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citizenM Paris Gare de Lyon

4-star property
8 Rue van Gogh, Paris, Ile-de-France 1-855-201-7819
4.4 out of 5
Excellent!
See all 5 travelocity Reviews

"Very good disabled-accessible facilities. " More

By a verified traveler on Fri 02 Sep 2022

Points Of Interest

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Hotel Description

4-star hotel near Jardin des Plantes

City center retreat

Within a 15-minute walk of this Bercy hotel, you'll find Jardin des Plantes and Accor Arena. Notre-Dame and Centre Pompidou are also within 2 miles (3 km).

Business services

A restaurant and a bar/lounge are featured at this hotel. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. A coffee shop, a communal living room, and express check-in are also on offer.

King Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
$140* Per night/room Oct 8 - Oct 9

King Room - City View

Bed Count 1 King Bed Maximum Occupancy 2 Max

citizenM Paris Gare de Lyon ratings based on 5 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for citizenM Paris Gare de Lyon

Everyone (1) Couples (3) Family (1)
4 out of 5

Posted by , from ORONO on Aug 12, 2023

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5 out of 5
Very good disabled-accessible facilities.

Posted by on Sep 2, 2022

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3 out of 5
The hotel is in a word - OK. There is nothing wrong with it per se, but for the money there are better places for sure. The good: Breakfast - nice options and barista coffee service Location - across the street from Gare de Lyon enables great access to transportation, including the airport which can be reached via the RER @10€ vs Uber @ 50€ The bad: Check in process - self service tech is one of those things that seems like a good idea, but doesn't work well in practice. The location of the kiosks is so close to the entry elevator that there is often a traffic jam in the area and I think the process is not robust enough to handle the exceptions that invariably come up when dealing with foreign travelers. The available app could streamline the process, but I don't need more apps on my phone filled my personal info. Bathrooms - the bathroom "pod" is basically a plastic echo chamber which serves to amplify any interesting sounds that might be occuring while not being sufficiently well sealed to prevent the noxious odors associated with those sounds isolated from the rest of the room... enough said... TV/room control - an iPad that once again seems like a super high tech awesome idea, but means you have to take 3 or 4 clicks through a menu to do something that a simple switch could accomplish in 2 seconds. Bed - comfortable, but because of the space pod design, the bed mate on the window side has to climb over a sleeping body in the dark to get to the bathroom.

Posted by on May 4, 2022

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5 out of 5
Compact, comfortable and efficient. The staff was great. Room was a little small, but had a great view.

Posted by on Sep 7, 2021

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5 out of 5
I loved this hotel. It was convenient to everything

Posted by on Nov 4, 2019

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About the citizenM Paris Gare de Lyon

Location 8 Rue van Gogh, Paris, Ile-de-France 75012

Property Features

There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center, 5 meeting rooms, and coworking spaces. A computer station is on site and WiFi is free in public spaces. The business-friendly citizenM Paris Gare de Lyon also features multilingual staff, coffee/tea in a common area, and express check-in. This 4-star Paris hotel is smoke free.

  • 1 building
  • 338 guestrooms or units
  • 13 levels
  • Built in 2017
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Transport

  • Train station: Paris Austerlitz Automates Station (0.9 km / 0.6 mi)
  • Metro station: Quai de la Rapee Station (0.6 km / 0.3 mi)

Room Amenities

CitizenM Paris Gare de Lyon offers 338 accommodations with iPads and iPod docking stations. Pillowtop beds feature premium bedding. 43-inch Smart televisions come with cable channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

  • Pillowtop beds
  • iPad
  • IPod dock
  • Smart television
  • Cable channels
  • Luxury bedding
  • Shower
  • Hydromassage showerhead
  • Housekeeping (on request)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Toothbrush and toothpaste available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 11 AM.

CanteenM - Onsite restaurant. Guests can enjoy drinks at the bar. Open 24 hours. Reservations are required.

CloudM - Onsite bar. Open 24 hours. Open daily.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Guests will receive an email 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival. Guests are recommended to download the property's citizenM mobile app before check-in.

Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival. Guests are recommended to download the property's citizenM mobile app before check-in.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)

Tax ID - FR52824514046

This property accepts credit/debit cards; cash is not accepted

Onsite parties or group events are strictly prohibited

Long-term renters welcome

This property uses wind and solar energy, plus eco-friendly cleaning products

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

No visitors or unregistered guests are allowed at the property after midnight.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). The tax ID number is FR52824514046. This property accepts credit or debit cards, Visa, Mastercard, and American Express. Cash is not accepted. Onsite parties or group events are strictly prohibited. This property uses wind and solar energy, plus eco-friendly cleaning products. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that guest safety measures are currently in place. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available.

  • One child stays free
  • Humane animal treatment
  • Sustainability/community reinvestment (10% revenue or more)
  • Guest education on local ecosystems and culture
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Water dispenser use by guests actively encouraged
  • Car not required
  • Long-term renters welcome
  • Debit cards not accepted
  • Staffed front desk
  • Property mobile app recommended for guests
  • Events/parties not allowed
  • Property mobile app name citizenM
  • LGBTQ friendly
  • Smoke detector
  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Staff does not wear personal protective equipment
  • Protective clothing is not available to guests
  • Food service not has not been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Children stay free - maximum age 10
  • Guests are not provided with hand sanitizer
  • Social distancing measures are not in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Guests will receive an email with special check-in instructions
  • Property is not currently implementing any enhanced cleaning measures
  • Children stay free
  • State tax ID - FR52824514046
  • Renewable energy source - solar
  • Individually-wrapped food options are not available
  • Renewable energy source - wind
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.88 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 17.95 per person
  • Late check-out fee: EUR 29 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • CitizenM Paris Gare Lyon Hotel
  • CitizenM Gare Lyon Hotel
  • CitizenM Paris Gare Lyon
  • CitizenM Gare Lyon
  • Citizenm Paris Gare Lyon Paris
  • CitizenM Paris Gare de Lyon Hotel
  • CitizenM Paris Gare de Lyon Paris
  • CitizenM Paris Gare de Lyon Hotel Paris

You should know

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National Rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.