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Comfort Inn Ottawa East

2.5 star property
Eco-certified hotel near University of Ottawa

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Photo gallery for Comfort Inn Ottawa East

Exterior
Property amenity
Point of interest
Egyptian cotton sheets, premium bedding, pillowtop beds
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Housekeeping
  • Parking included
  • Laundry
  • 24/7 front desk

Explore the area

View in a map
1252 Michael St, Ottawa, ON, K1J7T1
  • Place, University of Ottawa
    ‪3 min drive‬
  • Place, Rideau Canal
    ‪4 min drive‬
  • Place, Byward Market Square
    ‪6 min drive‬
  • Airport, Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪16 min drive‬

Room options

View all photos for Room, 2 Double Beds, 2nd floor, Non Smoking

Room, 2 Double Beds, 2nd floor, Non Smoking | Egyptian cotton sheets, premium bedding, pillowtop beds

Room, 2 Double Beds, 2nd floor, Non Smoking

7.6 out of 10
Good
(23 reviews)
  • 248 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed with Sofa Bed, 2nd Floor, Non Smoking

Room, 1 King Bed with Sofa Bed, 2nd Floor, Non Smoking | Egyptian cotton sheets, premium bedding, pillowtop beds

Room, 1 King Bed with Sofa Bed, 2nd Floor, Non Smoking

8.6 out of 10
Excellent
(14 reviews)
  • 248 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Room, 1 King Bed with Sofa Bed, 1st Floor, Non Smoking

Room, 1 King Bed with Sofa Bed, 1st Floor, Non Smoking | Egyptian cotton sheets, premium bedding, pillowtop beds

Room, 1 King Bed with Sofa Bed, 1st Floor, Non Smoking

8.2 out of 10
Very good
(12 reviews)
  • 245 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Room, 2 Queen Beds, 1st Floor, Non Smoking

Room, 2 Queen Beds, 1st Floor, Non Smoking | Egyptian cotton sheets, premium bedding, pillowtop beds

Room, 2 Queen Beds, 1st Floor, Non Smoking

8.4 out of 10
Very good
(11 reviews)
  • 248 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Ottawa

Gloucester stay.Your stay at this Gloucester hotel places you within 3 miles (5 km) of University of Ottawa and Rideau Canal. Also, Canada Aviation and Space Museum is within 3 miles (5 km) and Rogers Centre Ottawa is within 6 miles (10 km).

What's nearby

  • University of Ottawa - 3 min drive - 2.8 miles
  • Rideau Canal - 4 min drive - 3.0 miles
  • Rogers Centre Ottawa - 5 min drive - 3.7 miles
  • Byward Market Square - 6 min drive - 4.1 miles
  • Parliament Hill - 6 min drive - 4.1 miles

Getting around

  • Ottawa Station - 4 min drive
  • Cyrville Station - 7 min walk
  • Ottawa International Airport (YOW) - 17 min drive

Restaurants

  • ‪Starbucks - ‬9 min walk
  • ‪Aladdin Bakery - ‬13 min walk
  • ‪A&W - ‬10 min walk
  • ‪Silk Road - ‬8 min walk
  • ‪Fuwa Fuwa Japanese Pancakes ふわふわパンケーキ専門店 - ‬10 min walk

About this property

Comfort Inn Ottawa East

Eco-certified hotel near University of Ottawa
A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. Free breakfast is available daily. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the eco-certified Comfort Inn Ottawa East. Limited free parking is available on a first-come, first-served basis.

This Ottawa hotel is smoke free.

  • 1 building
  • 68 guestrooms or units
  • 2 levels
  • Built in 1982
  • Buffet breakfast (free)
  • Business center (24 hours)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Tour and ticket information
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • No smoking on site
Comfort Inn Ottawa East offers 68 accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 43-inch LCD televisions come with premium cable channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite parking

Food and drink

  • Free buffet breakfast available daily

Things to do

  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only

Room amenities

Entertainment

  • 43-inch LCD TV with premium cable channels

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free crib
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 25 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 25 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 10.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • Alcohol isn't served at Comfort Inn Ottawa East.

Property is also known as

Comfort Inn Motel Ottawa East
Comfort Inn Ottawa East
Comfort Inn Ottawa East Hotel Ottawa
Ottawa Comfort Inn
Comfort Inn Ottawa East Hotel
Comfort Inn Ottawa East Hotel
Comfort Inn Ottawa East Ottawa
Comfort Inn Ottawa East Hotel Ottawa

Frequently asked questions

How close is Comfort Inn Ottawa East to the airport?

Comfort Inn Ottawa East is 11.1 mi (17-min drive) away from the Ottawa International Airport (YOW) airport, the closest popular airport to the property.

Does Comfort Inn Ottawa East have an airport shuttle?

Airport shuttle services are not available at Comfort Inn Ottawa East.

Does Comfort Inn Ottawa East offer free breakfast?

Comfort Inn Ottawa East offers free buffet breakfast every day.

Is there a casino at Comfort Inn Ottawa East?

No, there is no casino at this hotel, but Casino du Lac Leamy (12-min drive) and Rideau Carleton Raceway (17-min drive) are nearby.

What time is check-in at Comfort Inn Ottawa East?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Comfort Inn Ottawa East?

This hotel offers free self parking.

Does Comfort Inn Ottawa East have a pool?

Comfort Inn Ottawa East does not have a pool.

