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"Food on property is overpriced and under good. Despite the Do not Disturb sign housekeeping knocked on the door claiming that t hey had to "inspect ... " More

By a verified traveler on Tue 08 Mar 2022

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Hotel Description

4-star beachfront resort near St. Andrews State Park

On the beach

Stay at this Panama City Beach resort and you'll be within half a mile (1 km) of St. Andrews State Park and 9 miles (15 km) of Florida State University Panama City. Also within 9 miles (15 km) are WonderWorks and Ripley's Believe It or Not.

18-hole golf course

This smoke-free resort features a private beach, a golf course, and a full-service spa. Spend a day at the beach kayaking, or relax with sun loungers and beach umbrellas. There's fun for all ages with a playground and an arcade/game room, and complimentary bicycles are available on site.

Room, 1 Queen Bed, Non Smoking, Golf View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$199* Per night/room Sep 26 - Sep 27

Suite, 1 Bedroom, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 Bedroom, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Suite, 1 Bedroom, Non Smoking, Golf View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Queen Beds, Non Smoking, Bay View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking, Bay View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Sheraton Panama City Beach Golf & Spa Resort ratings based on 17 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Sheraton Panama City Beach Golf & Spa Resort

Everyone (9) Couples (1) Family (5)
1 out of 5
My key wouldn't work. The carpet has stains all over it. The base boards are dirty. The room was tight and cluttered and dirty. I'll never book here again!

Posted by on Jun 2, 2022

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3 out of 5
Food on property is overpriced and under good. Despite the Do not Disturb sign housekeeping knocked on the door claiming that t hey had to "inspect" the room for damage. Yes there were spring breakers coming in, but we are fifty something grandparents! Some other "guests" set up a camera by the pool and proceeded to take rather suggestive pictures bordering on obscene. This should have been stopped immediately. When returning from dinner out, an onsite event had used up all of the guest parking. We were directed to the employee lot around a considerable distance away. No shuttle no valet. Definitely not the relaxing long weekend that we had planned!

Posted by on Mar 8, 2022

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Comment from Hotel Management

Apr 27, 2022 by Sheraton Panama City Beach Golf & Spa Resort Team

Thank you for taking the time to complete the survey and for choosing Sheraton Panama City Beach Golf and Spa Resort. Your feedback is essential in our effort to improve our guest service standards. I apologize for the housekeeping and pool issues. Your comments have been shared with the appropriate departments so that they may be addressed.

5 out of 5

Posted by on Oct 9, 2021

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3 out of 5
The resort is on right on the bay across from the State park the long boardwalk and the beach and the kontiki bar and the boating amenities are the best assets of the resort. Didnt golf.. Didnt use pool but they seem very nice and relaxing.

Posted by on Jun 22, 2021

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Comment from Hotel Management

Aug 2, 2021 by Debi

We are glad you enjoyed your stay and we look forward to seeing you again soon!

1 out of 5
Nothing stuff didn’t work and poor customer service

Posted by on Mar 14, 2021

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Comment from Hotel Management

Mar 14, 2021 by Debi

We apologize for any inconvenience during your stay! We will share your comments with all departments. This has been a learning opportunity. We hope you will visit again in the near future. Kindest Regards,

3 out of 5
We had a hectic time with check in but the staff made up for it. First we were told the wrong building. When we figured out we were in the wrong building we went back to the front desk and they told us the correct building. When we got to the correct room, the shampoo was not fully restocked, there were no trash cans in the entirety of the room including none in the bathroom, the bathroom light flickered like a strobe light and never came fully on, and the bedroom lamp was missing the on and off switch. The phone also did not work, so we went back to the lobby and told the front desk staff of our complaints. They handled this wonderfully. They made a list and said they would send maintenance over. They then switched our rooms for us and gave us breakfast vouchers for the next morning.

Posted by on Feb 16, 2021

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Comment from Hotel Management

Feb 21, 2021 by Debi

Thank you for taking time out of your busy schedule to write about your recent stay with us. We apologize for any inconvenience and have shared your comments with appropriate departments. We hope you are having a great week and we look forward to seeing you again in the future.

5 out of 5
Simple everything just perfect Room was amazing The balcony was right in front of the walkway to the beach and pool the gym was clean and got way more space then I thought a lil subjection more towels for me next time but really everything was amazing

Posted by on Feb 16, 2021

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Comment from Hotel Management

Feb 21, 2021 by Debi

Thank you so much for the wonderful comments! We enjoyed having you as our guest and look forward to seeing you again soon!

1 out of 5
Our stay was very disappointing for one night at $369.00 in Building 4. The stairwell and garbage cans were filthy, our room air-conditioning vents were blowing in our faces the entire night. The golf course is the worst unkept course we have ever seen. Over rated and over priced.

Posted by on Jun 21, 2020

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Comment from Hotel Management

Jun 22, 2020 by Tom

Thank you for your feed and we apologize that your stay was no up to our norm of standard. I will share your feedback to our teams to help where improvements are needed.

4 out of 5

Posted by on Mar 16, 2020

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Comment from Hotel Management

Mar 16, 2020 by Tom

Thank you for your score and I would love to hear what we as a Resort we could have done to earn a 5. If you would like to share your thoughts and details please reach out to us.

1 out of 5

Posted by on Feb 16, 2020

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Comment from Hotel Management

Feb 17, 2020 by Tom

I am sorry to see that your stay with us was not up to your standards. I would like to hear where we failed on meeting those expectations. If you would like to share those with me on how we can improve our services. I look forward to your reply.

