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"The breakfast was good, the staff was nice, the room was huge, had a fridge and microwave. However, I wouldn't stay here again. It wasn't awful, but ... " More

By a verified traveler on Wed 28 Aug 2019

Hotel Description

Chester guestrooms with comfy beds

Near the airport

Stay at this Chester hotel and you'll be within half a mile (1 km) of Widener University and 2 miles (3 km) of Harrah's Casino and Racetrack. Delaware River and Subaru Park are also within 3 miles (5 km).

Free perks

This hotel doesn't skimp on freebies - guests receive free buffet breakfast, free self parking, and a free airport shuttle. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and free train station pick-up. Enjoy the 24-hour fitness center and conveniences like a 24-hour front desk and free newspapers.

Free Internet, comfy beds

The 60 soundproofed guestrooms offer free WiFi and free wired Internet, as well as comfy beds. Other amenities include MP3 docks, refrigerators, and LED TVs with cable channels.

Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max
$102* Per night/room Oct 3 - Oct 4

Standard Room, 1 King Bed, Non Smoking, Refrigerator

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 Queen Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Best Western Plus Philadelphia Airport S. At Widener Univ. ratings based on 19 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Best Western Plus Philadelphia Airport S. At Widener Univ.

Everyone (12) Family (6)
2 out of 5
The room was fine. The rest not so much... The "complementary" grab n go breafast was lacking. Stayed there 4 nights. 3 of thise days there eas almost nothing available for the breakfast. The stafd (all different people) all said that the delivery didnt arrive. For 3 out of days that's not acceptable. Also the towels in the riom had stains on them. When i asked for clean towels, the new batch was even worst. Some of them had brownish/ref stains, and another was just yellow on the outer parts, not sure from what, but bothing Id eant to give my guest. Time for a new order of towels! Couldnt wait for checkout day.

Posted by on Jul 10, 2021

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5 out of 5

Posted by on Feb 9, 2021

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Comment from Hotel Management

Feb 19, 2021 by Manager

To see that we were able to provide our guest with such a wonderful experience is the highest compliment we can receive. Thank you so much for sharing!

5 out of 5

Posted by on Dec 4, 2019

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Comment from Hotel Management

Dec 5, 2019 by Manager

Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. We hope to have the chance to serve you again on your next visit.

3 out of 5
The breakfast was good, the staff was nice, the room was huge, had a fridge and microwave. However, I wouldn't stay here again. It wasn't awful, but it wasn't what it could be. First: It's not airport anything. It's 8 miles from the airport. Their airport shuttle is just a minivan with a magnetic sign on the side. If you're going to Widener University, the location is great, but this is not for the airport overnight stay. Second: It's not really well maintained. Not bad, but not great. There was peeling wallpaper at the front desk, sagging ceiling tiles in the lobby, and poorly closing door to my room. Third: There's only one elevator, and it's slow and shared between guests and housekeeping. Fourth: the shower wasn't very clean. Again, not gross, but just not clean enough for what a hotel should be. They should hit those with a power washer from time to time. Fifth: The parking is bad. The hotel is in a shared building with a bank and 7-11, but that means they have a shared parking lot. There was space to park, but it was far from the hotel entry and when carrying luggage it's far. Google satellite it. The adjacent properties: one side is Widener University, the other side is an abandoned building, dilapidated garages, and so-so row houses. It would be nice to see some more community investment from the city and university to help clean up the neighborhood. The hotel building looks like it was a good attempt at cleaning up a bad corner, but not enough.

Posted by on Aug 28, 2019

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Comment from Hotel Management

Sep 3, 2019 by Manager

I am so sorry to hear about the situation that you experienced during your recent stay with us. Please know that guest satisfaction is our utmost priority and we take what you have shared very seriously. Your review has been shared with management so that appropriate measured can be taken.

5 out of 5

Posted by on Jul 21, 2019

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Comment from Hotel Management

Jul 22, 2019 by Manager

It is really heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!

3 out of 5
Came in late after a full day of travel and was assigned a room that was already occupied. The staff promptly moved us to another room and we had a good night sleep on a very comfortable bed. The breakfast was mediocre at best.

