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Grand Mercure Phuket Patong

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Free minibar items, in-room safe, desk, laptop workspace
Luxury
5.0 star property
9.0

Wonderful

Luxury family-friendly hotel near Patong Beach

Located close to Jungceylon Shopping Center and Bangla Road, Grand Mercure Phuket Patong provides a poolside bar, a grocery/convenience store, and a rooftop terrace. Adventurous travelers may like the fitness classes at this hotel. Treat yourself to a sports massage, a body treatment, or a facial at Ryn Spa, the onsite spa. The on-site international cuisine restaurant, Bubbles Restaurant, offers lunch, dinner, and a poolside location. Yoga classes are offered at the gym; the property also has a coffee shop/cafe, a garden, and a playground. Free in-room WiFi is available to all guests, along with an arcade/game room and a library.

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
1 Soi Ratuthit 200 Pi 2 Road, Patong Beach, Patong, Phuket, 83150
  • Place, Patong Beach
    ‪7 min walk‬
  • Place, Jungceylon Shopping Center
    ‪9 min walk‬
  • Place, Bangla Road
    ‪14 min walk‬
  • Airport, Phuket (HKT-Phuket Intl.)
    ‪51 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Pool Access

Deluxe Room, 1 King Bed, Pool Access | Free minibar items, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, Pool Access

9.2 out of 10
Wonderful
(15 reviews)
  • 366 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 2 Twin Beds, Pool Access

Deluxe Room, 2 Twin Beds, Pool Access | Free minibar items, in-room safe, desk, laptop workspace

Deluxe Room, 2 Twin Beds, Pool Access

8.8 out of 10
Excellent
(3 reviews)
  • 366 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Free minibar items, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed

8.6 out of 10
Excellent
(42 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Superior Room, 2 Twin Beds

Superior Room, 2 Twin Beds | Free minibar items, in-room safe, desk, laptop workspace

Superior Room, 2 Twin Beds

8.2 out of 10
Very good
(14 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior Suite, 1 King Bed

Superior Suite, 1 King Bed | Free minibar items, in-room safe, desk, laptop workspace

Superior Suite, 1 King Bed

  • 710 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Villa, 2 Bedrooms

Villa, 2 Bedrooms | Free minibar items, in-room safe, desk, laptop workspace

Villa, 2 Bedrooms

  • 2314 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds
  • Free WiFi

View all photos for Villa, 1 Bedroom

Villa, 1 Bedroom | Free minibar items, in-room safe, desk, laptop workspace

Villa, 1 Bedroom

  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed | Free minibar items, in-room safe, desk, laptop workspace

Deluxe Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed
  • Free WiFi

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  • Pool
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About the neighborhood

Patong

Oceanside stay.Your stay at this Patong hotel places you within a 10-minute walk of Patong Beach and Jungceylon Shopping Center. Also, Bangla Road is within half a mile (1 km) and Karon Beach is within 3 miles (5 km).

What's nearby

  • Patong Beach - 7 min walk - 0.4 miles
  • Jungceylon Shopping Center - 9 min walk - 0.5 miles
  • Central Patong - 9 min walk - 0.5 miles
  • Banzaan Fresh Market - 12 min walk - 0.7 miles
  • Bangla Road - 14 min walk - 0.8 miles

Getting around

  • Phuket Intl. Airport (HKT) - 59 min drive

Restaurants

  • ‪Hooters - ‬3 min walk
  • ‪Sak & Sa Thai Food - ‬3 min walk
  • ‪Charm Thai Restaurant - ‬4 min walk
  • ‪beirut nights lebanese italian cuisine - ‬1 min walk
  • ‪Bondi Beach Bar, Patong Beach Phuket - ‬3 min walk

About this property

Grand Mercure Phuket Patong

Family-friendly 5-star hotel near Patong Beach
Grand Mercure Phuket Patong offers its guests a full-service spa, 3 outdoor swimming pools, a waterslide, and a steam room. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center, 3 meeting rooms, and limo/town car service. Event space at this hotel measures 4455 square feet (414 square meters) and includes conference space. A children's pool, a fitness center, and a rooftop terrace are also featured at the luxury Grand Mercure Phuket Patong. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 5-star Patong hotel.

  • 314 guestrooms or units
  • 7 levels
  • 6 buildings
  • Meeting rooms
  • 4455 sq ft of conference space
  • 414 sq m of conference space
  • Built in 2014
  • Deli
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Terrace on the roof
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Pool or billiards table
  • Library
  • Convenience store
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
Grand Mercure Phuket Patong offers 314 accommodations with minibars (stocked with some free items) and minibars. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathtubs or showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Ryn Spa has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, sports massages, Thai massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a steam room.

