place, The Van Buren
    ‪2 min walk‬
  • Place, Arizona Financial Theatre
    ‪5 min walk‬
  • Place, Phoenix Convention Center
    ‪12 min walk‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪11 min drive‬

Room options

View all photos for 2 Queen Bed Non-Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

2 Queen Bed Non-Smoking

7.6 out of 10
Good
(22 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for One King Bed Non-Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

One King Bed Non-Smoking

7.4 out of 10
Good
(20 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for 1 Queen Bed Non-Smoking

Shower, hair dryer, towels, soap

1 Queen Bed Non-Smoking

8.2 out of 10
Very good
(31 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for 2 Queen Beds, Non-Smoking Accessible Walk-In Shower

Desk, laptop workspace, iron/ironing board, free WiFi

2 Queen Beds, Non-Smoking Accessible Walk-In Shower

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for One King Bed, Non-Smoking Accessible, Walking Shower

Desk, laptop workspace, iron/ironing board, free WiFi

One King Bed, Non-Smoking Accessible, Walking Shower

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Phoenix

Heart of Phoenix.A stay at this Downtown Phoenix hotel places you steps from The Van Buren and within a 5-minute walk of Arizona Financial Theatre. Also, Arizona State University - Downtown Phoenix is within half a mile (1 km) and Phoenix Symphony Hall is within 2 miles (3 km).

What's nearby

  • The Van Buren - 2 min walk - 0.1 miles
  • Arizona Financial Theatre - 5 min walk - 0.3 miles
  • Arizona State University - Downtown Phoenix - 8 min walk - 0.5 miles
  • Phoenix Convention Center - 12 min walk - 0.7 miles
  • Mortgage Matchup Center - 12 min walk - 0.7 miles

Getting around

  • Van Buren - 1st Ave Station - 6 min walk
  • Phoenix Sky Harbor Intl. Airport (PHX) - 16 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Circle K - ‬9 min walk
  • ‪Ziggy's Magic Pizza Shop - ‬1 min walk
  • ‪Crescent Ballroom - ‬3 min walk
  • ‪Cornish Pasty Co - ‬8 min walk

About this property

Downtown Phoenix Hotel

Golf hotel near The Van Buren
As a guest of Downtown Phoenix Hotel, you'll find a vending machine, a garden, and laundry facilities. WiFi is free in public spaces. The business-friendly Downtown Phoenix Hotel also features express check-out and a front-desk safe. Self parking is free.

This Phoenix hotel is smoke free.

  • 1 building
  • 36 guestrooms or units
  • 2 levels
  • Built in 1962
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Garden
  • No smoking on site
Downtown Phoenix Hotel offers 36 accommodations, which are accessible via exterior corridors and feature hair dryers and irons/ironing boards. 37-inch LCD televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers.

This Phoenix hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided daily.

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Hotel San Carlos - Downtown Convention Center
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  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
3.8 out of 5, Good, 1,002 reviews
$86 nightly
The price is $96
May 1 - May 2
Total with taxes and fees
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Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Things to do

  • 18-hole adjacent golf course

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Room amenities

Entertainment

  • 37-inch LCD TV with premium satellite channels
  • MP3 dock

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in each accommodation.

Property is also known as

Americas Best Value Inn Phoenix
Americas Best Value Phoenix
Americas Best Value Inn Hotel Phoenix
Americas Best Value Inn Downtown Phoenix Hotel
SureStay Best Western Phoenix Downtown
Americas Best Value Inn-Downtown Phoenix Motel
Americas Best Inn Phoenix
Fifth Avenue Hotel
Downtown Phoenix Hotel.
Downtown Phoenix Hotel Hotel
Downtown Phoenix Hotel Phoenix
Downtown Phoenix Hotel Hotel Phoenix
SureStay Hotel by Best Western Phoenix Downtown

Frequently asked questions

How close is Downtown Phoenix Hotel to the airport?

