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"Friendly staff especially the front desk and restaurant the server was fantastic clean room smoke free will definitely stay there again at street road ... " More

By a verified traveler on Sun 04 Jul 2021

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Hotel Description

3.5-star hotel near Parx Casino and Racetrack

Close to airport

Within 2 miles (3 km) of this Bensalem hotel, you'll find Parx Casino and Racetrack and Neshaminy Mall. Philadelphia Mills is within 3 miles (5 km) and Cairnwood Estate is within 9 miles (15 km).

Free shuttle, parking

This hotel features a restaurant, a 24-hour gym, and a bar/lounge. Traveling on business? Take advantage of the 6 conference rooms, as well as the 24-hour business center and free WiFi in public areas. Enjoy the seasonal outdoor pool and perks like free self parking and a free area shuttle.

Free Internet, refrigerators

Featuring conveniences like refrigerators and microwaves, the 167 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs with cable channels. Room service, coffee/tea makers, and free weekday newspapers are also available.

Standard Room, 2 Queen Beds, Accessible (Hearing)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$146* Per night/room Oct 31 - Nov 1

Standard Room, 2 Twin Beds, Accessible (Mobility)

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Accessible (Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 Bedroom

Bed Count 1 Twin Bed Maximum Occupancy 4 Max

Holiday Inn Bensalem - Philadelphia Area, an IHG Hotel ratings based on 12 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Holiday Inn Bensalem - Philadelphia Area, an IHG Hotel

Everyone (9) Couples (2) Family (2)
2 out of 5
We checked in just fine. However about 20 minutes after checking in, the concierge gave another family access to our room and they came in when we were already in the room. We sent them back to the concierge and called the front desk to let them know what had happened. We assume that it was taken care of because we didn’t hear about it again. We weren’t asked about our stay upon checkout so we didn’t have a chance to let the staff person know in the way out. Otherwise the stay was fine, if not a little awkward when that family walked in to our room.

Posted by on Aug 9, 2021

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4 out of 5
Friendly staff especially the front desk and restaurant the server was fantastic clean room smoke free will definitely stay there again at street road location very close to shopping and restaurants. Love the location!!!!

Posted by on Jul 4, 2021

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Comment from Hotel Management

Jul 5, 2021 by Brian

We love getting feedback like this about our staff and property. We can’t wait for you to come stay with us again!

4 out of 5
The room was fine, The beds were fine as well as the bathrooms being clean.

Posted by on Mar 8, 2020

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5 out of 5

Posted by on Nov 9, 2019

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4 out of 5

Posted by on Aug 28, 2019

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5 out of 5
Clean, friendly and convenient.the pool was very peaceful!

Posted by on Jul 8, 2019

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5 out of 5
Gentleman at the front desk was very polite and accommodating

Posted by on Jan 1, 2019

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5 out of 5
Hotel staff were Professional, Cordial, and helpful! The room was exactly as advertised, Clean, and very comfortable and accommodating! Five Stars for the Holiday Inn Bensalem! If you're staying in the area, I highly recommend!

Posted by on Dec 25, 2018

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3 out of 5
Great location for Parks Casino but bedding had not been changed and was dirty . Staff was very friendly and accommodating!

Posted by on Aug 15, 2018

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2 out of 5
I'm not sure if it's the hotels fault or travelocity's fault but I was promised a smoking room and when I got there I was told there is no smoking room I read reviews before about they're not being any hot water earlier in this year but I would have figured they would have fixed it by now but they didn't the beds are comfortable and clean and there was a nice TV and the air conditioning work those were the high points of the entire Hotel I would not recommend this hotel if you like a hot shower before you go out or when you get up in the morning I would not recommend this hotel if you wanted to smoke in your room but the staff was okay although

Posted by , from PENNSYLVANIA on May 15, 2018

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About the Holiday Inn Bensalem - Philadelphia Area, an IHG Hotel

Location 3327 Street Road, Bensalem, PA 19020

Property Features

Holiday Inn Bensalem - Philadelphia Area, an IHG Hotel offers its guests a 24-hour fitness center and a seasonal outdoor pool. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. You'll find a 24-hour business center on site. There are 6 meeting rooms available. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Holiday Inn Bensalem - Philadelphia Area, an IHG Hotel. A free area shuttle within 0.1 mi is available. Free self parking is available. This 3.5-star Bensalem hotel is smoke free.

  • 1 building
  • 167 guestrooms or units
  • 6 levels
  • 2260 sq ft of conference space
  • Dining venue
  • Bar or lounge
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Free area shuttle
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Train station: Trevose Station (3.7 km / 2.3 mi)
  • Property shuttles: Free area shuttle within 0.1 mi
  • Parking: Free self parking

Room Amenities

Holiday Inn Bensalem - Philadelphia Area, an IHG Hotel offers 167 accommodations with safes and coffee/tea makers. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Bensalem hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10 AM.

No Limits - This bar specializes in American cuisine and serves breakfast and dinner.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

  • Casino nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices in meeting rooms
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 1:00 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche; cash is not accepted

Safety features at this property include a carbon monoxide detector and a smoke detector

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-out is available. Enhanced food service safety measures are in place. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 11 per person (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • InnPlace
  • InnPlace Bensalem
  • InnPlace Hotel
  • InnPlace Hotel Bensalem
  • Holiday Inn Bensalem Philadelphia Area Hotel
  • Holiday Inn Philadelphia Area Hotel
  • Holiday Inn Bensalem Philadelphia Area
  • Holiday Inn Philadelphia Area
  • Holiday Inn Bensalem Philadelphia Area
  • Holiday Inn Bensalem - Philadelphia Area, an IHG Hotel Hotel
  • Holiday Inn Bensalem - Philadelphia Area, an IHG Hotel Bensalem

You should know

  • The seasonal pool will open in May and close in September.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.