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Sheraton Ottawa Hotel

Property class: 4
4-star hotel near Rideau Canal

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Photo gallery for Sheraton Ottawa Hotel

Lobby lounge
Meeting facility
Exterior
Lounge
Lobby lounge

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available

Explore the area

View in a map
150 Albert St, Ottawa, ON, K1P5G2
  • Place, Rideau Canal
    ‪5 min walk‬
  • Place, Parliament Hill
    ‪7 min walk‬
  • Place, Rogers Centre Ottawa
    ‪8 min walk‬
  • Airport, Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪22 min drive‬

Room options

View all photos for Room, 1 King Bed

1 bedroom, hypo-allergenic bedding, pillowtop beds, in-room safe

Room, 1 King Bed

9.2 out of 10
Wonderful
(128 reviews)
  • 396 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

1 bedroom, hypo-allergenic bedding, pillowtop beds, in-room safe

Room, 2 Double Beds

8.6 out of 10
Excellent
(102 reviews)
  • 396 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 2 Double Beds, Executive Level

1 bedroom, hypo-allergenic bedding, pillowtop beds, in-room safe

Executive Room, 2 Double Beds, Executive Level

9.4 out of 10
Exceptional
(3 reviews)
  • 396 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 1 King Bed, Executive Level

1 bedroom, hypo-allergenic bedding, pillowtop beds, in-room safe

Executive Room, 1 King Bed, Executive Level

9.0 out of 10
Wonderful
(7 reviews)
  • 396 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Ottawa

City center stay.Within a 10-minute walk of this Downtown Ottawa hotel, you'll find Rideau Canal and Parliament Hill. Rideau Centre and Rogers Centre Ottawa are also within half a mile (1 km).

What's nearby

  • Rideau Canal - 5 min walk - 0.3 miles
  • Parliament Hill - 7 min walk - 0.4 miles
  • Rogers Centre Ottawa - 7 min walk - 0.4 miles
  • Byward Market Square - 11 min walk - 0.6 miles
  • University of Ottawa - 12 min walk - 0.7 miles

Getting around

  • Parliament Station - 2 min walk
  • Ottawa Station - 9 min drive
  • Ottawa International Airport (YOW) - 18 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪A&W Canada - ‬2 min walk
  • ‪Bier Markt - ‬2 min walk
  • ‪Tim Hortons - ‬3 min walk
  • ‪Queen St Fare - ‬3 min walk

About this property

Sheraton Ottawa Hotel

4-star hotel near Rideau Canal
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center and 10 meeting rooms.

Public spaces have free WiFi and wired Internet. Event space at this hotel measures 829 square feet (77 square meters) and includes conference space. A fitness center, multilingual staff, and concierge services are also featured at the business-friendly Sheraton Ottawa Hotel. Parking is available for a fee.

This 4-star Ottawa hotel is smoke free.

  • 236 guestrooms or units
  • 17 levels
  • 829 sq ft of conference space
  • 77 sq m of conference space
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Concierge
  • Convenience store
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
Sheraton Ottawa Hotel offers 236 air-conditioned accommodations with safes and complimentary bottled water. Beds feature pillowtop mattresses. 50-inch LCD televisions come with satellite channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Valet parking on site (CAD 40 per day; includes in/out privileges)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; CAD 19 to 26 for adults and CAD 9.50 to 13 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Entertainment

  • 50-inch LCD TV with satellite channels
  • iPod dock
  • Pay movies

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: CAD 75.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from May 1 to September 11:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 20 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CAD 19.00 to 26.00 for adults, and CAD 9.50 to 13.00 for children
  • Valet parking fee: CAD 40 per day (in/out privileges)
  • Late check-out fee: CAD 75.00 (subject to availability)
  • Rollaway bed fee: CAD 20 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a fire extinguisher in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Up to 3 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Sheraton Ottawa
Ottawa Sheraton
Ottawa Sheraton Hotel
Sheraton Hotel Ottawa
Sheraton Ottawa
Sheraton Ottawa Hotel
Sheraton Ottawa Hotel Hotel
Sheraton Ottawa Hotel Ottawa
Sheraton Ottawa Hotel Hotel Ottawa

Frequently asked questions

How close is Sheraton Ottawa Hotel to the airport?

Sheraton Ottawa Hotel is 8.6 mi (18-min drive) away from the Ottawa International Airport (YOW) airport, the closest popular airport to the property.

How much does it cost to stay at Sheraton Ottawa Hotel?

As of Apr 17, 2026, prices found for a 1-night stay for 2 adults at Sheraton Ottawa Hotel on Apr 19, 2026 start from $168, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Sheraton Ottawa Hotel have an airport shuttle?

Airport shuttle services are not available at Sheraton Ottawa Hotel.

Does Sheraton Ottawa Hotel offer free breakfast?

Free breakfast isn’t offered at Sheraton Ottawa Hotel, but buffet breakfast is offered for a fee of between CAD 19.00 and 26.00 for adults, CAD 9.50 and 13.00 for children. It's available on weekdays from 6:30 AM to 10:30 AM and weekends from 7:00 AM to 11:00 AM.

Is there a casino at Sheraton Ottawa Hotel?