Downtown Phoenix Hotel is 9.7 mi (16-min drive) away from the Phoenix Sky Harbor Intl. Airport (PHX) airport, the closest popular airport to the property.

How much does it cost to stay at Downtown Phoenix Hotel?

As of Apr 24, 2026, prices found for a 1-night stay for 2 adults at Downtown Phoenix Hotel on Apr 26, 2026 start from $112, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Downtown Phoenix Hotel have an airport shuttle?

Airport shuttle services are not available at Downtown Phoenix Hotel.

Does Downtown Phoenix Hotel offer free breakfast?

Downtown Phoenix Hotel does not offer free breakfast.

Is there a casino at Downtown Phoenix Hotel?

No, there is no casino at this hotel, but Casino Arizona (21-min drive) and Desert Diamond Casino - West Valley (22-min drive) are nearby.

What time is check-in at Downtown Phoenix Hotel?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Downtown Phoenix Hotel?

This hotel offers free self parking.

Does Downtown Phoenix Hotel have a pool?

Downtown Phoenix Hotel does not have a pool.

Does Downtown Phoenix Hotel have a spa?

There are no spa services available at this hotel.

How close is Downtown Phoenix Hotel to downtown Phoenix?

Downtown Phoenix Hotel is 0.4 mi away from Phoenix.

Downtown Phoenix Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 412 out of 1003 reviews
Rating 8 - Good. 282 out of 1003 reviews
Rating 6 - Okay. 151 out of 1003 reviews
Rating 4 - Poor. 69 out of 1003 reviews
Rating 2 - Terrible. 89 out of 1003 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

6.6/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Michael

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Attending a concert across the street it was very convenient and clean. It’s an older place that has been renovated. It worked well for our porpoise.
Stayed 1 night in Jan 2026

10/10 Excellent

Mandie, Saratoga Springs

Stayed 1 night in Jan 2026

10/10 Excellent

Julie, ROSELLE

Stayed 2 nights in Jan 2026

10/10 Excellent

Cecilia

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 3 nights in Jan 2026

10/10 Excellent

marissa

Stayed 1 night in Jan 2026

10/10 Excellent

charlyna kwi

Stayed 1 night in Jan 2026

6/10 Okay

James

Liked: Cleanliness
I stayed at the Downtown Phoenix Hotel. Jan 18-22. I would agree with other reviews, book a double bed if you can. The Single Queen is very small, not much room at all. If traveling solo like me, it's doable. It was clean on arrival, but had to remind front desk about housekeeping as they missed me a few times. Sandi ? The front desk person was very pleasant and helpful. Also the area has a homeless population, and seems sketchy, but I had no problems, just be aware and cautious like anywhere. Maybe budget a bit higher and try elsewhere if possible.
Stayed 4 nights in Jan 2026

2/10 Terrible

Mike

Business traveler
Disliked: Cleanliness, amenities
The pics are a fairy tale compared to real life. Musty mildew smell, growth in the shower, lumpy bed, peeling wall paper….the place is disgusting. Also, this is NOT a “hotel”….this is a motel at best, motel 6 would be a HUGE upgrade. Stay elsewhere.
Stayed 2 nights in Jan 2026

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Stayed 3 nights in Jan 2026

4/10 Poor

Crystal

Disliked: Amenities, property conditions & facilities
I’m not sure how this hotel had such a high rating. I was extremely disappointed. I stayed last weekend for 3 nights to attend a youth sports event. The bonuses: location to the convention center was walkable and the room was clean. The negatives: the area around the hotel is extremely loud at night with street racing and music from near by venues, the room smelled like mold, our heating/air did not work the first night and the room was was damp and cold (both my daughter and got sick and are still recovering), the second day the cleaning lady left my door wide open for anyone to walk into and the owner didn’t think it was that big of a deal, once the air/heater was working the room never warmed up at night and stayed at a lukewarm temp and had to request extra blankets. The hotel was not worth the money I paid for it and I will definitely not be staying at the location again.
Stayed 3 nights in Jan 2026

