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4.1 out of 5

"This was mine and my son's first time in Phoenix and at a Radisson. If they are all as economical, friendly and presentable as this one then I will de ... " More

By a verified traveler on Mon 15 Aug 2016

Hotel Description

3.5-star hotel near Castle N' Coasters

In suburbs

With a stay at this North Mountain hotel, you'll be within half a mile (1 km) of Castle N' Coasters and 6 miles (10 km) of Cave Creek Golf Course. Sahuaro Ranch Park and Arizona State University-West Campus are also within 6 miles (10 km).

Renovated in 2018

This hotel features an outdoor pool, a 24-hour fitness center, and a restaurant. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Unwind with a drink at the bar/lounge and enjoy perks like free self parking and a free area shuttle.

Free Internet, refrigerators

Featuring conveniences like refrigerators and coffee/tea makers, the 284 guestrooms offer free WiFi and free wired Internet, as well as TVs with cable channels. Other amenities include room service, premium bedding, and down comforters.

Room, 1 King Bed, Accessible (Hearing)

Bed Count 1 King Bed Maximum Occupancy 2 Max
$81* Per night/room Nov 25 - Nov 26

Room, 2 Queen Beds, Patio

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, Accessible (Hearing)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Patio

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

DoubleTree by Hilton Phoenix North ratings based on 15 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for DoubleTree by Hilton Phoenix North

Everyone (10) Couples (1) Family (2)
4 out of 5
Comfortable beds and the staff was very nice. The place is old but was still nice

Posted by on Nov 4, 2019

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Comment from Hotel Management

Nov 6, 2019 by Adrian L.

Dear Anonymous, Thanks for your kind review of our hotel. As a valued guest, we truly appreciate it. Looking forward to your next visit.

4 out of 5
The outside patio was a nice place to sit and relax.

Posted by on Oct 15, 2019

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Comment from Hotel Management

Oct 16, 2019 by Adrian L.

Dear Guest, Thank you for your review of our hotel. We are pleased to see you enjoyed our patio room setting, and look forward to your next visit.

5 out of 5
Just nice and no surprises room was comfortable and clean

Posted by on Mar 4, 2019

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Comment from Hotel Management

Mar 5, 2019 by Mary L/General Manager

Thank you for your feedback! We are delighted we met your expectations and look forward to your visit again soon! Mary L/General Manager

3 out of 5
Will be sending email to hotel manager in regards to billing and an accusation of smoking in a non-smoking room.

Posted by on Mar 2, 2019

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Comment from Hotel Management

Mar 4, 2019 by Mary L/General Manager

Thank you for your review and I apologize for any inconvenience in regards to the billing. Please feel free to contact me. Mary L/General Manager

4 out of 5
Great. No complaints. enjoyed the late checkout. N

Posted by on Feb 23, 2019

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Comment from Hotel Management

Feb 25, 2019 by Mary L/General Manager

Thank you for your review and we are delighted we were able to extend a late checkout! Happy Travels, Mary L/General Manager

5 out of 5

Posted by on Jan 19, 2019

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Comment from Hotel Management

Jan 21, 2019 by Adrian L.

Dear Guest, Thank you for your 5 star rating of your experience with us. We really appreciate it. Best Regards,

5 out of 5

Excellent!!!

Pros: Everything.
Cons: nothing
Location: Lots of restaurants surrounding hotel and a family fun center right down the road.
This was mine and my son's first time in Phoenix and at a Radisson. If they are all as economical, friendly and presentable as this one then I will definitely be staying at more of them. Great staff, clean, large pool and accommodating.

Posted by , from Las Vegas, NV on Aug 15, 2016

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Comment from Hotel Management

Aug 18, 2016 by Mary L/GM

Thank you for your wonderful review! We re delighted you and your son had fun and took advantage of the area. Come and see us again, soon! Mary L/General Manager

4 out of 5

Nice hotel, clean and quiet

This is a very decent hotel in Glendale, a northern suburb of Phoenix. It is not a resort hotel and does not offer a resort-type experience, but rather is a comfortable "businessman's" hotel conveniently located off the main interstate between Phoenix and Flagstaff. There are plenty of chain-style restaurants nearby, within easy walking distance. It was fine for my stay and a bargain at the price I paid. However, it is not a four-star hotel, and Travelocity should correct that oversight. In my opinion it would be accurate to rate this hotel at three and a half stars, but not four.

