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4.8 out of 5

"I loved this hotel. It was convenient to everything " More

By a verified traveler on Mon 04 Nov 2019

Hotel Description

4-star hotel near Jardin des Plantes

City center retreat

Within a 15-minute walk of this 12th Arrondissement hotel, you'll find Jardin des Plantes and AccorHotels Arena. Notre-Dame and Centre Pompidou are also within 2 miles (3 km).

Business services

A restaurant and a bar/lounge are featured at this hotel. Traveling on business? Take advantage of the 5 conference rooms, as well as the 24-hour business center and free WiFi in public areas. A coffee shop, a communal living room, and express check-in are also on offer.

IPads, iPod docks

Boasting iPads, the 338 guestrooms also offer iPod docks and Smart TVs. First-run movies, premium bedding, and rainfall showerheads are also available.

King Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
$131* Per night/room Jun 18 - Jun 19

King Room - City View

Bed Count 1 King Bed Maximum Occupancy 2 Max

CitizenM Paris Gare de Lyon ratings based on 4 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for CitizenM Paris Gare de Lyon

Everyone (1) Family (2)
5 out of 5
I loved this hotel. It was convenient to everything

Posted by on Nov 4, 2019

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5 out of 5
It is a very modern high tech hotel, with self-check in and out. But there is always someone there to help if needed. Rooms are excellent, clean and beds are comfortable.

Posted by on Oct 7, 2019

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5 out of 5
Excellent location directly next door to Gare de Lyon train station

Posted by on Sep 9, 2019

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4 out of 5
As others have mentioned the room is a bit snug but if you are only sleeping in it that’s not really a problem. I would have liked some hooks for our heavy coats but we made do. Oddly and a bit gross, our sheets were not changed during our stay even though housekeeping made the bed, cleaned and replenished our towels each day. I enjoyed the easy check in and ipad controlled room features. Check out was a breeze. Ben was by far the best part about our stay. He was so friendly and knowledgeable about the city. He offered some “off the beaten path” suggestions which was exactly what we were looking for. He even warned us about road closures the day of our departure to avoid missing our flight. Overall we would probably stay again but maybe keep calling to insist the sheets be changed each day.

Posted by on Dec 3, 2018

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About the CitizenM Paris Gare de Lyon

Location 8 Rue van Gogh, Paris, Ile-de-France 75012

Property Features

There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center and coworking spaces. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There are 5 meeting rooms available. The business-friendly CitizenM Paris Gare de Lyon also features multilingual staff, coffee/tea in a common area, and express check-in. This 4-star Paris hotel is smoke free.

  • 1 building
  • 338 guestrooms or units
  • 13 levels
  • Built in 2017
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser

Internet

Available in some public areas: Free WiFi , Free wired Internet

Transport

  • Airport: Roissy - Charles de Gaulle Airport (CDG) (32.8 km / 20.4 mi)
  • Train station: Paris Austerlitz Automates Station (0.9 km / 0.6 mi)
  • Metro station: Quai de la Rapee Station (0.6 km / 0.3 mi)

Room Amenities

CitizenM Paris Gare de Lyon offers 338 air-conditioned accommodations with iPads and iPod docking stations. Beds feature premium bedding. 43-inch Smart televisions come with cable channels and first-run movies. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, complimentary toiletries, and hair dryers. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • iPad
  • IPod dock
  • Smart television
  • Cable channels
  • First-run movies
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower
  • Hydromassage showerhead
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy to-go breakfast daily from 6:30 AM to 11 AM.

CanteenM - Onsite restaurant. Guests can enjoy drinks at the bar. Open 24 hours. Reservations are required.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Guests will receive an email 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.

Due to COVID-19 concerns, guests may choose to decline daily housekeeping service at check-in.

Guests have the possibility to enhance their stay via the citizenM mobile app. The app gives guests access to pre-arrival check-in, keyless room access, room controls, and optional cleaning and food services.

Due to COVID-19, access to the communal living room and the restaurant is available by reservation only, limited to a maximum of 6 registered guests or 2 households per table. Each guest must purchase a meal to sit at a table in the restaurant or in the communal living room. The last order for alcohol is 10:30 PM.

Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at CitizenM Paris Gare de Lyon

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

No onsite parking is available

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)

Tax ID - FR52824514046

This property only accepts debit or credit cards and credit cards for all bookings and onsite payments; cash is not accepted

Onsite parties or group events are strictly prohibited

Long-term renters welcome

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

No visitors or unregistered guests are allowed at the property after midnight.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No onsite parking is available. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). The tax ID number is FR52824514046. This property only accepts debit or credit cards and credit cards for all bookings and onsite payments. Cash is not accepted. Onsite parties or group events are strictly prohibited. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner. Enhanced food service safety measures are in place.

  • One child stays free
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Car not required
  • Long-term renters welcome
  • Debit cards not accepted
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Events/parties not allowed
  • LGBTQ friendly
  • Noise-free rooms not guaranteed
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Guests will receive an email with special check-in instructions
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Service animals not allowed
  • State tax ID - FR52824514046
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Online Penalty Collection
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.88 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: EUR 12.5 per person (approximately)
  • Late check-out fee: EUR 29 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • CitizenM Paris Gare Lyon Hotel
  • CitizenM Gare Lyon Hotel
  • CitizenM Paris Gare Lyon
  • CitizenM Gare Lyon
  • Citizenm Paris Gare Lyon Paris
  • CitizenM Paris Gare de Lyon Hotel
  • CitizenM Paris Gare de Lyon Paris
  • CitizenM Paris Gare de Lyon Hotel Paris

You should know

  • One child 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

National Rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.