No, there is no casino at this hotel, but Casino du Lac Leamy (8-min drive) and Rideau Carleton Raceway (19-min drive) are nearby.

What time is check-in at Sheraton Ottawa Hotel?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at Sheraton Ottawa Hotel?

Free parking is not available at this hotel. Valet parking is available for CAD 40 per day.

Does Sheraton Ottawa Hotel have a pool?

Sheraton Ottawa Hotel does not have a pool.

Does Sheraton Ottawa Hotel have a restaurant?

Yes, there is a restaurant on site. The dining venue(s) will be closed seasonally each year from May 1 to September 11.

Does Sheraton Ottawa Hotel have a spa?

There are no spa services available at this hotel.

How close is Sheraton Ottawa Hotel to downtown Ottawa?

Sheraton Ottawa Hotel is 0.1 mi away from Ottawa.

Sheraton Ottawa Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 667 out of 1120 reviews
Rating 8 - Good. 293 out of 1120 reviews
Rating 6 - Okay. 88 out of 1120 reviews
Rating 4 - Poor. 36 out of 1120 reviews
Rating 2 - Terrible. 36 out of 1120 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

viviane

Business traveler
Liked: Cleanliness, staff & service, amenities
Great and friendly service
Stayed 2 nights in Jan 2026

10/10 Excellent

Jean A

Stayed 6 nights in Jan 2026

10/10 Excellent

Karine

Liked: Cleanliness, amenities, property conditions & facilities
it was great!
Stayed 1 night in Dec 2025

10/10 Excellent

Mackenzie

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and had everything we needed. We used the gym and it was clean too and had a good variety of machines and weights. The food was amazing !! Great dinner and breakfast at the hotel and great service. Shawn was a great server at the Carleton grill . He had great service and was very funny! I forgot my servers names at the breakfast place but he was amazing and so kind and attentive! The valet was also great and everyone had such a warm and friendly matter! Definitely recommend this hotel and the breakfast package is very worth it.
Stayed 2 nights in Jan 2026

8/10 Good

Krystal

Large spacious rooms, would have been nice to have queen beds instead of doubles but overall a nice hotel.
Stayed 1 night in Dec 2025

8/10 Good

Daniel

Stayed 2 nights in Dec 2025

2/10 Terrible

Sarah

Traveled with partner
We were unable to stay at the hotel as all of the parking offered did not fit our truck. After driving around for 45 minutes, we informed management that we wanted our money back and we drove 3 1/2 hours home. I am extremely disappointed and would like a full refund.
Stayed 1 night in Jan 2026

10/10 Excellent

Dawn

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed our stay. The lobby was beautiful, and the rooms were clean and spacious.
Stayed 2 nights in Dec 2025

10/10 Excellent

Lorianne

Stayed 1 night in Dec 2025

10/10 Excellent

Dhanae

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, wonderful staff, and a perfect location. Everything was easy and comfortable from check-in to check-out. I would definitely recommend this hotel and would stay here again.
Stayed 2 nights in Dec 2025

6/10 Okay

Pui Shan

Stayed 3 nights in Dec 2025

8/10 Good

david

Liked: Cleanliness, amenities, property conditions & facilities
Roons clean, restaurant staff kind and courteous, parking a disaster...u have to valet, no issue there but they brought me the wrong car at one point and didnt even realize.... could have been a problem. At $34/day, the service is not reflective of Sheraton but shows poorly. Other than that, stay was good
Stayed 2 nights in Dec 2025

10/10 Excellent

Leila

Stayed 1 night in Dec 2025

10/10 Excellent

Gilbert

Very nice
Stayed 1 night in Dec 2025

10/10 Excellent

Tricia, Maskwacis

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
The Hospitality was great! The rooms are spacious.
Stayed 2 nights in Nov 2025

8/10 Good

Schelling

Room was large and clean. The service was impeccable. The only problem was that the lounge on the first floor was closed in the afternoon so couldn't get a drink.
Stayed 1 night in Nov 2025

8/10 Good

van nhat

Liked: Cleanliness, amenities, property conditions & facilities
Personnal ok
Stayed 1 night in Nov 2025

6/10 Okay

Cheryl

Stayed 1 night in Nov 2025

2/10 Terrible

Benjamin

Stayed 1 night in Oct 2025

10/10 Excellent

Rod

Liked: Cleanliness, amenities, property conditions & facilities
Great stay
Stayed 1 night in Nov 2025

10/10 Excellent

Cheryl

Liked: Cleanliness, amenities, property conditions & facilities
Love the service of the staff right to the bell help
Stayed 2 nights in Jul 2025

10/10 Excellent

Yu Keung

Stayed 1 night in Nov 2025

10/10 Excellent

Kyle

Liked: Cleanliness, amenities, property conditions & facilities
Let me check in early, free valet parking, I feel like a king.
Stayed 1 night in Nov 2025

10/10 Excellent

Janet

Stayed 1 night in Nov 2025

6/10 Okay

Elizabeth

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
It was a good stay but the parking valet service Was not provided. Parking needs to be addressed not everyone is capable of navigating alternative choices. Valet should provide that service and park the vehicle for you. Other than that all good thank you
Stayed 2 nights in Nov 2025