Posted by , from St. Paul on Dec 17, 2015

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3 out of 5

Price is right

Pros: Location and price.
Cons: Hotel is well used and in need of renovation. Was probably a four star hotel, as advertised, but not at this time.
Location: Plenty of restaurants and a shopping mall within walking distance.
Room was clean. General facility conditions were needing cleaning and maintenance.

Posted by , from Modesto, CA on Dec 2, 2015

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3 out of 5

Will rethink staying here again.

Pros: Front desk staff were friendly.
Cons: When cleaning staff services rooms, behaps they should throughly check the rooms to make sure things like the air conditioning units are working.
Location: There were a few stores that I did like, Panera and Barnes and Noble are two places I frequent, so this was good.
The air conditioning unit was so loud it kept me awake half the night, I finally had to turn it off. Staff did finally move me to another room after 2 requests the next day. The other room I was moved to was nice. I requested extra decaf coffee and cream when housekeepinng serviced my room, this request was not filled. I witnessed either homeless or possibly substance abusers lingering on the perimeter of the property, as a women travelling alone, I was a bit unhappy with this. I did see security on property later and realized why.

Posted by on Oct 14, 2015

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About the DoubleTree by Hilton Phoenix North

Location 10220 N Metro Pkwy E, Phoenix, AZ 85051

Property Features

DoubleTree by Hilton Phoenix North offers its guests an outdoor pool and a 24-hour fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 14000 square feet (1301 square meters) and includes conference space. A terrace, tour/ticket assistance, and multilingual staff are also featured at the business-friendly DoubleTree by Hilton Phoenix North. A free area shuttle within 5 miles is available. Self parking is free. For a fee, the property may offer extended parking privileges after check-out. A complete renovation of DoubleTree by Hilton Phoenix North was completed in 2018. This 3.5-star Phoenix hotel is smoke free.

  • 1 building
  • 284 guestrooms or units
  • 5 levels
  • 14000 sq ft of conference space
  • 1301 sq m of conference space
  • Built in 1982
  • Dining venue
  • Bar or lounge
  • Deli
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Free area shuttle
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking , RV, bus, truck parking

Transport

  • Airport: Phoenix, AZ (PHX-Sky Harbor Intl.) (30.1 km / 18.7 mi)
  • Property shuttles: Free area shuttle within 5 miles
  • Parking: Free self parking

Room Amenities

DoubleTree by Hilton Phoenix North offers 284 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Beds feature down comforters and premium bedding. Televisions come with premium cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers. This Phoenix hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • In-room dining (limited hours)
  • Television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6:30 AM to 11 AM.

Dos arboles Cantina - Onsite bar. Happy hour is offered.

Dos Arboles Restaurant - This restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 18

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 6 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.00 per stay.
  • Cribs (infant beds) are not available.

Pets

  • Pets: USD 50.00 per pet, per stay, plus a deposit of USD 50.00 per stay
  • Maximum 2 per room (weight limit: 75 lbs)

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No cribs (infant beds) available
  • Debit cards
  • Number of children who can stay free - 6

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 75.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 7.99 and USD 15.00 per person (approximately)
  • Pet deposit: USD 50.00 per stay
  • Pet fee: USD 50.00 per pet, per stay
  • Rollaway bed fee: USD 25.00 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Metro Plaza
  • Metro Plaza
  • Metro Plaza Hotel
  • Metro Plaza Hotel Phoenix
  • Metro Plaza Phoenix
  • Brixton Phoenix North
  • Radisson Phoenix North
  • DoubleTree Hilton Phoenix North Hotel
  • DoubleTree Hilton Phoenix North
  • Doubletree By Hilton Phoenix
  • DoubleTree by Hilton Phoenix North Hotel
  • DoubleTree by Hilton Phoenix North Phoenix
  • DoubleTree by Hilton Phoenix North Hotel Phoenix

You should know

  • Pool access available from 6:30 AM to 10 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
url importing https://www.travelocity.com/Phoenix-Hotels-DoubleTree-by-Hilton-Phoenix-North.h5589-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.