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Comfort Inn Ottawa East

2.5 star property
Eco-certified hotel near University of Ottawa

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Photo gallery for Comfort Inn Ottawa East

Exterior
Egyptian cotton sheets, premium bedding, pillowtop beds
Point of interest
Lobby
Property amenity

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet friendly
  • Housekeeping
  • Parking included
  • Laundry
  • 24/7 front desk

Explore the area

View in a map
1252 Michael St, Ottawa, ON, K1J7T1
  • University of Ottawa
    ‪3 min drive‬
  • Rideau Canal
    ‪4 min drive‬
  • Byward Market Square
    ‪6 min drive‬
  • Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪16 min drive‬

Room options

View all photos for Room, 2 Double Beds, 2nd floor, Non Smoking

Room, 2 Double Beds, 2nd floor, Non Smoking | Egyptian cotton sheets, premium bedding, pillowtop beds

Room, 2 Double Beds, 2nd floor, Non Smoking

7.6 out of 10
Good
(23 reviews)
  • 248 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed with Sofa Bed, 2nd Floor, Non Smoking

Room, 1 King Bed with Sofa Bed, 2nd Floor, Non Smoking | Egyptian cotton sheets, premium bedding, pillowtop beds

Room, 1 King Bed with Sofa Bed, 2nd Floor, Non Smoking

8.4 out of 10
Very good
(13 reviews)
  • 248 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Room, 1 King Bed with Sofa Bed, 1st Floor, Non Smoking

Room, 1 King Bed with Sofa Bed, 1st Floor, Non Smoking | Egyptian cotton sheets, premium bedding, pillowtop beds

Room, 1 King Bed with Sofa Bed, 1st Floor, Non Smoking

8.2 out of 10
Very good
(12 reviews)
  • 245 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Room, 2 Queen Beds, 1st Floor, Non Smoking

Room, 2 Queen Beds, 1st Floor, Non Smoking | Egyptian cotton sheets, premium bedding, pillowtop beds

Room, 2 Queen Beds, 1st Floor, Non Smoking

8.4 out of 10
Very good
(11 reviews)
  • 248 sq ft
  • Sleeps 4
  • 2 Queen Beds

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Exterior

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About the neighborhood

Ottawa

Gloucester stay.Your stay at this Gloucester hotel places you within 3 miles (5 km) of University of Ottawa and Rideau Canal. Also, Canada Aviation and Space Museum is within 3 miles (5 km) and Rogers Centre Ottawa is within 6 miles (10 km).

What's nearby

  • University of Ottawa - 3 min drive - 2.8 miles
  • Rideau Canal - 4 min drive - 3.0 miles
  • Rogers Centre Ottawa - 5 min drive - 3.7 miles
  • Byward Market Square - 6 min drive - 4.1 miles
  • Parliament Hill - 6 min drive - 4.1 miles

Getting around

  • Ottawa Station - 4 min drive
  • Cyrville Station - 7 min walk
  • Ottawa International Airport (YOW) - 17 min drive

Restaurants

  • ‪Starbucks - ‬9 min walk
  • ‪Aladdin Bakery - ‬13 min walk
  • ‪Tim Hortons - ‬10 min walk
  • ‪Accacia Fine Pastries & Desserts - ‬13 min walk
  • ‪McDonald's - ‬13 min walk

About this property

Comfort Inn Ottawa East

Eco-certified hotel near University of Ottawa
A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. Free breakfast is available daily. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the eco-certified Comfort Inn Ottawa East. Limited free parking is available on a first-come, first-served basis.

This Ottawa hotel is smoke free.

  • 1 building
  • 68 guestrooms or units
  • 2 levels
  • Built in 1982
  • Buffet breakfast (free)
  • Business center (24 hours)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Tour and ticket information
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • No smoking on site
Comfort Inn Ottawa East offers 68 accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 43-inch LCD televisions come with premium cable channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Portuguese

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Reception

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Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite parking

Food and drink

  • Free buffet breakfast available daily

Things to do

  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only

Room amenities

Entertainment

  • 43-inch LCD TV with premium cable channels

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free crib
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 25 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 25 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 10.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • Alcohol isn't served at Comfort Inn Ottawa East.

Property is also known as

Comfort Inn Motel Ottawa East
Comfort Inn Ottawa East
Comfort Inn Ottawa East Hotel Ottawa
Ottawa Comfort Inn
Comfort Inn Ottawa East Hotel
Comfort Inn Ottawa East Hotel
Comfort Inn Ottawa East Ottawa
Comfort Inn Ottawa East Hotel Ottawa

Frequently asked questions

How close is Comfort Inn Ottawa East to the airport?