Does Comfort Inn Ottawa East have a spa?

There are no spa services available at this hotel.

How close is Comfort Inn Ottawa East to downtown Ottawa?

Comfort Inn Ottawa East is 3.3 mi away from Ottawa.

Comfort Inn Ottawa East Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 372 out of 1009 reviews
Rating 8 - Good. 334 out of 1009 reviews
Rating 6 - Okay. 170 out of 1009 reviews
Rating 4 - Poor. 65 out of 1009 reviews
Rating 2 - Terrible. 68 out of 1009 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Miklos

Liked: Cleanliness
Stayed 2 nights in Jun 2025

6/10 Okay

Kevin, Mississauga

Liked: Cleanliness
Disliked: Property conditions & facilities
Sliding door to parking lot lock was broken making it impossible to leave anything valuable in room. Room smelled like second-hand smoke. Bed was comfortable.
Stayed 1 night in Jun 2025

8/10 Good

Hoda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place and comfy beds I like the waffle with maple syrup
Stayed 2 nights in Jun 2025

6/10 Okay

Tom

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Once but not again

Convenient location, friendly staff. The photographer deserves an award; the place is considerably smaller and less attractive than ads would indicate. The building is oddly located and is in the back forty, at the end of an industrial road. Efforts were made for cleanliness, but the age really shows everywhere. The room itself was clean but felt like a thin lipstick over worn fixtures. Mattresses squeaked. On the plus side: very convenient luggage loading/unloading, via your own patio door to the parking lot.
Stayed 1 night in Jun 2025

10/10 Excellent

Kimothy

Always reliable, super clean and comfortable.
Stayed 1 night in Jun 2025

6/10 Okay

kat and deb

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Ruel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet, closed to mall.
Stayed 2 nights in Jun 2025

6/10 Okay

Deanna

Traveled with partner
Liked: Cleanliness
Weearrived early Sunday morning tired after travelling all day. The Receptionist was extremely helpful and directed us to a restaurant open 24 hours on Saturday that was in walking distance. GREAT!
Stayed 7 nights in Jun 2025

6/10 Okay

Ryan

Stayed 1 night in Jun 2025

2/10 Terrible

Nancy

Disliked: Cleanliness, property conditions & facilities
Safety concern large water pool on floor in entrance way, not addressed the entire time of my stay.
Stayed 1 night in Jun 2025

10/10 Excellent

Charles

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Close to highway, so, convenient. Comfortable beds. Good breakfast. Friendly cleaning staff. No French at reception. No smile at reception. No smile at breakfast but good breakfast.
Stayed 2 nights in Jun 2025

8/10 Good

Joanaliza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay at Comfort Inn was lovely.
Stayed 1 night in May 2025

8/10 Good

Cassandra, Baltimore

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
A bit dated but staff was very friendly and bed was comfortable.
Stayed 1 night in May 2025

6/10 Okay

tamanna

Stayed 2 nights in Jun 2025

8/10 Good

Carol

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean..friendly staff Good Breakfast
Stayed 1 night in Jun 2025

6/10 Okay

Paul

Business traveler
Disliked: Staff & service, amenities
Decent but awkward to access and the hotel hallways were crazy hot
Stayed 1 night in Jun 2025

8/10 Good

Elaine

Liked: Cleanliness, property conditions & facilities, room comfort
Hotel felt and looked a little worn down but otherwise a comfortable stay. Breakfast was very good. Hot and cold items. Room was very clean but a little dated. Bed super comfy and lots of pillows.
Stayed 2 nights in Jun 2025

8/10 Good

Gabriel

Stayed 1 night in Jun 2025

10/10 Excellent

Krista

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Yvonel

Stayed 3 nights in May 2025

2/10 Terrible

Malia

Traveled with family and small children
Disliked: Amenities
I reserved my room two months ago to drive 3.5 hrs and get there for them to tell me they gave our room to someone else. Instead of two queen beds for 4 guests, we ended up with a king and a pull out sofa. It took over a half an hour to figure out this mess with two tired children. The only thing they could do was give us $30 off. The complimentary breakfast was absolutely terrible. The waffle mix was sour, they brought the potatoes and Mystery meat out of the fridge and put them in the warmers, the cheese omelets were frozen in the middle. Needless to say we left hungry. Do not recommend if you expect more.
Not sure what this was but the potatoes weren't even cooked
Stayed 1 night in May 2025

6/10 Okay

Bethany

Liked: Cleanliness, property conditions & facilities
Just slow/unorganized check in. 30 mins approx to check in
Stayed 1 night in May 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property
Stayed 2 nights in May 2025

2/10 Terrible

Summer

Traveled with family and small children, Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
Not a good experience from the beginning… Requested 2 cribs, as they state the have them available, and was the main reason we chose this hotel, we did not receive any cribs, all we got was 1 broken pack n play, with no mattress, I was offer extra comforters to place in the pack n play, when I said this was unacceptable as it would not be a safe sleeping arrangement for my infant, only then did they offer a brand new replacement. Still only one, so we had to figure out another sleeping arrangement for my toddler. The extra towels under the sink are soaking wet, there is soap grime on the shower bar, the air coming from the bathroom ceiling fan smells faintly of cigarettes, all around bad experience, especially for an almost 300$ one night stay
Stayed 1 night in May 2025

10/10 Excellent

David

Stayed 1 night in May 2025