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4.1 out of 5

"The rooftop pool & gym area was really nice & the dining area for breakfast was clean & had everything we wanted. " More

By a verified traveler on Sat 26 Oct 2019

Hotel Description

3.5-star hotel near Albrook Shopping Mall

In entertainment district

A stay at this Campo Alegre hotel places you steps from Via Espana and within a 10-minute walk of Uruguay Street. Also, Avenida Balboa is within half a mile (1 km) and Cinta Costera is within 2 miles (3 km).

Free perks

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the 7 conference rooms, 24-hour business center, and free valet parking. Enjoy the 24-hour fitness center and free perks like buffet breakfast and WiFi in public areas.

Free Internet, sofa beds

The 165 guestrooms feature comforts like premium bedding and down comforters, while living rooms and refrigerators offer the conveniences of home. Other amenities include free WiFi, free wired Internet, and iPod docks.

Hyatt Place 2 Queens (with sofa bed)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

High Floor, 1 King Bed (with sofa bed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hyatt Place Large King (with sofa bed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hyatt Place King (with sofa bed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

High Floor, 2 Queen Beds (with sofa bed)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Hyatt Place Panama City/Downtown ratings based on 10 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hyatt Place Panama City/Downtown

Everyone (8) Business (1)
4 out of 5

Posted by on Feb 26, 2020

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3 out of 5

Posted by on Jan 5, 2020

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4 out of 5

Posted by on May 3, 2019

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4 out of 5

There is a lot room for improvement

Ordered some food and it took too long... Over hour... What's more, the shrimp cocktail was straight out of the freezer.... I wanted to return it.... Next time I would look for a different place just to see if I have better luck

Posted by , from San Francisco on Mar 10, 2018

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Comment from Hotel Management

Mar 23, 2018 by Peter W

Dear Mr. Will, Greetings from Panama. Please, accept our sincere apologies for the inconveniences encountered while staying at Hyatt Place Panama City/Downtown. We are certainly disappointed that your stay was less than perfect, however, I am glad that you brought your experience to our attention. It is through feedback such as yours that we can improve our services. If I can be of further assistance to you in this matter, do not hesitate to contact me. Sincerely,

5 out of 5

Perfect location for hotel

Great location for this hotel, within walking distance to many areas. The cleanliness of the room was not what we expected and the comfort of the room at night was to hot to sleep.

Posted by , from Houston,TX on Dec 16, 2017

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4 out of 5

Good and safe location.

Staff at the hotel were excellent. Breakfasts good and a lot of variety. Location is excellent close to metro, businesses, attractions and stores. Uber and taxi easy access. I will recommend it.

Posted by on Nov 28, 2017

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3 out of 5

My stay was really pleasant

Pros: The location, the cleanest.
The hotel was well located and the overall experience in the hotel was good, the pool is extremely small, the staff was ok, the information about the trip's time was always wrong and the cost of the hotel taxis was excessive. The hotel was very clean all the time and my room was spotless. the breakfast was delicious and the people doing the omelets were really great. But the the local people treat the tourist realy bad, I will never come back to Panama.

Posted by , from Miami on Nov 20, 2017

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5 out of 5

Big modern clean rooms

Near Metro station but have to walk a bit to reach the huge Albrook Mall at that stop. Taxi 30 minutes to airport $30. U.S. fast food around plus some higher class eats. Nearby casinos if you like that sort of thing. Room was overly spacious with sitting area. Breakfast buffet had more variety than your standard buffet.

Posted by on Oct 15, 2017

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5 out of 5

Nice hotel in a remote area.

Pros: The staff was very helpful.
Cons: They are remodeling the Hotel one floor at a time.
The first room they presented to us was dirty and had a definite order on the sixth floor. They were remodeling. The next room was on the ninth floor and was great! The bed was comfortable.

Posted by , from Weatherfdord, Texas on Mar 8, 2017

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4 out of 5
The rooftop pool & gym area was really nice & the dining area for breakfast was clean & had everything we wanted.

Posted by on Oct 26, 2019

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Comment from Hotel Management

Oct 28, 2019 by Hyatt Place Panama

Thanks for staying with us. We appreciate your feedback!

Renovations + Closures

This property is closed from October 1 2020 to March 31 2021 (dates subject to change).

The following facilities or services will be unavailable from September 7 2020 to January 17 2021 (dates subject to change):

  • Fitness facilities

Property Features

Hyatt Place Panama City/Downtown offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 4499 square feet (418 square meters) and includes a conference center. A rooftop terrace, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Hyatt Place Panama City/Downtown. Valet parking is free. This 3.5-star Panama City hotel is smoke free.

  • 165 guestrooms or units
  • 4499 sq ft of conference space
  • 418 sq m of conference space
  • Built in 2014
  • Buffet breakfast (free)
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Deli
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference center
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Number of living rooms
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free valet parking

Transport

  • Airport: Tocumen Intl. Airport (PTY) (21.1 km / 13.1 mi)
  • Train station: Panama City Passenger Station (8 km / 5 mi)
  • Metro station: Iglesia del Carmen Station (0.1 km / 0.1 mi)
  • Parking: Free valet parking

Room Amenities

Hyatt Place Panama City/Downtown offers 165 air-conditioned accommodations with iPod docking stations and safes. Accommodations have separate living rooms and are furnished with double sofa beds. Beds feature down comforters and premium bedding. LCD televisions are featured in guestrooms. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathtubs or showers, designer toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

  • Living room
  • Pull-out sofa bed
  • IPod dock
  • In-room dining (limited hours)
  • LCD television
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Down blanket
  • Bathtub or shower
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

Guests are served free buffet breakfast.

Gallery - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

The Market - This coffee shop serves light fare only. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.

Late night fare is available from room service (during limited hours).

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Hyatt Place Panama City/Downtown

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.Individually-wrapped food options are available for breakfast and through room service.The property affirms that it follows sanitization practices of GBAC STAR (Hyatt) guidelines.The property affirms that it adheres to the Ecolab (3rd party expert - Global) sanitization guidelines.

  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines GBAC STAR (Hyatt)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Service animals not allowed
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available through room service

Hotel Names

  • Hyatt Place Panama City/Downtown Hotel
  • Hyatt Panama City Panama City
  • Hyatt Place City/Downtown Hotel Panama
  • Hyatt Place Panama City/Downtown
  • Hyatt Place Panama City Downtown
  • Hyatt Place Panama City/Downtown Hotel
  • Hyatt Place Panama City/Downtown Panama City
  • Hyatt Place Panama City/Downtown Hotel Panama City

You should know

  • Pool access available from 6:00 AM to 7:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.