Comfort Inn Ottawa East is 11.1 mi (17-min drive) away from the Ottawa International Airport (YOW) airport, the closest popular airport to the property.

Does Comfort Inn Ottawa East have an airport shuttle?

Airport shuttle services are not available at Comfort Inn Ottawa East.

Does Comfort Inn Ottawa East offer free breakfast?

Comfort Inn Ottawa East offers free buffet breakfast every day.

Is there a casino at Comfort Inn Ottawa East?

No, there is no casino at this hotel, but Casino du Lac Leamy (12-min drive) and Rideau Carleton Raceway (17-min drive) are nearby.

What time is check-in at Comfort Inn Ottawa East?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Comfort Inn Ottawa East?

This hotel offers free self parking.

Does Comfort Inn Ottawa East have a pool?

Comfort Inn Ottawa East does not have a pool.

Does Comfort Inn Ottawa East have a spa?

There are no spa services available at this hotel.

How close is Comfort Inn Ottawa East to downtown Ottawa?

Comfort Inn Ottawa East is 3.3 mi away from Ottawa.

Comfort Inn Ottawa East Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 366 out of 1005 reviews
Rating 8 - Good. 337 out of 1005 reviews
Rating 6 - Okay. 170 out of 1005 reviews
Rating 4 - Poor. 64 out of 1005 reviews
Rating 2 - Terrible. 68 out of 1005 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Swannie

Stayed 1 night in May 2025

10/10 Excellent

Indranil

Liked: Cleanliness
Stayed 2 nights in May 2025

8/10 Good

Sivakumar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Karen

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Convenient for location to where we had to go. A Lone Star pub within walking distance with great service.
Stayed 2 nights in May 2025

8/10 Good

Francois

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

8/10 Good

Grace

Breakfast was ok but sausage was not good
Stayed 2 nights in May 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

2/10 Terrible

April

Disliked: Cleanliness, staff & service, property conditions & facilities
Never stay at this hotel ! So scary !
Stayed 1 night in May 2025

2/10 Terrible

David, Bracebridge

Traveled with group, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Disappointing check in. Just one person on front desk for check in. Queue of six parties waiting to check in. Hallways cluttered with housekeeping carts during our entire stay. Breakfast was miserable. Will book elsewhere when next in Ottawa.
Stayed 1 night in May 2025

10/10 Excellent

Emmanuella

Stayed 2 nights in May 2025

10/10 Excellent

Sibi

Liked: Amenities, property conditions & facilities
Great
Stayed 2 nights in May 2025

6/10 Okay

Jacob

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Ants
Stayed 1 night in May 2025

8/10 Good

Kevin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the location for being central to a lot of areas. Staff was very courteous. Looks like they are in mid renovation mode and trying to spruce up outdoor area.
Stayed 6 nights in Apr 2025

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Bet

Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
All Great
Stayed 2 nights in May 2025

8/10 Good

Danny

Traveled with partner
Liked: Property conditions & facilities
Good breakfast
Stayed 2 nights in May 2025

10/10 Excellent

Marie Josette

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Everything
Stayed 1 night in May 2025

10/10 Excellent

Yasaman

Business traveler
Liked: Cleanliness
Stayed 1 night in May 2025

10/10 Excellent

Cassondra

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Dan

Liked: Property conditions & facilities
Clean rooms and comfy beds. Staff were great. Breakfast not bad. Dog friendly rooms no carpet and patio door access. Perhaps a wee bit better quality toilet paper wouldn’t hurt but that’s my only concern.
Stayed 2 nights in Apr 2025

6/10 Okay

Lucie

Traveled with family
Liked: Cleanliness
Stayed 2 nights in Apr 2025

8/10 Good

Austin

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location.

8/10 Good

Quinton

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 2 nights in Apr 2025

2/10 Terrible

Dianne

Traveled with family
Disliked: Amenities, property conditions & facilities
I didn’t like that I was not informed of the renovations taking place at the Comfort Inn when I reserved a room. The water was shut off late in the morning when I was showering so couldn’t rinse off the soap. I had to towel off the soap. Also the toilet wouldn’t flush when the power was off. I will never stay at a Comfort Inn again!!!
Stayed 2 nights in Apr 2025

4/10 Poor

Yanhong

Disliked: Cleanliness, property conditions & facilities
The beds are nearly broken down. Big noise is made every time of moving. Last day morning 9am, I was asked to leave
Stayed 2 nights in Apr 2025