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"Missing iron.No toilet paper in room. Missing closet door. Not allowed to take breakfast items back to room (never ever encountered this in all my ye ... " More

By a verified traveler on Sun 26 Jan 2020

Hotel Description

Hotel near Mesa Arts Center in Mesa

Heart of Mesa

You'll find Mesa Arts Center and Mesa Convention Center within 3 miles (5 km) of this Mesa hotel. Also, Golfland Sunsplash is within half a mile (1 km) and Mesa Community College is within 3 miles (5 km).

Free perks

This hotel features an outdoor pool and a fitness center. Traveling on business? Take advantage of the free WiFi in public areas and onsite conference space. Enjoy the spa tub and free perks like continental breakfast and free self parking.

Free WiFi, kitchenettes

The 117 guestrooms feature well-equipped kitchenettes with refrigerators, stovetops, and microwaves, as well as free WiFi. Other amenities include TVs, coffee/tea makers, and free weekday newspapers.

Studio Suite - 2 Double Beds with Kitchenette

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$90* Per night/room Aug 6 - Aug 7

Studio Suite - Queen with Kitchenette

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Senita Suite - 1 Bedroom, 2 Double Beds with Kitchenette

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Accessible Room, 1 Bedroom, King w/ Kitchenette

Bed Count 1 King Bed Maximum Occupancy 2 Max

Family Suite, 2 Bedroom, King & 2 Double Beds w/ Kitchenette

Bed Count 1 King Bed Maximum Occupancy 7 Max

Saguaro Suite - 1 Bedroom, King with Kitchenette

Bed Count 1 King Bed Maximum Occupancy 2 Max

American Inn and Suites ratings based on 20 Verified Reviews

Review Summary
2.2 out of 5 2.5 out of 5.0
Room cleanliness 2.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 2.0 out of 5.0

Guest reviews for American Inn and Suites

Everyone (13) Couples (1) Family (5)
1 out of 5
Front desk associate was very rude! $100 cash deposit was required with no kind of reciept given by front desk showing that this unrecorded deposit transaction was processed. There was no instruction on property gate access to the room. Room 134 which was reserved had room door open when we accessed. Room smelled of smoke and dinginess when room accessed. Returned to report to "AFI" who was receptionist and demanded refund of room reservation and "cash" deposit of $100. Hotel is very old and misleading on your site. Not very happy with you having this hotel on your your site.

Posted by on Jul 12, 2021

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3 out of 5

Posted by on Apr 19, 2021

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1 out of 5

Posted by on Apr 17, 2021

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1 out of 5

Posted by on Mar 23, 2021

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1 out of 5
Broken stair case railing. Broken closet door. Front desk 4 wrong room keys. Security had to let me in 5 times. Room for nonsmoking smells like weed. room broken bed 2nd room broken sink broken light bulbs dirty bed broken microwave. Front desk awful no help. Terrible I would rather sleep in a tent outside probably safer. No toilet paper dirty towels.shower hot or cold no middle temp.

Posted by on Mar 8, 2020

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3 out of 5
Missing iron.No toilet paper in room. Missing closet door. Not allowed to take breakfast items back to room (never ever encountered this in all my years).

Posted by on Jan 26, 2020

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1 out of 5
The pool wasn't clean. The rooms had roaches. Your feet got dirty if you didn't keep your shoes on. The police was there almost all the time. You don't feel safe there.

Posted by on Jun 26, 2019

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1 out of 5
Disgusting. Dirty. People living there. Green hot tub. Smells weird. Poor variety at breakfast.

Posted by on Apr 1, 2019

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1 out of 5
The doors were locked at check in which should have been a clue, to prevent robbery....the outside entrance was dirty and scary at the back of the building. The room was old and shabby. A hole was punched in the inside bedroom door and looked like a bloodstain towards the bottom. No plug for a phone charger near the bed and no working clock. Carpet was freyed,old and didn't look vacuumed. Lights were out above the vanity. Closet doors swung free of track. Bathroom smelled terrible like pot almost. Front door was jammed and hard to get open, huge crack in sheetrock where people had pulled so hard. We arrived late and never saw a pool from the outside perimeter room.

Posted by on Mar 25, 2019

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1 out of 5
Do not stay here! It is in a scary part of Arizona. We did not feel safe at all! I think people live in this hotel. The first room we were given our key cards would not work, had to be assigned another room. Went to that room and got in and the smell of cigarette smoke (it was a non-smoking room) was TERRIBLE! I have stayed in some pretty questionable places...this is not a good place to stay! Pay the extra money and stay elsewhere! I ended up going to the front desk and telling them I absolutely could not stay here and asked for a refund. We went and found a new hotel in Tempe, AZ.

Posted by , from WI on Mar 25, 2019

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About the American Inn and Suites

Location 1410 S Country Club Dr, Mesa, AZ 85210

Property Features

American Inn and Suites offers its guests an outdoor pool, a spa tub, and a fitness center. WiFi is free in public spaces. Free breakfast is served daily. Event space at this hotel measures 300 square feet (28 square meters) and includes conference space. The business-friendly American Inn and Suites also features multilingual staff, coffee/tea in a common area, and laundry facilities. Self parking is free. Smoking is allowed in designated areas at this Mesa hotel.

  • 1 building
  • 117 guestrooms or units
  • 2 levels
  • 300 sq ft of conference space
  • 28 sq m of conference space
  • Continental breakfast (free)
  • Conference space
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Kitchenette
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Airport: Sky Harbor International Airport (PHX) (21.8 km / 13.5 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

American Inn and Suites offers 117 accommodations with coffee/tea makers and complimentary weekday newspapers. Kitchenettes offer refrigerators, stovetops, and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

  • In-room kitchenette
  • Television
  • Refrigerator
  • Microwave
  • Stove
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests are served free continental breakfast daily from 6:30 AM to 9:00 AM.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Braille or raised signage
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 20.00 per pet, per night
  • Maximum 2 per room (weight limit: 20 lbs)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards. Cash is not accepted.

For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Contactless check-out is available.

  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are not cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Staffed front desk
  • Contactless check-in is not available
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20.00 per pet, per night
  • Late check-in fee: USD 25 for check-in after noon
  • Rollaway bed fee: USD 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Quality Inn Mesa
  • Quality Mesa
  • American Inn Mesa
  • American Mesa
  • American Inn and Suites Mesa
  • American Inn and Suites Hotel
  • American Inn and Suites Hotel Mesa

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.