About the Sheraton Panama City Beach Golf & Spa Resort

Location 4114 Jan Cooley Dr, Panama City Beach, FL 32408

Renovations + Closures

The following facilities or services will be unavailable from January 1 2022 to September 1 2022 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities
  • Shuttle services

Property Features

Step outside to unwind on the white sand beach. Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. Summer fun is a breeze at Sheraton Panama City Beach Golf & Spa Resort, where you can play a round of golf at the golf course, cool off in one of the 3 outdoor swimming pools, and enjoy a treatment at the full-service spa. There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 4 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces. This beach resort also offers outdoor tennis courts, a 24-hour fitness center, and a steam room. Self parking is free. A complete renovation of Sheraton Panama City Beach Golf & Spa Resort was completed in August 2019. This 4-star Panama City Beach resort is smoke free.

  • 320 guestrooms or units
  • 6 levels
  • 9 buildings
  • 4 dining venues
  • 4 bars or lounges
  • 28127 sq ft of conference space
  • 2613 sq m of conference space
  • Built in 1985
  • Deli
  • Beach lounge chairs
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Convenience store
  • Terrace
  • Gift shop
  • Beauty salon
  • Computer for guest use
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Coffee shop
  • Bar by the pool

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free long-term parking , Free self parking , Valet parking (surcharge) , RV, bus, truck parking

Transport

  • Parking: Free self parking and extended parking; valet parking available for a surcharge

Room Amenities

Sheraton Panama City Beach Golf & Spa Resort offers 320 air-conditioned accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and coffee/tea makers. Rooms open to balconies or patios. 40-inch flat-screen televisions come with premium satellite channels, pay movies, and Netflix. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains.

  • Private balcony or patio
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Netflix
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Hypo-allergenic bedding
  • Cribs (free)
  • Rollaway beds (free)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 11:00 AM.

TIDES Restaurant & Lounge - Overlooking the ocean, this fine-dining restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Flip Flops Pool Bar - This poolside sports bar specializes in American cuisine and serves lunch, dinner, and light fare. A children's menu is available. Open daily.

Bar 72 Pub & Eatery - Overlooking the golf course, this pub specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open daily.

Pelican's Bar & Grill - Overlooking the ocean, this bar specializes in American cuisine and serves lunch and dinner. Open select days.

Cabana Cafe - Overlooking the garden, this coffee shop serves breakfast and light fare. Open daily.

Nearby Activities

Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including a private beach, 5 outdoor tennis courts, and a marina. 3 outdoor swimming pools are on site along with a sauna and a 24-hour fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Free bicycles on site
  • Fishing on site
  • Golf driving range on site
  • Golf lessons on site
  • Golfing on site
  • Snorkeling nearby
  • Parasailing nearby
  • Hiking/biking trails on site
  • Motor boating nearby
  • Surfing/bodyboarding nearby
  • Tennis lessons on site
  • Volleyball on site
  • Beach volleyball on site
  • Kayaking on site
  • Yoga classes/instruction on site
  • Playground on site
  • Ecotours nearby
  • Personal motorized watercraft on site
  • Sailing nearby
  • Water sports equipment
  • Scuba diving nearby

Spa Services

The onsite spa has 13 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

  • Number of treatment rooms 13
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Minimum age to access spa is 16
  • Reflexology
  • Detoxification wrap
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 5:30 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 12 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 150.00 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 40.00 lbs)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 25 years old

This property accepts credit cards and debit cards; cash is not accepted

Onsite parties or group events are strictly prohibited

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 25 years old. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, and debit cards. Cash is not accepted. Onsite parties or group events are strictly prohibited. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Car recommended
  • UnionPay
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 12
  • Social distancing measures are in place
  • Events/parties not allowed
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Carbon monoxide detector
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 3
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per night
  • Resort fee: USD 33.60 per accommodation, per night

The resort fee includes:

  • Pool access
  • Beach access
  • Health club access
  • Fitness center access
  • Fitness/yoga classes
  • Business center/computer access
  • Internet access
  • Newspaper
  • Phone calls
  • In-room safe
  • In-room coffee

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 18 and USD 20 for adults, USD 5 and USD 12 for children (approximately)
  • Valet parking fee: USD 15.00 per day (in/out privileges)
  • Pet fee: USD 150.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Panama City Beach Bay Point
  • Panama City Beach Bay Point Resort
  • Wyndham Point Resort
  • Bay Point Golf Resort Panama City Beach
  • Sheraton Bay Point Resort Panama City Beach
  • Bay Point Golf Panama City Beach
  • Bay Point Golf
  • Wyndham Bay Point Hotel Panama City Beach
  • Sheraton Bay Point
  • Bay Point Golf Resort Spa
  • Wyndham Bay Point Resort Panama City Beach
  • Sheraton Panama City Beach Golf Resort
  • Sheraton Panama City Beach Golf
  • Sheraton Panama City & Spa
  • Sheraton Panama City Beach Golf & Spa Resort Resort
  • Resort Sheraton Panama City Beach Golf & Spa Resort
  • Sheraton Panama City Beach Golf & Spa Resort Panama City Beach
  • Bay Point Golf Resort Spa
  • Wyndham Bay Point Resort Panama City Beach
  • Sheraton Bay Point Resort
  • Sheraton Golf Resort
  • Sheraton Golf
  • Sheraton Panama City Golf
  • Sheraton Panama City Beach Golf & Spa Resort Panama City Beach

You should know

  • Pool access available from 8:00 AM to 10:00 PM.
  • Reservations are needed for golf tee times. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Up to 3 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.