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"Always a nice and friendly hotel to stay in while in Ottawa. The staffs are quite helpful and very pleasant, a big improvement since the last time i ... " More

By a verified traveler on Mon 27 May 2019

Hotel Description

Eco-friendly hotel near University of Ottawa

In shopping district

Your stay at this Ottawa Division hotel places you within 3 miles (5 km) of University of Ottawa and Canada Aviation and Space Museum. Shaw Centre and Byward Market Square are also within 6 miles (10 km).

Free perks

This hotel doesn't skimp on freebies - guests receive free on-the-go breakfast, free WiFi, and free self parking. Business travelers can take advantage of the 24-hour business center. There's a fireplace in the lobby and multilingual staff can provide around-the-clock assistance.

Free WiFi, comfy beds

The 68 individually furnished guestrooms offer free WiFi and comfy beds. LCD TVs come with cable channels, and other amenities include microwaves and Egyptian cotton sheets.

Room, 2 Double Beds, 2nd floor, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$92* Per night/room Aug 22 - Aug 23

Room, 1 King Bed with Sofa Bed, 1st Floor, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Queen Beds, 1st Floor, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed with Sofa Bed, 2nd Floor, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Comfort Inn Ottawa East ratings based on 4 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Comfort Inn Ottawa East

Everyone (2)
4 out of 5

fair enough !

We are a family of four with 2 pre-teen daughters, traveling in a budget. This is a motel style facility, with free parking outside and inner corridors for room access. The room was nice and clean into, 2 double beds, non smoking in the 2nd. floor by stairs. New coffee maker, fridge and microwave owen, iron and board and hair dryer in the bathroom. A table and two arm chairs matching the style. TV was not a LCD, but what can you expect ! Wireless connection was very good though. One thing we like was the recycle container in the bathroom. Continental Breakfast was included. Location is right across from a shopping mall and 10 minutes driving to downtown, ah forgot beside the highway too. We were a bit concern due to some reviews we found, but it was a decent facility for a family. Should you are looking for luxury you may try Hilton or Westin, but will double the rate.

Posted by on Mar 7, 2010

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5 out of 5
Always a nice and friendly hotel to stay in while in Ottawa. The staffs are quite helpful and very pleasant, a big improvement since the last time i stayed here.The breakfast and parking are added perks

Posted by on May 27, 2019

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Comment from Hotel Management

May 29, 2019 by Tammy Davies

Thank you for your review of your recent stay with us and for the wonderful feedback I will make sure to share this with my team. We look forward to welcoming you back on your next visit.

1 out of 5

Posted by on Feb 19, 2019

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4 out of 5
close to my son's house - easy to get to from the hotel and hotel easy to find from exit.

Posted by on Dec 31, 2018

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Comment from Hotel Management

Dec 31, 2018 by Tammy Davies

Thank you for taking to time to review your stay with us. We look forward to your next visit.

About the Comfort Inn Ottawa East

Location 1252 Michael St, Ottawa, ON K1J7T1

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

The property will be renovating from July 5 2021 to September 30 2021 (completion date subject to change). The following areas are affected:

  • Exterior
  • Front desk
  • Lobby

During renovations, the hotel will make every effort to minimize noise and disturbance.

Property Features

A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. Free breakfast is available daily. Tour/ticket assistance, multilingual staff, and gift shops/newsstands are also featured at the eco-friendly Comfort Inn Ottawa East. Limited free parking is available on a first-come, first-served basis. This Ottawa hotel is smoke free.

  • 1 building
  • 68 guestrooms or units
  • 2 levels
  • Built in 1982
  • To-go breakfast (free)
  • Business center (24 hours)
  • Front desk (24 hours)
  • Staff is multilingual
  • Tour and ticket information
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking , Parking (limited spaces)

Transport

  • Airport: Ottawa International Airport (YOW) (17.8 km / 11.1 mi)
  • Train station: Ottawa Station (2.7 km / 1.7 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Comfort Inn Ottawa East offers 68 accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 43-inch LCD televisions come with premium cable channels. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

  • Pillowtop beds
  • HD television
  • Cable channels
  • Premium channels
  • Microwave
  • Coffee maker
  • Egyptian cotton linens
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique furnishings
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

Guests are served free on-the-go breakfast daily from 6:00 AM to 10:00 AM.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Upper floors accessible by stairs only
  • Stair-free path to entrance
  • Wheelchair accessible parking

Hotel Policies

Check-in

  • Check-in time ends at anytime
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 10.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: CAD 25 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 per room (weight limit: 25 lbs)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice). This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global) and Ecolab (3rd party expert - Global).

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Debit cards not accepted
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Staffed front desk
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Comfort Inn Motel Ottawa East
  • Comfort Inn Ottawa East
  • Comfort Inn Ottawa East Hotel Ottawa
  • Ottawa Comfort Inn
  • Comfort Inn Ottawa East Hotel
  • Comfort Inn Ottawa East Hotel
  • Comfort Inn Ottawa East Ottawa
  • Comfort Inn Ottawa East Hotel Ottawa

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • Alcohol isn't served at Comfort Inn Ottawa East.

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.