The spa is open daily. Children under 15 years old are not allowed in the spa without adult supervision.

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Diamond Cliff Resort & Spa, Patong Beach
Patong
  • Pool
  • Spa
  • All inclusive plans available
  • Kids pool
4.4 out of 5, Excellent, 1,003 reviews
$84 nightly
The price is $91
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Total with taxes and fees
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Property amenities

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free area shuttle
  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free area shuttle
  • Free shopping center shuttle
  • Limo/town car service
  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: THB 600 for adults and THB 300 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Gym
  • Library
  • Playground
  • Steam room
  • Waterslide
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Deep soaking bathtub or rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free minibar (limited items)
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 15

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The name on the photo identification presented at check-in must match the name on the reservation.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Grand Mercure Phuket Patong

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for THB 1600.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: THB 1000.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately THB 600 for adults and THB 300 for children
  • Airport shuttle fee: THB 2000 per vehicle (one-way, maximum occupancy 8)
  • Airport shuttle fee per child: THB 2000 (one-way), (up to 18 years old)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: THB 1600.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, and cash. This property uses a grey water recycling system.
    For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Pool access available from 7:00 AM to 7:00 PM.
  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Grand Mercure Phuket Patong Hotel
Grand Mercure Phuket Hotel
Grand Mercure Phuket Patong
Grand Mercure Phuket
Grand Mercure Phuket Patong Resort
Grand Mercure Phuket Resort
Grand Mercure Phuket Patong (opening Early 2014)

Frequently asked questions

How close is Grand Mercure Phuket Patong to the airport?

Grand Mercure Phuket Patong is 20.8 mi (59-min drive) away from the Phuket Intl. Airport (HKT) airport, the closest popular airport to the property.

How much does it cost to stay at Grand Mercure Phuket Patong?

As of May 7, 2026, prices found for a 1-night stay for 2 adults at Grand Mercure Phuket Patong on May 9, 2026 start from $95, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Grand Mercure Phuket Patong have an airport shuttle?

Grand Mercure Phuket Patong offers an airport shuttle 24 hours a day, on request, for a charge of THB 2000 per vehicle, one-way.

How close is Grand Mercure Phuket Patong to the beach?

This hotel is a short 8-minute walk from Patong Beach and 2.9 mi (15-min drive) from Karon Beach. Don't forget your sunscreen!

Does Grand Mercure Phuket Patong offer free breakfast?

Free breakfast isn’t provided at Grand Mercure Phuket Patong, but buffet breakfast is offered for a fee of THB 600 for adults and THB 300 for children. It's available every day from 6:30 AM to 10:30 AM.

Is there a casino at Grand Mercure Phuket Patong?

No, there is no casino at this hotel.

What time is check-in at Grand Mercure Phuket Patong?

Check-in start time: 2:00 PM; Check-in end time: anytime.

Is there free parking at Grand Mercure Phuket Patong?

This hotel offers free self parking.

Does Grand Mercure Phuket Patong have a pool?

Grand Mercure Phuket Patong features 3 outdoor pools and a children's pool. Guests can enjoy pool access from 7:00 AM to 7:00 PM.

Does Grand Mercure Phuket Patong have a restaurant?

Grand Mercure Phuket Patong is home to Bubbles Restaurant, which features international cuisine, pool views, and a poolside location.

Does Grand Mercure Phuket Patong have a spa?

Pamper yourself with a day at Ryn Spa, where you can enjoy sports massages, body treatments, and facials.

How close is Grand Mercure Phuket Patong to downtown Patong?

Grand Mercure Phuket Patong is 0.7 mi away from Patong.

Grand Mercure Phuket Patong Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 611 out of 1002 reviews
Rating 8 - Good. 287 out of 1002 reviews
Rating 6 - Okay. 66 out of 1002 reviews
Rating 4 - Poor. 18 out of 1002 reviews
Rating 2 - Terrible. 20 out of 1002 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

Arlene, BELFAST

Stayed 12 nights in Jan 2026

10/10 Excellent

Jessica

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities
Great room! Wonderful staff and amenities. I like the location as well; right off the main road which includes shopping and entertainment. I highly recommend and will likely return
Stayed 10 nights in Jan 2026