Posted by on Jul 5, 2019

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Comment from Hotel Management

Jul 5, 2019 by Manager

On behalf of our entire staff, we thank you for your business and for your comments regarding our staff and bed. Our goal is for every guest to have a convenient and accommodating experience so we thank you for sharing.

5 out of 5

Posted by on May 24, 2019

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Comment from Hotel Management

May 24, 2019 by Manager

It is so wonderful to see that we were able to provide you with a superior level of service and accommodations. We would love to see you back on your next trip to the area!

3 out of 5
Check in was at 3:30, the room was not ready until almost 8:00. There were three of us in the room and there were only 2 bath towels. When I asked for an extra towel i got an extra floor mat.

Posted by on May 11, 2019

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Comment from Hotel Management

May 11, 2019 by Manager

Know that your voice is of tremendous importance to us and we value your comments about our towels and room. Through guest feedback like yours we are better able to enhance guest experience; so thank you.

4 out of 5
I loved the large room and tub. However, what travelocity showed on their website was not what I booked. Initially, they were going to have me contact travelocity to resolve. However, I am disabled and Best Western put me in the expected accommodations without additional charge.

Posted by on Apr 29, 2019

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Comment from Hotel Management

May 4, 2019 by Manager

On behalf of our entire staff, we thank you for choosing our hotel and appreciate what you have shared regarding our room and tub. Our goal is for every guest to have a convenient and accommodating experience so we thank you for sharing.

2 out of 5
The hotel itself was very nice but had a problem with employee at front desk! If he would have been honest with me from beginning of conversation instead lying would not be giving bad review!!

Posted by on Feb 19, 2019

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Comment from Hotel Management

Feb 25, 2019 by Manager

We appreciate the time you've taken to give us your thoughtful review. Thank you for your feedback regarding our hotel. It is valuable to have this matter brought to our attention and we hope to see you again in the future.

About the Best Western Plus Philadelphia Airport S. At Widener Univ.

Location 1450 Providence Avenue, Chester, PA 19013

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Public spaces have free WiFi and wired Internet. You'll find a 24-hour business center on site. Free breakfast is served. Event space at this hotel measures 2000 square feet (186 square meters) and includes conference space. An area shuttle within 6 mi and a roundtrip airport shuttle (available 24 hours) are free. A 24-hour fitness center, gift shops/newsstands, and coffee/tea in a common area are also featured at the business-friendly Best Western Plus Philadelphia Airport S. At Widener Univ.. Self parking is free. This Chester hotel is smoke free.

  • 1 building
  • 60 guestrooms or units
  • 3 levels
  • 2000 sq ft of conference space
  • 186 sq m of conference space
  • Built in 2009
  • Buffet breakfast (free)
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Wedding services available
  • Convenience store
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Free area shuttle
  • Grocery/convenience store
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Long-term parking (surcharge) , Free self parking

Transport

  • Train station: Chester Station (1.2 km / 0.7 mi)
  • Property shuttles: Free airport shuttle, area shuttle within 6 mi, train station pick-up, cruise terminal shuttle, and casino shuttle
  • Parking: Free self parking; extended parking available for a surcharge

Room Amenities

Best Western Plus Philadelphia Airport S. At Widener Univ. offers 60 accommodations with MP3 docking stations and laptop-compatible safes. Pillowtop beds feature premium bedding. 43-inch LED televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Pillowtop beds
  • MP3 dock
  • In-room dining
  • LED television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Toothbrush and toothpaste available

Food & Drink

Guests are served free buffet breakfast.

Room service is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Braille or raised signage
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 11 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 17 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 20 per pet, per night (maximum USD 100 per stay)
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 40 lbs)
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 4

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Extended parking fee: USD 10.00 per night
  • Pet fee: USD 20 per pet, per night (maximum USD 100 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Philadelphia Airport S. Widener University
  • Best Western S. Widener University
  • Best Western S. Widener University Hotel
  • Best Western S. Widener University Hotel Philadelphia Airport
  • Best Western Widener
  • Best Western Widener University
  • Best Western Plus Philadelphia Airport S. At Widener Univ. Hotel

You should know

  • Best Western Plus Philadelphia Airport S. At Widener Univ. offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Up to 4 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.