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5.0 out of 5

"Valet parking - for which you pay extra - but many area garages might be full, so we considered it worth the cost because of the reduced hassle to fin ... " More

By a verified traveler on Wed 08 Aug 2018

Hotel Description

4-star eco-friendly hotel near Parliament Hill

City center stay

Within a 10-minute walk of this Downtown Ottawa hotel, you'll find Parliament Hill and Rideau Centre. Also, Shaw Centre is within half a mile (1 km) and Byward Market Square is within 2 miles (3 km).

Business services

This hotel features a restaurant, a fitness center, and a bar/lounge. Traveling on business? Take advantage of the 10 conference rooms, 24-hour business center, and valet parking. WiFi in public areas is free.

Free Internet, comfy beds

Featuring conveniences like refrigerators and coffee/tea makers, the 236 guestrooms offer free WiFi and free wired Internet, as well as LCD TVs with satellite channels. Pillowtop beds, iPod docks, and room service are also available.

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$122* Per night/room Aug 20 - Aug 21

Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Club Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Club Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Sheraton Ottawa Hotel ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Sheraton Ottawa Hotel

Everyone (1)
5 out of 5

Great location downtown

Pros: Great location. Clean and comfortable. The staff was friendly and helpful.
Cons: Nothing
Location: Great location. 5 mnutes to Parliament Hill. 10 minutes to ByWard Market, and many other downtown locations.
Valet parking - for which you pay extra - but many area garages might be full, so we considered it worth the cost because of the reduced hassle to find parking. No free breakfast, but there are many places to buy breakfast within 3 blocks. GREAT Value for the money. We were worried that we might not be able to check out by noon because of a tour of Parliament. I talked to the clerk at the front desk and he volunteered to extend our check out time to 1:00 pm.

Posted by , from Maryland on Aug 8, 2018

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About the Sheraton Ottawa Hotel

Location 150 Albert St, Ottawa, ON K1P5G2

Renovations + Closures

The following facilities are closed seasonally each year. They will be closed from January 1 to December 31:

  • Bar/Lounge
  • Business center
  • Dining venue

Property Features

There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. There's an onsite 24-hour business center. Public spaces have free WiFi and wired Internet. Event space at this hotel measures 827 square feet (77 square meters) and includes conference space. A fitness center, multilingual staff, and concierge services are also featured at the eco-friendly Sheraton Ottawa Hotel. Parking is available for a fee. This 4-star Ottawa hotel is smoke free.

  • 236 guestrooms or units
  • 17 levels
  • 827 sq ft of conference space
  • 77 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Concierge
  • Convenience store
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Long-term parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Ottawa International Airport (YOW) (14.1 km / 8.8 mi)
  • Train station: Ottawa, ON (XDS-Ottawa Train Station) (5.1 km / 3.2 mi)
  • Parking: Valet parking and extended parking available for a surcharge

Room Amenities

Sheraton Ottawa Hotel offers 236 air-conditioned accommodations with iPod docking stations and safes. Beds feature pillowtop mattresses. 50-inch LCD televisions come with satellite channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Separate bedroom
  • Pillowtop beds
  • IPod dock
  • In-room dining (limited hours)
  • HD television
  • Satellite channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible
  • Wardrobe or closet

Food & Drink

Carleton Grill - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Sasha's Lounge - This bar serves light fare only. Happy hour is offered. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Rock climbing nearby
  • Mountain biking nearby
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair-accessible public washroom
  • In-room accessibility
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 19

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 20.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Maximum 2 per room
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Guests are provided with hand sanitizer and masks are required in public areas. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Credit card pre-authorization
  • Masks are compulsory at the property
  • Pets allowed (no fees)
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Number of children who can stay free - 3

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: CAD 29.00 per day (in/out privileges)
  • Extended parking fee: CAD 29 per day
  • Late check-out fee: CAD 75.00 (subject to availability)
  • Rollaway bed fee: CAD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Sheraton Ottawa
  • Ottawa Sheraton
  • Ottawa Sheraton Hotel
  • Sheraton Hotel Ottawa
  • Sheraton Ottawa
  • Sheraton Ottawa Hotel
  • Sheraton Ottawa Hotel Hotel
  • Sheraton Ottawa Hotel Ottawa
  • Sheraton Ottawa Hotel Hotel Ottawa

You should know

  • Pool access available from 8:00 AM to 10:00 PM.
  • Up to 3 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply. To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.