2/10 Terrible

Delina

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
This was a nightmare! I was unsafe as a female traveling alone. The hotel was in a terrible part of town. The pictures on the site were misrepresenting the property in many ways. I took photos and can share if needed. There were homeless people out my door and circling my rental in broad daylight. I tried to cancel my room and move to a safer location immediately upon arrival. The owner was rude and refused to acknowledge an issue or refund my stay. The closet was a piece of plyboard on a metal shelf. I have stayed in better places in a 3rd world country. I was mortified when the uber driver went to drop me off afraid to get out of the car. The lobby was the size of a restroom and locked at all times. Please do not stay here. You are not safe!
Stayed 5 nights in Jan 2026

6/10 Okay

Steve

Stayed 3 nights in Jan 2026

4/10 Poor

Elena

Business traveler
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Dirty and smelled like someone just smoked in my room
Stayed 1 night in Jan 2026

2/10 Terrible

kathy

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Lipstick on a pig. The sheets didn't fit the creaky bed. The sheets were thin and crackled like paper. The towels didn't match - some new - some old. the "closet" looked like something made in 7th grade shop class. The bathroom window? no idea what was going on with that. Horrible neighborhood. Still - it looked clean and there were clearly upgrades done, which made it look nice, but not feel nice.
sheets didn't fit the bed. this is exactly how it looked when i pulled down the blanket.
mismatched towels
blaring/ blinding lights with no shades
Stayed 1 night in Jan 2026

2/10 Terrible

Kaylee

Business traveler, Traveled with family
Disliked: Cleanliness, property conditions & facilities
Photos were deceiving and felt unsafe I packed up and left to go somewhere I would be safe and secure and was unable to get my money back even after purchasing insurance on the hotel. Don’t recommend.
Stayed 4 nights in Jan 2026

4/10 Poor

Larry

Disliked: Cleanliness, property conditions & facilities, room comfort
Room had been "cleaned" but it was not clean. Very run-down condition. The place to hang clothes was a rusty old rack made from iron pipe and plywood. The sheets had been changed but the mattress pad under the sheet was dirty and looked as if it hadn't ever been changed. Also, one of the pillow cases looked like it had not been changed. I asked for a refund through Hotels.com, but the owner refused.
Stayed 1 night in Jan 2026

2/10 Terrible

Judy

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
While the staff was friendly, the property is not a hotel, it is a MOTEL. The photos do not look anything like the property. We reserved three rooms -- all three were not clean and one had a broken window. The neighborhood is not ideal and there is a pervasive odor just about everywhere -- inside and out.
Stayed 2 nights in Jan 2026

10/10 Excellent

Stacy

Stayed 1 night in Jan 2026

8/10 Good

Miriam

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was good. The bed was soft and it felt new. It's definitely a motel not a hotel but that's ok. It was loud there but
Stayed 2 nights in Jan 2026

10/10 Excellent

Conrad

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Easy walk downtown... very clean
Stayed 1 night in Jan 2026

8/10 Good

John

Stayed 1 night in Jan 2026

8/10 Good

austin

Stayed 1 night in Jan 2026

8/10 Good

Darcy

Business traveler
Liked: Cleanliness, amenities
The room was clean and overall pleasant, the coffeemaker didn't work, but other than that it was a nice room. Walking up a flight of stairs with a suitcase was a bit cumbersome, but I would book again. I will just be sure to request a first-floor room.
Stayed 3 nights in Jan 2026

10/10 Excellent

Lance

Liked: Cleanliness
Enjoyed my stay. Nice and quiet
Stayed 2 nights in Jan 2026

10/10 Excellent

Aren

Business traveler
Liked: Cleanliness, staff & service, amenities
Very good service, clean room, building is old but well-maintained.
Stayed 4 nights in Jan 2026