8/10 Good

Arkadiusz

Stayed 14 nights in Jan 2026

8/10 Good

Cristina Federici Di

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Overall I had a pleasant stay. My dining experience within the hotel was good. Breakfast had an excellent spread of cuisines. There is only one resturant in the hotel, but menu offers many dishes. My room was ok. It had everything I needed, but would not consider this 5 stars. I did complain about how the room was not up to a clean standard and I was given a dirty towel. There is only one pool at hotel, not three as website states. Enough seating around pool however staff don't come around and take orders if you want a drink or food. I had to always get up and go and order. Hotel is in a great location easy 5-8 min walk to Jungceylon or Beach. Everything is right out the front of the hotel.
Stayed 11 nights in Jan 2026

8/10 Good

Roland

Liked: Cleanliness, property conditions & facilities
Room and staff
Stayed 26 nights in Jan 2026

10/10 Excellent

Sara

Traveled with family
Liked: Cleanliness, staff & service, amenities
L’hôtel est super, les chambres sont spacieuses, elles ont toutes une vue piscine. Le petit déjeuner était super bon avec beaucoup de choix, le kid garden très sympa pour mon fils. Et un grand merci à Eva qui a su répondre à toutes nos attentes ! Elle parle français donc c’était hyper pratique.
Stayed 5 nights in Jan 2026

10/10 Excellent

Shatoya

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great stay, good location, but make sure to get bug spray from 7-11 the mosquitos do not play
Stayed 5 nights in Jan 2026

8/10 Good

Zhivko

Traveled with family
Liked: Cleanliness
The hotel was ok! The staff was friendly. The location is good. The breakfast was not very good, there was more like for lunch.
Stayed 7 nights in Jan 2026

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location and staff was very helpful. Close to markets and convenience stores.
Stayed 3 nights in Jan 2026

2/10 Terrible

Asif

Stayed 3 nights in Jan 2026

10/10 Excellent

Tsuboi

Liked: Cleanliness, property conditions & facilities
Excellent room, service and location. I strongly recommend ground floor room to access pool directly.
Stayed 2 nights in Jan 2026

10/10 Excellent

Shari Anne

Stayed 7 nights in Jan 2026

6/10 Okay

Jessie

Liked: Property conditions & facilities
The pictures don’t tell the whole story. The lobby, bar and restaurant were immaculate and well maintained. The rooms, on the other hand were quite a different story. They were in need of upgrades. The bathrooms were dated and worn, the beds were ridiculously hard and there was a constant presence of termites in the rooms and bathrooms.
Stayed 5 nights in Jan 2026

10/10 Excellent

Narinder Singh

Stayed 1 night in Jan 2026

10/10 Excellent

rafael

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is the third time we come to this hotel for its excellent hospitality, facilities and location. Regards the room we take the pool access..they are the best
Stayed 4 nights in Jan 2026

10/10 Excellent

Thomas

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very good service friendly staff
Stayed 6 nights in Dec 2025

4/10 Poor

Richard

Disliked: Staff & service
Surprised this is a 5 star. I’d say a mid-level 4 star respectfully. Smell in my bathroom & v few sun loungers by pool.
Stayed 2 nights in Dec 2025

10/10 Excellent

Andre Vivian

Pleas
Stayed 7 nights in Dec 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2025

10/10 Excellent

Barry Charles

Stayed 13 nights in Dec 2025

8/10 Good

Samina

Traveled with partner
Liked: Amenities, property conditions & facilities
We had a great stay at Grand Mercure hotel. The staff were very helpful and professional. Especially the staff at breakfast and dinner they were very courteous and friendly. The hotel is in a great location as you have everything close by. Patong beach is a 7 minute walk and Central shopping centre is a 15 minute walk. It is a very busy and live area. The only improvement I may suggest with the hotel is cleanliness of rooms. Overall cleanliness was okay however at times there were dust and hair in places. Otherwise a lovely place to stay.
Stayed 16 nights in Nov 2025

10/10 Excellent

Sara

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes
Stayed 3 nights in Dec 2025

6/10 Okay

Nooj

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
It’s a lovely hotel, but the downside is that if you’re placed in a different block, you have to walk all the way around to reach the second lift. It’s not very convenient when you have a pram and a baby. I.e if your room is 440 > you will have to walk all the way round and then breakfast you would have to get the lift to 2nd floor then walk down quite a few stairs with a child
Stayed 5 nights in Dec 2025

10/10 Excellent

Amirsalar

Traveled with family
Liked: Cleanliness, staff & service, amenities
Yes
Stayed 2 nights in Nov 2025

10/10 Excellent

Mark

Traveled with partner
Liked: Amenities
I’ve never had the variety choice and freshness of produce supplied for breakfast and the staff are so courteous and helpful
Stayed 8 nights in Nov 2025